Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Effortless Contractor Search and Navigation"
4/5
What do you like best about Rapid Global?

The system is easy to navigate in terms of searching for contractors and specific employees. Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

It is difficult to add additional information to existing users when they have previously not required to submit. Electrical access authority being and example. Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Great Integration, But Needs to focus on getting the basics right"
2.5/5
What do you like best about Rapid Global?

integrated data across modules, generally good customer support Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

Concentrating on new and latest before having basics working 100%. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"User-Friendly Navigation, But Email Setup Needs Improvement"
3.5/5
What do you like best about Rapid Global?

Easy to navigate for this type of application Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

Hard to set up emails trail for this type of application Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Effortless Access and Lightning-Fast Support"
5/5
What do you like best about Rapid Global?

The ease of which I can access the system and also get support in a very fast manner Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

Pretty happy with all functionality to this point Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Easy Access to Employee Records, But Room for Improvement"
2.5/5
What do you like best about Rapid Global?

Allows you to access employee records easily Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

The user interface is not very intuitive Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Smooth, Lightweight, and Accurate Performance"
4/5
What do you like best about Rapid Global?

The product we have used was smooth and light weight on the operating system, did not generate a lot of false positives Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

Not as capable and wide as some close competitors Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"My Rapid Experience"
4.5/5
What do you like best about Rapid Global?

Easy to use with good workflows and increases efficiency & accuracy Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

At time, the software on the tablet plays up and requires a reinstall Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Great Modules- decent Documentation, Excellent support team"
3.5/5
What do you like best about Rapid Global?

All Rapid modules - mostly Incident, Access Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

Documentation could be better - need a bit more depth Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"User-Friendly and Easy to Use"
4/5
What do you like best about Rapid Global?

It’s ease of use, very user friendly to use Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

At this stage there is nothing I dislike Review collected by and hosted on G2.com.

FF
Facundo F.
Bilingual Customer Support Representative
Mid-Market (51-1000 emp.)
"Frustrating Follow Ups"
3/5
What do you like best about Rapid Global?

The Rapid Reporting tools, which enable reporting events instantly and simply, are incredible. I will certainly not miss technical and complicated documents. Being able to do this with ease is a great help for me to not be distracted, to get back to it, and serve the customers better. Review collected by and hosted on G2.com.

What do you dislike about Rapid Global?

And the fact is we do not have the option of routing escalations according to different processes or workflows. The fact that it is complicated to coordinate with employees after tasks are assigned or to make sure notifications get to the right people makes the process feel clumsy. At other times, it is like attention to complex issues is crowded out. Review collected by and hosted on G2.com.