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UL

Verified User in Legal Services

Enterprise (> 1000 emp.)

2/5/2019

"Great Tool to manage talent and attendance"

4.5/5

What do you like best about Ramco Global Payroll | Payce?

Ramco HCM has a great ability to manage remote users and simplistic user interface.integration and customization is also good . Contract Negotiation is flexible and operations is very transparent. deployment was on time with very good quality and features are really industry standards. Review collected by and hosted on G2.com.

What do you dislike about Ramco Global Payroll | Payce?

Technical support is good but can be enhanced and the training as well. Review collected by and hosted on G2.com.

Recommendations to others considering Ramco Global Payroll | Payce:

Build a strong change control and governance and a strong SLA while negotiating the contract. Review collected by and hosted on G2.com.

What problems is Ramco Global Payroll | Payce solving and how is that benefiting you?

Ramco has a Strong services expertise about its product which helps it provide very good service. The Product functionality and performance is upto the mark. Contract negotiation was flexible and commercials were industry standard and also they could be identified as strategic partners as they are customer driven and has a product vision for future.

Review collected by and hosted on G2.com.

Response from Ramco G2 of Ramco Global Payroll | Payce

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We are pleased to hear that you are satisfied with the talent and attendance management capabilities of Ramco Payce. Your feedback on technical support and training is duly noted, and we will work on enhancing these areas.

UC

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

1/30/2019

"Good product and on-time training's, expected bit more matured support team"

4/5

What do you like best about Ramco Global Payroll | Payce?

Implementation was easy, feedback from the end users are positive

Price is in control across the global

Standardization is good but at times difficult to handle any important changes

Frequent updates

SLA's are met

On-time delivery Review collected by and hosted on G2.com.

What do you dislike about Ramco Global Payroll | Payce?

Expected better support system/team

Integration with tools is a task

Customization takes time, beware of the SLA's (should have clear understanding) Review collected by and hosted on G2.com.

Recommendations to others considering Ramco Global Payroll | Payce:

Recommended with reservations Review collected by and hosted on G2.com.

What problems is Ramco Global Payroll | Payce solving and how is that benefiting you?

Loooking for multipurpose HR management tool and we have onboarded Ramco to manage payroll, Performance appraisals, Daily attendance, Employee engagement activities & Delegating roles

So far positive Review collected by and hosted on G2.com.

Response from Ramco G2 of Ramco Global Payroll | Payce

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We appreciate your positive feedback on the ease of implementation and the positive feedback from end users. We understand your concerns about the support system and integration with tools. We are constantly working to improve our support and integration processes to better serve our customers.

AB

Amber B.

Analyst 1 Benefits Integration

Small-Business (50 or fewer emp.)

6/13/2018

"One stop shop but implementation was chaotic "

2/5

What do you like best about Ramco Global Payroll | Payce?

One stop shop for all of our needs is a good concept Review collected by and hosted on G2.com.

What do you dislike about Ramco Global Payroll | Payce?

Customer service and not having a sole representative for help when needed with limited system knowledge. Hard to configure and not very user friendly Review collected by and hosted on G2.com.

Response from Ramco G2 of Ramco Global Payroll | Payce

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We apologize for the chaotic implementation experience. We appreciate your feedback and will work to improve our customer service and provide better support for system configuration.

UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

7/24/2018

"A software for Global companies, but is lacking"

3/5

What do you like best about Ramco Global Payroll | Payce?

The payroll system that allows for processing payroll in several countries is what I like best. Review collected by and hosted on G2.com.

What do you dislike about Ramco Global Payroll | Payce?

Customization is difficult and implementation was extremely cumbersome. Customer service needs improvement. Review collected by and hosted on G2.com.

Response from Ramco G2 of Ramco Global Payroll | Payce

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We're glad to hear that you find our global payroll system helpful for processing payroll in several countries. We apologize for the difficulties you've experienced with customization and implementation. We are constantly working to improve our system and customer service, and we appreciate your feedback.

UH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/21/2017

"Not very user friendly"

1.5/5

What do you like best about Ramco Global Payroll | Payce?

Ramco is Multifunctional. You can keep track of hours, PTO, business goals, reviews, etc. Review collected by and hosted on G2.com.

What do you dislike about Ramco Global Payroll | Payce?

It is not very user friendly. It's hard to navigate from one page to the next. The shortcuts are not set up correctly. The application often freezes and times out unexpectedly. Review collected by and hosted on G2.com.

Response from Ramco G2 of Ramco Global Payroll | Payce

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We're sorry to hear about your challenges with Ramco Payce. Your feedback is valuable, and we will take steps to enhance the application's performance and usability.

PR

Pavan r.

Developer

Mid-Market (51-1000 emp.)

1/10/2017

"Simple to use Cloud HR tool"

4/5

What do you like best about Ramco Global Payroll | Payce?

I like the best how they covered all HR needs & made it a unified HR platform. The ease with which it can be integrated with most of the decent ERPs. Good option of time and attendance using NFC / SMS which help users as many of them have NFC & smartphones. some decent features in recruiting side & performance management. Review collected by and hosted on G2.com.

What do you dislike about Ramco Global Payroll | Payce?

They should allow more add-on & have a more active developer blogs / forums. Need better training. Better customer support. Review collected by and hosted on G2.com.

Recommendations to others considering Ramco Global Payroll | Payce:

have a very thorough study about what your organisation need before evaluating this tool. Most likely it will take care of all your requirements until unless you have some crazy one. Go through case studies of similar companies as yours. Review collected by and hosted on G2.com.

What problems is Ramco Global Payroll | Payce solving and how is that benefiting you?

HR needs like leave management, attendance, recruitment, appraisals etc Review collected by and hosted on G2.com.

Response from Ramco G2 of Ramco Global Payroll | Payce

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We're glad to hear that you find Ramco Payce simple to use and that it covers all your HR needs. We appreciate your feedback on the integration with ERPs and the time and attendance options.