Easy to use and isolate many different communication channels into one portal. Beyond the basics it has crazy customization, including injecting your own javascript custom monkey patching. I work with many different clients and they all have their own different chat systems. Rambox allows them all to be wrapped by one application and consolidate notifications so I never miss important messages.
Beyond chat systems, it can consolidate many other browser based portals. I personally don't use this much, but I know some of my team find it very valuable. Review collected by and hosted on G2.com.
It's heavy on the memory usage, but you can 'sleep' some accounts so they are not always running in the background.
Remember that you also don't have to have a bunch of 3rd party chat systems running now though. Review collected by and hosted on G2.com.
