# Best Facility Management Software - Page 10 *By [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)* Facility management software helps companies optimize the human and material resources required for facility maintenance. This type of software is used by maintenance teams in industries such as construction, real estate, retail, and manufacturing. Companies use facility management software to manage the maintenance of buildings, properties, plants, warehouses, or infrastructure. This type of software allows companies to ensure the safety and wellbeing of their tenants and employees, while also monitoring maintenance activities and productivity. Facility management software uses technical documentation created with [CAD software](https://www.g2.com/categories/cad) and [building design and building information modeling (BIM) software](https://www.g2.com/categories/building-design-and-building-information-modeling-bim), making seamless integration with these types of solutions important. To manage facilities and fixed assets, this type of software provides features for or integrates with [CMMS software](https://www.g2.com/categories/cmms) and [enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam) To qualify for inclusion in the [Best Facility Management Software](https://learn.g2.com/best-facilities-management-software) category, a product must: - Manage different types of buildings and facilities, such as plants or warehouses - Schedule personnel and equipment for inspections, repairs, and maintenance - Include health, safety, and environmental compliance documents and best practices - Determine material inventory requirements for maintenance operations - Provide inventory management features for equipment, parts, or materials - Deliver space management functionality, including room sizes and other measurements - Control access to facilities and locations through key and lock tracking systems ## Top Facility Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [MaintainX](https://www.g2.com/products/maintainx/reviews) | 4.8/5.0 (1,522 reviews) | Paperless PM scheduling with AI-assisted procedures | "[Helping Transform Maintenance from Reactive to Proactive](https://www.g2.com/survey_responses/maintainx-review-12996913)" | | 2 | [ServiceChannel](https://www.g2.com/products/servicechannel/reviews) | 4.1/5.0 (136 reviews) | Multi-site repair and maintenance work orders | "[Easy Client Communication and Streamlined Work Order Management](https://www.g2.com/survey_responses/servicechannel-review-12944629)" | | 3 | [Cryotos](https://www.g2.com/products/cryotos/reviews) | 4.7/5.0 (909 reviews) | Mobile BD and PM work-order execution | "[Easy to use for PPM](https://www.g2.com/survey_responses/cryotos-review-12809418)" | | 4 | [Limble](https://www.g2.com/products/limble/reviews) | 4.8/5.0 (679 reviews) | Reactive-to-preventive maintenance with QR-driven work requests | "[Simple to Learn, Fast Responses, and Excellent Customer Success Support](https://www.g2.com/survey_responses/limble-review-12914944)" | | 5 | [SafetyCulture](https://www.g2.com/products/safetyculturehq/reviews) | 4.6/5.0 (254 reviews) | Standardized facility inspections with real-time action tracking | "[Safety Culture Keeps Us Organised, Compliant, and Efficient](https://www.g2.com/survey_responses/safetyculture-review-13059223)" | | 6 | [Corrigo](https://www.g2.com/products/corrigo/reviews) | 4.5/5.0 (135 reviews) | Centralized work-order lifecycle with vendor coordination | "[Easy to Use, Flexible, and Supported with Care](https://www.g2.com/survey_responses/corrigo-review-12950805)" | | 7 | [FMX](https://www.g2.com/products/fmx/reviews) | 4.8/5.0 (42 reviews) | Unified work orders with facility-wide scheduling | "[Unparalleled Flexibility and Top-Notch Customer Service from FMX](https://www.g2.com/survey_responses/fmx-review-12507294)" | | 8 | [Accruent Maintenance Connection](https://www.g2.com/products/accruent-maintenance-connection/reviews) | 4.4/5.0 (73 reviews) | Asset-hierarchy-driven PM and work order tracking | "[Simple to use and a huge impact on our building operations!](https://www.g2.com/survey_responses/accruent-maintenance-connection-review-12645365)" | | 9 | [Brightly Asset Essentials](https://www.g2.com/products/brightly-asset-essentials/reviews) | 4.2/5.0 (238 reviews) | Facility work order tracking with PM scheduling | "[Great Customer Service and Fantastic Program](https://www.g2.com/survey_responses/brightly-asset-essentials-review-7539075)" | | 10 | [UpKeep](https://www.g2.com/products/upkeep/reviews) | 4.5/5.0 (1,091 reviews) | — | "[Upkeep Streamlined Our Work Planning and Team Communication](https://www.g2.com/survey_responses/upkeep-review-12560022)" | --- ## What Are the Most Common Questions About Facility Management Software? *AI-generated · Last updated: May 26, 2026* ### Which Facility Management platforms eliminate paper-based workflows and improve team coordination in practice? Based on G2 reviews, several Facility Management Software products are described as replacing paper, email chains, and spreadsheets with centralized digital workflows that improve coordination. According to verified users, MaintainX helps teams keep work orders, asset history, inventory, and communication in one place, while Limble is often mentioned for centralizing maintenance requests, PMs, and asset data. G2 reviewers mention UpKeep as a strong option for moving from paper and spreadsheets into a more organized work order and inventory process. Across these reviews, buyers consistently point to better visibility, faster follow-up, clearer accountability, and fewer missed tasks when teams adopt a shared digital system. **Here are some of the top-rated products on G2:** - [MaintainX](https://www.g2.com/products/maintainx/reviews/maintainx-review-12823768) – frequently praised for replacing paperwork with centralized work orders, reporting, inventory, and team communication - [Limble](https://www.g2.com/products/limble/reviews/limble-review-12763578) – used to organize maintenance requests, PMs, and asset records across teams and locations - [UpKeep](https://www.g2.com/products/upkeep/reviews/upkeep-review-12670845) – reviewers highlight its ability to move teams off paper and keep work orders, checklists, and inventory organized ### How Facility Management platforms adopted by operations managers and maintenance managers in daily operations? Based on G2 reviews, adoption tends to improve when the software is easy to learn, simple to use in the field, and flexible enough for daily maintenance work. According to verified users, MaintainX, Limble, and FMX are used regularly by operations and maintenance teams because they support routine work orders, preventive maintenance, scheduling, reporting, and communication without heavy manual effort. G2 reviewers mention that intuitive interfaces, mobile access, responsive support, and straightforward setup help drive everyday use. Reviews also suggest that teams are more likely to adopt a platform when requesters, technicians, and managers can all work in the same system and see status updates without relying on email or spreadsheets. ### What highest rated Facility Management platforms for centralizing equipment maintenance and work orders? Based on G2 reviews, the strongest recurring theme in this category is centralizing work orders, equipment records, and preventive maintenance in one system. According to verified users, MaintainX is especially prominent for combining work orders, asset history, inventory, and reporting in a single platform. Limble is also commonly described as a centralized system for assets, PMs, work orders, and maintenance operations, while Accruent Maintenance Connection is praised for keeping PMs, assets, and work activity together in one place. G2 reviewers mention that this kind of centralization reduces scattered tracking, improves visibility across teams, and makes it easier to monitor recurring issues and equipment history. ### What most trusted Facility Management software by maintenance managers and operations managers based on user reviews? Based on G2 reviews, products that earn trust most often are the ones users describe as reliable, easy to use, and backed by responsive support. According to verified users, MaintainX stands out for strong customer service, straightforward implementation, and dependable work order and asset tracking. Limble is also repeatedly described as intuitive and well supported, with quick adoption by maintenance teams. G2 reviewers mention Corrigo as a trusted option for work order management, vendor coordination, and real-time visibility, especially in more established facility environments. Across these reviews, trust is tied less to marketing claims and more to day-to-day usability, helpful support teams, and consistent execution of maintenance workflows. ### What Facility Management software addresses slow system performance and lengthy implementation timelines? Based on G2 reviews, buyers concerned about slow performance or long rollouts should look closely at products reviewers describe as easy to set up and simple to operate. According to verified users, FMX is often noted for easy integration and broad staff buy-in, while MaintainX is frequently described as fast to implement and user-friendly for both requesters and full users. G2 reviewers mention Limble as straightforward to set up and adopt, though some reviews note that evolving features can take time to mature. At the same time, several reviews across the category mention lag, refresh delays, or app slowdowns in certain products, so buyers should validate performance in real workflows and ask for a hands-on trial before rollout. ### What should facility managers evaluate when choosing Facility Management software for team adoption? Based on G2 reviews, facility managers should focus on ease of use, implementation effort, mobile usability, reporting, and how well the platform fits daily workflows. According to verified users, adoption improves when technicians, requesters, and managers can all use the system without heavy training. G2 reviewers mention that strong support, flexible configuration, clear work order visibility, and centralized asset or maintenance history also matter. Reviews in this category repeatedly show that buyers should test whether the system works well for preventive maintenance, communication, inventory, and multi-site coordination. It is also worth checking whether common pain points such as reporting complexity, slow refresh times, limited customization, or mobile app gaps could affect rollout success. ### What is the best Facility Management platforms for maintenance managers tracking equipment across properties in enterprise environments? Based on G2 reviews, MaintainX appears most consistently positioned for maintenance managers who need to track equipment, work orders, and asset history at scale. According to verified users, it supports multi-department workflows, centralized asset records, inventory association with work orders, recurring maintenance, and reporting that helps teams monitor equipment across sites and functions. G2 reviewers mention visibility into asset health, maintenance history, and organization across larger operations as key strengths. Reviews also note responsive support and relatively smooth implementation, which can matter in enterprise settings where rollout complexity is a concern. Buyers should still compare it against other options for specific workflow or reporting needs, but it has the strongest recent review presence here. ### How Facility Management tools most relied on by maintenance managers for work order management? Based on G2 reviews, the tools maintenance managers rely on most for work order management are the ones that keep requests, assignments, updates, and history in one place. According to verified users, MaintainX is heavily used for organizing work orders, assignments, and maintenance logs, while Corrigo is often recognized for real-time work order tracking and vendor coordination. ServiceChannel also appears frequently in reviews centered on centralized work orders, communication, approvals, and invoice-related workflows. G2 reviewers mention that the most relied-on systems reduce back-and-forth communication, improve visibility into status, and help teams track recurring issues over time. For many buyers, dependable work order management is closely tied to ease of use and the ability to coordinate multiple stakeholders efficiently. ### Which Facility Management platforms track preventive maintenance and organize asset inventory effectively? Based on G2 reviews, several products stand out for combining preventive maintenance tracking with organized asset or inventory management. According to verified users, MaintainX is repeatedly mentioned for keeping PMs, parts, inventory, and asset history together. Limble is also described as strong for PM scheduling, asset management, purchase orders, and spare parts tracking. G2 reviewers mention UpKeep as useful for scheduling maintenance while also tracking assets, parts, and inventory in one system. Across these reviews, buyers value platforms that make PM schedules visible, keep asset records accessible, and connect maintenance activity with parts usage so teams can stay proactive instead of reacting to failures. **Here are some of the top-rated products on G2:** - [MaintainX](https://www.g2.com/products/maintainx/reviews/maintainx-review-12823768) – reviewers highlight PM scheduling, inventory linkage, asset history, and centralized maintenance tracking - [Limble](https://www.g2.com/products/limble/reviews/limble-review-12763578) – often used for PMs, asset management, spare parts, and maintenance planning across facilities - [UpKeep](https://www.g2.com/products/upkeep/reviews/upkeep-review-12670845) – noted for preventive maintenance scheduling, asset organization, and parts or inventory visibility ### How Facility Management software enabling maintenance teams to manage work orders on mobile devices seamlessly? Based on G2 reviews, mobile usability is a major differentiator for maintenance teams working away from a desk. According to verified users, MaintainX is frequently praised for helping technicians manage work orders, updates, and asset information from phones or tablets. Limble is also mentioned for a mobile app that supports technicians in the field, while Click Maint CMMS is recognized for making work orders accessible on mobile devices so staff can close out tasks on site. G2 reviewers mention that mobile access improves speed, reduces paperwork, and helps teams update records, photos, and status changes in real time. Buyers should still test app responsiveness and feature depth, since some reviews across the category mention mobile limitations or lag. ## How Many Facility Management Software Products Does G2 Track? **Total Products under this Category:** 243 ### Category Stats (Jul 2026) - **Average Rating**: 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ServiceChannel (+1.43%) - Among all products in this category, ServiceChannel recorded the largest rating increase compared to last month *Last updated: July 05, 2026* ## How Does G2 Rank Facility Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 7,900+ Authentic Reviews - 243+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Facility Management Software Is Best for Your Use Case? - **Leader:** [MaintainX](https://www.g2.com/products/maintainx/reviews) - **Highest Performer:** [Cryotos](https://www.g2.com/products/cryotos/reviews) - **Easiest to Use:** [Limble](https://www.g2.com/products/limble/reviews) - **Top Trending:** [MaintainX](https://www.g2.com/products/maintainx/reviews) - **Best Free Software:** [MaintainX](https://www.g2.com/products/maintainx/reviews) --- **Sponsored** ### GoCodes Asset Tracking GoCodes is asset tracking software built for trades and industry. Track tools, heavy equipment, vehicles, and fleet from one account. Know what you own, where it is, and who has it. Blend four tracking technologies in a single platform. Use patented QR code labels for tools and inventory. Add real-time GPS trackers for vehicles, trailers, and high-value gear. Use Bluetooth beacons and RFID/NFC tags where they fit best. No juggling separate systems. Customizable QR code labels are included with every account. Upgrade to rugged metal tags at wholesale cost, built to survive heat, chemicals, and job site abuse. Already have codes? GoCodes also works with your existing QR labels, barcodes, and serial numbers. Built-in features include: - Fast check-in and check-out on any device - Kitting and equipment utilization tracking - Maintenance, calibration, and repair scheduling - Material and document management - Warranty tracking and fixed asset depreciation reporting - Custom roles and field-level permissions - Analytics Report Designer and audit reporting - REST API for integrations - Work offline mode that syncs when you reconnect - GoCodes MCP server Why teams choose GoCodes: - Designed from the ground up for trades, not generic office inventory - Easy to set up and use, so crews need minimal training - One platform for QR, Bluetooth, GPS, and RFID/NFC - Free, unlimited support by email, chat, phone, and Zoom GoCodes has tracked assets for trades and industrial teams since 2011. The technology is patented and used by contractors, manufacturers, schools, and facilities across North America. See it in action. Start a free trial today and stop losing tools and equipment. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=336&secure%5Bchosen_at%5D=2026-07-05T18%3A14%3A29Z&secure%5Bdisplayable_resource_id%5D=336&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=336&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=7970&secure%5Bresource_id%5D=336&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffacility-management&secure%5Btoken%5D=359ef54efb9d77a3e906b7ca9e81bf2d7e8c2dc8aeb15ae02f8b4e243800238e&secure%5Burl%5D=https%3A%2F%2Fgocodes.com%2Fsolution%2Ffacilities-management%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Facility Management Software Products in 2026? ### 1. [SiteLine](https://www.g2.com/products/vueops-siteline/reviews) VueOps SiteLine, the most powerful facilities search engine available, allows you to quickly and efficiently investigate data, documents, drawings, and models to solve any problem fast. SiteLine keeps all your facility's information in one place – drawings, schedules, submittals, O&M manuals, models, photos, videos, and more. It is the only asset management solution that combines the simplicity of 2D with the power of 3D. **Who Is the Company Behind SiteLine?** - **Seller:** [VueOps](https://www.g2.com/sellers/vueops) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** http://www.linkedin.com/company/vueops (8 employees on LinkedIn®) ### 2. [SiteWare](https://www.g2.com/products/siteware/reviews) SiteWare is a facility operations maintenance software that unifies processes and communication for audits, inspections, walk-thrus, maintenance and task management solutions designed for a variety of industries. Their software provides customizable audit templates, real-time insights, and seamless digital solutions to improve efficiency for multi-site operations. By integrating with industry-specific APIs, SiteWare allows businesses to tailor and standardize their operational processes while eliminating manual tasks and paper-based systems. Their intended clients include organizations with multiple locations seeking to enhance operational efficiency and compliance through innovative technologies that link both internal teams with outside vendors. **Who Is the Company Behind SiteWare?** - **Seller:** [Apoorva](https://www.g2.com/sellers/apoorva) - **Year Founded:** 2001 - **HQ Location:** Broomfield, US - **LinkedIn® Page:** https://www.linkedin.com/company/apoorvacorp (372 employees on LinkedIn®) ### 3. [SmartCheck](https://www.g2.com/products/smartcheck/reviews) SmartCheck specializes in delivering real-time Analytics and Checklist Automation, providing intelligent solutions for Facilities, Assets, Helpdesk, Visitor Management, Energy, Manpower, Compliance, Sustainability, and more. Our platform features a customized PAN India leadership dashboard, providing granular visibility of multi-site properties in real-time. This empowers you to make data-driven decisions effectively **Who Is the Company Behind SmartCheck?** - **Seller:** [SmartCheck](https://www.g2.com/sellers/smartcheck) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 4. [SmartCSM](https://www.g2.com/products/smartcsm/reviews) Save time, money and reduce risk by bringing your electrical infrastructure online and at your fingertips, available anywhere, anytime, on any device. **Who Is the Company Behind SmartCSM?** - **Seller:** [SmartCSM](https://www.g2.com/sellers/smartcsm) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 5. [SMART FM](https://www.g2.com/products/smart-fm/reviews) SMART FM, A DATA DRIVEN CAFM / CMMS SOFTWARE Solution for Facilities Management software solutions, designed to empower organizations with complete control over their facilities. From preventive maintenance to advanced analytics, Smart FM integrates cutting-edge technology and automation to streamline operations, optimize costs, and ensure peak performance. Who We Serve: From facility management directors seeking strategic insights to technicians handling daily tasks, Smart FM is designed for all stakeholders. It ensures everyone has access to the right tools to succeed and operational excellence. Why Choose Smart FM? • Maintenance: Optimize asset performance with breakdown, preventive, predictive, and proactive maintenance. Minimize downtime with scheduled preventive maintenance, restore operations quickly with breakdown maintenance, and prevent failures with proactive strategies. Leverage predictive maintenance to analyse data and address issues before they arise, ensuring reliability, cost savings, and extended asset lifespan. • Data-Driven Insights: Use data driven analytics for proactive decision-making and root cause analysis. • Automation & Optimization: Automate workflows, enhance resource allocation, and streamline processes for seamless task management. • Helpdesk Management (CRM): Address service requests efficiently with a centralized helpdesk that ensures timely resolution and boosts customer satisfaction. • Audit & Compliance: Conduct facility audits effortlessly while ensuring adherence to industry standards and regulatory compliance. • Interactive Dashboards & Analytics: Visualize facility data in real-time for strategic decision-making. Access customizable reports tailored to specific needs. • Contract & Procurement Management: Manage contracts and procurement processes seamlessly. Keep track of budgets and vendor relationships effectively. • Housekeeping & Soft Services: Manage and monitor housekeeping operations, ensuring a clean, safe, and well-maintained environment. • Centralized Platform: Manage assets, maintenance, procurement, and compliance seamlessly on one platform. • Scalable & Flexible: Adapts to your organization’s needs and grows with your business. • Mobile Access: Manage facilities on the go with a user-friendly mobile application. Log requests, monitor tasks, and access insights anytime, anywhere. • Workforce Empowerment: Provide tools for technicians and managers to plan and execute tasks effectively. Monitor performance, resource usage, and compliance. • Secure Administration: Robust user management with role-based permissions, user license management, password policies, and comprehensive user audit reports for complete control. • GIS - Geographic Information System: Enables tracking of field and office staff, assets, contracts, and properties, providing a spatial overview of operations. • Smart FM B2C: A web and mobile application platform that enables businesses to receive and respond to online enquiries from consumers, facilitating the marketing and selling of services. • Property 360: A Real Estate Management ERP that tracks property records, manages tenant contracts, payment information, and ensures compliance with local governing bodies. • Document Management System (DMS): Simplifies organizing, storing, and sharing scanned documents, including FM-related materials like as-built drawings, operations manuals, etc. • Sales Module: Streamlines the sales process within the FM industry, offering features for lead management, opportunity tracking, and seamless handling of enquiries, site surveys, estimations, and quotations. • Self-Service Attendance: A GIS-enabled mobile application that allows employees to log attendance with geo-location tracking, manage timesheets, and handle leave requests, all integrated seamlessly into SMART HR/Payroll. • Tenants / End Users: Tenants can easily raise maintenance requests, track service progress, and receive real-time updates through a self-service portal. A centralized helpdesk ensures timely responses and issue resolution, enhancing tenant satisfaction. • Facility Auditors: Conduct digital audits, track compliance with industry standards, and generate regulatory reports effortlessly. • Janitors / Housekeepers: Assign and track cleaning tasks with automated scheduling to ensure optimal housekeeping management. Use mobile tools to document completed tasks with images and remarks, ensuring accountability. • FM Projects Team: Plan and execute facility projects seamlessly. Optimize budgets, track resources, and manage tasks across multiple locations through a centralized platform. • Integration with Smart FM Smart FM integrates seamlessly with ADFS, SAP, Oracle, Microsoft Dynamics, BMS, and IoT devices, ensuring smooth data flow and centralized control. These integrations enable real-time insights, automated workflows, and improved operational efficiency, helping organizations streamline facility management while reducing costs Organizations can leverage these integrations to enhance operational efficiency, improve decision-making through data-driven insights, and optimize resource utilization Access a user-friendly interface via web or mobile for hassle-free facility management. Get instant notifications about service status, scheduled maintenance, and facility updates. How Smart FM Serves Different Stakeholders • FM Directors & Senior Management: Access real-time data and insights for strategic decision-making. Monitor overall facility performance with advanced dashboards. Ensure compliance with industry standards and regulatory requirements. Optimize budgets, resources, and procurement processes effectively. Align facility operations with organizational sustainability goals. • Facility Managers: Manage day-to-day operations seamlessly with a centralized platform. Plan and execute preventive maintenance activities. Automate workflows to enhance operational efficiency and reduce manual tasks. Track energy usage, costs, and resource allocation for better control. • Supervisors: Monitor work order progress and resource utilization in real-time. Assign tasks to teams effectively, ensuring timely completion. Handle service requests and escalations through the integrated helpdesk. Visualize key metrics with interactive dashboards for better operational control. • FM Technicians: Use mobile access to receive and update work orders on the go. View detailed instructions, SLA norms, and material requirements for tasks. Handle Document completed tasks with photos, remarks, and updates. Access past maintenance logs for reference and troubleshooting. • For Tenants / End Users: Easily raise maintenance requests, track service progress, and receive real-time updates. Ensures timely responses and quick issue resolution, enhancing tenant satisfaction. Get instant notifications about service status, scheduled maintenance, and facility updates. Access a user-friendly interface via web or mobile for hassle-free facility management. Whether you're an FM director seeking operational insights or a technician managing on-ground tasks, Smart FM ensures that every stakeholder has the tools they need to succeed. Ready to transform your facility operations? Request a demo today and experience the Smart FM difference! **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind SMART FM?** - **Seller:** [Nanosoft Technologies FZC](https://www.g2.com/sellers/nanosoft-technologies-fzc) - **Year Founded:** 2007 - **HQ Location:** Ajman, AE - **LinkedIn® Page:** https://www.linkedin.com/company/smart-fm-by-nanosoft/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of SMART FM? **"[This helped assisted in committing facts & long term memory; faster learning speeds.](https://www.g2.com/survey_responses/smart-fm-review-629981)"** **Rating:** 4.5/5.0 stars *— Saint Dervareid H.* [Read full review](https://www.g2.com/survey_responses/smart-fm-review-629981) --- #### What Are G2 Users Discussing About SMART FM? - [What is SMART FM used for?](https://www.g2.com/discussions/what-is-smart-fm-used-for) ### 6. [Starhive](https://www.g2.com/products/starhive/reviews) Starhive is an asset management and CMMS system for teams to bring order to their asset chaos. By unifying all your asset data and to-dos in one place, maintenance, renewals, and restocks can be handled proactively. Our cloud-based software is flexible and scalable, promoting high asset data accuracy. Starhive excels with complex assets, assets with critical dependencies, and customisable user interfaces to help your colleagues adopt new processes. **Who Is the Company Behind Starhive?** - **Seller:** [Starhive](https://www.g2.com/sellers/starhive) - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/starhive (27 employees on LinkedIn®) ### 7. [SWEVEN](https://www.g2.com/products/sweven/reviews) Sweven is a powerful marketplace designed for facility maintenance management, connecting vendors and businesses in the U.S. through a seamless digital platform. With Sweven, you can automate the work order lifecycle, from vendor bidding to job dispatch and real-time tracking, reducing operational inefficiencies by 40%. Ideal for facility managers and service vendors, Sweven offers full automation and a streamlined process for managing recurrent maintenance tasks, ensuring no job goes unnoticed. Our platform supports IoT integration, enabling remote monitoring of equipment and facilities, and provides intuitive tools such as interactive maps for easy job location management. Users benefit from real-time notifications to stay updated on job progress, upcoming deadlines, and payment statuses. Available on both App Store and Google Play, Sweven facilitates instant digital payments, helping businesses manage and pay for services efficiently. With no monthly fees, both clients and vendors pay a small fee per transaction, making Sweven a cost-effective solution for the facility maintenance industry. **Who Is the Company Behind SWEVEN?** - **Seller:** [Sweven](https://www.g2.com/sellers/sweven) - **Year Founded:** 2011 - **HQ Location:** Orlando, US - **LinkedIn® Page:** https://www.linkedin.com/company/swevenbpm (11 employees on LinkedIn®) ### 8. [System + facilityleadership](https://www.g2.com/products/system-facilityleadership/reviews) Qventus' System & Facility Leadership solution is an AI-driven platform designed to streamline healthcare operations by automating workflows, enhancing decision-making, and optimizing resource utilization. By integrating artificial intelligence, machine learning, and behavioral science, Qventus empowers healthcare leaders to transform complex operations into efficient processes, allowing frontline teams to focus more on patient care. **Who Is the Company Behind System + facilityleadership?** - **Seller:** [Qventus](https://www.g2.com/sellers/qventus) - **Year Founded:** 2012 - **HQ Location:** Mountain View, US - **Twitter:** @amdQventus (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/qventus-inc/ (212 employees on LinkedIn®) ### 9. [TabsCAFM](https://www.g2.com/products/tabscafm/reviews) TabsCAFM is a Computer-Aided Facilities Management software system, providing Facilities, Estates and Service Management industries with a trusted and robust software package to efficiently manage people, places and processes. **Who Is the Company Behind TabsCAFM?** - **Seller:** [TabsFM](https://www.g2.com/sellers/tabsfm) - **Year Founded:** 1992 - **HQ Location:** Rochester, GB - **Twitter:** @TabsFM (915 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tabs-fm-ltd (13 employees on LinkedIn®) ### 10. [TIS Facility Management](https://www.g2.com/products/tis-facility-management/reviews) TIS facility and property management application suite consists of: asset Lifecycle Management, Incident Manager, Service Manager, Preventive Maintenance Manager, Facility Managers Diary, Billing and Receivables, Purchasing, Inventory Management, External System Interface Module, Business Intelligence and Analytics. **Who Is the Company Behind TIS Facility Management?** - **Seller:** [Thai Informatic Systems](https://www.g2.com/sellers/thai-informatic-systems) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/thai-informatic-systems/ (9 employees on LinkedIn®) ### 11. [TrackerPrep](https://www.g2.com/products/trackerprep/reviews) TrackerPrep is a patented tool to track, manage, and report on operational readiness of large scale assets. Utilizing templating methodology, multiple projects can be standardized and managed all in a single, easy to view dashboard. With no restriction on users, multiple people can be working simultaneously in the system, driving progress and ensuring the project stays on budget and on time. By compiling thousands of unrelated, disparate tasks required to complete the project and organizing them in simple, easy to manage milestones and activities, the likelihood of something being overlooked is drastically reduced. The result is piece of mind for everyone involved on the project. **Who Is the Company Behind TrackerPrep?** - **Seller:** [Tracker Technologies](https://www.g2.com/sellers/tracker-technologies) - **Year Founded:** 2008 - **HQ Location:** Allen, US - **Twitter:** @TrackerTech_ (20 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tracker-technologies/ (6 employees on LinkedIn®) ### 12. [Urgent](https://www.g2.com/products/urgent/reviews) The key purpose of eMaintenance+ is to shape the behavior of its users, so that maintenance and repair tasks are carried out in the fastest and most cost-efficient way possible. **Who Is the Company Behind Urgent?** - **Seller:** [Urgtech](https://www.g2.com/sellers/urgtech) - **HQ Location:** Milton Keynes, England, United Kingdom - **Twitter:** @UrgTech (276 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/technicheco/ (79 employees on LinkedIn®) ### 13. [usBIM.maint](https://www.g2.com/products/usbim-maint/reviews) usBIM.maint is a comprehensive, cloud-based facility management software designed to streamline the maintenance and management of assets across various sectors, including industrial plants, infrastructure, and educational facilities. By integrating advanced tools and technologies, usBIM.maint enables facility managers to efficiently oversee maintenance operations, optimize resource allocation, and ensure the longevity and safety of their assets. Key Features and Functionality: - Cloud-Based Platform: Centralizes all facility management data, allowing access from any location and device, facilitating real-time collaboration and decision-making. - Asset Geolocation: Utilizes GIS technology to geolocate assets and maintenance activities on 2D plans or 3D models, providing a visual context for all facility management tasks. - Comprehensive Asset Documentation: Creates detailed data sheets for properties, assets, and plants, including technical specifications and maintenance histories, accessible via QR codes for quick retrieval. - Maintenance Planning: Automates the scheduling of routine and emergency maintenance operations, with real-time monitoring through dashboards and calendars. - Work Order Management: Simplifies the creation and tracking of maintenance requests and work orders, integrating them with maintenance schedules to optimize resource use. - Reporting and Analytics: Generates customizable reports and analytics, allowing performance evaluation through specific KPIs and SLAs, aiding in strategic decision-making. Primary Value and User Solutions: usBIM.maint addresses the complexities of facility management by providing a unified platform that enhances operational efficiency, reduces downtime, and extends the lifecycle of assets. Its cloud-based nature ensures that all stakeholders have up-to-date information, promoting proactive maintenance strategies and informed decision-making. By integrating asset geolocation, detailed documentation, and automated maintenance planning, usBIM.maint empowers organizations to maintain safe, efficient, and compliant facilities, ultimately leading to cost savings and improved service delivery. **Who Is the Company Behind usBIM.maint?** - **Seller:** [ACCA Software](https://www.g2.com/sellers/acca-software) - **Year Founded:** 1989 - **HQ Location:** Bagnoli Irpino, IT - **Twitter:** @ACCAsoftware (2,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3234479 (167 employees on LinkedIn®) ### 14. [US Global Net](https://www.g2.com/products/us-global-net/reviews) USGN provides software solutions for all stages of your store lifecycle management. Our software decreases the costs and time it takes to plan, acquire, design, build, remodel, and manage your portfolio of sites. Our modules enable you to effectively measure, manage, and monitor all aspects of your work flow **Who Is the Company Behind US Global Net?** - **Seller:** [US Global Net](https://www.g2.com/sellers/us-global-net-56abc77e-03bc-4906-9334-5db5a01b34e7) - **Year Founded:** 1998 - **HQ Location:** Scottsdale, US - **LinkedIn® Page:** https://www.linkedin.com/company/usgn-inc (11 employees on LinkedIn®) ### 15. [WorkTracc](https://www.g2.com/products/worktracc/reviews) WorkTracc is an online ordering system that allows commercial property managers to easily manage property maintenance. **Who Is the Company Behind WorkTracc?** - **Seller:** [cirrus8](https://www.g2.com/sellers/cirrus8) - **Year Founded:** 2016 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** https://www.linkedin.com/company/10698489 (28 employees on LinkedIn®) ### 16. [XMPro](https://www.g2.com/products/xmpro/reviews) About XMPro iBOS (Intelligent Business Operations Suite) XMPro iBOS is the world’s only AI-powered suite of tools and frameworks specifically designed to empower industrial companies to rapidly compose intelligent business operations and process solutions at scale. Founded in 2009, XMPro has been a pioneer in digital transformation, enabling clients to streamline operations, enhance efficiency, and achieve significant ROI. Our suite accelerates the journey toward becoming smart, connected enterprises. Why Choose XMPro iBOS? In today's fast-paced industrial landscape, companies face significant challenges in optimizing their operations and driving efficiency. Traditional operations management approaches are no longer sufficient. XMPro iBOS offers a comprehensive solution that integrates advanced AI, automation, and digital twins, empowering businesses to achieve rapid digital transformation. Key Features: Intelligence: XMPro's AI capabilities bring intelligence to solution building by leveraging machine learning, natural language processing, and predictive analytics. Automation: From human workflows to fully autonomous operations, XMPro spans the entire spectrum of automation. Digital Twin Scope: The digital twin scope ranges from discrete assets to systems of systems. Flexible Deployment: XMPro iBOS offers flexible deployment options—on-premise, cloud, or hybrid. Data streams can run on the edge for real-time analysis, ensuring seamless integration and optimized performance. Co-Pilot and GenAI Capabilities: XMPro’s Co-Pilot and GenAI capabilities enable users to interrogate real-time data and perform in-depth analysis effortlessly, providing immediate, actionable insights and recommendations. Unified Framework: XMPro allows companies to advance simultaneously across intelligence, automation, and digital twin dimensions, providing a flexible and scalable framework that adapts to evolving needs. This unified solution drives rapid digital transformation, optimizes processes, and fosters a comprehensive understanding of business operations. Real-World Applications: - Condition Monitoring: Monitor equipment health and performance in real-time to predict failures and reduce downtime. - Predictive Maintenance: Use AI and machine learning to forecast maintenance needs and prevent unexpected breakdowns. - Process Optimization: Improve efficiency and productivity by optimizing operational processes. - Energy Management: Enhance energy efficiency and reduce costs by monitoring and managing energy consumption. - Supply Chain Optimization: Streamline supply chain operations for better inventory management and faster delivery times. - Quality Control: Ensure high-quality production by monitoring and analyzing quality metrics in real-time. - Asset Management: Track and manage assets effectively to extend their lifespan and optimize utilization. - Environmental Monitoring: Monitor environmental parameters to ensure compliance and sustainability. - Production Scheduling: Optimize production schedules to maximize throughput and minimize delays. - Golden Batch: Achieve consistent and optimal production batches by analyzing and replicating best-performing batches. - Asset Performance Management (APM): Maximize asset reliability and performance through comprehensive monitoring and analysis. - Overall Equipment Effectiveness (OEE): Enhance equipment efficiency by measuring and improving availability, performance, and quality. - Environmental, Social, and Governance (ESG): Meet ESG goals by monitoring environmental impact, ensuring social responsibility, and maintaining governance standards. Transform Your Operations: Imagine a world where your operations are seamlessly integrated, and all your data flows freely across systems, providing real-time insights and a unified view of your business. With XMPro, this vision becomes a reality, transforming the future of industrial operations with smarter, more efficient processes powered by AI, automation, and digital twins. Get Started Today: Ready to transform your operations? Discover how XMPro iBOS can help you achieve rapid digital transformation, improve operational intelligence, and maintain a competitive edge. Visit our website for more information and schedule a demo today. For more information, visit www.xmpro.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 14 **How Do G2 Users Rate XMPro?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) **Who Is the Company Behind XMPro?** - **Seller:** [XMPro](https://www.g2.com/sellers/xmpro) - **Year Founded:** 2009 - **HQ Location:** Dallas, TX - **Twitter:** @xmpro (376 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/xmpro-inc/ (51 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 36% Mid-Market #### What Are XMPro's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Features (4 reviews) - Customer Support (3 reviews) - Easy Implementation (3 reviews) - Features Detail (3 reviews) **Cons:** - Expensive (2 reviews) - Performance Issues (2 reviews) - Time-Consuming (2 reviews) - Complex Setup (1 reviews) - Data Management Issues (1 reviews) ### What Do G2 Reviewers Say About XMPro? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of XMPro, finding it simple and effective for their organizational needs. - Users appreciate the **robust data analysis and predictive features** of XMPro, enhancing decision-making and operational efficiency. - Users value the **24/7 customer support** of XMPro, ensuring assistance is always available whenever needed. - Users find XMPro's **easy implementation** beneficial, fostering smooth integration and enhancing organizational efficiency effortlessly. - Users appreciate the **impressive analytical features** of XMPro, which enhance decision-making and operational efficiency. **Cons:** - Users are concerned about the **expensive pricing model** of XMPro, which may deter potential subscriptions. - Users experience **performance issues** with XMPro, especially during peak hours and as user numbers rise. - Users find the **time-consuming setup process** of XMPro challenging, especially without a dedicated IT team. - Users find the **complex setup** of XMPro iBOS challenging, particularly without a dedicated IT team for support. - Users express concerns over **data management issues** with XMPro, citing inactivity fees and withdrawal delays as major drawbacks. #### What Are Recent G2 Reviews of XMPro? **"[XMPro Is Easy To Use And Integrate For Business Operations.](https://www.g2.com/survey_responses/xmpro-review-10755349)"** **Rating:** 4.0/5.0 stars *— Washington J.* [Read full review](https://www.g2.com/survey_responses/xmpro-review-10755349) --- **"[Intelligent Analytics for Risk Mitigation](https://www.g2.com/survey_responses/xmpro-review-10984358)"** **Rating:** 4.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/xmpro-review-10984358) --- ### 17. [Zan Compute](https://www.g2.com/products/zan-compute/reviews) Time to track real-time cleaning requirements and optimize labor costs. Whether your goal is to increase operational efficiencies, improve occupant satisfaction, ensure high-traffic areas frequent cleaning, reduce operating expenses, or any combination of those, Zan Compute's smart building management can help you achieve your goals - all from a single platform. **Who Is the Company Behind Zan Compute?** - **Seller:** [Zan Compute](https://www.g2.com/sellers/zan-compute) - **Year Founded:** 2014 - **HQ Location:** Santa Clara, US - **LinkedIn® Page:** https://www.linkedin.com/company/10497262 (43 employees on LinkedIn®) ### 18. [Zaphire](https://www.g2.com/products/zaphire/reviews) Zaphire is a cloud based Building Management System (BMS) & Energy Management System (EMS) made by Zaphire AS in Norway. Zaphire is an intelligent, scalable, and cost-effective solution designed to optimise energy consumption, integrate diverse building systems, and enhance operational efficiency. By centralising control of all technical systems, the BMS empowers building owners and facility managers with real-time monitoring and streamlined management. The Zaphire platform leverages cloud technology to simplify the oversight of building operations, ensuring seamless integration and remote accessibility. The Zaphire EMS let you monitor, analyze and optimize your energy consumption across facilities and infrastructure. Through customizable dashboards and interactive visualizations, Zaphire lets you monitor key KPIs such as consumption, peak load, and CO₂ emissions in real time. Benchmarking and trend analysis make it simple to compare performance over time and across sites, while predictive estimates support better planning and more proactive energy management. With Zaphire, you gain full control over the building’s technical systems no matter where you are. The platform provides easy access via PC, tablet, or mobile, allowing operations staff to monitor and adjust systems in real time. Zaphire support industry-standard protocols such as BACnet, Modbus, MQTT, and more, allowing for flexible and scalable integrations. The platform is built for secure and scalable deployment, offering role-based access control, encrypted communication (TLS 1.2 / 1.3), Single Sign-On (SSO), and two-factor authentication (2FA). With long-term historical storage in a time-series database, automatic configuration backups, and flexible export options via API, Zaphire ensures data is reliable, accessible, and ready for reporting or integration. **Who Is the Company Behind Zaphire?** - **Seller:** [Zaphire](https://www.g2.com/sellers/zaphire) - **Year Founded:** 2018 - **HQ Location:** Drammen, Norway - **LinkedIn® Page:** https://www.linkedin.com/company/zaphire-as/ (3 employees on LinkedIn®) ## What Is Facility Management Software? [Asset Management Software](https://www.g2.com/categories/asset-management) ## What Software Categories Are Similar to Facility Management Software? - [CMMS Software](https://www.g2.com/categories/cmms) - [Enterprise Asset Management (EAM) Software](https://www.g2.com/categories/enterprise-asset-management-eam) - [Asset Tracking Software](https://www.g2.com/categories/asset-tracking) --- ## How Do You Choose the Right Facility Management Software? ### What You Should Know About Facility Management Software ### What is Facility Management Software? Facility management software helps companies manage the lifecycle of industrial buildings such as warehouses, distribution centers, manufacturing locations, oil refineries, or processing plants. This type of software provides workflows to identify and monitor all the facilities used by a company. It also assists maintenance teams in defining and implementing inspections and repairs to maintain each location in good condition. Unlike generic maintenance management software such as computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software, a facility management system focuses exclusively on facilities maintenance. This type of software should not be confused with property management software specific to the real estate industry. #### What Types of Facility Management Software Exist? Facility management software can be categorized based on how it's sold, deployed, and used.  **Standalone or part of EAM** Many EAM and CMMS software solutions include features for facility management, but there are also systems designed specifically for this. **Cloud or on-premises** While most facility management solutions are cloud-based, some legacy systems are hosted on the customer's premises. In some cases, facility management software can be deployed both on-premises and as a software as a service (SaaS) model. **Agnostic or industry specific** Most facility management solutions provide features for multiple industries, but some systems focus on only one sector, such as retail, manufacturing, or healthcare. ### What are the Common Features of Facility Management Software? The following are some core features of facility management software which help companies optimize the use of their facilities: **Asset management:** As opposed to CMMS and EAM software, which focus on fixed assets, facility management software focuses on building and built structures that a company can use to perform operations. Each building has several systems embedded in its structure, such as ventilation, air conditioning, and electric. **Work order management:** Facility maintenance requires operations such as inspections and repairs, managed using work orders. Work orders define what type of activity should be performed, how, and by whom. Technicians get orders assigned to them based on their qualifications and availability. Managers schedule and monitor the progress of all orders by a team, location, or employee. **Cost and spend tracking:** Facility management software helps users track maintenance costs such as the time spent by technicians on various operations and the cost of the spare parts and consumables required to maintain facilities. A few examples are industrial lighting equipment or construction materials needed to repair buildings. **Procurement and vendor management** : Facility managers work with suppliers of parts and accessories and sometimes outsource some maintenance operations to other companies. It is therefore critical for them to find reliable and affordable vendors that provide high-quality products and services. **Analytics** : Metrics and analytics help facility managers monitor the efficiency of the maintenance activities and track their costs. Facility management software can also use data captured by sensors and meters across multiple locations. ### What are the Benefits of Facility Management Software? Using software to manage facilities has multiple benefits, the most important being: **Maintenance costs reduction:** Using a software to plan maintenance operations can improve resource allocation and employee productivity, translating into cost reductions. Some cost savings include reduced response time for service requests and increased facility uptime. **Improve operations:** Maintaining facilities can be a daunting task, especially when companies own multiple locations scattered around the country or even the globe. Functionality like inventory management and maintenance scheduling makes it easier for facility managers to plan and manage operations. **Optimize facility performance:** Facility management software can reduce downtime and disruptions in facilities, which leads to better performance and increased productivity. For instance, a warehouse that cannot be used at full capacity harms the ability of the company to ship and receive products quickly. ### Who Uses Facility Management Software? **Facilities managers:** Fixed assets managers rely on facility management data to identify potential issues and proactively schedule maintenance. Managers use this type of software to create and implement a maintenance program, which defines maintenance schedules and work order processes. **Technicians** : The maintenance team members perform operations such as inspections and repairs to prevent or fix issues related to facilities. A few examples are replacing HVAC components or consolidating the structure of the building. **Capital project managers:** Investing in new facilities can be very costly, and companies need to make sure that they maximize their investment. Since building a facility is a capital project, the project managers need to ensure that the building is used at optimal capacity. ### What are the Alternatives to Facility Management Software? Alternatives to facility management software can replace this type of software, either partially or completely: [CMMS](https://www.g2.com/categories/cmms): While CMMS focuses mainly on fixed assets such as industrial equipment, this type of software often includes features for facility management. CMMS usually focuses on small and medium companies that need to manage fewer facilities with a low level of complexity. For instance, a small warehouse is much easier to maintain than a distribution center, and CMMS can be a good option for the former but not for the latter. [Enterprise asset management (EAM) software](https://www.g2.com/categories/enterprise-asset-management-eam): EAM provides advanced features for asset and facility management, which are geared towards complex industries such as oil and gas, mining, chemicals, and pharmaceuticals. #### Software Related to Facility Management Software Related solutions that can be used together with facility management software include: [Asset tracking software](https://www.g2.com/categories/asset-tracking) **:** Asset tracking refers to small tools used to maintain facilities, such as mobile devices, or cleaning and disinfecting equipment. Companies operating multiple facilities may use hundreds of tools for maintenance, which is why it's crucial to integrate with asset tracking software. [Asset performance management software](https://www.g2.com/categories/asset-performance-management) **:** This software helps companies optimize the use of any type of asset, from equipment and heavy machinery to industrial facilities and warehouses. While facility management software includes analytics to track performance, asset performance management software uses machine learning to provide advanced insights and forecasting. [Retail space planning software](https://www.g2.com/categories/retail-space-planning): Retail space management, also known as planogram software, helps retailers optimize physical stores and their components, such as shelves and racks. Since facility management does not always include planogram features, retailers may need to use retail space planning solutions. [IWMS](https://www.g2.com/categories/iwms): Integrated workplace management systems (IWMS) streamline and automate maintenance activities for office spaces. Since facilities usually include offices for administrative personnel, IWMS and facility management software need to be used together. ### Challenges with Facility Management Software Software solutions can come with their own set of challenges.  **Old technology:** The efficiency of facility management software can be hammered by old technology used by buyers. For instance, the lack of intelligent sensors makes it impossible to identify issues such as tailgating. Also, legacy enterprise software isn't always user friendly and does not provide real-time data. **Integration:** Facility management software needs to integrate with multiple types of software, such as accounting, ERP systems, field service management, or CMMS and EAM software. ### Which Companies Should Buy Facility Management Software? Any company that owns or manages facilities can benefit from using this type of software, but facility management software is mostly beneficial to the following types of companies: **Manufacturers:** Most manufacturers have at least one production location, which usually includes a warehouse used to store raw materials and finished products. **Retailers:** Retail companies need to manage two major types of facilities—stores and warehouses. While stores usually have a warehouse, retailers can have facilities scattered across multiple locations in multiple countries. **Logistics companies:** Since warehousing is a critical part of supply chain management, logistics companies need to ensure that all their locations are optimized to help with the storage, shipping, and receiving of goods. **Service providers** : Many companies that own facilities opt to outsource maintenance to specialized service providers. These services companies use facility management software to maintain locations on behalf of their customers. ### How to Buy Facility Management Software #### Requirements Gathering (RFI/RFP) for Facility Management Software A good requirements list should include all the functionality needed by the buyer to manage facilities efficiently. Requirements need to be detailed enough to cover the specific needs of the buyers and not too generic. For instance, maintenance cost tracking is too vague and should clarify which types of costs the buyer needs to track and how. #### Compare Facility Management Products **Create a long list** A long list should include all solutions that provide facility management functionality, either as a standalone product or as part of a more extensive system. Buyers that do not need to manage fixed assets should focus exclusively on software for facility management. **Create a short list** A shortlist can be created by eliminating products from the long list using high-level criteria such as the delivery model. Buyers who only want a cloud solution should exclude products that need to be hosted on their promises. Industry-specific functionality can also be used to eliminate products. For instance, a retailer should consider only products that provide features for their industry and exclude solutions that include generic functionality. **Conduct demos** Demos should follow a predefined script that simulates the maintenance processes of the buyer. To ensure that the demo results can be compared objectively, buyers should use the same script for all vendors shortlisted. Also, the selection team members attending the demos should rate each criteria using a consistent system.  Finally, the critical functionality should have higher importance than generic requirements. For instance, space planning is essential for retailers, while integration with accounting is not mandatory. It is also essential to evaluate how intuitive the software is, which KPIs and analytics it provides, and how it can be used on mobile devices. #### Selection of Facility Management Software **Choose a selection team** The selection team includes at least one executive, such as the chief operations officer, who is usually the project's main sponsor. This means that they are in charge of defining the scope of the selection project, obtaining and managing the budget required for the acquisition, and monitoring the progress of all selection stages. **Negotiation** Negotiating with vendors can be difficult, especially when they provide similar software. In this case, the main differentiators between vendors are the price of the software and their ability to support the buyers during and after the implementation. When choosing between solutions with similar functionality and pricing, factors like customer support can be the deciding factor. **Final decision** The final decision should consider all the factors mentioned above but give a higher priority to the requirements that matter most for the buyer. For example, a retailer should focus more on functionality for space planning, while wholesalers are more concerned about managing dozens or hundreds of warehouses and distribution centers. ### What Does Facility Management Software Cost? License pricing can vary depending on the delivery model. Perpetual licenses are required for on-premises software, while cloud or SaaS solutions are sold as a subscription model. Perpetual licenses are more expensive but don't need to be renewed, and subscriptions are more affordable, but their cumulative cost can be substantial in the long run. Other costs are related to professional services such as implementation or business process reengineering. While basic customer support is usually included, buyers typically need to pay more for 24/7 or global support. #### Return on Investment (ROI) Buyers can track the ROI of the software by comparing its costs and benefits. Since the initial cost of the software can be significant and benefits aren't realized immediately, it may take one to three years for the software to generate a positive ROI. ### Implementation of Facility Management Software **How is Facility Management Software Implemented?** Implementing a facility management solution should start with a discovery process to ensure that the vendor clearly understands what features are needed in which location. While this process is straightforward when the buyer has fewer locations, it gets much more complicated when the company uses multiple facilities. **Who is Responsible for Facility Management Software Implementation?** The selection team is usually in charge of the implementation process since they already have a pretty good idea of what the company needs and how the new software can help. While simple implementations can be done internally, complex deployments require the involvement of vendors or its partners, external consultants, or project managers. **What Does the Implementation Process Look Like for Facility Management Software?** Facility management software implementation can vary significantly based on the number and type of facilities. A phased approach is recommended for multiple locations, while complex industrial facilities require a project management team and a clearly defined schedule. **When Should You Implement Facility Management Software?** For new facilities, the implementation of the software should be done before the company starts using the buildings. New facilities are rare, and most of the time, software needs to be deployed in existing locations, which usually have some kind of software or a mix of solutions for maintenance. In this case, facility management should be implemented when facilities are either closed for maintenance or during the idlest season. ### Facility Management Software Trends **IoT and digital twins** New technologies such as the internet of things can be used to connect facilities, making it easier to monitor multiple locations in real time.