Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"A Comprehensive Research Platform for the Modern Team"
4.5/5
What do you like best about Rally UXR?

Rally UXR is a great tool for user research.

It is easy to use and allow to create research, recruit participants, and analyze results in no time.

Also it has semaless integration with Gmail and Calendar. Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

I like the fact that I can create a research in minutes.

Really easy to start using the tool. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Solves big ops pain points, plus great support"
4/5
What do you like best about Rally UXR?

The reason we started using Rally was to help with incentives, but we discovered so much more! Great way to reduce time spent recruiting and setting up interviews. On its way to being a great way to manage a panel as weel. Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

Can be buggy - still have some issues with interview scheduling from time to time. However, they are super responsive to issues and quick to fix. Review collected by and hosted on G2.com.

CC
Callie C.
Mid-Market (51-1000 emp.)
"Empowers Small Teams!"
5/5
What do you like best about Rally UXR?

Permite gestionar múltiples tareas en una sola plataforma y eso nos ahorra mucho tiempo. Y siempre están trabajando para aportar más valor escuchando nuestras necesidades. Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

It is not possible to include more than one type of research method in a single study, such as both interviews and surveys. Review collected by and hosted on G2.com.

Sarah A.
SA
Sarah A.
Senior UX Researcher
Small-Business (50 or fewer emp.)
"Awesome tool for any UX Researcher"
5/5
What do you like best about Rally UXR?

Rally makes it so easy to manage our panels of research participants- especially in my case, where I'm recruiting internally. It has served as our centralized 'hub' where we manage all of our participant outreach, communications, engagement, and properties. I especially appreciate its robust integrations, syncing all of my calendar, video conferencing, and unmoderated testing platforms! Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

N/A- the team is so incredibly responsive if any issues arise Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Using Rally accelerated our UXR process dramatically"
5/5
What do you like best about Rally UXR?

Easy to use tools for email outreach templates, filtering send lists, tracking participants through the study, and having all of our internal stakeholders easily able to follow along with the research process. Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

Genuinely have not encountered any major issues with the tool. There are bugs every now and then but the Rally team is quick to resolve. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent management tool for customer research"
5/5
What do you like best about Rally UXR?

In the ~year we have been using Rally at my org, they've constantly been iterating and building out features to make the tool even more impactful. Their communications have been excellent and they are always available to answer questions. It's been an excellent tool for streamlining our customer research operations. Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

I really don't have anything negative to say - if anything, I wish the screener feature was a bit more robust with logic. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Super helpful research ops system"
4.5/5
What do you like best about Rally UXR?

Rally has been our go to tool for participant scheduling and incentive payments. It's very easy to use and the support staff has been nothing short of fantastic. Review collected by and hosted on G2.com.

What do you dislike about Rally UXR?

The only downside is that they don't (yet) have support for focus groups. Review collected by and hosted on G2.com.