I started using Rally when it was fairly new so I've seen it grow and develop, and I'm very happy with the direction it's been going. The customer support is stellar, I feel like my opinions and needs as a user are listened to and valued. As a UX Researcher who has to do all the ReOps on my own, Rally has been tremendously helpful and has only become better over time with the additional integrations and features. Review collected by and hosted on G2.com.

It's a young product so of course there are still things on the roadmap that I'm looking forward to being implemented. Also, I have a very particular niche use case that the tool is not quite suited for but it's not a significant issue. Review collected by and hosted on G2.com.

As someone introduced to Rally fairly recently, I was really impressed with it's usability, for such a robust tool. The ability to link unmoderated studies, auto-qualify participants, customize and filter properties has accomodated every study I've been able to dream up so far. Review collected by and hosted on G2.com.

Occassionally, I run into unique needs for a very specific or segmented recruit where hand-picking participants is more manual, but even this is made much easier with the foundation Rally provides. And if concerns arise, their support team is incredibly responsive - truly living the value of user-centered product design. Review collected by and hosted on G2.com.

Rally offers a centralized platform to manage all aspects of UX research, allowing researchers to focus more on insights and less on logistics. It takes the hassle of out launching new studies, targeting the proper segments, scheduling sessions with many different stakeholders, and compensating participants after each study. It even has integrations with other tools in our research stack, which makes the whole process much more efficient. Review collected by and hosted on G2.com.

Nothing comes to mind, they're crushing it! Review collected by and hosted on G2.com.

My UR team was exploring a tool to help us build our internal research panel and we are so happy we went with Rally. In fact, I’ve thoroughly enjoyed working with Rally dating as far back as our original demo. Not only do we feel supported any time we reach out with any questions to Rally’s customer support, but it’s clear that this is a company that listens to it’s customers and follows through on what they promise. Rally has single-handedly taken our confusing and complicated recruitment approach and helped my team build out a well-designed, engaging, and time-saving process for all our research recruitment and scheduling needs. Rally has also helped us stay more aligned internally because of how easy it is to cross-collaborate on the platform. We can seamlessly track progress on all the projects we run simultaneously and this visibility and collaboration is critical for us to stay efficient and impactful. Review collected by and hosted on G2.com.

Nothing comes to mind. From my experience, anytime we've had feedback about improvements or additional features, these ideas are generally addressed very thoughtfully and quickly. Review collected by and hosted on G2.com.

Rally UXR streamlines the recruiting process from initial study creation to tracking and monitoring ongoing studies and sending out incentives. Review collected by and hosted on G2.com.

It's a newer tool so it may not 100% of the functionality you're looking for, but the team ships quickly and I'm able to accomplish almost everything I need for participant recruiting using Rally. Review collected by and hosted on G2.com.

Rally UXR has become an indispensable asset in our research toolkit, offering a suite of features that have literally replaced all those tedious manual tasks associated with research recruitment and participant panel management.

Rally has also helped us making user research more accessible to colleagues outside the UX research team, boosting engagement and fostering a culture of continuous learning and collaboration across teams.

An essential feature for our organisation is also the ability to provide a participant experience in multiple languages, which is crucial for our global research efforts.

Finally, Rally UXR integrates flawlessly with other research tools such as Qualtrics and Maze, enhancing our workflows and overall efficiency. Review collected by and hosted on G2.com.

We've sometimes encountered minor bugs within the platform. However, the Rally team is always super responsive and helpful, ensuring any issues are swiftly resolved with almost no disruption. Review collected by and hosted on G2.com.

Having a tool that includes the panel, the option to send invites, to track interviews and survey answers, including the scheduling part and the NDAs check... Basically it has all we needed in only 1tool, where before we were using a tool for each part of the process, now we have all in Rally. Easy to use and filter, so multiple projects can stay there, managed by different stakeholders without inconveniences.

Apart, what we really appreciate is the capability to include 3different user panels (as we have different user types) and Rally provides this option.

Last but not least, Rally's team has been there always. We have been working together to build the tool we needed, and Rally accomodated and always understood how to improve or add new features to satisfy even better our needs. Review collected by and hosted on G2.com.

Probably we had a slow start as we were one of the first clients, and first months we were encountering some minor bugs, but after when all was rolling the tool has been providing all we need. Review collected by and hosted on G2.com.

I was working only on spreadsheets and dreaming of something like Rally. Most of the solutions in the market are just trying to sell their only user database, and since Rally doesn't have one, it's only focused on improving the process of managing your pool of users. Review collected by and hosted on G2.com.

I miss some compensation management features if you don't use Tremendous. I am not talking about integrating with my solution, but allow me to manually insert the compensation on the screens you already have instead of blocking it for Tremendous usage. Review collected by and hosted on G2.com.

Rally was the first tool I added to our UXR tool stack at Teachable when they were still in beta (we needed the product *that* badly, and they'd already solved our core problems). Rally has been absolutely essential for us, especially as a heavily democratized organization where a team-of-one researcher supports over 30 PWDR. While many other research products on the market still don't offer pricing/plans appropriate for democratized orgs, Rally gets it.

And the best part? Their product support (and prod development process) is lightening-fast. I love that our team can now use Rally not only for interview-based studies, but also for large-scale survey recruitment (a feature request of mine that got implemented within months). When we stopped relying on our external comms teams to send survey invites, our time-to-data was reduced by over 50% and our response rates increased dramatically! Review collected by and hosted on G2.com.

Occasionally we'll run into a minor glitch or limitation, but the team is *so* responsive when we flag them, there's really nothing to complain about. Review collected by and hosted on G2.com.

My team started using Rally during their beta period and I'm so happy we did. With so many tools on the market, it's easy to get carried away testing out tools that essentially do the same thing. This is absolutely not the case with Rally.

Rally has reduced the burden on my small research team and opened up the ability to scale research easily within the larger organization. It's a CRM but it's much more than that. Rally has given us the space to spend more time conducting research rather than the time consuming administration of project set up and recruitment. It's easy, scalable, intuitive, and it's built specifically for research and discovery.

The thing I like most about Rally is how much they incorporate feedback into their product and work with my team (and others) as collaborators rather than simply a company to sell their product to. They care about UX Research and it really shows in their product and interactions with us. Review collected by and hosted on G2.com.

There is very little to complain about with Rally. It's now a staple in our toolstack and I'm excited to see what they build next. Review collected by and hosted on G2.com.