Recommendations to others considering Rally Software:
I recommend CA Agile to others primarily based on its ease of use. Most importantly, it is fairly easy to spin up a new project and have all the major building block already in place. Customizations can come later, as the product does not require any of them to work.
There is a downside to the readiness. Creating new Kanban or Schedule states, and attempting to map them correctly, can require action in multiple different pages to make happen. Review collected by and hosted on G2.com.
What problems is Rally Software solving and how is that benefiting you?
Keeping teams organized. Having ongoing documentation available for our clients. Centralized information repository. Test plan organization and Test Run execution. Organizational continuity among different teams, while still allowing for user case specific customization. Review collected by and hosted on G2.com.