--- title: Rakuten SixthSense Observability Reviews meta\_title: 'Rakuten SixthSense Observability Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Rakuten SixthSense Observability works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Rakuten SixthSense Observability Reviews & Product Details In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences. Key Capabilities: • Comprehensive Monitoring and Alerting: Rakuten SixthSense Observability offers end-to-end monitoring of your applications, infrastructure, and network performance. With real-time alerting and customizable dashboards, you can quickly detect issues and gain actionable insights into the health and performance of your systems. • Distributed Tracing and Correlation: Gain full visibility into your application's performance with distributed tracing, which tracks transactions and requests across multiple services and components. This feature helps you identify bottlenecks, latency issues, and errors, making it easier to optimize your application and enhance customer experiences. • Anomaly Detection and Machine Learning: Leverage Rakuten SixthSense's advanced machine learning capabilities to automatically identify unusual patterns and deviations in application performance and resource utilization. This proactive approach enables you to detect and resolve issues before they impact your business and customers. • Advanced Analytics and Visualization: Rakuten SixthSense's rich data visualization and analytics tools allow you to dive deep into your application performance data. Generate custom reports, analyze trends, and uncover hidden patterns that can drive continuous improvement and optimization. • Log Management and Integration: Effortlessly collect, analyze, and store logs from various sources with Rakuten SixthSense's integrated log management feature. This seamless integration enables you to correlate log data with performance metrics and traces, providing a comprehensive understanding of your application's behaviour. • Scalability and Flexibility: Rakuten SixthSense Observability is built to scale with your growing business needs, supporting a wide range of applications, services, and infrastructure. Its flexible architecture allows you to customize the tool to your specific requirements and integrate it with other monitoring and observability solutions. Current Feature set: • Application Performance Monitoring: Full stack visibility across Java, PHP, Node.js, Python, Go and a lot more! Key Features include, Distributed Tracing, Profiling, Database Monitoring • Infrastructure Monitoring: Get a birds-eye view of your infrastructure health and gain granular insights with easy deployment Key Features include Kubernetes, VMs, Web Servers, Cloud Integrations • Digital Experience Monitoring: Improve the end-user experience of your applications mapped with contextual information of application performance metrics • Browser Monitoring: Metrics to optimize end users’ experience and help in improving application performance. • Mobile Monitoring: Monitor crashes, performance & usage metrics for your mobile applications • Synthetic Monitoring: Stimulate end-user transactions using low code, no code test scripts • VM Monitoring: VM monitoring capability lets you view your infrastructure performance and health of servers, virtual machines, containers, databases etc. at a glance. • SixthSense Cognitive Engine: Modern observability and the proactive approach using artificial intelligence. The application uses different AI/ML algorithms that can predict performance metrics with an accuracy of up to 98% and a confidence level of 90%. * * * Seller [Rakuten SixthSense](https://www.g2.com/sellers/rakuten-sixthsense-f1af4c23-8be7-4bf4-a775-a4d50eebce5d) Discussions [Rakuten SixthSense Observability Community](https://www.g2.com/products/rakuten-sixthsense-observability/discuss) Languages Supported English Solution Type All-in-One Overview by Radhika Gupta Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/rakuten-sixthsense-observability/pricing) ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![New Relic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "New Relic") New Relic 4.4/5(586) ](https://www.g2.com/products/new-relic/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/rakuten-sixthsense-observability/competitors/alternatives) ## User Insights Average based on 53 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Bal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bal S.") BS Bal S. Enterprise (\> 1000 emp.) 8/1/2023 "Exploring the Power of Observability Tool" 4/5 What do you like best about Rakuten SixthSense Observability? Data-Driven Insights and Easy Integration Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? system generated recommendations are not there, need more automation in this area Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? It is solving our application and DB-level performance issues and hence increasing customer experience and downtimes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Enterprise (\> 1000 emp.) 8/17/2023 "Good single-stop observability tool." 5/5 What do you like best about Rakuten SixthSense Observability? Their customer support team is really amazing. The customer success manager is very friendly & easily reachable unlike others. The tool is very light in weight. the level of tracing they do for all logs, traces, metrics is very good, helps in quick troubleshooting. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Downtime of the app, proper prior notice should be given. I see improvement now, but still. This needs to be taken care of, on priority. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? I have been seeing consistent reduction in my apps MTTD & MTTR along with improved application's performance. Team's productivity has also increased. I like their Infra monitoring the best. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 8/8/2023 "Customer Support Team is amazing!" 4.5/5 What do you like best about Rakuten SixthSense Observability? The customer support team! The team is always accessible in case of any help required or query handling. They get your problems resolved within no time. Also during agents installation, with their help its so smooth & quick. Kudos to you guys! Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Database query page needs improvement. Rest all is fine for now. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? My team is getting to know previously unknown & undetected errors in advance now, which is helping us in resolving those errors in time before they cause us revenue loss. Great application tool! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/9/2023 "Feedback for using Rakuten SixthSense." 5/5 What do you like best about Rakuten SixthSense Observability? I can see my entire application's performance health, all-in-one place. Saves a lot of time & is super efficient to use. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? There is not much that I dislike about this application performance monitoring tool. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Using Rakuten SixthSense is helping my organization in multiple ways. Their user-friendly dashboard experience is too good. Massive reduction is MTTD & MTTR for our app. Very helpful for the engineering teams as well. The productivity & efficiency of the team members have increased after we have deployed Rakuten SixthSense. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/12/2023 "Powerful APM Tool." 4.5/5 What do you like best about Rakuten SixthSense Observability? The logs are displayed in a clear understandable way, which makes it easy to quickly find and search for specific strings you need. The dashboard is very comprehensive & one can easily comprehend information required to troubleshoot quickly. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Need agent-less installations for more tech stacks. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? After using Rakuten SixthSense, the productivity of my product & engineering teams have increased tremendously. Leading to the betterment of our apps & in turn generating more revenue. I am happy with the APM tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ram D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ram D.") RD Ram D. Mid-Market (51-1000 emp.) 8/4/2023 "Feedback on Rakuten APM tool" 3.5/5 What do you like best about Rakuten SixthSense Observability? Vast range of tools/ products, efficienct technical team with domain experts to address the business problems Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Readiness for the specific solution to handle Indian MFI Industry needs Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Product Flexibility, Ease of use, Rich user experience and Friendly User Interface Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 8/1/2023 "Good, can improve the DB query filters pages. Dashboard little more interactive" 4/5 What do you like best about Rakuten SixthSense Observability? Helpful to get the queries detail and verfiy the applications error or performances. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Improve the DB query filters pages. can improve the Dashboard Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Can get the queies taking time and applciation errors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 8/9/2023 "Powerful application monitoring tool." 5/5 What do you like best about Rakuten SixthSense Observability? Super-quick loading of the tool, easily understandable UI. Also, I love the support team & their dedication towards their work. Really passionate people. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Needs improvement on the outages. Although not much is there but still. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? For my team, it effectively helps us to see how the application is performing, especially Kubernetes applications, in a very useful manner. Their Infra monitoring is also good. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 8/9/2023 "Good Comprehensive Dashboard!" 5/5 What do you like best about Rakuten SixthSense Observability? Very light weight application monitoring tool, user friendlly, pricing is affordable. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? To reduce the dependencies involved in deployment of agents, they should come up with more agent-less installations for more tech stacks. A lot of time is wasted of both party teams. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? My application's user experience has improved extensively. My team is quite happy with the product as well as myself. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 8/17/2023 "Excellent App Monitoring Tool" 5/5 What do you like best about Rakuten SixthSense Observability? Database monitoring is what I have used extensively & I am really happy with the tool & the customer support service as well. They are super quick & efficient in the work. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Allerting Management needs to really improved for future requirements. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Real-time detection of errors & their resolution. Enhanced app performance over time. Really amazing tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Options Pricing provided by Rakuten SixthSense.... ### VM-Based Full Stack Observability Free Trial 1 Host [ View More Pricing Information ](https://www.g2.com/products/rakuten-sixthsense-observability/pricing) Rakuten SixthSense Observability Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-rakuten-sixthsense-observability) ##### ##### Rakuten SixthSense Observability Features Performance Real User Monitoring (RUM) Performance Metrics Functionality Database Monitoring Dynamic Transaction Mapping Load Balancing Monitoring Performance Baselines Performance Analysis Transaction Monitoring Visibility Reporting [ View More Features ](https://www.g2.com/products/rakuten-sixthsense-observability/features) ##### Categories on G2 [Incident Management](https://www.g2.com/categories/incident-management)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software) [Incident Management](https://www.g2.com/categories/incident-management)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software)[IT Alerting](https://www.g2.com/categories/it-alerting)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Log Monitoring](https://www.g2.com/categories/log-monitoring)[Container Monitoring](https://www.g2.com/categories/container-monitoring-tools)[Enterprise Monitoring](https://www.g2.com/categories/enterprise-monitoring)[Database Monitoring](https://www.g2.com/categories/database-monitoring)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)[Server Monitoring](https://www.g2.com/categories/server-monitoring)[API Security](https://www.g2.com/categories/api-security)[Hardware Monitoring](https://www.g2.com/categories/hardware-monitoring) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What low code mobile app builder solutions reduce costly manual process overhead for mid-market operations teams?](https://www.g2.com/discussions/what-low-code-mobile-app-builder-solutions-reduce-costly-manual-process-overhead-for-mid-market-operations-teams)[Best EDI software](https://www.g2.com/discussions/best-edi-software-in-2025-expert-advice-needed)[Best HR solution for streamlining hiring process](https://www.g2.com/discussions/best-hr-solution-for-streamlining-the-hiring-process) [What are the best field sales software and recruitment tools for high-volume hiring across multiple locations?](https://www.g2.com/discussions/what-are-the-best-field-sales-software-and-recruitment-tools-for-high-volume-hiring-across-multiple-locations)[Top tools for tracking email opens and link clicks](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-email-opens-and-link-clicks)[Pros and Cons Details](https://www.g2.com/products/rakuten-sixthsense-observability/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)