--- title: Rakuten SixthSense Observability Reviews meta\_title: 'Rakuten SixthSense Observability Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Rakuten SixthSense Observability works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Rakuten SixthSense Observability Reviews & Product Details In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences. Key Capabilities: • Comprehensive Monitoring and Alerting: Rakuten SixthSense Observability offers end-to-end monitoring of your applications, infrastructure, and network performance. With real-time alerting and customizable dashboards, you can quickly detect issues and gain actionable insights into the health and performance of your systems. • Distributed Tracing and Correlation: Gain full visibility into your application's performance with distributed tracing, which tracks transactions and requests across multiple services and components. This feature helps you identify bottlenecks, latency issues, and errors, making it easier to optimize your application and enhance customer experiences. • Anomaly Detection and Machine Learning: Leverage Rakuten SixthSense's advanced machine learning capabilities to automatically identify unusual patterns and deviations in application performance and resource utilization. This proactive approach enables you to detect and resolve issues before they impact your business and customers. • Advanced Analytics and Visualization: Rakuten SixthSense's rich data visualization and analytics tools allow you to dive deep into your application performance data. Generate custom reports, analyze trends, and uncover hidden patterns that can drive continuous improvement and optimization. • Log Management and Integration: Effortlessly collect, analyze, and store logs from various sources with Rakuten SixthSense's integrated log management feature. This seamless integration enables you to correlate log data with performance metrics and traces, providing a comprehensive understanding of your application's behaviour. • Scalability and Flexibility: Rakuten SixthSense Observability is built to scale with your growing business needs, supporting a wide range of applications, services, and infrastructure. Its flexible architecture allows you to customize the tool to your specific requirements and integrate it with other monitoring and observability solutions. Current Feature set: • Application Performance Monitoring: Full stack visibility across Java, PHP, Node.js, Python, Go and a lot more! Key Features include, Distributed Tracing, Profiling, Database Monitoring • Infrastructure Monitoring: Get a birds-eye view of your infrastructure health and gain granular insights with easy deployment Key Features include Kubernetes, VMs, Web Servers, Cloud Integrations • Digital Experience Monitoring: Improve the end-user experience of your applications mapped with contextual information of application performance metrics • Browser Monitoring: Metrics to optimize end users’ experience and help in improving application performance. • Mobile Monitoring: Monitor crashes, performance & usage metrics for your mobile applications • Synthetic Monitoring: Stimulate end-user transactions using low code, no code test scripts • VM Monitoring: VM monitoring capability lets you view your infrastructure performance and health of servers, virtual machines, containers, databases etc. at a glance. • SixthSense Cognitive Engine: Modern observability and the proactive approach using artificial intelligence. The application uses different AI/ML algorithms that can predict performance metrics with an accuracy of up to 98% and a confidence level of 90%. * * * Seller [Rakuten SixthSense](https://www.g2.com/sellers/rakuten-sixthsense-f1af4c23-8be7-4bf4-a775-a4d50eebce5d) Discussions [Rakuten SixthSense Observability Community](https://www.g2.com/products/rakuten-sixthsense-observability/discuss) Languages Supported English Solution Type All-in-One Overview by Radhika Gupta Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/rakuten-sixthsense-observability/pricing) ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![New Relic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "New Relic") New Relic 4.4/5(586) ](https://www.g2.com/products/new-relic/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ View All Alternatives ](https://www.g2.com/products/rakuten-sixthsense-observability/competitors/alternatives) ## User Insights Average based on 53 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/9/2024 "Best App Performance monitoring Solution in the market!" 5/5 What do you like best about Rakuten SixthSense Observability? The features which i like the best in Rakuten SixthSense Observability are: -Their indepth advanced metrics -Comprehensive dashboard -Incident management -IT Alerting and their support ofcourse! Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? I do not like the documentation of this tool. Needs to re-looked at as it misses some of the new add-ons in the tool i feel. Rest i have no issues Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? The Rakuten SixthSense Observability platform allows the companies to monitor their application softwares & their infrastructures in real-time., pin-pointing the persistent issues quickly which can be resolved by the teams at the backend proactively & on priority. This has been very helpful for our company in identifying slow responses, any bottlenecks & in turn enhancing the user experience & reducing the MTTR. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MW mohd w. System Admin Information Technology and Services Small-Business (50 or fewer emp.) 4/19/2024 "All product are best........." 5/5 What do you like best about Rakuten SixthSense Observability? Ease of Use and Ease of Implementation...... Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? nothing for dislike............................... Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? We can monitor resources if the applications....................... Review collected by and hosted on G2.com. Show More 8/28/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/20/2024 "Very Powerful tool for Monitoring Applications" 4.5/5 What do you like best about Rakuten SixthSense Observability? An all-in-one software tool for monitoring your applications & enhancing user experiences. It is a very light-weight application & user-friendly. The level of troubleshooting done by the tool for all the logs, metrics & traces is very efficient & quick. The customer success team is easily reachable for any issues anytime. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? The downtime on the app comes now & then without any prior notice. The team needs to work on this on priority. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Seen consistent improvement in the reduction of my apps MTTD & MTTR, this in turn has increased the application performance & also helped in the team's productivity. I love their infra monitoring the best & the alerts feature is also really very good & helpful in the overall performance. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/25/2024 "Feedback for usage of Rakuten SixthSense Observability Tool" 4.5/5 What do you like best about Rakuten SixthSense Observability? Rakuten SixthSense helps us in examining & monitoring of our applications underlying infrastructures, the servers, logs, containers & the cloud services.  Providing us with the real-time performance of our applications & helps us in troubleshooting quickly Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? The documentation part of the tool sometimes fails to guide with the current setup. The integration also sometimes proves to be not really helpful. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? We are very happy with the proactive monitoring of the platform & the alerting feature. The rapid detection & resolution has reduced our MTTD & MTTR, also reducing the impact of incidents & reducing downtimes of our applications. The team is super happy to use it & will continue it future as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/23/2024 "Rakuten SixthSense Observability Feedback" 4.5/5 What do you like best about Rakuten SixthSense Observability? What i like best about this platform is, it is very user-friendly & has comprehensive & customisable dashboard. Helps me to get the accurate health of my applications, identifying issues proactively & resolving them, reducing my MTTR. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? I don't have any problems as such with the platform. The ones we had in the past, our customer success manager was prompt enough in helping us with those. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Since the implementation of this platform in our organization, our teams productivity has increased 5x times, we have positively reduced our MTTD & MTTR , the user experience has also increased multifold. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/17/2024 "A must have tool for monitoring your applications" 4.5/5 What do you like best about Rakuten SixthSense Observability? The website is super user-friendly, its very easy to navigate to any information you require. They have unified dashboards which are super helpful for our team. The integrations implementation is super quick & easy. Super easy for tracking multiple logs, metrics & traces. Great customer support. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Need some more of system generated recommendations in the tool itself. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Rakuten SixthSense Observability is helping us really well in monitoring our applications & resolving our DB level performance issues. This in turn is helping our company in enhancing the customer experiences & reducing the system downtimes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Harish .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harish .") H Harish . IT Consultant Small-Business (50 or fewer emp.) 4/19/2024 "Best in the industry so far" 5/5 What do you like best about Rakuten SixthSense Observability? It gives the detailed spans and more useful information than any other monitoring tools. Most of the organisations are using and is expected to be broadly covering industries. Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Some of the minor changes can be updated, but that doesn't effect my work. Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Application performances and server resource utilizations, DB Monitoring alongwith query responses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AJ Amit J. Mid-Market (51-1000 emp.) 4/24/2024 "Efficiently tracks and optimizes application performance, enhancing business operations seamlessly" 5/5 What do you like best about Rakuten SixthSense Observability? -Real-time Monitoring -Comprehensive Metrics -Alerting and Notification -Deep Dive Diagnostics -Scalability and Compatibility -Customer centricity -Flexibility in terms of support Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Need to cover CDN performance monitoring as a part of the product Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Performance Bottlenecks Identification Proactive Issue Detection Root Cause Analysis Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller NK Nitesh K. Small-Business (50 or fewer emp.) 4/19/2024 "APM resolved many issues for us" 5/5 What do you like best about Rakuten SixthSense Observability? Dashboard GUI and easy to use Traces and Errors helped a lot Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Sometimes it get slower, though it helps a lot Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Servers DB and applications are being monitored in single tool. Earlier we used to have multiple tools for different purposes Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller MB Mahamad B. Mid-Market (51-1000 emp.) 8/8/2023 "Friend" 5/5 What do you like best about Rakuten SixthSense Observability? All-in-one software intelligence, application performance Monitoring, and DB Monitoring Review collected by and hosted on G2.com. What do you dislike about Rakuten SixthSense Observability? Nothing . Product is good for APM,All-in-one software intelligenc Review collected by and hosted on G2.com. What problems is Rakuten SixthSense Observability solving and how is that benefiting you? Application sslowness performance and Database issues which we are unable sole, Sixthsense helped to solve the problem Review collected by and hosted on G2.com. Show More 2/1/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Pricing Options Pricing provided by Rakuten SixthSense.... ### VM-Based Full Stack Observability Free Trial 1 Host [ View More Pricing Information ](https://www.g2.com/products/rakuten-sixthsense-observability/pricing) Rakuten SixthSense Observability Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image") Datadog 4.4/5(726) [ Compare Now ](https://www.g2.com/compare/datadog-vs-rakuten-sixthsense-observability) ##### ##### Rakuten SixthSense Observability Features Performance Real User Monitoring (RUM) Performance Metrics Functionality Database Monitoring Dynamic Transaction Mapping Load Balancing Monitoring Performance Baselines Performance Analysis Transaction Monitoring Visibility Reporting [ View More Features ](https://www.g2.com/products/rakuten-sixthsense-observability/features) ##### Categories on G2 [Incident Management](https://www.g2.com/categories/incident-management)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software) [Incident Management](https://www.g2.com/categories/incident-management)[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[Observability Software](https://www.g2.com/categories/observability-software)[IT Alerting](https://www.g2.com/categories/it-alerting)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Log Monitoring](https://www.g2.com/categories/log-monitoring)[Container Monitoring](https://www.g2.com/categories/container-monitoring-tools)[Enterprise Monitoring](https://www.g2.com/categories/enterprise-monitoring)[Database Monitoring](https://www.g2.com/categories/database-monitoring)[Digital Experience Monitoring (DEM)](https://www.g2.com/categories/digital-experience-monitoring-dem)[Server Monitoring](https://www.g2.com/categories/server-monitoring)[API Security](https://www.g2.com/categories/api-security)[Hardware Monitoring](https://www.g2.com/categories/hardware-monitoring) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What low code mobile app builder solutions reduce costly manual process overhead for mid-market operations teams?](https://www.g2.com/discussions/what-low-code-mobile-app-builder-solutions-reduce-costly-manual-process-overhead-for-mid-market-operations-teams)[Best EDI software](https://www.g2.com/discussions/best-edi-software-in-2025-expert-advice-needed)[Best HR solution for streamlining hiring process](https://www.g2.com/discussions/best-hr-solution-for-streamlining-the-hiring-process) [What are the best field sales software and recruitment tools for high-volume hiring across multiple locations?](https://www.g2.com/discussions/what-are-the-best-field-sales-software-and-recruitment-tools-for-high-volume-hiring-across-multiple-locations)[Top tools for tracking email opens and link clicks](https://www.g2.com/discussions/what-are-the-top-tools-for-tracking-email-opens-and-link-clicks)[Pros and Cons Details](https://www.g2.com/products/rakuten-sixthsense-observability/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)