JM
Jessica M.
Fundraising Manager
Small-Business (50 or fewer emp.)
"Great product and great service!"
5/5
What do you like best about Raisely?

Raisely is very adaptable depending on the campaign or needs. It is easy to design for people without web design experience, and their customer service is fantatsic. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

I don't dislike anything but being a new product, it is evolving so it might not have every feature you require. But they listen to your needs and add the features. Review collected by and hosted on G2.com.

Josh L.
JL
Josh L.
Senior Development Coordinator
Small-Business (50 or fewer emp.)
"Fantastic platform that has transformed how we fundraise"
5/5
What do you like best about Raisely?

It was very easy to learn and set up our Raisely account, with integrations and custom fields. I love how it covers many use cases - we use it for fundraising campaigns, as a platform for our supporters to do "donate your birthday" style fundraisers, and as an embedded donation form on our non-profit's website. We've even managed to use the extensive customisation to transform the platform to run our child sponsorship program. The support we have received is fantastic, and the team are incredibly well connected with their users. The free webinars with Q&A sessions etc are very useful and much appreciated. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

There's nothing I dislike about Raisely. It's an incredibly well-featured and well-supported platform. The only thing that I wish was included was the ability to have a virtual gift shop ("buy a goat for a family" etc) but given how responsive the team are to feature requests I wouldn't be surprised if this turns up in the future. Review collected by and hosted on G2.com.

Response from Chas Offutt of Raisely

Josh, thank you 😍 We're so appreciative of our partnership with you and the organization

Eleanor  H.
EH
Eleanor H.
Purpose and Impact Co-Ordinator
Small-Business (50 or fewer emp.)
"Raisely is just wonderful!"
5/5
What do you like best about Raisely?

The site builder is so easy to use - even with no experience I was able to quickly learn how to design the front end and control the back end! The team and support is also top notch! Review collected by and hosted on G2.com.

What do you dislike about Raisely?

The payment system for us is a bit complicated and Raisely (I don't think) can meet those needs. Review collected by and hosted on G2.com.

CG
Chris G.
Marketing Coordinator
"Brilliant (and FREE!) digital fundraising platform."
5/5
What do you like best about Raisely?

Great training and customer support. The templates are brilliant guides to create best-practice fundraising appeals and campaigns. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

Initially, the platform can feel clunky, but the training and support helps significantly in understanding how to build and manipulate the design. Review collected by and hosted on G2.com.

Becky S.
BS
Becky S.
Digital Fundraising Developer
Mid-Market (51-1000 emp.)
"Simply the best for price, functionality, user experience and customer service"
5/5
What do you like best about Raisely?

The customer service is first-rate. The software is highly customisable for all different scenarios and the user experience for peer-to-peer fundraisers and donation appeals are seamless. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

It is a bit of a learning curve getting to know the system and some functionality can be a little clunky as you are getting used to it. However, once you know how, (the customer service team are highly responsive to questions) and with a little tweaking of CSS and the API's for building custom components, the possibilities are endless using this software. Review collected by and hosted on G2.com.

Response from Chas Offutt of Raisely

Becky, thank you for the comments and for all you do 🤜

AF
Anahera F.
Digital Fundraising & Events Manager
Mid-Market (51-1000 emp.)
"Raisely makes digital fundraising easy"
5/5
What do you like best about Raisely?

The platform is intuitive to use and everything is incredibly customisable - it's too easy to create campaigns that are beautiful and impactful. Their customer service is excellent too with great response times and friendly staff. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

Sometimes having so many options is overwhelming when you're getting started. I'd highly recommend checking out all the templates and watching their new video content. Review collected by and hosted on G2.com.

Response from Chas Offutt of Raisely

Anahera, thank you for the review and we also 💜 our customer support team! And the video content is 🙌 (link below)

See how Raisely improved
EM
Em M.
Fundraising & Events Officer
"Exceptional!"
5/5
What do you like best about Raisely?

Raisely is very easy to set up, navigate and personalise. The templates make everything so simple. It is one of the best systems I've ever used, and the fact it's free is incredible. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

I found it tricky to navigate export/import from Raisely into our CRM as there was no integration but this issue is now solved.! Yay. Review collected by and hosted on G2.com.

JB
Justin B.
Senior Development Officer
Mid-Market (51-1000 emp.)
"Easy to use and accessible for non-profits of any size"
5/5
What do you like best about Raisely?

Raisely is a really easy-to-use product out-of-the-box with very engaging templates to start from, with all of the fundraising best practices already built-in. For a non-profit on a tight budget with limited resources, you can easily customize these templates to fit your brand without needing to 'code' a single thing. If you have more resources available, you can create hyper-customized campaigns; this is why I feel this platform is great for non-profits of all sizes.

The support at Raisely is truly top-notch. They have an extensive, easy-to-follow, knowledgebase of articles to support you. If you can't find your answer, their support team has always had an answer to me within 24 hours. The support team is very knowledgeable, and friendly! They also take constructive feedback very well; I've personally seen a few of my recommendations come to fruition.

As a Canadian charity, we have some heavy tax receipting compliance requirements, and Raisely meets them all! You can customize the information being pulled into the receipt, and have donation receipts be attached as PDFs to emails. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

I've been racking my brain trying to think of something to say here, and I truly can't think of a thing! I've had some constructive feedback along the way, but any real challenges we've had with Raisely have been resolved! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Raisely's Lighting-Fast Support Response Times"
5/5
What do you like best about Raisely?

Raisely's response times for any support inquiries are always fast (always within 24 hours, usually within 4-5 hours), even despite the timezone difference between myself and the Raisely team. Furthermore, they go above and beyond to support our work - adjusting CSS for campaigns and donation forms, providing ideas and advice, and are always asking what they can do better to help support our work. As a small organization, this support is invaluable and unlike what we can get elsewhere. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

The key area for improvement is simply continuing to provide more options for fundraising page templates. This will help us with a wider variety of campgaigns. Raisely lacks some flexibility to add custom elements (for example, allowing users to confirm email address and password when creating accounts), which if included would limit manual work needed. Also, Raisely's donation reporting could be facilitated better in the dashboard. Also, the Raisely messages function is clunky and doesn't have the functionality of other email systems. Review collected by and hosted on G2.com.

CH
Cameron H.
Product & Systems Manager
Small-Business (50 or fewer emp.)
"Fundraising for Christian Not for Profit Entities"
4.5/5
What do you like best about Raisely?

The team at Raisely assisted our organisation to migrate our existing fundraising platform to Raisely. This project was quite detailed due to the number of existing campaigns and the need to change our existing payment provider to Stripe. The Raisely team were most helpful in assisting us to navigate the issues and explain the architecture of Raisely campaigns, so we could rebuild the campaigns on their platform. We were then able to test and then go live in a very short timeframe. Review collected by and hosted on G2.com.

What do you dislike about Raisely?

The main area of dislike is the formatting of campaign pages is restrictive and requires CSS knowledge to get everything as you like. Being used to working with Microsoft Word and Publisher, it would be nice to be able to drag and drop and resize without CSS knowledge. Review collected by and hosted on G2.com.