Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Raintree is easy to use, understand, and explain/ teach to others."
5/5
What do you like best about Raintree Systems?

Raintree makes graphing data simple and easy to do in a short amount of time. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

I don't love how often we have to change our passwords Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Thank you so much for the very kind review! We're so glad that graphing data is simple and easy for you. We are always trying to be more efficient with our processes and will work to continue to improve. Please make sure to visit our new user group site at https://usergroups.raintreeinc.com Thank you! - Cameron

SV
Samantha V.
Enterprise (> 1000 emp.)
"Patient Service Representative"
5/5
What do you like best about Raintree Systems?

Ease of Access. I love the vibrant colors. It makes it easier for me to see. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

The amount of clicks required to print. It shouldn't take so many. Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Samantha - Thank you so much for your very kind review. I am glad that the ease of access and vibrant colors work well. We're working on many things to improve the efficiency experience. Stay tuned! Please make sure to visit our new user group site at https://usergroups.raintreeinc.com Thank you! - Cameron

EY
esther y.
Small-Business (50 or fewer emp.)
"Raintree for outpatient"
5/5
What do you like best about Raintree Systems?

Easy flow and straightforward with options/control Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Doesn't fit on my screen, need to navigate around the screen Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Esther - Thank you so much for your review! We really appreciate it and are glad that you find an easy flow and straightforward options and control. We are working on optimizing the navigation. Your feedback is important to us there and we will work hard to ensure that you and all of our amazing Raintree clients are heard. Thank you again. We appreciate you, Esther!

NG
Nicole G.
Small-Business (50 or fewer emp.)
"Best Medical Management Software Out There"
5/5
What do you like best about Raintree Systems?

Raintree is a one-stop shop for all your medical management needs. Anything you could want the system to do, it will do; if it doesn't, they will help create it for you. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

The only downside to Raintree is that non-emergent issues take a while to fix, and sometimes strange things happen, and they don't know why. But they always do their best to resolve the issue as quickly as possible if they can. Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Thank you, Nicole, for your very kind review. We're glad to be a true all-in-one, one-stop shop for therapy and rehab! We're constantly working to improve our processes, which includes promptly fixing issues when they arise. We're here for you anytime and appreciate you being part of our family. Thank you again!

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Great Implementation assistance, Team & Outpatient System. Some Barriers for ABA."
3.5/5
What do you like best about Raintree Systems?

The project management team and implementation process have been great. The assistance along the way makes a stressful transition for the company much easier. Our post go-live support has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

There are some barriers to the ABA implementation in the current system, which we have been told are being worked on. Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Thank you for your candid review! We appreciate your kind words about our project management team and implementation process. In addition, it's great to hear about your experience with go-live support. Our team of Rainees is here to support you before, during, and after you become part of the Raintree family. Regarding your ABA implementation, we are working hard to ensure that our implementation processes across the board go smoothly and with little to no barriers. If there is anything I can do to improve your experience, email me directly at cameron.dejong@raintreeinc.com and I'll connect with a team or a leader who can help you. Thank you for being part of the Raintree family. We appreciate you!

Verified User in Medical Practice
UM
Verified User in Medical Practice
Enterprise (> 1000 emp.)
"It takes some getting used to at first, but is fairly user friendly."
3.5/5
What do you like best about Raintree Systems?

East to naviagte after learning the system. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

There seems to be issues that take a while to resolve on occasion. Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Thank you for your review! We love to hear that everything is easy to navigate for you. That's so important! As important is that we take care of any issues in an efficient and timely manner. Reach out to me directly if there's anything I can do to help move you towards a 10/10 experience. cameron.dejong@raintreeinc.com Please make sure to visit our new user group site at https://usergroups.raintreeinc.com Thank you! - Cameron

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Simple yet efficiant"
4.5/5
What do you like best about Raintree Systems?

You can do everything you need with one program. Check insurance, schedule patients, log in patient demographics, etc. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

It still doesn't accurately check patients past their due appointment Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Thank you for your feedback and for sharing your experience with Raintree. We appreciate hearing what you like best about the program, such as its ability to handle multiple tasks like insurance checks, patient scheduling, and logging demographics. We understand your concern regarding the accuracy of checking patients past their due appointment and are glad to have our support team reach out to see what needs to be done. You can reach out to me directly at cameron.dejong@raintreeinc.com, and I'll take the lead on getting this looked into. On the great side of scheduling, it’s great to hear that Raintree Systems is helping with accurately scheduling patients and notifying clinicians when patients arrive at the clinic. Your feedback is valuable in helping us to continuously improve our services. Thank you for being part of the Raintree family.

Sammi C.
SC
Sammi C.
Mid-Market (51-1000 emp.)
"Its a good system! Just needs a little tutorial on how to get to things."
4/5
What do you like best about Raintree Systems?

The stuff you need is all there and easy access which I like a lot. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

It can be slow. I wish that when copying patient's to schedule them would be a lot quicker. Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Sammi - Thank you so much for your review! We're thrilled to hear that your overall experience has been great. We're working to make things even better for you and all of our Raintree clients. If there is ever anything we can do for you to make your experience 5-stars, please reach out. We are here for you. Thank you for being part of our family!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"RainTree, simple solution, elegant, it just works."
5/5
What do you like best about Raintree Systems?

Like many aspects of RainTree, everything is built into a straightforward, elegant solution, and things just work. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Like all software, it has its good days and its bad days, there are times where software updates meant to enhance the product often times end up breaking something that already worked. Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Thank you so much for your very kind review. We really love your comment that "things just work." That's how it should be with any system, and we're proud that ours does just that. We're always looking to improve our update processes and minimize any breaks. We're happy that the good days outweigh the bad. Reach out to us anytime we can help. We appreciate you!

DM
diane m.
Mid-Market (51-1000 emp.)
"Review"
4/5
What do you like best about Raintree Systems?

The system is easy to use and the team members at raintree are helpful and easy to get in touch with The revenue cycle is easy to use Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Sometimes the levels of programming are a bit extensive for a non programmer to understand Review collected by and hosted on G2.com.

Response from Cameron DeJong of Raintree Systems

Diane - Thank you so much for leaving a review about your Raintree experience. We are so glad that you find the system easy to use and that our Rainees (aka our Raintree teammates) are helpful and easy to get in touch with. We're continuing to work on numerous areas to make our system even better for everyone to use. Keep in touch and let us know of anything we can do to help. We're here for you!