How there is a followup que to keep track of all the denials Review collected by and hosted on G2.com.
How you only have access to certain things if your code is in your user table Review collected by and hosted on G2.com.
From implementation to support the Raintree teams are diligent and professional. I like their team commitment to researching ways to utilize the EMR Plugins and configurations to meet needs. Our CSM is extremely helpful and gathers the resources needed to help us understand and implement features. Review collected by and hosted on G2.com.
The custom services and subscription package process is cumbersome and takes a lot of time to manage. There's got to be a better way! We have been waiting a long time for the standard yellowfin dashboards. We are at a standstill while we wait for this integration. Review collected by and hosted on G2.com.
Thanks for taking the time to leave a review, Carol, and we certainly appreciate your feedback about the custom services and subscription package process. Thrilled to hear that Raintree is helping your practice improve clinical operations and revenue. It's also great that you've had such positive and collaborative experiences with the Raintree team and your CSM. Love it!
It is an EMR built for therapists with great flexibility to make templates. Review collected by and hosted on G2.com.
They charge for every 'additional' feature. Review collected by and hosted on G2.com.
I can customize the template to specify important items for my business. Review collected by and hosted on G2.com.
Hard to fix problems when they occur. Takes a long time. Review collected by and hosted on G2.com.
Raintree is straightforward and easy to use. Review collected by and hosted on G2.com.
Sometimes the system can be slow. Overall, not many complaints Review collected by and hosted on G2.com.
I love using Raintree as our EMR. The blast text feature makes it easy to contact caregivers Review collected by and hosted on G2.com.
There is a learning curve but the customer support is great Review collected by and hosted on G2.com.
Efficient documentation. Good reporting through the BI platform Review collected by and hosted on G2.com.
Extra costs for every little thing, not the best training. Review collected by and hosted on G2.com.
I have owned Raintree for over 10 years. I chose Raintree due to the flexibility of the system as I have multiple systems/sources that I use for report writing. Raintree facilitated custom templates for us to use which made the assessment process easier for our practice. Review collected by and hosted on G2.com.
Sometimes I do not get an answer on a case for over a week. I have to contact support to get updates, and they have to escalate the problem to engineers. Review collected by and hosted on G2.com.
Once you learn to use the templates, evaluations speed up a lot. There are a lot of redundant drop downs and clicks, i find myself free typing in the comments box more often Review collected by and hosted on G2.com.
Too many drop downs and clicks, it becomes overwhelming Review collected by and hosted on G2.com.
Rain Tree is helpful with putting in Insurance. It is very easy to learn. Scheduling is very easy. I also like at the bottom of the page it shows all the patients information, that way you dont have to get into the chart to see everything. I like the way we can have different colors for different Insurances. This is very helpfull to me. Review collected by and hosted on G2.com.
I dont like that it will not tell me if a patient is already in the system. It needs to tells us if there is a patient in the system with the same birthday and let us decide if it is the same person. I also would like it to show me only my patients went i am looking for a patient to schedule, Instead of looking thru all of the patient in the corporation. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Raintree. It’s great to hear that you find the system helpful with insurance and that it is easy to learn. I understand your concerns about not being notified if a patient is already in the system and being unable to view only your patients when scheduling. These are valid points that could enhance the user experience. On the positive side, it’s great to know that Raintree Systems has solved your problem of checking patients’ insurance visit limits and that having patient information like phone number and date of birth on the same page as the schedule is beneficial for you. Your feedback is valuable in helping us improve our product. Let's see what we can do to make your experience 5-stars in the future. Reach out to us anytime. We're here for you! Thank you for being part of the Raintree family.