Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Excellent customer service"
5/5
What do you like best about Raintree Systems?

Whenever I have a question or encounter an issue, I can easily reach someone at Raintree and always receive the assistance I need. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

I would like to have an app that I can use to access the classic Raintree rather than have to access the RT web Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"2nd Year of TherapyCon"
4/5
What do you like best about Raintree Systems?

That it’s always improving and not stagnant. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Some of the functionality that we learn about seems very clearly helpful for adult/pt but not as user friendly for pediatrics and the nuances that come with the disciplines. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great innovations"
5/5
What do you like best about Raintree Systems?

Raintree stays ahead of the tech innovations coming out especially with AI to help improve efficiency Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Some of the systems remain somewhat clunky, often requiring users to navigate through several menus just to retrieve information. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Raintree in a pediatric clinic"
4/5
What do you like best about Raintree Systems?

Has a lot of options and integrated features to keep us in just one software. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

You said it. It's clunky, hard to train staff on because the ui is not intuitive. It needs a face-lift to a modern ui experience. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"System on the cutting edge"
5/5
What do you like best about Raintree Systems?

Raintree is an EMR that is customizable, template driven that works well with documentation assists of the future! Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Sometimes limited to tabular check lists, but at the same time this can make the notes look cleaner to read and navigate. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Great Experience @TherapyCon25"
5/5
What do you like best about Raintree Systems?

I like how they’re evolving the Billing collection side and helping us work smarter and not harder Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

At this point, I don't see many downsides, especially considering the new features they are implementing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Customizable"
4.5/5
What do you like best about Raintree Systems?

Allows for customization of processes/screens to be tailored to each practice. Also automates a lot of processes. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Due to being able to do the same process multiple ways, it can be difficult for new users to learn. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"The experience has changed overtime."
3.5/5
What do you like best about Raintree Systems?

The available innovation features are offered. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

One major drawback is the inability to integrate updates when customizations have been made. Review collected by and hosted on G2.com.

Todd S.
TS
Todd S.
COO
Mid-Market (51-1000 emp.)
"Appreciated the efficiency of the system"
4.5/5
What do you like best about Raintree Systems?

The dashboards of the system are very helpful. The Case Load tab is helpful when tracking patient status with upcoming appointments. Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

The documentation as with many systems can be time consuming. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great system for pediatric therapists"
3.5/5
What do you like best about Raintree Systems?

All in one system for therapists. Quick and easy documentation for day to day sessions Review collected by and hosted on G2.com.

What do you dislike about Raintree Systems?

Delayed communication on updates and longer implementation for pediatric clients with updates Review collected by and hosted on G2.com.