Raintree has been a staple in our company and has made adjustments and created better ways of tracking auths, max benefits, communicating with our patients more efficiently and effectively. We are excited for the future we have with Raintree and what they are can do for us and our clients! Review collected by and hosted on G2.com.

I would like more training on the system. There is so much that we are not using and know about. Review collected by and hosted on G2.com.

I really appreciate that Raintree is an all-in-one solution with integrated scheduling, billing, and EMR, plus automation and Raintree Payments. The support and training, both pre- and post-implementation, have been outstanding, and our client success manager is always accessible and helpful. Rev edition has also helped us improve our collections and streamline our revenue cycle. Review collected by and hosted on G2.com.

Depending on the additional features that we request the turnaround time for training can take a bit. Review collected by and hosted on G2.com.

This is a very detail-oriented system. It understands the challenges we encounter in running therapy practices and is always working to find solutions. Review collected by and hosted on G2.com.

There isn't much to mention, but as with any new system implementation, there are always some issues that come up here and there. Review collected by and hosted on G2.com.

RT is super easy to use and easy to understand. I use this product everyday and am very happy with the updates. I am a Biller and post our charges, i feel that it is easier than other systems that i have used in the past. Review collected by and hosted on G2.com.

There are times that i have to manually take care of a patients Ledger myself because the system did not understand an EFT that was uploaded, but it's easy to find and take care of easily. Review collected by and hosted on G2.com.

Having used several other EMR systems, I remain impressed by the new features they introduce and how swiftly we are able to integrate them into our business. Review collected by and hosted on G2.com.

I find it frustrating that not every section includes a hot key. Hot keys really make things easier for me and help me navigate quickly between different screens. Review collected by and hosted on G2.com.

I’ve learned so many things we aren’t using. Therefore we will be implementing a lot of changes. Review collected by and hosted on G2.com.

Nothing honestly that I know of at the moment Review collected by and hosted on G2.com.

What I love about Raintree is the way that there are multiple ways to complete one thing such as scheduling, opening a daily note, accessing patient records, etc. Raintree help is also very easily accessible and quick to respond to help you figure something out or resolve an issue. We utilize Raintree everyday and I feel that the abbreviation features also help documentation efficiency greatly. Review collected by and hosted on G2.com.

I wish we had more access of editing the plan of care dates (start date) and that task completion would not force daily notes to reevaluations. Review collected by and hosted on G2.com.

It is a comprehensive system, covering all areas that clinics need. There are sections to track all areas of a clinics needs Review collected by and hosted on G2.com.

It seems that many settings are extremely complex and not ultra user friendly Review collected by and hosted on G2.com.

It is less expensive than some systems. It gives everyone in the office something to complain about every day. Review collected by and hosted on G2.com.

User functionality is not intuitive. Changing anything takes dozens of steps. Unless you are a computer programer you won't be able to update templates.

When you call support, usually the person on the phone can't help with anything other than a password reset. Numerous times there is NO ONE in the organization that can help make the changes or setup anything.

Refuse to provide training or help because they don't have anyone that can help.

Account managers never respond. System integrations don't work.

If you have used other EMRs/PMs this one will not be easy to use. Review collected by and hosted on G2.com.

Raintree has made our lives easier in the office. Their billing and report platform is one of the best. We've been using it for over 20 years. Review collected by and hosted on G2.com.

We haven't encountered any problems with Raintree Review collected by and hosted on G2.com.