--- title: Raintree Systems Reviews meta\_title: 'Raintree Systems Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 119 reviews by the users' company size, role or industry to find out how Raintree Systems works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 119 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Raintree Systems Reviews & Product Details Visit Website Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. * * * Product Website Raintree Systems Seller [Raintree Systems](https://www.g2.com/sellers/raintree-systems) Discussions [Raintree Systems Community](https://www.g2.com/products/raintree-systems/discuss) Languages Supported English Solution Type All-in-One Overview by Chris Farrell Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/raintree-systems/pricing) ![Courtni D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtni D.") CD Courtni D. Owner Small-Business (50 or fewer emp.) 7/2/2025 "Strong Features but Room for Improvement" 4/5 What do you like best about Raintree Systems? We’ve been using Raintree Systems as our EMR at Circle Creek Therapy since 2021, and it’s been an invaluable tool for managing our clinic’s operations. One of the standout features is the "Follow Ups" system for billing and troubleshooting. This feature has streamlined our billing process by allowing us to easily track unpaid claims, outstanding balances, and any issues that need attention. It helps ensure nothing gets overlooked, saving us time and reducing the stress of managing billing. The system as a whole offers a robust set of tools that make scheduling, intake, and reporting efficient. The scheduling system is flexible, the intake process is smooth, and the reporting functionality provides great insights into both patient care and clinic performance. We especially appreciate the transparency and insights the reporting provides, making it easier to track productivity and outcomes. On top of all the great features, Raintree’s customer support is fantastic. We’ve had the pleasure of working with Carrie Myers, and her support has been outstanding. She’s always been proactive, knowledgeable, and incredibly responsive, making a huge difference when we need troubleshooting or guidance. Overall, Raintree Systems has been a game-changer for our clinic, offering the right tools and great support to help us deliver top-notch care while staying organized and efficient. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? While Raintree Systems has been a valuable tool for our clinic, there are a few areas that could be improved. One of the biggest drawbacks is the upcharging for new features. Some of these updates feel like basic enhancements that should be included as part of regular updates, rather than being treated as premium features that come at an additional cost. This can be frustrating, especially when the features seem essential for keeping the system up to date with current industry standards. Another issue is the software's user interface. While functional, Raintree's design feels a bit dated—what I jokingly refer to as "Windows 95 chic." The interface isn’t as modern or streamlined as some of the newer software options available today. This can make the system feel less intuitive and harder to navigate, especially for new users who may be accustomed to more visually appealing and user-friendly systems. Additionally, the implementation and onboarding process has been inconsistent. The support we’ve received during the onboarding phase has been minimal, and it hasn't always been clear or comprehensive. This creates a steeper learning curve for new staff, as there is no dedicated "Raintree Academy" or other structured training resources to guide users through the system. Instead, each individual company is left to develop its own training materials for every area and type of user. This approach adds unnecessary complexity to the process and can lead to confusion for new hires. While Raintree certainly has its strengths, these downsides—particularly the extra charges for necessary features, outdated interface, and inconsistent onboarding and support—are things to consider for those looking for a more polished, modern, and user-friendly experience. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? Raintree Systems is solving several key business problems for us. By offering one integrated program for all departments, it streamlines our operations and reduces the need for multiple separate systems. This has helped improve our tracking and billing processes, ensuring that everything from scheduling to insurance claims is handled more efficiently. On the billing side, it has been especially beneficial in helping us track our fee schedules and alerting us when we are underpaid based on our expected rates, preventing revenue loss. The ability to easily find data and run reports has been a huge benefit, allowing us to monitor clinic performance, track outcomes, and make data-driven decisions quickly and accurately. This integration has ultimately saved time, reduced errors, and improved overall productivity for our team. Review collected by and hosted on G2.com. Show More 9/26/2025 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Shawna C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shawna C.") SC Shawna C. Billing Manager Mid-Market (51-1000 emp.) 7/3/2025 "Billing Manager" 3.5/5 What do you like best about Raintree Systems? I like that the medical records print with the billing. I like that everything for each side of our company is in the file. I like the search feature to be able to do smart search for patient information and insurance information. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? I dislike not being able to make correction to files easily. For example, we are unable to change cases without doing an amendment. I don't like that you cannot have options when printing, for example printing a ledger with just charges only and show no payments. You can't do that unless you go into settings and set-up a profile to do so. I wish when we changed insurance carriers it would allow us to delete them instead of tracking them. I also wish we were allowed to enter carriers with the same address multiple times. I also wish the social updated to insurance field when you input the carrier information. As well as a place to pull ADJ#'s for workers comp cases. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? We use the ticket system; I wish that everyone could have an email to get things resolved rather than go through a pint person in our company to reach out to RT. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Natasha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natasha D.") ND Natasha D. Therapy Office Support Specialist Mid-Market (51-1000 emp.) 6/26/2025 "Pretty good" 4/5 What do you like best about Raintree Systems? Going from using Practice Perfect System to Raintree was an adjustment, but once I got used to the functionality for my job title, it became very easy to use. Any issues I've had, I've been able to get assistance from Raintree Support with no hesitation. My check ins are easy, leaving notes are easy, being able to access charts, add, delete documents, using the patient wallet, scheduling as a whole, sending documents by fax, etc all easy to do and minimal issues overall. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? For my job title, it's fine no real issues. But when helping Finance, we've had issue with posting payments, especially if we put a date of service. We've seen posting errors, charge offs with no explanation as to why, if the patient is using Vouchers sometimes that isn't processed correctly after we've done our part correctly. When Finance has been able to get help sometimes they've been helpful and other times our Finance department has had to jump through hoop to get assistance. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? I can tell they are trying to make Raintree more user friendly through all parts of therapy and billing overall. While the updates haven't made a difference in my day to day work; I know the updates are beneficial to make everything smoother for all users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KK Kasaya K. Payment and Patient Account Specialist Medical Practice Mid-Market (51-1000 emp.) 7/3/2025 "Raintree Review" 4/5 What do you like best about Raintree Systems? RT is super easy to use and easy to understand. I use this product everyday and am very happy with the updates. I am a Biller and post our charges, i feel that it is easier than other systems that i have used in the past. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? There are times that i have to manually take care of a patients Ledger myself because the system did not understand an EFT that was uploaded, but it's easy to find and take care of easily. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? I honestly do not know. Thank you Review collected by and hosted on G2.com. Show More 7/7/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stephanie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie W.") SW Stephanie W. Mid-Market (51-1000 emp.) 9/25/2025 "RT has been able to automate so many processes that use to suck so much time before" 4/5 What do you like best about Raintree Systems? I love that everything is all in one. No more need to email about clients, you can keep everything in the chart. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? The visual appeal of it looks archaic and how much clicking you have to do to complete documentstion Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? Keeps everything under one entity Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Brandy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandy M.") BM Brandy M. Small-Business (50 or fewer emp.) 9/25/2025 "Doesn’t miss an alert!" 3.5/5 What do you like best about Raintree Systems? The system always creates a flag or a follow up so not a single record gets missed without a sign off! Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? Some of the options and features are hard to find without assistance. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? Tracking claims and cases more efficiently than our previous EMR Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite CW Chelsea W. Mid-Market (51-1000 emp.) 9/26/2025 Guest users or non-business users of the software, not included in G2 scores. "Interested to see you grow for all therpies" 3.5/5 What do you like best about Raintree Systems? Everything is in one place, it's helpful to have all documents and info Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? Still behind on behavioral health therapy Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? Adding more context to behavioral health Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 9/26/2025 "2nd Year of TherapyCon" 4/5 What do you like best about Raintree Systems? That it’s always improving and not stagnant. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? Some of the functionality that we learn about seems very clearly helpful for adult/pt but not as user friendly for pediatrics and the nuances that come with the disciplines. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? I like the AI - but I’m hoping it can be more customizable and able to suit our pediatric needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Mid-Market (51-1000 emp.) 9/26/2025 "Raintree in a pediatric clinic" 4/5 What do you like best about Raintree Systems? Has a lot of options and integrated features to keep us in just one software. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? You said it. It's clunky, hard to train staff on because the ui is not intuitive. It needs a face-lift to a modern ui experience. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? It's our primary emr, billing and note taking software Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 9/26/2025 "The experience has changed overtime." 3.5/5 What do you like best about Raintree Systems? The available innovation features are offered. Review collected by and hosted on G2.com. What do you dislike about Raintree Systems? One major drawback is the inability to integrate updates when customizations have been made. Review collected by and hosted on G2.com. What problems is Raintree Systems solving and how is that benefiting you? We are still working through issues that have arisen because our recent updates are not integrating smoothly with the customizations in our existing system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Raintree Systems? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Raintree Systems ](https://www.g2.com/products/raintree-systems/discussions/new) GU Guest User • Last activity almost 3 years ago What is Raintree Systems | Therapy & Rehab used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) [ View all Discussions ](https://www.g2.com/products/raintree-systems/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 16 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/raintree-systems/pricing) Raintree Systems Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f5bcd08a28f327ee4a99dfcc3baed7cd/webpt.png "Product Avatar Image") WebPT 4.4/5(162) [ Compare Now ](https://www.g2.com/compare/raintree-systems-vs-webpt) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d414a426503cc4c771629bfba9d75d9f/prompt-health.png "Product Avatar Image") Prompt Health 4.8/5(140) [ Compare Now ](https://www.g2.com/compare/prompt-health-vs-raintree-systems) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_907645c7ff6cc5325e221ff349cc37e6/clinicient.png "Product Avatar Image") Clinicient 4/5(104) [ Compare Now ](https://www.g2.com/compare/clinicient-vs-raintree-systems) ##### ##### Raintree Systems Features Financial Billing Automation - Revenue Cycle Management (RCM) Operations Workflow Optimization - Clinical Documentation EHR Integration - Clinical Documentation Clinical Communication - Clinical Documentation Clinical Workflow Management Clinical Documentation Patient-Centered Functions Patient Portal Patient Communications [ View More Features ](https://www.g2.com/products/raintree-systems/features) ## Top-Rated Alternatives [ ![WebPT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "WebPT") WebPT 4.4/5(162) ](https://www.g2.com/products/webpt/reviews) [ ![Prompt Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prompt Health") Prompt Health 4.8/5(140) ](https://www.g2.com/products/prompt-health/reviews) [ ![Epic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Epic") Epic 4.2/5(938) ](https://www.g2.com/products/epic/reviews) [ View All Alternatives ](https://www.g2.com/products/raintree-systems/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[EHR](https://www.g2.com/categories/ehr) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Telemedicine](https://www.g2.com/categories/telemedicine)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Medical Billing](https://www.g2.com/categories/medical-billing)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Physical Therapy](https://www.g2.com/categories/physical-therapy) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading software for affiliate marketing programs](https://www.g2.com/discussions/leading-software-for-affiliate-marketing-programs)[Best chatbots for customer engagement tools](https://www.g2.com/discussions/chatbots-what-are-the-best-chatbots-for-customer-engagement-tools)[Which location intelligence software is best for site selection analysis?](https://www.g2.com/discussions/which-location-intelligence-software-is-best-for-site-selection-analysis) [Dynamics 365 Guides vs TeamViewer Frontline for enterprise AR training: which AR training simulator platform is worth the deployment effort for a large organisation?](https://www.g2.com/discussions/dynamics-365-guides-vs-teamviewer-frontline-for-enterprise-ar-training-which-ar-training-simulator-platform-is-worth-the-deployment-effort-for-a-large-organisation)[Which paid search intelligence platforms work best for an in-house brand team that needs competitive SEM intelligence without the learning curve of a full SEO suite?](https://www.g2.com/discussions/which-paid-search-intelligence-platforms-work-best-for-an-in-house-brand-team-that-needs-competitive-sem-intelligence-without-the-learning-curve-of-a-full-seo-suite)[Pros and Cons Details](https://www.g2.com/products/raintree-systems/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)