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AM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

4/7/2022

"SKILLEXIA"

5/5

What do you like best about Rainforest QA?

The UI. Clean and easy. The fact I can rehearse scipts. Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

I would love the step# to show up at the top when I test a script. The tablet-based scripts don't work well. I don't use them anymore. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/16/2022

"easy and intuitive to use"

4.5/5

What do you like best about Rainforest QA?

Easy to use

Intuitive

Helpful

Many options Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

I honestly haven't found anything that I dislike yet. Review collected by and hosted on G2.com.

AJ

Andrea J.

P

Small-Business (50 or fewer emp.)

9/27/2021

"If you are a product manager and want your product to succeed, you need Rainforest"

5/5

What do you like best about Rainforest QA?

The certainty of knowing that the feature that will be deployed works. Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

You can't reset deleted tests. I once deleted a test by accident and I had to do it all over again. Review collected by and hosted on G2.com.

Recommendations to others considering Rainforest QA:

It's worth every penny! I can't imagine working without it! Review collected by and hosted on G2.com.

What problems is Rainforest QA solving and how is that benefiting you?

I have more time to do my PM work, get to know if a feature is working as expected, and most of all.. discover the bugs that may affect my real users before we launch. Review collected by and hosted on G2.com.

Response from Dean Hinnegan-Stevenson of Rainforest QA

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Hey Andrea! Thanks for sharing your thoughts on Rainforest. In the future if you ever accidently delete a test, our support team will have no issue in getting it back into your test suite. Please keep the great feedback coming :)

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/4/2022

"Efficient way to automate your tests"

5/5

What do you like best about Rainforest QA?

Ability to compare visually when css selector is not available (we are often using canvas element) Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

I didn't find a way to emulate 3D navigation (arrow key pressing, mouse drag, etc) Review collected by and hosted on G2.com.

UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/25/2022

"Testing automation"

4.5/5

What do you like best about Rainforest QA?

Easy for a non engineer to be able to use. Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

I needed to learn how the various tests worked and what they could do. Suggestions on how to know what or how to test. Review collected by and hosted on G2.com.

Response from Dean Hinnegan-Stevenson of Rainforest QA

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Hey there! We have a dedicated support and customer experience team that would be happy to provide suggestions on what to test. Was there anything in particular you wanted help with?

TB

Tamila B.

Engineering manager (Head of Quality)

Small-Business (50 or fewer emp.)

5/25/2021

"Excellent team and great product!"

4.5/5

What do you like best about Rainforest QA?

Their team is always there and available to help! Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

The product could use some improvements and new features. But it seems like they are constantly working on it and improving. Review collected by and hosted on G2.com.

What problems is Rainforest QA solving and how is that benefiting you?

Problem: too much to test, not enough time and recourses. Rainforest solves this by test automation that reduces the time used for testing products manually. As we are still in the implementation stage, not many benefits at this time, but so far, their TWS (test writing services) has been a tremendous help to automate our test suites.

We are looking forward to many more benefits once we have it up and fully running. Review collected by and hosted on G2.com.

JH

Justin H.

QA Lead

Mid-Market (51-1000 emp.)

1/29/2021

"Rainforest has gone above and beyond to help us with our QA needs!"

4.5/5

What do you like best about Rainforest QA?

The best thing about working with RainforestQA is how they have always been flexible and willing to work with us as QA in our company has evolved. I also cannot say enough good things about their customer service and CSM folks. We've gone through several CSM's and each one has been wonderful! Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

Early on, there were difficulties getting used to their platform and some growing pains with regard to ease of test creation and management, however, Rainforest worked closely with us during this time, gave advice, and ultimately helped us move past these issues with the implementation of a test manager.

There have also been very helpful updates to their software, like the test writing service which brings in the crowd to help us edit our tests. Things like this have improved the experience for us and we're excited to see what they'll come up with in the future! Review collected by and hosted on G2.com.

Recommendations to others considering Rainforest QA:

If your goal is to have a small QA team, definitely ask about getting help in the form of a test manager. I hope they make this kind of thing more official as ours has been a game-changer! Review collected by and hosted on G2.com.

What problems is Rainforest QA solving and how is that benefiting you?

One bottleneck we were experiencing was the need to check all areas of our application thoroughly before pushing out new builds. With Rainforest's implementation of the crowd, we are able to do this within hours. This has greatly increased the pace with which we are able to continuously deploy quality code.

Because of the above, we have been able to keep our QA team relatively small. It has always been our intent to keep the QA team relatively small and despite sweeping improvements and additions to our software, we have been able to keep up with testing needs thanks in large part to Rainforest and their massively helpful tools. Review collected by and hosted on G2.com.

PB

Peter B.

Software Developer

Small-Business (50 or fewer emp.)

7/6/2021

"Rainforest is a great product that can improve test coverage in less time than traditional testing."

4.5/5

What do you like best about Rainforest QA?

Embeddable tests are essential for building variable tests without needing to record the same screenshot potentially multiple times. Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

Screenshot confidence between browsers lacks a bit; font-weight/size is affected between Chrome and Safari. For example, and is causing failures in automated testing in some browsers while passing in others with no fundamental difference in the testing logic. Review collected by and hosted on G2.com.

II

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/22/2021

"Comprehensive test coverage with a tasful blend of precision and speed"

4.5/5

What do you like best about Rainforest QA?

The user interface and ability to create tests that cover the entire product. Moreover, the customer service team is very approachable and provide valuable feedback in bettering our tests. Also their availability on slack is just icing on the cake. Furthermore, the comments testers leave on failed steps that are actually should have failed is extremely valuable and helps us fill in the gaps of our test that we may have overlooked. Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

The RFQA automation test that uses crowdsourcing can at times enroll testers who sometimes fail on trivial steps of the test. While approaching product release, this on one occasion has lead our team to manually run those tests. This in turn required us to spent quite a few hours.

The RFQA exploratory team is more adept in running tests. It would be nice if a level close to this is seen on the RFQA automation team. Otherwise the RFQA platform is extremely easy to use, Review collected by and hosted on G2.com.

Recommendations to others considering Rainforest QA:

This platform is extremely robust when it comes to covering the quality of your entire SaaS. The customer service is top notch where one can expect a reply in a few minutes. They give invaluable feedback in bettering our tests to ensure a smooth product release cycle.

The ability write embedded steps in tests helps one to build off of previously established work thus circumventing the whole reinvention of the wheel. Please ask for a trial run of the platform and ask questions. Review collected by and hosted on G2.com.

What problems is Rainforest QA solving and how is that benefiting you?

Testing different product areas of a data science platform. Ability to rectify any issues in the product which in turn provides a seamless experience to our customers while using out product. Personally I am creating tests on RFQA that mimics the workflow of Data Science Practitioners(DSPs). Hence if my tests pass at a decent cadence, we can say with a reasonable surety that our platform holds up to the challenges DSPs throw at it everyday. Review collected by and hosted on G2.com.

JS

John S.

QA Engineer

Small-Business (50 or fewer emp.)

2/8/2021

"Amazing Crowdsourced QA Testing"

5/5

What do you like best about Rainforest QA?

The help chat is always there whenever you have any issue, and the response and resolution time is far above average among vendors I have used. Review collected by and hosted on G2.com.

What do you dislike about Rainforest QA?

Currently, the VMs do not have audio/visual input support, not even simulated. Review collected by and hosted on G2.com.

Recommendations to others considering Rainforest QA:

Yelp for help whenever things are not clear, and the help comes quickly. If the help chat does not help to resolve it, it is fairly easy to set up a deep dive or feedback session in which the support can identify features that you might have missed reading by yourself. Review collected by and hosted on G2.com.

What problems is Rainforest QA solving and how is that benefiting you?

We have been able to provide more consistent automated coverages of tests that we could not otherwise automate. Review collected by and hosted on G2.com.