--- title: Rain Retail Reviews meta\_title: 'Rain Retail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Rain Retail works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- # Rain Retail Reviews & Product Details ALL THE FEATURES YOU NEED Integrated into Rain's all-in-one system. CLOUD-BASED POINT OF SALE Manage inventory and make sales from any location, all you need is an Internet connection, Wi-Fi, or a mobile hotspot. E-COMMERCE Integrated POS & E-Commerce ensures that in-store and online inventory levels are always updated. RENTALS Rentals are integrated with your point of sale, so you can view and manage all aspects of rental transactions, from start to finish. SERVICES & REPAIRS Detailed service tracking synchs with your POS, allowing you to view and manage every service and repair, with automated notification sent to customers when work is completed. CLASS MANAGEMENT Convenient online class sign-up. Once a customer pays for your class, their seat is instantly reserved, and the number of available seats reduces. AUTOMATED MARKETING Send automated marketing emails and text notifications for new arrivals, top sellers, sale items, and upcoming classes. No need for third-party marketing services. * * * Seller [Rain](https://www.g2.com/sellers/rain) Discussions [Rain Retail Community](https://www.g2.com/products/rain-retail/discuss) Languages Supported English Solution Type All-in-One Overview by Katie Towler Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/rain-retail/pricing) ## Top-Rated Alternatives [ ![Lightspeed Retail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lightspeed Retail") Lightspeed Retail 4/5(294) ](https://www.g2.com/products/lightspeed-retail/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ View All Alternatives ](https://www.g2.com/products/rain-retail/competitors/alternatives) ## User Insights Average based on 30 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 6/29/2022 "Good if you fit their mold. If you're in BC or even Canada, be careful" 2/5 What do you like best about Rain Retail? Rain is a fairly intuitive and easy to use system. Staff find it to be easy to use. No extra charges. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? Reporting. Inormation is available, but not in one place. Lack visibility to inventory attributes. Taxes are problematic for us in British Columbia Canada - there isn't a way to ring through items which are sometimes PST exempt and sometimes not exempt. I.e.- Children buying adult clothing or shoes. We need to be able to exempt a sales line from PST at the till. Reporting is weak. We used to be on Lightspeed and the difference is huge. Inventory, sales and purchasing need some work. Frustrating as the information is in a data base, you just can't get it out without going to multiple places. The next step for Rain should be giving users all of the information on the screen so you don't need to hunt for it or run a report for it. When you view inventory, you should see which department it is in, which category has been assigned. how many in stock, how many sold. Ideally you could pick the columns you want to see. IMHO Review collected by and hosted on G2.com. Recommendations to others considering Rain Retail: Check that it satisfies your Tax requirements, your reporting requirements, and that the visibility to Inventory, departments, categories, Quantity of items sold, etc work for you. The more transactionally heavy you are, the less of a fit I think it will be. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? Rain has a path that they want to follow. And a process to provide feedback. If your needs align with those it seems likely they will get to it. Not saying quickly. If you're an outlier - seems like they aren't interested in addressing your needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sarah F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah F.") SF Sarah F. Owner Small-Business (50 or fewer emp.) 1/28/2021 "Great POS system for specialty retail, excellent customer service" 5/5 What do you like best about Rain Retail? The best thing about Rain is their ongoing development of tools that help us manage various parts of our business, such as classes, kits, and ecommerce. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? I would like a blog function to be available, and a more robust email marketing system, or to be able to easily integrate with a 3rd part email marketing product. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? Rain helped us consolidate our ecommerce and POS into one system, which has been amazingly helpful. Their Classes module supports a big part of our business, and helps us keep track of class lists & material, and send automated or in-the-moment emails or texts to our students. Our ecommerce website is much more navigable than our previous platform, and we have seen increased online sales. Review collected by and hosted on G2.com. Show More 1/28/2022 Current UserValidated ReviewerSource: Organic CM Carol M. retail store owner Small-Business (50 or fewer emp.) 1/28/2021 "Excellent Customer Service" 5/5 What do you like best about Rain Retail? Help with set up was great. I know someone will always respond to questions and issues. The system has greatly improved the day to day running of our business. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? Sometimes have problems finding products in the vendor catalogs. Review collected by and hosted on G2.com. Recommendations to others considering Rain Retail: I have not regretted investing in this system. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? We have a better handle on inventory and reordering products. The available reports are very helpful with bookkeeping and organization. Website management is easy even for someone with little experience in that area. Review collected by and hosted on G2.com. Show More 1/28/2022 Current UserValidated ReviewerSource: Organic ![Robert S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert S.") RS Robert S. OWNER Vice President Small-Business (50 or fewer emp.) 7/10/2021 "Make things easy" 5/5 What do you like best about Rain Retail? Customer Support, Everything seems to be developed to be user freindly Being a small business owner you do not have a lot of spare time. You just want things to work. And when they do not you need quick and knowledgeable support.That is what I get every time I need it. They are also always developing your new ideas all the time to make our lives easier. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? I cannot think of anything I dislike about their services. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? First my website and then our POS. Now we have linked our POS with their credit card processing. All the employees and customers love it. Review collected by and hosted on G2.com. Show More 1/10/2022 Validated ReviewerSource: Organic TG Tamara G. Small Business owner Small-Business (50 or fewer emp.) 9/22/2021 "Much better than my previous POS" 4.5/5 What do you like best about Rain Retail? Purchase orders are so easy. Much easier than my prior experience. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? The wait time when calling support is much longer than I had hoped. Review collected by and hosted on G2.com. Recommendations to others considering Rain Retail: Do it! It has literally everything I need. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? I had gone with Lightspeed before, and uploading pics and creating purchase orders took so much longer with them. Now things are easy. Review collected by and hosted on G2.com. Show More 10/19/2021 Current UserValidated ReviewerSource: Organic ![michelle m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "michelle m.") MM michelle m. Owner/Designer Small-Business (50 or fewer emp.) 8/9/2021 "Easy, Helpful, Grateful" 5/5 What do you like best about Rain Retail? Support when I need it and easy to use.. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? Nothing. I'm really grateful for Rain... Review collected by and hosted on G2.com. Recommendations to others considering Rain Retail: A perfect e-commerce set up for a very small business. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? I don't have time to deal with tech problems, google changes, PayPal changes, security, and all that other stuff. I'm grateful that Rain handles all of that for me so I can focus on my business and what I do best. Review collected by and hosted on G2.com. Show More 2/9/2023 Current UserValidated ReviewerSource: Organic ![Michelle V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle V.") MV Michelle V. B Small-Business (50 or fewer emp.) 9/13/2021 "My website runs with no errors." 5/5 What do you like best about Rain Retail? I like the ease of adding information to my site. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? I need to find a way to send more traffic to my business. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? Any time I have an issue I send it to customer service and they do it for me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SR Stuart R. P Small-Business (50 or fewer emp.) 1/28/2021 "Rain POS Review" 5/5 What do you like best about Rain Retail? It's a POS system and Web integrated!! Too many of my friends own fabric and wool shops and they have separate systems! So they have to go home every evening and update the web store to account for what was sold in the bricks and mortar shop! Nightmare!! Where as Rain Retail does it all. It's also linked to many of my vendors, so entering products is so simple! But because I'm a fabric and wool shop, they have systems designed for my shop, classes and kit making! I can cut fabric and make kits up to sell, so it will take the amount off my fabrics and turn it into a kit with a price! It's brilliant! I can run classes on how to do patchwork, and it adds it to a calendar, and makes it into a booking....it's brilliant perfect for my shop! Such a niche POS/Web system! Review collected by and hosted on G2.com. What do you dislike about Rain Retail? I'm based in the UK and whilst I absolutley love the system (I chose rain retail right from the start 5 years ago when I set up my bricks and mortar shop) There are a few 'character' errors. I have Dollar signs showing up instead of pounds, but this is inside the system and not what the public sees, so It doesn't bother me really and it's very minor. Just a shame when their attention to detail is outstanding on everything else. There is nothing else to dislike. If there is an issue, their call center or their easy email ticketing system is superb. Things get rectified quickly. In my 5 years of using Rain, I've only had one issue which I had to keep chasing them up on, and they did apologies and I even got a months subscription free. So they went a long way to make sure I was valued. I feel very valued and loyal. I wouldn't go anywhere else. Review collected by and hosted on G2.com. Recommendations to others considering Rain Retail: If you own a fabric wool shop, this is for you. Get your Web and POS system in one place. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? The main one is web and store talk to each other. Customers can see my entire inventory online and see what I have in stock. I have saved so much time! I have saved a lot of money on web design and having a web site I can easily update, rather than another company having to do it and charge! My website is updated every day, or every week. It's linked to quickbooks and saves me accounting time. I love how it tracks your customers and you can see their history and easily see what they have had and you can follow trends. It's perfect for a small bricks and mortar shop. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MG Mark G. M Small-Business (50 or fewer emp.) 1/28/2021 "Rain Retail has been a game changer for, feels like were all on the same team........" 5/5 What do you like best about Rain Retail? Really quick support, Reverb.com integration and the fact its very streamlined, our day is already a busy mess lol so the POS to be so well organized allows us to be as efficient as possible. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? Everything defaults as if I were in the United States. Review collected by and hosted on G2.com. Recommendations to others considering Rain Retail: I really research everything I do, and getting into a POS system was a huge leap for us and I really did my homework to ensure I did not make a bad decision and such un-sure times, If your looking for a high quality POS system Rain Retail delivers! We couldn't be any more happier with the performance thus far. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? inventory management has been the big thing and being integrated with another sales platform, its a 3 point system for me, In house, website and Reverb.com shop. Benefits have been in abundance, I could mumble on forever, The biggest for me tho is just knowing where we are at, I feel like now i really know where we are at. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic HK Heidi K. owner Small-Business (50 or fewer emp.) 4/25/2021 "Rain Retail provides me with the tools to not only run my business, but grow it!" 5/5 What do you like best about Rain Retail? I like the fact that our inventory is connected between our online store and brick-and-mortar store. I also like how easy the system is to use. Review collected by and hosted on G2.com. What do you dislike about Rain Retail? I like to think of my business in terms of several income funnels and I wish it was easier to use the POS to track these income funnels and get reports out of it. And, how this information goes from the POS to QuickBooks. Review collected by and hosted on G2.com. What problems is Rain Retail solving and how is that benefiting you? Our customers can shop 24/7 from anywhere--that is huge in today's business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Rain Retail? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rain Retail ](https://www.g2.com/products/rain-retail/discussions/new) GU Guest User • Last activity over 4 years ago Does rain POS integrate with QuickBooks? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/does-rain-pos-integrate-with-quickbooks) [ View all Discussions ](https://www.g2.com/products/rain-retail/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/rain-retail/pricing) Rain Retail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-retail.jpg "Product Avatar Image") Lightspeed Retail 4/5(294) [ Compare Now ](https://www.g2.com/compare/lightspeed-retail-vs-rain-retail) ##### ##### Rain Retail Features Administration Inventory Management [ View More Features ](https://www.g2.com/products/rain-retail/features) ##### Categories on G2 [Retail POS](https://www.g2.com/categories/retail-pos)[Retail Management Software](https://www.g2.com/categories/retail-management-software) ##### Explore More [What breach and attack simulation platforms eliminate the manual, repetitive work of security testing so analysts can focus on fixing gaps rather than running the same tests over and over?](https://www.g2.com/discussions/what-breach-and-attack-simulation-platforms-eliminate-the-manual-repetitive-work-of-security-testing-so-analysts-can-focus-on-fixing-gaps-rather-than-running-the-same-tests-over-and-over%20)[Which business entertainment platforms are highest rated for tech companies hosting 50-500 person corporate events?](https://www.g2.com/discussions/which-business-entertainment-platforms-are-highest-rated-for-tech-companies-hosting-50-500-person-corporate-events)[Which notification infrastructure solutions work best for software engineering teams managing high-volume event notifications at enterprise scale?](https://www.g2.com/discussions/which-notification-infrastructure-solutions-work-best-for-software-engineering-teams-managing-high-volume-event-notifications-at-enterprise-scale) [What secure data room solutions are ideal for corporate legal teams?](https://www.g2.com/discussions/what-secure-data-room-solutions-are-ideal-for-corporate-legal-teams)[Which file recovery software platforms reduce manual file handling and save time?](https://www.g2.com/discussions/which-file-recovery-software-platforms-reduce-manual-file-handling-and-save-time)[Which web font marketplaces optimize fonts for faster website load times?](https://www.g2.com/discussions/which-web-font-marketplaces-optimize-fonts-for-faster-website-load-times%20) [Show MoreShow Less](javascript:void(0);)