--- title: Rain Retail Reviews meta\_title: 'Rain Retail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Rain Retail works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Retail url: https://www.g2.com/categories/retail ---

# Rain Retail Reviews & Product Details

ALL THE FEATURES YOU NEED Integrated into Rain's all-in-one system. CLOUD-BASED POINT OF SALE Manage inventory and make sales from any location, all you need is an Internet connection, Wi-Fi, or a mobile hotspot. E-COMMERCE Integrated POS & E-Commerce ensures that in-store and online inventory levels are always updated. RENTALS Rentals are integrated with your point of sale, so you can view and manage all aspects of rental transactions, from start to finish. SERVICES & REPAIRS Detailed service tracking synchs with your POS, allowing you to view and manage every service and repair, with automated notification sent to customers when work is completed. CLASS MANAGEMENT Convenient online class sign-up. Once a customer pays for your class, their seat is instantly reserved, and the number of available seats reduces. AUTOMATED MARKETING Send automated marketing emails and text notifications for new arrivals, top sellers, sale items, and upcoming classes. No need for third-party marketing services.

* * *

Seller
[Rain](https://www.g2.com/sellers/rain)
Discussions
[Rain Retail Community](https://www.g2.com/products/rain-retail/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Katie Towler

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/rain-retail/pricing)

## Top-Rated Alternatives

[

 ![Lightspeed Retail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lightspeed Retail")

Lightspeed Retail

4/5(294)

](https://www.g2.com/products/lightspeed-retail/reviews)

[

 ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale")

Square Point of Sale

4.6/5(1,211)

](https://www.g2.com/products/square-point-of-sale/reviews)

[

 ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS")

Shopify POS

4.4/5(368)

](https://www.g2.com/products/shopify-shopify-pos/reviews)

[
View All Alternatives
](https://www.g2.com/products/rain-retail/competitors/alternatives)

## User Insights

Average based on 30 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

KS

Kaitlin S.

Owner

Small-Business (50 or fewer emp.)

11/19/2018

"An overwhelming transition made approachable."

5/5

What do you like best about Rain Retail?

It's very hard to say what I like best! While the system is amazing, the customer service that goes with it is phenomenal. I enjoyed having a direct contact person for any questions. Devere Wilkey was my "guide" through the process and my weekly training and transition calls with her made the process of upgrading to the system possible for me. Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

There was nothing about the process that I disliked. Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

Managing an inventory (fabric) that is very difficult to manage otherwise. I like to make kits, precuts, and samples and Rain Retail does all of the math for me. I also LOVE my new website and I did not think I would have a fully functioning and seamless online storefront within 6 months of opening my retail location. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

1/28/2019

"Good POS system for small business, but lacks some functionality outside retail"

3.5/5

What do you like best about Rain Retail?

Cloud-based system with website and integrations such as Quickbooks make it easy to set up and start managing customers, loyalty, POs, calendar events. Also allows for email marketing which is a bonus not having to purchase from another vendor Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Lacks some of the functionality that would allow the software to be used for restaurants. Also, as other reviews mention it lacks functionality around commission management and some of the employee management tools Review collected by and hosted on G2.com.

Recommendations to others considering Rain Retail:

For a simple POS system to help track sales, returns, inventory, ordering and loyalty it is a good solution. However, it is focused primarily on retail (not restaurants) and lacks a bit of functionality around commission management Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

Does a good job of managing customer loyalty, gift cards and providing simple email marketing abilities. Not using it for the inventory management capabilities Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

MS

Manav S.

Zoom Meeting

Small-Business (50 or fewer emp.)

3/13/2019

"Good to increase online sale"

4/5

What do you like best about Rain Retail?

Software held to improve efficiency of inventory system. Up to date inventory count. Easy interface. It has bar code scanner as well. Many additional features like gift card management, discount management, electronic signature return management. Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Disappointed with integration limitations. Unable to integrate email marketing. Email features are their but not useful as it could be Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

Managed online sale and keeping track of my inventory. Managing retail business. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

MS

Miles S.

Small-Business (50 or fewer emp.)

4/17/2018

"Still adding features but still way ahead of our previuos platforms "

5/5

What do you like best about Rain Retail?

Integration - at a level that small businesses, like interdependent music stores, would not be able to achieve without RAIN.

I call it the "I should be in there" effect. When you ask a customer their name or phone number, and they say they've been here before - except that was a rental account, not a repair, or a sale, or a rent to own,or a lesson account, or a website purchase, layaway.... With RAIN all of those truly use one customer database! Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

As of now, mid 2018, there are some missing enhancements I would like to see. One example would be that layaway sold items are not reduced from your inventory until paid in full and picked up - a very addressable issue. You might refer to it as a very "1st world problem." Another missing ability is transferring serialized inventory pieces. Serials transfer but you are not prompted to select which serials of that item you are sending to the selected location. They have stated plans to add this ability eventually. Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

A primary concern for our business was tracking inventory levels at our two locations instead of constantly making voice calls while trying to help a customer or creating a reorder list.

RAIN provides you with a web store website that we find draws our local customers much better than a typical small business infosite website. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

DK

Daniel K.

Small-Business (50 or fewer emp.)

9/6/2018

"Still new but improving quickly"

4/5

What do you like best about Rain Retail?

Cloud based point of sale allows for so much flexibility. Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Still features that are needed or are broken and need to be fixed. Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

We had major problems using a server and client setup. If the server had issues, all of our locations would be down. With Rain, the power can go out and you can keep going on your cell phone if you need to. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities")
AU

Verified User in Utilities

Small-Business (50 or fewer emp.)

11/14/2018

"Great Software!"

4.5/5

What do you like best about Rain Retail?

I love how easy it is to use. Training was a simple procedure and I enjoy working with support Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Some of the features that roll out tend to have some glitches but they fix it in a timely manner Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

Rain helps me manage my inventory. POS. and Website all in one. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods")
AS

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

4/12/2018

"Wonderful Customer Service"

4/5

What do you like best about Rain Retail?

Every time I come across something that Im not sure of, I can call their customer service and they have an answer for me every time! Even when they are busy and I have to leave a message, they get back to me that same day. Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

They are a little smaller than some companies so for software updates that we are suggesting or program upgrades that we would like to see for our particular business it takes a little time. Review collected by and hosted on G2.com.

Recommendations to others considering Rain Retail:

They make it super easy to to translate your POS to website inventory for those who are not sure how to do it themselves. Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

We are gaining the online exposure to outside markets we would normally not reach without our website we have through Rain Retail. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods")
AS

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

4/12/2018

"Nothing but praise for Rain!"

5/5

What do you like best about Rain Retail?

We have been using Rain Retail for over two years and are super pleased with it. Rain provides us with our web site, POS, online store and inventory management all at the same time for one reasonable price. Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Nothing, Rain responds to questions usually within an hour! Review collected by and hosted on G2.com.

Recommendations to others considering Rain Retail:

Highly recommend Rain to anyone looking to change their web site and/or POS. Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

Having our web site and POS all in one lets everything run smoothly and since it's cloud based we're able to run our POS right from our charter dive boat. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/1/2016

"Rain POS"

0/5

What do you like best about Rain Retail?

This is a great product, it has lots of potential. They are bogged down right now by converting customers from another site they purchased. Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Poor customer service, owner of the company told me I was being difficult. This was after they missed the go live deadline for 5 months. Of course I was being difficult it's now been 4 times longer than you told me to finish this project. Review collected by and hosted on G2.com.

Recommendations to others considering Rain Retail:

Wait a few more months at least to sign up with them.

I waited 7 months to go live and had been told 2. Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

Its great for integrating the Storefront and online POS System inventories, saves a lot of time. Once over the initial hurdles of setup it has been a better transition. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

1/26/2017

"Works well"

3.5/5

What do you like best about Rain Retail?

Easy to use, simple interface, no issues Review collected by and hosted on G2.com.

What do you dislike about Rain Retail?

Sometimes it was difficult to show others how to use if they're not tech savvy Review collected by and hosted on G2.com.

What problems is Rain Retail solving and how is that benefiting you?

My company is trying to establish an interface with databases Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Rain Retail? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Rain Retail
](https://www.g2.com/products/rain-retail/discussions/new)

GU

Guest User
•
Last activity over 4 years ago

Does rain POS integrate with QuickBooks?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/does-rain-pos-integrate-with-quickbooks)

[
View all Discussions
](https://www.g2.com/products/rain-retail/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/rain-retail/pricing)

Rain Retail Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-retail.jpg "Product Avatar Image")

Lightspeed Retail

4/5(294)

[
Compare Now
](https://www.g2.com/compare/lightspeed-retail-vs-rain-retail)

##### 
##### Rain Retail Features

Administration

Inventory Management

[
View More Features
](https://www.g2.com/products/rain-retail/features)

##### Categories on G2

[Retail POS](https://www.g2.com/categories/retail-pos)[Retail Management Software](https://www.g2.com/categories/retail-management-software)

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