Rain Retail Discussions

Rain Retail

(30)4.3/5

ALL THE FEATURES YOU NEED Integrated into Rain's all-in-one system. CLOUD-BASED POINT OF SALE Manage inventory and make sales from any location, all you need is an Internet connection, Wi-Fi, or a mobile hotspot. E-COMMERCE Integrated POS & E-Commerce ensures that in-store and online inventory levels are always updated. RENTALS Rentals are integrated with your point of sale, so you can view and manage all aspects of rental transactions, from start to finish. SERVICES & REPAIRS Detailed service tracking synchs with your POS, allowing you to view and manage every service and repair, with automated notification sent to customers when work is completed. CLASS MANAGEMENT Convenient online class sign-up. Once a customer pays for your class, their seat is instantly reserved, and the number of available seats reduces. AUTOMATED MARKETING Send automated marketing emails and text notifications for new arrivals, top sellers, sale items, and upcoming classes. No need for third-party marketing services.

56.0

Nps Score

Already have Rain Retail?

All Rain Retail Discussions

# What does Rain Retail do? What does Rain Retail do? ##### Post Metadata

- Posted at: almost 3 years ago - Author title: Pinned by G2 as a common question

# Is retail a POS? Is retail a POS? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# What is Rainpos com? What is Rainpos com? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# Does rain POS integrate with QuickBooks? Does rain POS integrate with QuickBooks? ##### Post Metadata

- Posted at: almost 4 years ago - Author title: Pinned by G2 as a common question

# Is anyone else out there actually using the integrated ShipStation successfully? 10/25/20 We have ShipStation successfully attached to Rain, but we are not fully understanding or utilizing it for what we believe is the intended purpose...which would be for the customer to fill their shopping cart, go to checkout, chose shipping option, pay, and wait for status as an item is prepared and shipped. But...Rain does not have data cells per product for H x W x D and only has a data cell for weight. Therefore unless you use USPS one box fits all method (which one box DOES NOT fit all), or FREE shipping only which defeats the purpose of selling online in our industry, then with ANY other shipping method you will need and must have dimensions AND weight in each individual products data. So my question is, without WEIGHT and DIMENSIONS data attached to each item, how can ShipStation calculate an accurate shipping price for our web customer to know the full and final cost at checkout? We currently have to get or make a phone call or email for every web sale, only to then manually research the shipping amount, and then send an additional invoice for shipping fee to the buyer which becomes a second and separate transaction. Even with this workaround, Rain POS will not let you charge someone for shipping without a product attached to the transaction!! The customer paid already for the product online...now we have to invoice the shipping and add a fake item to the shipping charge so that Rain will accept the transaction! What are we doing wrong? Rain customer support has been no assistance with this for us...as they do integrate ShipStation in the software, but dont know how ShipStation works at the customer support level and can only offer us cumbersome workarounds...which is what we are already doing. Can anyone tell us how to use this service correctly? This is definitely a customer experience faux pas as well as the customer has much more cumbersome transaction this way. Any help would be appreciated. ##### Post Metadata

- Posted at: over 5 years ago

- Net upvotes: 1