# Best Telecom Expense Management (TEM) Solutions

## How Many Telecom Expense Management (TEM) Solutions Products Does G2 Track?

**Total Products under this Category:** 63

### Category Stats (Jul 2026)

- **Average Rating:** 4.64/5 The average rating of products in this category, based on all submitted ratings

_Last updated: July 23, 2026_

## How Does G2 Rank Telecom Expense Management (TEM) Solutions Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 200+ Authentic Reviews
- 63+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Telecom Expense Management (TEM) Solutions
 ![G2 Grid® for Telecom Expense Management (TEM) Solutions plotting products by satisfaction and market presence](https://www.g2.com/categories/telecom-expense-management-tem-solutions/grids.png?focus%5B%5D=1314765&focus%5B%5D=97703&focus%5B%5D=108010)

Highlighted products: zLinq Communications Lifecycle Management, Calero, and Genuity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/telecom-expense-management-tem-solutions/grids.json?focus%5B%5D=zlinq-communications-lifecycle-management&focus%5B%5D=calero-calero&focus%5B%5D=genuity)

[
zLinq Communications...
](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews)

By [zLinq](https://www.g2.com/sellers/zlinq)

[

4.8/5(19)

](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews)

What do users say?

Users consistently praise the exceptional customer service and cost-saving benefits provided by zLinq, highlighting the team's responsiveness and proactive support in managing telecom needs. Many appr

### [zLinq Communications Lifecycle Management](https://www.g2.com/products/zlinq-communications-lifecycle-management/reviews)

zLinq provides multi-location enterprises with Communications Lifecycle Management, a solution designed to simplify the responsibilities of buying, managing, and optimizing all voice and data assets. zLinq acts as an extension to your IT team and combines proprietary software, project management expertise, benchmarking data and provider APIs to effectively manage and enhance the full lifecycle of your voice and data assets.

**Average Rating:** 4.8/5.0

**Total Reviews:** 19

#### Who Is the Company Behind zLinq Communications Lifecycle Management?

- **Seller:** [zLinq](https://www.g2.com/sellers/zlinq)
- **Year Founded:** 2018
- **HQ Location:** Denver, CO
- **Twitter:** @zlinq3  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25b2984f8d0a03d6495e11169624200dafbdec49013df7c359c19b50a7d691ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzlinq%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking, Financial Services
- **Company Size:** 53% Medium, 42% Large

#### What Are Recent G2 Reviews of zLinq Communications Lifecycle Management?

**["zLinq Partnership Experience"](https://www.g2.com/survey_responses/zlinq-communications-lifecycle-management-review-11091600)**

**Rating:** 5.0/5.0 stars

_— Steve M._

[Read full review](https://www.g2.com/survey_responses/zlinq-communications-lifecycle-management-review-11091600)

**["Effectively outsource your telecom and network cost management - and save money!"](https://www.g2.com/survey_responses/zlinq-communications-lifecycle-management-review-9395780)**

**Rating:** 5.0/5.0 stars

_— Steve H._

[Read full review](https://www.g2.com/survey_responses/zlinq-communications-lifecycle-management-review-9395780)

[
Calero
](https://www.g2.com/products/calero-calero/reviews)

By [Calero](https://www.g2.com/sellers/calero)

[

4.3/5(12)

](https://www.g2.com/products/calero-calero/reviews)

What do users say?

Users consistently praise the software for its ease of use and the supportive team that helps them navigate financial management and telecom services. Many appreciate the ability to consolidate multip

Pros and Cons

[
Ease of Use (2)
](https://www.g2.com/products/calero-calero/reviews?qs=pros-and-cons)[
Delays (2)
](https://www.g2.com/products/calero-calero/reviews?qs=pros-and-cons)

### [Calero](https://www.g2.com/products/calero-calero/reviews)

Whether your enterprise needs help with one type of expense or all, Technology Business Management solutions provided by Calero are designed to provide clarity, control, compliance and cost savings. We leverage automation with our technology expense management platform to become an extension of your team. With over 30 years of experience, we are pros at adapting to the ever-changing environment of modern technology. We continue to innovate in the technology business management space by reinvesting resources to offer the best solution to help our customers manage their technology estate. Our mission? To boldly forge the path to complete visibility, control, and optimization to meet the rapidly changing technology needs of modern businesses

**Average Rating:** 4.3/5.0

**Total Reviews:** 12

#### Who Is the Company Behind Calero?

- **Seller:** [Calero](https://www.g2.com/sellers/calero)
- **HQ Location:** Rochester
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=017b54298b09c473061468d0d187dd69c333ea552ccbedcebb292530fd825967&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcalero%2F&secure%5Burl_type%5D=linkedin_company_website)  
924 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Large, 25% Small

#### What Do G2 Reviewers Say About Calero?

_AI-generated summary from verified user reviews_

##### Pros

- Users highly value Calero for its **ease of use** , appreciating the streamlined payment process and straightforward setup.
- Users value Calero for its **streamlined payment process** , enhancing efficiency and reducing administrative burdens significantly.
- Users appreciate the **dedicated customer support** of Calero, which enhances decision-making and resolves issues effectively.
- Users appreciate the **customization options** of Calero, enabling easier management without needing an administrator's assistance.
- Users appreciate the **streamlined payment process** of Calero, finding it efficient and convenient for managing finances.

##### Cons

- Users note **delays in reporting and data transitions** with Calero, resulting in a less smooth experience than anticipated.
- Users experience **slow updates** with Calero, particularly during transitions and when requesting changes, impacting overall efficiency.
- Users experience **slow responses and occasional knowledge gaps** in Calero's customer support, affecting their overall satisfaction.
- Users feel that the **reporting quality** in Calero needs improvement, particularly during the data transition process.
- Users find that **vendor issues** with Calero can lead to slow responses and occasional knowledge gaps from the operations team.

#### What Are Recent G2 Reviews of Calero?

**["Streamlined Payment and Insightful Reporting with Calero"](https://www.g2.com/survey_responses/calero-review-11944249)**

**Rating:** 5.0/5.0 stars

_— Jerico C._

[Read full review](https://www.g2.com/survey_responses/calero-review-11944249)

**["Empowering Flexibility and Control for Administrators"](https://www.g2.com/survey_responses/calero-review-11943628)**

**Rating:** 4.5/5.0 stars

_— Javier Alejandro D._

[Read full review](https://www.g2.com/survey_responses/calero-review-11943628)

[
Genuity
](https://www.g2.com/products/genuity/reviews)

By [Genuity](https://www.g2.com/sellers/genuity)

[

4.7/5(83)

](https://www.g2.com/products/genuity/reviews)

What do users say?

Users consistently praise the product for its ease of use and excellent customer support, highlighting how quickly teams can implement and navigate the platform. Many appreciate the comprehensive feat

Pros and Cons

[
Features (2)
](https://www.g2.com/products/genuity/reviews?qs=pros-and-cons)[
Budgeting Issues (1)
](https://www.g2.com/products/genuity/reviews?qs=pros-and-cons)

### [Genuity](https://www.g2.com/products/genuity/reviews)

Genuity builds tools to help businesses and IT leaders navigate the IT market, optimize their technology spend, and improve their bottom line. Our goal is to level the playing field by shining a light into the black box of IT. We’re empowering businesses to make informed decisions about the technology behind critical operations through software and community.

**Average Rating:** 4.7/5.0

**Total Reviews:** 83

#### Who Is the Company Behind Genuity?

- **Seller:** [Genuity](https://www.g2.com/sellers/genuity)
- **Year Founded:** 2017
- **HQ Location:** Glen Ellyn, US
- **Twitter:** @Genuity  
7 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eae2207c8a82c11ff88fd145ade726da2dc5d20e9a7ab00705697763b6888c30&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18644970%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 71% Medium, 22% Small

#### What Do G2 Reviewers Say About Genuity?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **integration capabilities** of Genuity, seamlessly connecting help desk, inventory, and contracts with accounting apps.
- Users value the **feature crossover** in Genuity, enhancing efficiency across help desk, inventory, and contracts.
- Users praise the **fast and efficient customer service** of Genuity, meeting all their requirements seamlessly.
- Users appreciate the **fast and efficient customer support** of Genuity, effectively meeting all their needs.
- Users value the **easy integrations** of Genuity, enhancing efficiency across help desk, inventory, and accounting applications.

##### Cons

- Users report **budgeting issues** due to unexpected price increases, complicating their financial management with Genuity.
- Users express concerns over the **unexpected price increase** for Genuity, feeling it’s become prohibitively expensive.
- Users express frustration over the **expensive pricing** of Genuity, noting a shocking 400% increase without warning.
- Users are frustrated by the **high fees** of Genuity, with unexpected price increases impacting their budgets significantly.
- Users note a significant **absence of features** for IT support, limiting functionality for diverse operations.

#### What Are Recent G2 Reviews of Genuity?

**["Geunity: All-in-One Asset, Helpdesk, and Vendor Management"](https://www.g2.com/survey_responses/genuity-review-12813081)**

**Rating:** 5.0/5.0 stars

_— Arnissa B._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12813081)

**["Simple, Reliable Ticketing with Outstanding Support and Great Value"](https://www.g2.com/survey_responses/genuity-review-12627238)**

**Rating:** 5.0/5.0 stars

_— Samuel H._

[Read full review](https://www.g2.com/survey_responses/genuity-review-12627238)

#### What Are G2 Users Discussing About Genuity?

- [What is Genuity used for?](https://www.g2.com/discussions/what-is-genuity-used-for)

[
Tellennium Management of...
](https://www.g2.com/products/tellennium-management-of-things-mot/reviews)

By [The Tellennium Group](https://www.g2.com/sellers/the-tellennium-group)

[

4.9/5(9)

](https://www.g2.com/products/tellennium-management-of-things-mot/reviews)

Product Description

Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring

### [Tellennium Management of Things (MoT)](https://www.g2.com/products/tellennium-management-of-things-mot/reviews)

Tellennium is an enterprise expense management company – traditionally known as telecom expense management (TEM) - that provides companies with technology and expertise to efficiently manage recurring telecom, mobility, utility, and technology expenses. The platform, Management of Things®, has been recognized by the AOTMP as the hottest new IT solution of 2021.

**Average Rating:** 4.9/5.0

**Total Reviews:** 9

#### Who Is the Company Behind Tellennium Management of Things (MoT)?

- **Seller:** [The Tellennium Group](https://www.g2.com/sellers/the-tellennium-group)
- **Year Founded:** 1999
- **HQ Location:** Louisville, Kentucky
- **Twitter:** @tellennium  
36 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=209d9c6568e5b0a184efc9946c3ac7541d1005643f4376b1b00a39140a52fc7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2423086&secure%5Burl_type%5D=linkedin_company_website)  
47 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 78% Large, 22% Medium

#### What Are Recent G2 Reviews of Tellennium Management of Things (MoT)?

**["Thank you for being a valued business partner!"](https://www.g2.com/survey_responses/tellennium-management-of-things-mot-review-6697723)**

**Rating:** 5.0/5.0 stars

_— David P._

[Read full review](https://www.g2.com/survey_responses/tellennium-management-of-things-mot-review-6697723)

**["Manage and monitor Devices"](https://www.g2.com/survey_responses/tellennium-management-of-things-mot-review-8660290)**

**Rating:** 5.0/5.0 stars

_— Lily W._

[Read full review](https://www.g2.com/survey_responses/tellennium-management-of-things-mot-review-8660290)

#### What Are G2 Users Discussing About Tellennium Management of Things (MoT)?

- [What is Tellennium Management of Things (MoT) used for?](https://www.g2.com/discussions/what-is-tellennium-management-of-things-mot-used-for)

[
brightfin
](https://www.g2.com/products/brightfin/reviews)

By [brightfin](https://www.g2.com/sellers/brightfin)

[

4.4/5(16)

](https://www.g2.com/products/brightfin/reviews)

What do users say?

Users consistently praise the exceptional customer service and effective communication provided by Brightfin, noting that the support team is always available and responsive to their needs. Many appre

### [brightfin](https://www.g2.com/products/brightfin/reviews)

brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery. Partnering with enterprises and government agencies globally, brightfin provides cost savings, efficiencies, and deep insights into mobile, telecom (fixed), and cloud expenses. The company has earned a spot on the Inc. 5,000 fastest-growing companies for the last two years and was the highest-recognized technology expense management company.

**Average Rating:** 4.4/5.0

**Total Reviews:** 16

#### Who Is the Company Behind brightfin?

- **Seller:** [brightfin](https://www.g2.com/sellers/brightfin)
- **HQ Location:** Centennial, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1eb0acc0d27969f60e7241fb175aa0127c90a8d97296c97468bdcd22e8012d72&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrightfin-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
167 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Construction
- **Company Size:** 50% Medium, 50% Large

#### What Are Recent G2 Reviews of brightfin?

**["Mobile Solutions to Brightfin"](https://www.g2.com/survey_responses/brightfin-review-4838368)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/brightfin-review-4838368)

**["The most amicable, kind, amazing reps you'll ever meet."](https://www.g2.com/survey_responses/brightfin-review-4985607)**

**Rating:** 5.0/5.0 stars

_— Katherine V._

[Read full review](https://www.g2.com/survey_responses/brightfin-review-4985607)

#### What Are G2 Users Discussing About brightfin?

- [What is brightfin used for?](https://www.g2.com/discussions/what-is-brightfin-used-for)

[
Lightyear
](https://www.g2.com/products/lightyear/reviews)

By [Lightyear](https://www.g2.com/sellers/lightyear-0e27fea6-6ef3-426f-860e-6313174d9c76)

[

5/5(15)

](https://www.g2.com/products/lightyear/reviews)

What do users say?

Users consistently praise the ease of use and time savings provided by Lightyear, highlighting its ability to streamline the procurement process for ISP services. The platform's intuitive interface an

Pros and Cons

[
Efficiency (3)
](https://www.g2.com/products/lightyear/reviews?qs=pros-and-cons)

### [Lightyear](https://www.g2.com/products/lightyear/reviews)

Lightyear is the only digital workflow and system of record platform that unlocks efficiency across the full lifecycle for enterprise telecom services, revolutionizing the telecom experience. Lightyear’s Procurement platform automates RFP creation, quoting, install management, and more for internet, WAN, voice, and colocation services, reducing time spent on procurement materially while network intelligence and pricing data ensures enterprises select the optimal solution at the lowest cost. Lightyear’s Network Inventory Manager creates a digital system of record for enterprise networks, tracking 30+ data points per service (static IPs, contract details, account IDs) and automating lifecycle management workflows such as MACD ticketing and renewal re-shopping. Lightyear’s Expense Management platform provides AI-native automation for telecom billing and payments across all carriers and service types—providing enterprises with full visibility, control, and a single source of truth for telecom expenses within their closed lifecycle management platform. Enterprises that leverage Lightyear across the full telecom lifecycle spend exponentially less time on telecom management while reducing telecom costs significantly.

**Average Rating:** 5.0/5.0

**Total Reviews:** 15

#### Who Is the Company Behind Lightyear?

- **Seller:** [Lightyear](https://www.g2.com/sellers/lightyear-0e27fea6-6ef3-426f-860e-6313174d9c76)
- **Year Founded:** 2019
- **HQ Location:** New York, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7774a013406a1d7dbb9b9c71f680c8c50735e02c484e2678c05ab28e8a69d7bc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flightyearai%2F&secure%5Burl_type%5D=linkedin_company_website)  
75 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Small, 27% Large

#### What Do G2 Reviewers Say About Lightyear?

_AI-generated summary from verified user reviews_

##### Pros

- Users greatly value the **efficiency** of Lightyear, streamlining billing and management of ISP services seamlessly.
- Users appreciate the **centralized management** of Lightyear, making billing and circuit management significantly easier and more efficient.
- Users love the **ease of use** of Lightyear, simplifying complex tasks like billing and circuit management effortlessly.
- Users value the **effective organization** of Lightyear, which simplifies billing and streamlines ISP management effortlessly.
- Users highlight the **streamlined procurement efficiency** of Lightyear, optimizing global services and reducing complexities.

#### What Are Recent G2 Reviews of Lightyear?

**["Revolutionized Our Global ISP Management with Streamlined Procurement"](https://www.g2.com/survey_responses/lightyear-review-11979573)**

**Rating:** 5.0/5.0 stars

_— Verified User in Manufacturing_

[Read full review](https://www.g2.com/survey_responses/lightyear-review-11979573)

**["Highly Effective One-Stop Solution for ISP Circuits and Billing"](https://www.g2.com/survey_responses/lightyear-review-12053224)**

**Rating:** 5.0/5.0 stars

_— Petros A._

[Read full review](https://www.g2.com/survey_responses/lightyear-review-12053224)

[
Solve(X)
](https://www.g2.com/products/solve-x/reviews)

By [GoExceed Mobil(X) Suite](https://www.g2.com/sellers/goexceed-mobil-x-suite)

[

4.7/5(10)

](https://www.g2.com/products/solve-x/reviews)

What do users say?

Users consistently praise the product for its cost savings and ease of use, highlighting how it simplifies managing multiple wireless accounts and provides clear insights into mobile spending. Many ap

Pros and Cons

[
Cost Saving (1)
](https://www.g2.com/products/solve-x/reviews?qs=pros-and-cons)

### [Solve(X)](https://www.g2.com/products/solve-x/reviews)

Built on Azure, Solve(X) is an AUTOMATED Wireless Expense Management (WEM) solution that INTERPRETS & REDUCES your monthly wireless charges by utilizing machine learning and real-time data pool management while custom API's IMPLEMENT savings directly with your wireless carrier(s). OneSYNC, our prebuilt API platform, fully integrates with your MDM, help desk ticketing, asset management, and ERP systems, to automate additional savings opportunities, manage assets, and ensure data integrity. Solve(X) makes mobility management simpler and more cost-efficient than any other solution of its kind.

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### Who Is the Company Behind Solve(X)?

- **Seller:** [GoExceed Mobil(X) Suite](https://www.g2.com/sellers/goexceed-mobil-x-suite)
- **Year Founded:** 2001
- **HQ Location:** Elmhurst, IL
- **Twitter:** @GoExceed  
568 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0968240a709309edade7dfde3b5f3963474f485b82c2091f33361ae5c3e9d66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fexceed-group-an-ecomputer-company-%2F&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 30% Medium

#### What Do G2 Reviewers Say About Solve(X)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **cost-saving tracking** features of Solve(X), effectively managing expenses across various carriers.
- Users value the **clean and easy navigation** of Solve(X), finding it superior to cluttered alternatives.
- Users appreciate the **clean and easy navigation** of Solve(X), finding it superior to cluttered alternatives.
- Users value the **tracking capabilities** of Solve(X), making it easy to monitor accounts and savings across carriers.
- Users value the **visibility** of account details across carriers, effectively tracking cost savings with ease.

#### What Are Recent G2 Reviews of Solve(X)?

**["Mobil(X) Review"](https://www.g2.com/survey_responses/solve-x-review-7944913)**

**Rating:** 5.0/5.0 stars

_— Joe W._

[Read full review](https://www.g2.com/survey_responses/solve-x-review-7944913)

**["Evolving product to meet customer demands and provide clarity around mobile costs and controls."](https://www.g2.com/survey_responses/solve-x-review-7948889)**

**Rating:** 4.5/5.0 stars

_— Trenton R._

[Read full review](https://www.g2.com/survey_responses/solve-x-review-7948889)

[
Motus MMS
](https://www.g2.com/products/motus-mms/reviews)

By [Motus, LLC](https://www.g2.com/sellers/motus-llc)

[

4.4/5(15)

](https://www.g2.com/products/motus-mms/reviews)

What do users say?

Users consistently praise the software for its ease of use and prompt payments, highlighting how it simplifies the reimbursement process without complications. Many appreciate the smooth navigation an

Pros and Cons

[
Ease of Use (5)
](https://www.g2.com/products/motus-mms/reviews?qs=pros-and-cons)[
Improvement Needed (1)
](https://www.g2.com/products/motus-mms/reviews?qs=pros-and-cons)

### [Motus MMS](https://www.g2.com/products/motus-mms/reviews)

Beyond delivering Managed Mobility Services (MMS) at competitive rates and driving mobility cost savings, we unite the technology, capabilities and expertise to manage all enterprise mobility needs. Our total solution simplifies the full life-cycle management of all mobile devices while driving end-user productivity and satisfaction. Find greater visibility to all of your carrier data, mobile assets, focus areas for employee support, and administration and IT needs. The Motus difference: - Source provider that manages all core functions in-house - Expert help desk with both standard and advanced support - MDM Services that include enrollment, console management and end-user support - Forward and Reverse logistics as well as sustainable recovery solutions - Unique cost control (reduction) solutions

**Average Rating:** 4.4/5.0

**Total Reviews:** 14

#### Who Is the Company Behind Motus MMS?

- **Seller:** [Motus, LLC](https://www.g2.com/sellers/motus-llc)
- **Year Founded:** 2004
- **HQ Location:** Boston, MA
- **Twitter:** @motusdotcom  
4,673 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d835ac4ab6eb5b14d073b1ee7773836a863afebc2e72e3e7567a10f0377d9c5d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F703025%2F&secure%5Burl_type%5D=linkedin_company_website)  
839 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Large, 20% Medium

#### What Do G2 Reviewers Say About Motus MMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Motus MMS to be **user-friendly and easy to use** , streamlining reimbursement and tracking mileage efficiently.
- Users commend the **streamlined communication** process of Motus MMS, appreciating timely updates on reimbursements.
- Users appreciate the **cost-saving convenience** of Motus MMS, simplifying work reimbursements efficiently without hassle.
- Users value the **timely and professional support** provided by Motus MMS, consistently meeting their needs effectively.
- Users find the **implementation ease** of Motus MMS straightforward, enhancing their overall experience with the software.

##### Cons

- Users find the **wireless tracker challenging** to use, indicating that improvement is needed for better functionality.
- Users find **navigation difficult** , facing new challenges monthly to input necessary information efficiently.
- Users highlight the **poor documentation** of Motus MMS, making it difficult to effectively utilize the tool.
- Users report **untimely reimbursements** with Motus MMS, which can lead to frustration and financial delays.

#### What Are Recent G2 Reviews of Motus MMS?

**["Fast and Sufficient"](https://www.g2.com/survey_responses/motus-mms-review-11003810)**

**Rating:** 5.0/5.0 stars

_— LaVell J._

[Read full review](https://www.g2.com/survey_responses/motus-mms-review-11003810)

**["Motus MMS: A One-Stop Shop for Mobile Asset Management"](https://www.g2.com/survey_responses/motus-mms-review-10534941)**

**Rating:** 4.0/5.0 stars

_— M W._

[Read full review](https://www.g2.com/survey_responses/motus-mms-review-10534941)

[
Tangoe
](https://www.g2.com/products/tangoe-tangoe/reviews)

By [Tangoe](https://www.g2.com/sellers/tangoe)

[

4.1/5(8)

](https://www.g2.com/products/tangoe-tangoe/reviews)

Product Description

Tangoe is the global leader in technology expense and lifecycle management, empowering enterprises to gain complete visibility, control, and cost savings across their Telecom, Mobile, and Cloud enviro

Pros and Cons

[
Ease of Use (2)
](https://www.g2.com/products/tangoe-tangoe/reviews?qs=pros-and-cons)[
Complexity (1)
](https://www.g2.com/products/tangoe-tangoe/reviews?qs=pros-and-cons)

### [Tangoe](https://www.g2.com/products/tangoe-tangoe/reviews)

Tangoe is the global leader in technology expense and lifecycle management, empowering enterprises to gain complete visibility, control, and cost savings across their Telecom, Mobile, and Cloud environments. With over two decades of innovation and a trusted client base that includes Fortune 500 companies, Tangoe delivers intelligent automation, deep analytics, and expert services that simplify complexity and drive business value. Telecom Expense Management (TEM) Tangoe’s Telecom solution helps organizations manage fixed-line services, voice, data, and network infrastructure with precision and efficiency. Our platform automates invoice processing, audits telecom spend and optimizes contracts to uncover savings and eliminate waste. With real-time dashboards and powerful reporting tools, IT and finance teams gain full transparency into telecom usage and costs—across all carriers, geographies, and service types. Tangoe also supports global procurement, dispute resolution, and inventory management, ensuring your telecom environment is always optimized and compliant. Managed Mobility Services (MMS) Tangoe’s MMS solution simplifies the entire mobile lifecycle—from device procurement and provisioning to policy enforcement, usage monitoring, and decommissioning. Whether managing thousands of smartphones or tablets across multiple regions, Tangoe MMS delivers automation, cost control, and security. Our platform integrates with leading MDM/UEM tools and supports all major carriers, enabling centralized control and real-time visibility. Tangoe also offers white-glove support services, including help desk, logistics, and device recycling, so your teams stay productive and connected. Cloud Expense Management (CEM) Tangoe’s Cloud solution gives enterprises the tools to manage and optimize their SaaS and IaaS investments. With automated discovery, license tracking, and usage analytics, Tangoe helps eliminate shadow IT, reduce redundant subscriptions, and right-size cloud services. Our platform integrates with major cloud providers like AWS, Azure, Google Cloud, and Oracle Cloud offering a unified view of cloud spend and usage. Tangoe CEM ensures governance, compliance, and cost efficiency—so you can scale your cloud strategy with confidence. Why Tangoe? Tangoe is more than a platform—it’s a strategic partner in your digital transformation. With AI-driven insights, global expertise, and unmatched scalability, Tangoe empowers enterprises to do more with less—across telecom, mobile, and cloud. Learn more at Tangoe.com

**Average Rating:** 4.1/5.0

**Total Reviews:** 8

#### Who Is the Company Behind Tangoe?

- **Seller:** [Tangoe](https://www.g2.com/sellers/tangoe)
- **Year Founded:** 2000
- **HQ Location:** Indianapolis, Indiana
- **Twitter:** @Tangoe  
1,658 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c4c05f52bec803aba98c8a31b9b59fc78b93e4993a1534e9eccd8232c21b1bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftangoe&secure%5Burl_type%5D=linkedin_company_website)  
1,472 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Medium

#### What Do G2 Reviewers Say About Tangoe?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Tangoe, making management of expenses and orders seamless and efficient.
- Users find Tangoe's **easy navigation** invaluable for managing transactions and expenses efficiently across multiple platforms.
- Users find Tangoe's **navigation ease** invaluable for efficient mobile order management and expense tracking.
- Users value the **seamless bank integration** of Tangoe, simplifying payment tracking and enhancing overall business expense management.
- Users value the **ease of management** with Tangoe, streamlining expense tracking and enhancing workflow efficiency.

##### Cons

- Users find the **complexity** of the Tangoe portal increases confusion while trying to navigate and select tools.
- Users find the **dashboard confusing and lacking customization** , leading to increased complexity in selecting tools for their tasks.
- Users struggle with **layout issues** as customization is lacking, leading to confusion and complexity in using the dashboard.
- Users find the **learning curve steep** due to the confusing dashboard and lack of customization features.
- Users find the **limited customization** options confusing, complicating tool selection and dashboard usability.

#### What Are Recent G2 Reviews of Tangoe?

**["Compact and best solution for expanse management and tracking"](https://www.g2.com/survey_responses/tangoe-review-9126455)**

**Rating:** 4.5/5.0 stars

_— Shravan G._

[Read full review](https://www.g2.com/survey_responses/tangoe-review-9126455)

**["Great Software and Even Better App; One Stop Shop"](https://www.g2.com/survey_responses/tangoe-review-4990973)**

**Rating:** 5.0/5.0 stars

_— Matt H._

[Read full review](https://www.g2.com/survey_responses/tangoe-review-4990973)

#### What Are G2 Users Discussing About Tangoe?

- [What is Tangoe Managed Mobility Services used for?](https://www.g2.com/discussions/tangoe-managed-mobility-services-what-is-tangoe-managed-mobility-services-used-for)
- [What is Tangoe Managed Mobility Services used for?](https://www.g2.com/discussions/what-is-tangoe-managed-mobility-services-used-for)
- [What are TEM services?](https://www.g2.com/discussions/tangoe-what-are-tem-services)
- [What are TEM services?](https://www.g2.com/discussions/what-are-tem-services)
- [Is tangoe a SaaS company?](https://www.g2.com/discussions/tangoe-is-tangoe-a-saas-company)

[
Mindglobal Intelligence...
](https://www.g2.com/products/mindglobal-intelligence-platform/reviews)

By [Mindglobal](https://www.g2.com/sellers/mindglobal)

[

5/5(3)

](https://www.g2.com/products/mindglobal-intelligence-platform/reviews)

Product Description

The Mindglobal Intelligence Platform (MIP) is a proprietary telecom and mobility management solution that gives organizations a single place to manage mobile devices, telecom services, assets, invento

### [Mindglobal Intelligence Platform](https://www.g2.com/products/mindglobal-intelligence-platform/reviews)

The Mindglobal Intelligence Platform (MIP) is a proprietary telecom and mobility management solution that gives organizations a single place to manage mobile devices, telecom services, assets, inventory, expenses, procurement, support requests, reporting, and analytics. By combining software, automation, business intelligence, and managed services into one unified platform, MIP eliminates the need for multiple disconnected tools and manual processes. MIP helps organizations manage wireless and wireline telecom expenses, track mobile devices, tablets, laptops, and IoT assets, automate device ordering and lifecycle workflows, optimize carrier rate plans, audit carrier invoices, and allocate costs by employee, department, or business unit. The platform also integrates with HR systems, ServiceNow, and other ITSM platforms — supporting both domestic and global mobility programs. The platform provides role-based access for executives, managers, IT and telecom administrators, and employees, ensuring each user sees only the information and functions relevant to their role. Key capabilities include financial management tools such as monthly rate plan optimization, invoice auditing, carrier contract management, and savings tracking; asset and inventory management with real-time visibility, device lifecycle management, procurement workflows, and IoT/M2M support; and robust reporting and analytics featuring real-time dashboards, custom reports, predictive analytics, spend trending, and international usage analysis. Employees benefit from a self-service ordering portal with approval workflows, order status tracking, and 24/7 support access. AI and automation capabilities include natural language data requests, AI-assisted financial analysis, threat detection, and enhanced forecasting tools. Organizations using MIP typically achieve 15–25% wireless savings through optimization services, and 10–30% cost reductions across broader technology expense management programs through auditing, automation, and process improvements. Think of the Mindglobal Intelligence Platform as a telecom expense management system, asset management database, service portal, business intelligence platform, and managed mobility operations center — all working together in one solution.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Mindglobal Intelligence Platform?

- **Seller:** [Mindglobal](https://www.g2.com/sellers/mindglobal)
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0a75fb95b4aa0243983415e5b5cd146a9f5cd85c0dd6d12206578af0a53176c5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmindglobal&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Large

#### What Are Recent G2 Reviews of Mindglobal Intelligence Platform?

**["Strong Invoice Audits That Boost Telecom Spending Efficiency"](https://www.g2.com/survey_responses/mindglobal-intelligence-platform-review-13039012)**

**Rating:** 5.0/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/mindglobal-intelligence-platform-review-13039012)

**["Actionable Wireless Usage Monitoring That Optimizes Our Plans"](https://www.g2.com/survey_responses/mindglobal-intelligence-platform-review-12977167)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/mindglobal-intelligence-platform-review-12977167)

[
RadiusPoint
](https://www.g2.com/products/radiuspoint/reviews)

By [RadiusPoint](https://www.g2.com/sellers/radiuspoint-792f66ac-5f47-4cca-ba3e-8496c201fff6)

[

5/5(3)

](https://www.g2.com/products/radiuspoint/reviews)

Product Description

RadiusPoint is a BPO provider that utilizes the Software as a Service (SaaS) model using proprietary software, ExpenseLogic. Reducing costs, increasing productivity and delivering predictable, reliabl

### [RadiusPoint](https://www.g2.com/products/radiuspoint/reviews)

RadiusPoint is a BPO provider that utilizes the Software as a Service (SaaS) model using proprietary software, ExpenseLogic. Reducing costs, increasing productivity and delivering predictable, reliable results allows our clients to realize reduced workloads for their accounts payable, telecom, information technology (IT) and utility or energy departments while optimizing and reducing service costs.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### Who Is the Company Behind RadiusPoint?

- **Seller:** [RadiusPoint](https://www.g2.com/sellers/radiuspoint-792f66ac-5f47-4cca-ba3e-8496c201fff6)
- **Year Founded:** 1992
- **HQ Location:** Casselberry, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=613363af4b3ef49b76b7a66cb29c29359cc50b224e281a3ee94398a50e9f6cb2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fradiuspoint&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of RadiusPoint?

**["Useful tool for utility management."](https://www.g2.com/survey_responses/radiuspoint-review-10419316)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/radiuspoint-review-10419316)

**["KONE-RadiusPoint"](https://www.g2.com/survey_responses/radiuspoint-review-10517262)**

**Rating:** 5.0/5.0 stars

_— Ben S._

[Read full review](https://www.g2.com/survey_responses/radiuspoint-review-10517262)

[
ExpenseLogic
](https://www.g2.com/products/expenselogic/reviews)

By [Radiuspoint](https://www.g2.com/sellers/radiuspoint)

[

5/5(2)

](https://www.g2.com/products/expenselogic/reviews)

Product Description

RadiusPoint developed ExpenseLogic in June 1996 and has continuously upgraded the software features and capabilities to meet our clients needs. RadiusPoint is located in Orlando, Florida and has been

### [ExpenseLogic](https://www.g2.com/products/expenselogic/reviews)

RadiusPoint developed ExpenseLogic in June 1996 and has continuously upgraded the software features and capabilities to meet our clients needs. RadiusPoint is located in Orlando, Florida and has been in business since January 1992. ExpenseLogic is a cloud-based expense management tool that supports operations, telecom, facilities and finance with data analytics. Scalable software that can benefit companies of any size. Robust software for managing telecom, wireless, IT or utility invoices for companies in any industry with numerous monthly invoices. The operations team can use ExpenseLogic to see the granular details of utility usage or telecom costs at each location while the telecom and IT department will enjoy have a quick view of the inventory of lines and circuits at their fingertips. The finance and accounts payable team will utilize the invoice processing and bill pay functionality with the accrual file and general ledger upload files fully integrating with their ERP accounting systems.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind ExpenseLogic?

- **Seller:** [Radiuspoint](https://www.g2.com/sellers/radiuspoint)
- **Year Founded:** 1992
- **HQ Location:** Casselberry, US
- **Twitter:** @RadiusPoint  
454 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=615db0b6f976c8b7209c1a794ed0619cb76888c55035888b6b9e643150d58501&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6455589%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of ExpenseLogic?

**["Standard budgeting and expenditure tracking software"](https://www.g2.com/survey_responses/expenselogic-review-7416232)**

**Rating:** 5.0/5.0 stars

_— Valerie B._

[Read full review](https://www.g2.com/survey_responses/expenselogic-review-7416232)

**["Perfect Software to manage all utitlity, telecom and related expenses"](https://www.g2.com/survey_responses/expenselogic-review-7379346)**

**Rating:** 5.0/5.0 stars

_— Mayank G._

[Read full review](https://www.g2.com/survey_responses/expenselogic-review-7379346)

[
ServiceNow Order Management...
](https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews)

By [ServiceNow](https://www.g2.com/sellers/servicenow)

[

4.5/5(2)

](https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews)

Product Description

Turn services into revenue quickly while building for customer success.

Pros and Cons

[
Ease of Learning (1)
](https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews?qs=pros-and-cons)[
UX Improvements (1)
](https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews?qs=pros-and-cons)

### [ServiceNow Order Management for Telecommunications](https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews)

Turn services into revenue quickly while building for customer success.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind ServiceNow Order Management for Telecommunications?

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 employees on LinkedIn®
- **Ownership:** NYSE:NOW

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About ServiceNow Order Management for Telecommunications?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **ease of learning** with ServiceNow Order Management, thanks to its organized records and intuitive navigation.
- Users find ServiceNow Order Management **easy to use** , thanks to its organized records and intuitive navigation.
- Users benefit from the **task efficiency** of ServiceNow Order Management, enjoying streamlined access to organized records and functionalities.

##### Cons

- Users find that the **GUI-driven platform limits customization** , making it challenging to meet specific requirements effectively.

#### What Are Recent G2 Reviews of ServiceNow Order Management for Telecommunications?

**["Making Catalog driven order management easy"](https://www.g2.com/survey_responses/servicenow-order-management-for-telecommunications-review-9497920)**

**Rating:** 4.5/5.0 stars

_— Shivam J._

[Read full review](https://www.g2.com/survey_responses/servicenow-order-management-for-telecommunications-review-9497920)

**["ServiceNow : A Low-Code platform for problem solving minds."](https://www.g2.com/survey_responses/servicenow-order-management-for-telecommunications-review-10934232)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/servicenow-order-management-for-telecommunications-review-10934232)

[
Upland Cimpl
](https://www.g2.com/products/upland-cimpl/reviews)

By [Upland Software](https://www.g2.com/sellers/upland-software)

[

4.5/5(3)

](https://www.g2.com/products/upland-cimpl/reviews)

Product Description

Upland Cimpl is technology expense management software that helps IT teams focus on what they do best without limitations: Driving value and getting things done. Enterprise and public sector organizat

### [Upland Cimpl](https://www.g2.com/products/upland-cimpl/reviews)

Upland Cimpl is technology expense management software that helps IT teams focus on what they do best without limitations: Driving value and getting things done. Enterprise and public sector organizations use Cimpl and Upland’s Managed Services team to simplify the procure-to-pay process for technology products and services across mobile, telecom, and cloud. The solution enables the optimal spend of IT budget by eliminating zero-usage devices and billing discrepancies. Reasons why customers love Cimpl are that they achieve cost transparency, streamline processes and increase accuracy, augment team with managed services. Learn more at www.uplandsoftware.com/cimpl/

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Upland Cimpl?

- **Seller:** [Upland Software](https://www.g2.com/sellers/upland-software)
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b94d4c3fe97f291d7633eae74199ffdaee6414c14803e9bd9c614b6d6852394&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3139095%2F&secure%5Burl_type%5D=linkedin_company_website)  
815 employees on LinkedIn®
- **Ownership:** NASDAQ:UPLD
- **Total Revenue (USD mm):** $291

#### Who Uses This Product?

- **Company Size:** 67% Large, 33% Medium

#### What Are Recent G2 Reviews of Upland Cimpl?

**["Clear Telecom Expense Visibility and Useful Reporting with Upland Cimpl"](https://www.g2.com/survey_responses/upland-cimpl-review-13132857)**

**Rating:** 4.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/upland-cimpl-review-13132857)

**["Easy Cellular Line Management and Quick Modifications"](https://www.g2.com/survey_responses/upland-cimpl-review-12629069)**

**Rating:** 4.5/5.0 stars

_— Verified User in Automotive_

[Read full review](https://www.g2.com/survey_responses/upland-cimpl-review-12629069)

[
Audit Assistant
](https://www.g2.com/products/audit-assistant/reviews)

By [UTR Global](https://www.g2.com/sellers/utr-global)

[

4/5(1)

](https://www.g2.com/products/audit-assistant/reviews)

Product Description

Historically, telecom audits were manual activities that involved stacks of paper, tariffs, contracts and lots of time. No more UTR has developed an Audit Assistant application that automates the enti

### [Audit Assistant](https://www.g2.com/products/audit-assistant/reviews)

Historically, telecom audits were manual activities that involved stacks of paper, tariffs, contracts and lots of time. No more UTR has developed an Audit Assistant application that automates the entire charge verification and audit process for voice, data, wireless and usage for tariffed, plan and contracted billing.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Audit Assistant?

- **Seller:** [UTR Global](https://www.g2.com/sellers/utr-global)
- **Year Founded:** 1991
- **HQ Location:** Englewood Cliffs, US
- **Twitter:** @utrglobal  
13 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9adcba94c6ef7fa97be7e855094ce5b7df93e01737880ca7d48570edb026bfd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Futrglobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Audit Assistant?

**["Magnificent"](https://www.g2.com/survey_responses/audit-assistant-review-8722202)**

**Rating:** 4.0/5.0 stars

_— Verified User in Research_

[Read full review](https://www.g2.com/survey_responses/audit-assistant-review-8722202)

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 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated October 24, 2025

Telecom expense management (TEM) solutions enable organizations to monitor, control, and optimize the costs of telecommunications and IT services. They help businesses manage invoices, contracts, usage data, and telecom assets across multiple service providers, ensuring billing accuracy and eliminating unnecessary expenses.

These solutions are used by mid-sized and large enterprises with complex telecom operations. They help finance, IT, and procurement teams gain clear visibility into telecom spending. By centralizing data and automating expense workflows, TEM software supports cost control, transparency, and compliance across the organization.

TEM solutions address common challenges such as billing errors, redundant services, and fragmented vendor management. By automating invoice validation and consolidating data, they prevent overcharges and streamline financial reconciliation.

TEM solutions often works in tandem with related technologies such as [wireless expense management (WEM)](https://www.g2.com/categories/wireless-expense-management-wem), [mobile device management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm), and [SaaS spend management](https://www.g2.com/categories/saas-spend-management). WEM software focuses on tracking and optimizing mobile service costs, while MDM manages and secures the devices connected to those services. SaaS spend management software, on the other hand, helps organizations control costs associated with cloud-based applications. Many modern TEM platforms integrate elements of these technologies, providing a unified view of communication, device, and software expenses. However, some solutions remain focused solely on telecom cost management, offering deeper expertise in carrier billing, contracts, and network services.

To qualify for inclusion in the Telecom Expense Management (TEM) category, a product must:

- Provide automated invoice capture, validation, and payment processing to manage telecom bills across multiple carriers
- Include tools for contract and rate plan management to track agreements, discounts, and renewals
- Offer a centralized inventory of telecom assets, services, and devices for complete visibility and lifecycle management
- Deliver usage analytics and reporting to monitor spending patterns, identify cost-saving opportunities, and support budgeting
- Enable dispute and audit management to detect billing errors and recover overcharges
- Support cost allocation and chargeback features to assign expenses accurately across departments or cost centers
- Include workflow automation for invoice approvals, exception handling, and process standardization
- Provide basic integration or data export capabilities with accounting and business systems to ensure accurate and consistent financial reporting
- Provide alerts and notifications for contract expirations, overspending, or unusual usage activity

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