I was able to sign up and start using the platform within 5-10 minutes. The interface is very easy to use. I had to lookup the help guide to write a query and was amazed at how simple or complex the boolean query could become.

The Alerts functionality was very powerful. Imagine Google Alerts v3 for Social Conversations

The dashboards were very customizable and I was able to drag, drop and rearrange widgets. Review collected by and hosted on G2.com.

Nothing to complain. It was really good. Review collected by and hosted on G2.com.

We help our clients manage their distribution and fulfillment better by improving the quality, and timeliness of related data. Like most companies in the b2b space, among other things we listen to social media conversations to improve our understanding of the market - for product improvement and positioning. Doing it at scale was extremely challenging and generally, the results were influenced disproportionately by the background and biases of the researching individuals. Radarr has helped us increase our coverage of relevant conversations and do it more objectively. The ML-based sentiment engine is extremely powerful and it identifies relevant conversations with surprisingly amazing accuracy.

The best part is the UI which makes it simple to write queries and carry out research rapidly. The way the query results are presented in the dashboard makes it easy to separate the wheat from the chaff. As of now, the out-of-the-box dashboards are more than sufficient for our needs. In the future, we may consider creating custom ones or even the advanced querying features - both looked extremely promising during demos. Review collected by and hosted on G2.com.

The training content for the advanced features must be improved. That will help us implement those faster. Review collected by and hosted on G2.com.

Team Radarr has done an amazing job in creating social media insights for brands. Love the dashboard features; comprehensive and feature rich. Easy to detect long term trends using this tool. Best sentiment accuracy amongst Asian languages! The coolest feature is the real time alert, which helps us correct negative sentiments quickly. Most importantly it provides robust analytics for tracking competitor brands/ benchmarking against industry performance. The tech team at Radarr is amazingly responsive and always looking out for adding new functionalities based on our feedback. Review collected by and hosted on G2.com.

There are not many, Very impressed with the product offering at this point. Review collected by and hosted on G2.com.

What I like the most is the amount of analysis and insights we can get about any trend or topic. If something comes up in the 'trends' section of the platform, we build a query around it. It helps us find content ideas and helps us see what the social media narrative is about that topic. Review collected by and hosted on G2.com.

The UI took some getting used to. There are a lot of options and buttons on the dashboard and that can be a bit overwhelming at first. But as I started to use it, it became a lot easier. Review collected by and hosted on G2.com.

We usually live in a false world about our brand reputation. Radarr helped massively in accurately gauging our reputation and then we worked to change it. We had an understanding that we had a great reputation but the feedback and comments returned by radarr opened our eyes. We worked on every input radarr provided and subsequently monitored continuously and saw the reputation become from bad to great Review collected by and hosted on G2.com.

I wish they could have other pricing options and individual feature-based pricing. Review collected by and hosted on G2.com.

Radarr's social media listening tool is accurate and captures conversations from most Asian platforms and channels. It encapsulates our brand's entire online Voice Of Customer (VOC) in multiple languages, from blogs to news sites to social media platforms including App/Play Store. With Radarr, we are able to set alerts for trends research and manage any potential crisis before it goes viral. Review collected by and hosted on G2.com.

Integrations but Radarr is working on the connection with Freshdesk which will improve our experience. Review collected by and hosted on G2.com.

The ability to track trends throughout platforms and the customizable dashboard. Another feature that we found really useful is the report tool. You can download and send different types of reports and share them with other users, the team and clients. Review collected by and hosted on G2.com.

There are none. All of the features that Radarr has are very much useful to us. It suits our needs and more! Review collected by and hosted on G2.com.

Their expertise in undermining consumer insights in social conversation. They are also very flexible to tackle our team's needs which are very random though the year. Review collected by and hosted on G2.com.

I don't think there are points I don't like, yet if I need to say, the budget is not so economical especially when we struggle with our business such as the Covid pandemic to negotiate internally. Review collected by and hosted on G2.com.

Radarr made social listening easy for us and it is one of the best tools we used for good. Review collected by and hosted on G2.com.

Only thing I or our team dislikes is UI may be they will improve and make it more visual worthy. Review collected by and hosted on G2.com.

Love the easy to use dashboard that gives me the ability to track trends across all the channels we're using for digital marketing for our clients. Review collected by and hosted on G2.com.

There's not much to not like yet; we really like the insights offered by the platform for all the main channels our audience is on. Review collected by and hosted on G2.com.