---
title: Rackspace Hosting Reviews
meta_title: 'Rackspace Hosting Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 17 reviews by the users' company size, role or industry to
  find out how Rackspace Hosting works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 17
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Hosting
  url: https://www.g2.com/categories/hosting
---

# Rackspace Hosting Reviews
**Vendor:** Rackspace Technology  
**Category:** [Cloud Application Hosting Platforms](https://www.g2.com/categories/cloud-application-hosting)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 17
## About Rackspace Hosting
Rackspace Technology is a hybrid, multicloud solutions expert. We combine our expertise with the world’s leading technologies — across AI, applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.



## Rackspace Hosting Pros & Cons
**What users dislike:**

- Users express frustration over **poor customer support** , with slow ticket responses and difficult-to-understand technicians. (2 reviews)
- Users find Rackspace Hosting **expensive with poor support** , experiencing long response times and difficult communication with tech staff. (1 reviews)
- Users criticize the **high cost** of Rackspace Hosting given the poor service and difficult support experience. (1 reviews)
- Users criticize the **high pricing** of Rackspace Hosting, feeling the service does not justify the cost. (1 reviews)
- Users express frustration over **slow response times** , as support tickets remain unanswered and calls are lengthy. (1 reviews)


## Rackspace Hosting Discussions
  - [What is Rackspace Email Hosting used for?](https://www.g2.com/discussions/what-is-rackspace-email-hosting-used-for)

- [View Rackspace Hosting pricing details and edition comparison](https://www.g2.com/products/rackspace-hosting/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-13+00%3A57%3A33+-0500&secure%5Bsession_id%5D=6d0bd5d8-9612-42b6-82b5-e9c8bcb484c0&secure%5Btoken%5D=4a5e5d4650a2e9f5b2523269a519a11491a86f07c1b082434659f3292a9c1f3d&format=llm_user)

## Rackspace Hosting Features
**Set Up**
- Customization
- Ease of Installation
- Speed

**Security**
- Compliance
- Disaster Recovery
- Data Center Security

**Security - Cloud Application Hosting**
- Data Protection
- Data Backup
- Disaster Recovery

**Security**
- Secure Socket Layer (SSL) Certificate Provision
- Data Backup and Restoration
- DDoS Protection
- Malware Protection

**System Support**
- 24/7 Availability
- Scalability
- Cooling system

**Performance - Cloud Application Hosting**
- Centralized Workspace
- Server Uptime
- Collaboration

**Support**
- Domain and Sub-Domain Support
- Technical Support
- Hardware Support

**Support - Cloud Application Hosting**
- IT Support
- Flexible Pricing
- Scalability

**Application support - Cloud Application Hosting**
- Sage Hosting
- Tax Hosting
- Game Servers
- Quickbooks Hosting

## Top Rackspace Hosting Alternatives
  - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (804 reviews)
  - [Hostwinds](https://www.g2.com/products/hostwinds/reviews) - 4.9/5.0 (419 reviews)
  - [Kinsta](https://www.g2.com/products/kinsta/reviews) - 4.8/5.0 (1,561 reviews)