Rackspace CDN Reviews & Product Details


What is Rackspace CDN?

Accelerate your websites, web applications, and media delivery

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Rackspace CDN Profile Details

Rackspace CDN Profile Details

Vendor
Rackspace
Description
Rackspace, is a managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own.
Company Website
Year Founded
1998
HQ Location
San Antonio, TX
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
7,516
Twitter
@Rackspace
Twitter Followers
112,146
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Companies Using Rackspace CDN

GoEnnounce, Inc.

Rackspace CDN Reviews

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1-12 of 12 total Rackspace CDN reviews

Rackspace CDN Reviews

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1-12 of 12 total Rackspace CDN reviews
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AC
Mid-Market
(51-200 employees)
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"Easy to use, but some headaches involved"

What do you like best?

Easy to use interface that allows you to view all your containers and files as well as grab links for the files you want.

What do you dislike?

There is no way to move or rename a container. This is very annoying because I may need to rename a container to a different names after it has already been created. I also wish they had an application that my employees could use to browse the CDN and upload files from their desktop.

Recommendations to others considering the product:

We purchased the CDN because we were already a Rackspace customer, so I haven't seen other options available today. I would recommend evaluating your options before purchasing a CDN.

What problems are you solving with the product? What benefits have you realized?

We use the CDN to store large files to send to our clients, such as video trainings. We also use the CDN to upload files such as picture and icons used to embed in our support knowledgebase.

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Owner
Internet
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"Reliable and easy to use"

What do you like best?

Their REST API is easy to use and implement. In the years they've dropped charging for several type of API calls which has made the service a bit cheaper. Storage prices are cheap.

What do you dislike?

Back when I was still using it was not possible to delete a container that had files/objects in them. There was also no way to organize your files in directories. Instead, you had to name your files something like "my directory/file.txt" and use that to resolve directory structure. This also made it harder to list only a small set of files inside a directory. Maybe this has changed now.

While storage pricing was cheap I did not like the costs for data transferring.

What problems are you solving with the product? What benefits have you realized?

I've worked with Rackspace Cloud Files (and before that Mosso Cloud Files) for a while and mainly used them as a backup service. I've written a module in BlitzMax which uses their REST API and with that module I wrote a little GUI app that lets you synchronize a folder on your desktop with your Cloud Files account. I've also maintained the Perl module to interface with Rackspace Cloud Files.

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Manager Salesforce.com Development
Financial Services
Mid-Market
(201-500 employees)
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"Great Support and Fast Setup"

What do you like best?

First off if you need to talk to someone the support team is amazing. I live in San Antonio and have visited the Headquarters several times and the people are just as great in person. Super fast provisioning without having to talk to someone. The provided SDKs helped us speed up multiple integration's to Rackspace. We have several servers running PHP, Java, and .NET and where able to get them all setup using the provided SDKs with in about 1 week.

What do you dislike?

I don't have anything bad to say. They are a great company and the CDN services work great.

Recommendations to others considering the product:

If you are unsure about rackspace I would recommend giving them a call. The support team will be able to put you at ease with answers to all of your concerns and questions. I can't express how amazing they are.

What problems are you solving with the product? What benefits have you realized?

We needed rapid access to large data videos, pictures, and other media. Rackspace helped us achieve this in a smooth and seamless way. The speed of our page loads has increased drastically and has improved user satisfaction. It has also lowered case calls on slow load times and buffer issues in our videos. So not only are the users more satisfied but our support team is pleased to not have to answer as many questions from users. We have plans of increasing our use across multiple other sites that we maintain in the near future. The cost was easily covered by user retention in a more reliable platform.

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IT Support Technician and Finance Associate
Accounting
Small-Business
(11-50 employees)
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"So much faster"

What do you like best?

The information it delivers back to me. It's not just the fact that it does the work, but it also lets me know where things are being optimized and gives me a better idea of what I need to get done.

What do you dislike?

Sometimes it glitches a bit. Not sure if it's just a personal problem on my end, or something with the software.

Recommendations to others considering the product:

If you are looking for a CDN, Rackspace would be the way to go. They've done a lot of work already in other areas, and constantly improve. I imagine they'd do the same with the CDN. And the support is phenomenal.

What problems are you solving with the product? What benefits have you realized?

Trying to get the website to run smoothly. Got a lot of different bits on the site (videos, images, etc) and my users need to be able to get it quickly

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Senior Account Manager
Marketing and Advertising
Mid-Market
(51-200 employees)
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"Great cloud computing platform"

What do you like best?

I didn't work with rackspace too much, but the few clients I worked with them on were both of very varying sizes, and I liked that I got the same level of support for both clients. I always had an onboarding engineer who was there to help guide the client and I through the process.

What do you dislike?

Since I was doing everything form a consultant point of view I wasn't too hands on in the technical side so I can't say 100% that I know how everything worked, but I didn't hear any complaints from my client so I am of the opinion that there are no long standing issues in terms of performance with rackspace.

Recommendations to others considering the product:

Rackspace shines in its expertise and its support that they provide. Their advisers seem to be specialized in the area that they work in and know all the answers. You're not talking to 1 person the entire time, you have certain advisers for different things. This can sometimes be a headache trying to track down the right person but its ultimately a better business model that makes issues disappear faster, I'm a huge fan.

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Chief Enterprise Architect
Computer Software
Mid-Market
(51-200 employees)
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"Good Enough for now"

What do you like best?

If your using RackSpace for hosting, there solution is just a flip of the switch

What do you dislike?

expensive and in order for you to customize it, you need a level of expertise

What problems are you solving with the product? What benefits have you realized?

server up static page like JS, CSS and html, to reduce server load and page time

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Creator
Computer Software
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"Fast and reliable CDN"

What do you like best?

It was very easy to set up, had no issues when using it. Great support, they're always there when you need it. The dashboard meets your needs, have everything you need in place. The logging is also really good.

What do you dislike?

It's a little more expensive in South America, which is the place I had to use it most. They could do more research on local currencies depending on the continent and see that the resources are more limited depending on the place.

Recommendations to others considering the product:

Rackspace is a known brand and they deliver what you expect from them. I would certainly use it again.

What problems are you solving with the product? What benefits have you realized?

I needed to distribute static files to an open source project with over 2 thousands users/h. It was very effective, and I have no complaints.

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AP
Small-Business
(11-50 employees)
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"Simple experience"

What do you like best?

Rackspace's partnership with Akamai is reassuring. Third-party tools have been helpful in managing our CDN. Good competitive pricing too.

What do you dislike?

Not much. We use both AWS and Rackspace and I have found better documentation and community troubleshooting around AWS.

What problems are you solving with the product? What benefits have you realized?

We serve static web assets (css, js, etc) on the CDN. We also use our cdn to distribute authorized static content to clients using signed urls (though I don't believe we have tried to do this via Rackspace yet).

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CF
Mid-Market
(201-500 employees)
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"Rackspace Managed Cloud Review"

What do you like best?

The cloud computing as we know it has change for the better.

Since they becoming a public company, the support also improved tremendously. This is great as Rackspace support is already at number one best in the country.

What do you dislike?

There's nothing to dislike at that moment, everything looks to be in order when we worked with Rackspace

Recommendations to others considering the product:

They understood the technology and with fantastic support you will develop rapport with Rackspace tech guys that advised well beyond the scope of customer service.

What problems are you solving with the product? What benefits have you realized?

I have helped a company to move their SMTP servers with Rackspace. Everything worked as expected from the first day we deploy the service.

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EI
Small-Business
(11-50 employees)
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"Great Service"

What do you like best?

I think overall the product and service is great. The uptime of the service has been excellent and we have had 100% uptime so far.

What do you dislike?

I think overall the product and service is great. There is not much really to complain about.

What problems are you solving with the product? What benefits have you realized?

We have large amount of data that gets uploaded everyday to the system. The CDN allows us to scale seamlessly.

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UC
Small-Business
(11-50 employees)
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"Does a good job, inexpensive"

What do you like best?

Does what we needed it to do, not very pricey

What do you dislike?

Not as cheap as AWS. It's hard to beat AWS for price

What problems are you solving with the product? What benefits have you realized?

Serves assets over CDN

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CH
Enterprise
(5001-10,000 employees)
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"Great customer service, great product"

What do you like best?

Amazing customer service, always quick to respond. Haven't had any trouble with uptime. Load times are lightning quick.

What do you dislike?

Customization/flexibility can be a bit tough. Ensure the platform is the best fit long term before moving forward.

What problems are you solving with the product? What benefits have you realized?

Able to distribute content globally & reduce server operating costs

Rackspace CDN Features

  • Static Content Caching
  • Dynamic Content Routing
  • Cache purging
  • SSL
  • Dashboard
  • Reports

Rackspace CDN User Ratings

8.5
Ease of Use
Average: 8.6*
8.8
Quality of Support
Average: 8.7*
9.1
Ease of Setup
Average: 8.2*
* Content Delivery Network (CDN) Category
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Rackspace CDN Categories on G2