The support for incidents is very agile and efficient. Review collected by and hosted on G2.com.
The visual aspect and user interface could be more pleasant. Review collected by and hosted on G2.com.
The clarity with which the documentation is organized Review collected by and hosted on G2.com.
for the moment everything fits our needs Review collected by and hosted on G2.com.
Hello Andrea, thank you for the feedback.
That R2 Docuo allows you to organize documentation clearly and associate various departments and categories in a single document manager is exactly the kind of order we seek.
Thank you again for trusting R2 Docuo.
Best regards,
The customization capability of the platform. Review collected by and hosted on G2.com.
It depends a lot on the contracted capacity, which is why the platform's performance varies. Review collected by and hosted on G2.com.
Hello Jaime, thank you very much for the feedback and for highlighting the customization capability of the platform. It is an aspect we take special care of so that R2 Docuo adapts to quality management processes as specific as yours.
Regarding the relationship between contracted capacity and performance: it is a fair point, and we are passing it on to the technical team to continue optimizing that variable in different usage scenarios.
Thank you again for trusting R2 Docuo to gain a broad and precise view of your projects.
Best regards,
It is very flexible with the possibility of adapting it to any document management or project needs. Review collected by and hosted on G2.com.
The interface is a bit outdated and not very customizable. Review collected by and hosted on G2.com.
Hello Rubén, thank you very much for the feedback and for highlighting the flexibility of R2 Docuo to adapt to both document management and projects. It is our value proposition and we are glad that it translates into real results for HR management.
Regarding the interface: we are working on a new interface with a renewed and modern UX. We cannot share a date yet, but it is an active development line and your feedback confirms that we are heading in the right direction.
As for customization, we would like to better understand which specific aspects you need to adjust. If you regularly keep in touch with the Customer Success team, share it with them so we can pass it on to the product team.
Thanks again for trusting R2 Docuo.
Best regards,
Your adaptability to the organization. We have been able to adapt almost 100% of our manual process but automated. Review collected by and hosted on G2.com.
Many updates and the version on MAC is not the same as in the Windows environment. Review collected by and hosted on G2.com.
Hello Julio, thank you for sharing the experience about how R2 Docuo has allowed you to automate manual work. It's the kind of result we seek with the program's adaptability.
Regarding the absence of a desktop version for Mac: it is a real limitation that we are aware of, and I can tell you that we are working on a new version of the R2 Docuo client that will work on macOS. We don't have a date that I can share publicly yet, but it is an active line of development.
As for the frequency of updates, we are aware of the inconvenience it causes. I will pass your feedback to the team so we can take it into account in our operations.
Thank you again for trusting R2 Docuo to connect and automate processes with your ERP.
Best regards,
DIY - The power to create and manage your needs to your liking, not adapting to existing applications, and always counting on the support of a great team. Review collected by and hosted on G2.com.
With large volumes of data, it can slow down some loading if you have too much data to display. Review collected by and hosted on G2.com.
Thank you for the feedback and for highlighting the ability to adapt R2 Docuo to your needs without relying on closed applications, with the support of a good support team.
Regarding the slowdown in loading with large volumes of data: we are passing the details to the product team to review optimization in these scenarios.
Since the review was published anonymously, we cannot identify you to discuss this situation with you.
If you want to contact us, please create a support ticket or write to your assigned consultant today and we will look into the problem with you.
Best regards,
Support and continuous help, instantly. Service. Review collected by and hosted on G2.com.
Nothing, everything perfect, help at all times. Review collected by and hosted on G2.com.
Hello Iker, thank you very much for your feedback.
That R2 Docuo provides you with instant support for the management of CAE, PPE, training, and worker documentation, focusing on legal compliance, is exactly the kind of peace of mind we aim to offer in such critical processes as occupational risk prevention.
Thank you again for trusting R2 Docuo.
Best regards,
The best thing about R2 is the ability to optimize processes and archive documentation Review collected by and hosted on G2.com.
I'm really very satisfied with R2, I have no complaint about the application, in any case the process of the states Review collected by and hosted on G2.com.
Hello Alejandro, thank you very much for the feedback.
That R2 Docuo helps you optimize processes and archive documentation, and specifically to streamline inquiries and the search for workers registered in the system, is exactly the result we seek in PRL management.
If at any time the status process generates any doubt or you want to share more details, do not hesitate to convey it to your account manager — it is always useful for us to better understand the daily life of those who use the tool.
Thanks again for trusting R2 Docuo.
Best regards,
It enables integrating multiple processes into a single solution. Review collected by and hosted on G2.com.
There is room for improvement in communicating enhancements and their implementation within existing deployments. Review collected by and hosted on G2.com.
Thank you very much for the feedback.
Since the review was published anonymously, we have no way to identify or contact you on our end.
If you can, please contact us via support ticket or email your assigned consultant to continue this conversation with you.
Best regards,
The visualization is very clear and simple, and the design adapts to the needs you have. Review collected by and hosted on G2.com.
I can't find anything that deserves a particular review. Review collected by and hosted on G2.com.
Hello Pilar, thank you very much for the feedback.
May R2 Docuo help you manage the circulation of all the documentation received from suppliers for review and approval with clarity, with a design that adapts to what you need, is exactly the result we aim to offer.
Thank you again for trusting R2 Docuo.
Best regards,