--- title: R1 RCM Reviews meta_title: 'R1 RCM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how R1 RCM works for a business like yours. date_modified: '2026-06-21' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # R1 RCM Reviews **Vendor:** R1 **Category:** [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) **Total Reviews:** 1 ## About R1 RCM Our end-to-end revenue cycle solutions reduce friction – delivering accelerated and sustainable results across all settings of care and payment models. ## R1 RCM Reviews ### 1. Not Suitable for Non Emergent Medical Transportation Providers **Rating:** 0.0/5.0 stars **Reviewed by:** Michelle B. | Billing Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2019 **What do you like best about R1 RCM?** There is so much promise in the IMX billing platform, but unfortunately it just can't live up to the expectations put on it. I like parts of the Super CodeQ, and the sweep function can be helpful, but there are far more cons than pros for me with this system. **What do you dislike about R1 RCM?** Nightly batching limits; no control over what happens to your system or information because changes and updates are global. Some processes are automated and some aren't; very difficult to manually move accounts from one workflow another (which, you really can't in reality; we have just made a ton of workarounds). The system will hold accounts from filing claims via hidden edits that are only discoverable via reports. There is so, so much more that I could add to this list but I've already passed the 10-minute guideline for this review. **Recommendations to others considering R1 RCM:** If you run a non-emergency medical transportation service, go almost anywhere else. If you're looking at R1 primarily for the EMR capability, you'd be better staying on paper until you find something else. R1 was a less expensive option for our company 4 years ago, but it has turned out to be the costliest mistake I've ever personally witnessed anyone make. **What problems is R1 RCM solving and how is that benefiting you?** We are not solving any problems with R1. In fact, our relationship with R1 has cost my employer a tremendous amount of money (millions) and caused a ton of inner turmoil over the last 4 years. There have been no benefits and we continue to lose money on a monthly basis. - [View R1 RCM pricing details and edition comparison](https://www.g2.com/products/r1-rcm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+01%3A17%3A41+-0500&secure%5Bsession_id%5D=e573bbb2-38fc-4c48-aac2-8db23f284e62&secure%5Btoken%5D=86aa2601b29cce52f072a11418d44ac865c8ab4ba7ccfe6f8b33f5cf95071893&format=llm_user) ## R1 RCM Features **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) - ICD-10 Compliance - Sarbanes-Oxley Compliance - Invoice Management - Workflow Management - Financial Management - Denial Management - Cash Flow Management - User Management - Claims Management **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) - Medical Billing - Recurring/Subscription Billing - Reimbursement Management - Insurance Eligibility Verification - EHR/EMR Integration **Added Efficiencies** - EMR/EHR - Compliance - Medical Billing - Patient Information Management - Medical Billing - Third-Party Integrations - Data Integration - Tax Management - Expense Management - Claims Management - Fixed Asset Management - Materials Management - Cash Management - Workflow Management - Subscription Management - Invoice Management - Audit Management - Availability Management - Employee Management - Insurance Management - Practice Management - Care Plan Management - Appointment Management - Compliance Management - Records Management - Document Management - Calendar Management - Assessment Management - Template Management - Patient Records Management - Inventory Management - Communication Management - EMR/EHR - Forms Management - Contact Management - Accounting Integration - Out-Patient Management - Payroll Management - Physician Management - Registration Management - Task Management - Policy Management - Revenue Management - In-Patient Management - Lab Information Management - Bed Management - Patient Flow Management - Vaccine Management - Financial Management - Telemedicine Integration **Additional Functionality** - Compliance Tracking - Self Service Portal - Document Storage - Activity Tracking - Charting - Reporting & Statistics - API - HIPAA Compliant - Activity Dashboard - Appointment Scheduling - Customizable Reports - Real-Time Updates - E-Prescribing - Scheduling - Pharmacy - Generative AI - AI Copilot - Real-Time Data - Data Import/Export - Client Portal - Real-Time Reporting - Automated Scheduling - Multi-Location - Alerts/Notifications - Order Entry - Access Controls/Permissions - Customizable Templates - Reminders - Project Accounting - Medical Coding - Payment Processing - Payment Reconciliation - Approval Process Control - Revenue Recognition - Resource Allocation & Planning - General Ledger - Mobile Access - Purchasing & Receiving - For Medical Purposes - Secure Data Storage - Financial Reporting - Accounts Payable - Accounts Receivable - Budgeting/Forecasting - Financial Analysis - Electronic Payments - Patient Scheduling - Live Chat - Patient Engagement - Physician Scheduling - Multi-Physician - Patient Portal - Telemedicine - Insurance Eligibility Verification - Claims Scrubbing - Patient Intake - Clinic Interoperability - SOAP notes - Billing & Invoicing - Task Scheduling - Chat/Messaging - Goal Setting/Tracking - For Occupational Therapists - Progress Tracking - Progress Reports - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Customer Database - Real-Time Notifications - Monitoring - Patient Location Tracking - SMS Messaging - Contact Database - Surveys & Feedback - Real-Time Monitoring - Clinical Notes - Credit Card Processing - Growth Charts - Scheduled/Automated Reports - Immunization & Allergy Tracking - Medical History Records - Treatment Planning - Coding Assistance - Email Reminders - Availability Indicator - For Podiatrists - Online Intake Forms - Customizable Fields - Imaging and X-rays - Calendar Sync - Customizable Branding - Facility Scheduling - Referral Tracking - For Speech Therapists - Historical Reporting **Additional Functionality** - Claims Tracking - Task Scheduling - Revenue Recognition - Audit Trail - Customizable Reports - Remittance Advice - Reporting/Analytics - Accounts Receivable - AI Copilot - For Healthcare - Payment Collection - Dashboard Creation - Transaction History - Data Verification - Document Storage - API - Forecasting - Claims Scrubbing - Revenue Management - Payment Processing - Generative AI - Monitoring - Customer History - Credit Card Processing - Search/Filter - Electronic Payments - Charting - Patient Portal - HIPAA Compliant - Pre-Registration - Patient Intake - Customer Database - Batch Processing - Reminders - Patient Scheduling ## Top R1 RCM Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (896 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (632 reviews)