1. [Home](https://www.g2.com/)
2. ...
3. [Genesys Consulting Services](https://www.g2.com/categories/genesys-consulting-services)
4. [R-MAD Limited Discussions](https://www.g2.com/products/r-mad-limited/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_55516669de10207f16ad9765f7f0da7d/r-mad-limited.jpg "Product Avatar Image")
](/products/r-mad-limited/reviews)

[

R-MAD Limited

](/products/r-mad-limited/reviews)

0 ratings

R-MAD Limited, established in 2004, is a customer experience (CX company that integrates advanced CX software platforms, such as the Genesys CX Platform, with its world-class expertise. By leveraging technology, research, and service components, R-MAD helps businesses identify critical issues and trends early, respond swiftly, and transform every customer interaction into a competitive advantage. Key Features and Functionality: - Cloud Solutions: - Cloud Contact Center: Genesys Cloud offers a unified platform that consolidates multiple applications and systems, providing a single point of administration, a consistent routing engine across all channels, and a cohesive agent desktop. - Cloud ERP System: R-MAD ERP integrates enterprise resource planning with point-of-sale systems, synchronizing sales data, inventory management, and consumer information in real-time to streamline operations. - Software Development: - A dedicated team of certified architects collaborates with clients' IT and business teams to configure solutions tailored to existing infrastructures and business objectives. - G-Care Ticketing System: Designed for businesses of all sizes, this affordable system offers comprehensive customer support features and integrates seamlessly with Genesys Cloud CX for multi-channel support and customer surveys. - Solution Maintenance: - Provides 24/7 support, including re-engineering, refining, repairing, system performance check-ups, testing, and preventive maintenance. Primary Value and Solutions: R-MAD Limited empowers businesses to enhance their customer experience by offering integrated solutions that streamline operations, improve responsiveness, and provide actionable insights. By combining advanced technology with expert services, R-MAD enables organizations to address critical business challenges, optimize customer interactions, and gain a competitive edge in their respective markets.

Show More

When users leave R-MAD Limited reviews, G2 also collects common questions about the day-to-day use of R-MAD Limited. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All R-MAD Limited Discussions

Search

Most CommentedMost HelpfulPinned by G2Newest

All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Pinned by G2

Newest

Filter by

All Discussions

Discussions with Comments

Pinned by G2

Discussions without Comments

Sorry...

There are no questions about R-MAD Limited yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/r-mad-limited/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_55516669de10207f16ad9765f7f0da7d/r-mad-limited.jpg "Product Avatar Image")

### Have you used R-MAD Limited before?

Answer a few questions to help the R-MAD Limited community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fr-mad-limited%2Fdiscuss%3Fsmall_ask%3Dr-mad-limited)
No