Recommendations to others considering Qwary:
There are many, many survey tools. Some appear free, like surveymonkey. Other organisations are using Google Sheets as a survey tools. They work, but they all require a lot of tinkering to get right and you still need to do all the calculations for NPS CES and so on afterwards.
Qwary gives you a well designed interface for building complex surveys, which are fully brandable to your organisations' identity.
Qwary also gives you instant insights into the results, calculating NPS and doing sentiment analysis as results come in. Review collected by and hosted on G2.com.
What problems is Qwary solving and how is that benefiting you?
For both our own purposes and our clients, we need to do research into customer satisfaction and product experiences. With Qwary, we were able to set up some surveys that were simple to use for the surveyees but complex on the survey-building side. We sent these by mail, and a considerable group of our contacts took the survey because the first question was embedded in the invite. Review collected by and hosted on G2.com.