We formerly used another solution, and while it showed us open rates and click-throughs, we had no idea how many people actually acted on our appeal. With Phone2Action, we can see who responded and who their messages went to. It's taken our advocacy program to a whole new level. Review collected by and hosted on G2.com.

Unfortunately, all email addresses receiving messages must opt in to the Quorum product, even if they have already opted in to a competitor's product. We are still having to send our emails out with our former solution with a link to the Phone2Action appeal. Review collected by and hosted on G2.com.

Quorom is excellent for identifying stakeholders, logging interactions, and tracking your organizations progress in achieving its policy goals. Whether you are a single organization or tracking for multiple clients, Quorum makes your job simpler by bringing you the information in one place. Review collected by and hosted on G2.com.

The downsides of Quorum is the lack of data on agency officials. I need to interact with agency officials just as much as staff on the Hill. If Quorum could improve agency email addresses in particular, that would be most helpful. Review collected by and hosted on G2.com.

Quorum might be a fantastic tool for connecting advocates with legislators. However, as an original Phone2Action customer who has been acquired by Quorum, I can attest that this product is suffering. Simply knowing email addresses that are actually opted-in the system is a struggle, along with many other technical challenges. I have nothing to say good about Quorum, other than the that Alex is incredibly responsive, if not powerless to fix the actually issues that plague Phone2Action's original clients. Review collected by and hosted on G2.com.

The Quorum tool doesn't allow for custom letters to be sent to legislators, which is the primary downfall of the tool. As an original Phone2Action user this is the primary reason we stay with the product, despite having many challenges with engineering customer service, understanding who is in our database, and knowing the status of our advocates. At one point in a recent campaign we weren't even able to get an accurate count of how many letters have been delivered, reaching a new level of client frustration for such a simple request. Review collected by and hosted on G2.com.

Phone2Action is a really useful platform for targeted issue advocacy campaigns with unique features and quality reporting. It also integrates with Facebook lead forms. Review collected by and hosted on G2.com.

Historically, the assigned salesperson and customer support reps have been difficult to contact. The salespeople know they can get away with charging more than any competitor and they act like it. I certainly did not appreciate being constantly threatened with a price increase every time I spoke with Tim, who failed to provide the contract and requested documents in a timely manner. I also had to wait weeks for the initial onboarding call, which frustrated our policy team. Just shitty customer service all around. At least the support team chat is usually helpful. I also dislike the session time out that is somehow considered a "security" measure. Review collected by and hosted on G2.com.

It is easy to find information quickly and in one place. The tabbed page layouts and relational datasets make it easy to get a well-rounded view of all public affairs information with a few clicks. Furthermore, the custom fields make it very customizable (particularly when it comes to mail merge fields). Review collected by and hosted on G2.com.

There are some inconsistencies between what is available in which tool; for example not every field/function is available for every dataset in the Sheets tool. However, the Quorum team is always making updates and enhancements, so I'm sure these issues will be resolved with time. Review collected by and hosted on G2.com.

I like the Phone2Action / Capitol Canary advocacy platform, which allows for easy and templated letters and calls to decision makers. Review collected by and hosted on G2.com.

When using a redirect to a custom URL as the post action landing page, the page briefly shows a Share option before redirecting to the custom URL. It doesn't show long enough to act on it, but is just long enough to see it and read the headline. Its bad and confusing UX. Review collected by and hosted on G2.com.

The interface and the ability to mine the data Review collected by and hosted on G2.com.

I find Quorum an all around great tool. u Review collected by and hosted on G2.com.

We can create action alerts that are well-designed and user-friendly, allowing our audience to understand key issues and contact legislators. There is a good ability to customize, and useful social media features. Review collected by and hosted on G2.com.

The back end takes a little training to be able to understand all the features, and which are key to customize and activate for each campaign. It also takes a little work to build and replicate custom decisionmaker audiences. Review collected by and hosted on G2.com.

We love the phone2action tool. It makes contacting legislators/public figures to take action on our issues. We've seen far more action taken by our supporters, and see fantastic results Review collected by and hosted on G2.com.

I think a feel tools could be simpler. It would be great to bulk upload from a spreadsheet special delivery groups among other things. But a great platform and few complaints. Review collected by and hosted on G2.com.

There are a lot of different options. There is great tracking of local social media posts on the topics we seek. I don't have anything to compare it to, but it's been good so far. Review collected by and hosted on G2.com.

This is my first time using a software system like this. Sometimes it can be challenging to get your alert settings just right. It takes a bit of time to get them optimized. Review collected by and hosted on G2.com.