Its SOOO Simple to setup and use. It was working within an hour (maybe less) which is great for a small business like mine. Review collected by and hosted on G2.com.

We are still getting some spam calls so it would be nice if there was a spam filter we could turn on.

We did setup a phone tree to block this but some get through. Review collected by and hosted on G2.com.

OpenPhone has become one of the most important tools in our business. Before switching, we constantly struggled to track conversations across multiple team members, missed messages, and had very little visibility into call history. Now everything is centralized, organized, and easy to reference.

The shared inboxes, call recording, and ability to assign messages have been game-changing for accountability and customer service. It feels like email-level organization, but for calls and texts—which is exactly what we needed.

Setup was quick, support has been solid when we needed it, and onboarding the team was surprisingly smooth. We also love the integrations (especially Slack), which helped fit it right into our workflow.

If you manage multiple customers, channels, or team members and need real transparency in communication, OpenPhone is worth every dollar. Review collected by and hosted on G2.com.

I wish they didn’t charge per user and we don’t need multiple phone numbers but do want multiple users. Review collected by and hosted on G2.com.

I like that Quo makes it easy to call my prospects and offer my services, as well as follow up with them. The SMS services are straightforward to subscribe to and verify, and using them is easy. The cost for Quo's services is very reasonable. I appreciate that the setup on my mobile phone is effective, allowing me to make calls and send SMS easily. Setting it up initially was very easy and very helpful. Review collected by and hosted on G2.com.

I don't know how to make calls via web on my laptop. That's what I wanted to improve in. Review collected by and hosted on G2.com.

Integrated seamlessly with my automated SMS program I use for vehicle dispatch and customer updates. Approval was extremely quick Review collected by and hosted on G2.com.

No issues so far but I’m sure they would solve any problem I might have Review collected by and hosted on G2.com.

The interface is very simple which makes it easier to use the Quo app Review collected by and hosted on G2.com.

I honestly dislike that I didn’t start using it sooner :) Review collected by and hosted on G2.com.

They were able to fix my problem with little trouble in a timely manner. Review collected by and hosted on G2.com.

Nothing, they were great overall. I dd not have. problem Review collected by and hosted on G2.com.

Quo allows the individual to set up a phone line for their business, so they do not have to use their personal phone for business needs and maintain privacy. It works fantastic with the iPhone and their app is great and easy to use. Easily replicates the style and look of how incoming calls/missed calls/call dial features look of the IOS IPhone. Love it! Review collected by and hosted on G2.com.

Not really much to dislike here, if I had one thing I could add is a customized voicemail feature, which they may have but I have not set up yet, as well as the ability to send out text messages from the Quo line members can set up. Review collected by and hosted on G2.com.

Flexible and versatile, specifically being able to use it from the computer as well as the phone app makes it easy to adapt the workflow depending on if I'm working on the go or from my desk. The price is reasonable and I had access to customer support staff who helped me resolve my stuck point. Review collected by and hosted on G2.com.

The approval process for text messaging was somewhat cumbersome due to the requirement for either a website or Facebook profile. If Quo provided a little more specific guidance (maybe even a template) that would make it more user friendly. Review collected by and hosted on G2.com.

The layout is easy to navigate, and the AI-generated transcripts are impressively accurate, outperforming TELUS's version of a similar feature. Sona, the AI agent, has a pleasant voice for a robot and pronounces words correctly. Early on in our implementation there was a costly error that I made in the settings. Quo was gracious and understanding, and remedied the situation. That's how you do business! So our trust in the company was established, and we will be glad to further our relationship with Quo. Review collected by and hosted on G2.com.

Within the settings under the Members tab, you can add new members by inviting them through their email addresses. However, it's not immediately clear what this process entails, and it ends up enrolling the invited individuals in a paid plan. While this might be obvious to the person who originally created the account, it isn't as clear for others who might access it, like myself. On the positive side, Quo recognized this issue and was able to resolve the mistake I made. Review collected by and hosted on G2.com.

Quo is easy to use with great customer support. As soon as I moved overseas, it proved critical in resolving problems state-side that only a US phone number could solve. Giving me a number has allowed me to stay in contact while I work to port a new one. Review collected by and hosted on G2.com.

Sometimes they ask for porting information that the carrier doesn't require. For example, porting an AT&T prepaid doesn't require a transfer pin. Review collected by and hosted on G2.com.