# Quo Reviews
**Vendor:** Quo  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 3,366
## About Quo
Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.



## Quo Pros & Cons
**What users like:**

- Users find Quo's interface **easy to use** , enhancing navigation and integration with their phones and contacts. (835 reviews)
- Users commend the **responsive customer support** of OpenPhone, resolving issues quickly and enhancing user experience. (412 reviews)
- Users appreciate the **call recording and transcription feature** of Quo, enhancing conversation tracking and team collaboration. (325 reviews)
- Users value the **wide range of essential features** in Quo, enhancing client service and streamlining their businesses. (319 reviews)
- Users love the **easy setup** of Quo, appreciating its intuitive interface and smooth installation process. (301 reviews)
- Reliability (283 reviews)
- Users praise the **helpful customer service** of Quo, finding it supportive and responsive to their needs. (282 reviews)
- Users love the **ease of setting up phone numbers** with OpenPhone, appreciating the intuitive app and responsive support. (282 reviews)
- Helpful (280 reviews)
- Text Messaging (277 reviews)

**What users dislike:**

- Users experience **connection issues** such as glitches and call drops, especially during lengthy calls, leading to frustration. (215 reviews)
- Users face occasional **call disconnections** and missed notifications, which disrupt communication and engagement. (101 reviews)
- Users express frustration over **missing features** , such as lack of message editing and inability to tag themselves. (90 reviews)
- Users report **performance issues** with Quo, including lag, unclear calls on data, and data transfer problems. (83 reviews)
- Users experience **delays** in support response times, which can hinder timely resolutions but are addressed effectively once provided. (82 reviews)
- Users report **call issues** with Quo, including ghost calls and inaccuracies in call status notifications. (75 reviews)
- High Cost (75 reviews)
- Limited Features (68 reviews)
- Users express frustration over **slow customer service response times** and limited support options for troubleshooting issues. (67 reviews)
- Slow Loading (67 reviews)

## Quo Reviews
  ### 1. Quo Makes Business Calls and Texts Effortless—Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** David P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2026

**What do you like best about Quo?**

Quo does a great job of managing my business calls and texts, and allows me to use a separate business and personal phone number from the same device.

**What do you dislike about Quo?**

So far I have not discovered any dislikes about Quo. Daily use of the software has been great, and the service team was excellent in helping me make my business phone functional.

**What problems is Quo solving and how is that benefiting you?**

Quo solved the problem of needing a separate business mobile phone number, while still using the same device I use for my personal phone. It also manages automated answering for my customers when I cannot answer the phone, and allows more than one of my team members to be able to answer the calls/texts from different phones. I now have even better ability to capture each call, than I would if I had a brick and mortar business location with a full time secretary. Multiple team members can have the app on their cell phone, and we all are able to answer the incoming calls from our mobile phones.

  ### 2. Easy Way to Separate Business and Personal Calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Quo?**

Here’s a positive way to answer both:

What is most helpful about Quo?
The most helpful thing about Quo is that it makes managing business phone numbers feel simple and organized. Calls, texts, contacts, and customer conversations are all kept in one place, which makes it much easier to stay on top of communication without mixing business calls into a personal phone number.

What are the upsides of using Quo?
The biggest upsides are convenience, professionalism, and flexibility. Quo lets you set up or manage business numbers quickly, use local or toll-free numbers, keep work and personal communication separate, and handle calls/texts from the app. It is especially useful for small businesses because it gives a more polished phone setup without needing extra phones or complicated equipment. Quo also supports shared numbers and team-style communication, which helps avoid missed calls and keeps everyone aligned.

**What do you dislike about Quo?**

I have had a good experience overall. The main downside is just getting familiar with all of the features at first, but once set up, the app has been easy to use and reliable for managing business phone numbers and communication.

**What problems is Quo solving and how is that benefiting you?**

> Quo has helped me keep business calls and texts organized without having to carry around a second phone or deal with a bunch of complicated setup. It gives me a cleaner, more professional way to communicate with customers while still letting me manage everything directly from my phone. It’s also made it easier to keep my personal number separate from business stuff, which has honestly helped cut down on a lot of clutter and confusion.

  ### 3. Lightweight CRM with Smart Call Summaries, Great Integrations, and Fast Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** DAVID M. | Owner/Operater, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2026

**What do you like best about Quo?**

It is a lightweight CRM with notes about contacts, AI call summaries, etc. There is a lot of information at your fingertips when a call comes in. The call flow builder is also very nice to build your customers experience to your business needs. Along with integrations such as Gmail contact sync, and AI features I havent even tried out yet. There is a lot of features inside QUO. Also, the support is great. I simply email them with some questions and they usually get back to me with in 15 to 20 minutes.

**What do you dislike about Quo?**

I am still in the process of figuring out how to get rid of the "red flag" or notification indicator on the browser tab. I emailed them about it and we tried several things and still have not been able to clear it. They escalated the case to try to resolve it. They way I operate, I am back and forth at the pc and use the indicator for activity like missed calls, but I also get emails of missed calls and I monitor my email closely also, so this is not the biggest issue just more of an annoyance.

**What problems is Quo solving and how is that benefiting you?**

I get a massive amount of spam calls. I built a small phone menu that blocks out a lot of robo calls because they can not operate a phone menu. That is helpful to keep my phone from ringing on those calls and only on important calls. Now when my phone rings I know it is a person.

  ### 4. A Total Game Changer for Shared Calls, Summaries, and Seamless HubSpot/Shopify Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew Franklin C. | Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2026

**What do you like best about Quo?**

Quo has helped me share information with my other guides quickly, so we’re not annoying customers by collecting the same details twice. I can field a call on behalf of my guides and then send them a call summary that includes clear action steps. That makes it easy to get the ball rolling toward finalizing a successful booked trip.

I can also attach this data to HubSpot and Shopify, so all the client information stays connected. I’ve actually saved money by ditching my old e-sim and opening a QUO line instead. The AI assistant has been incredible for answering common questions like pricing and what clients need, so I don’t get tied up on redundant phone calls.

Right now I’m using QUO to manage a shared number, but it still lets me answer and route calls for three connected (but separate) businesses. Setup is very easy, and I love how smoothly it connects between my iPhone and Mac. I’m hoping for a watch app in the future.

I can’t believe more people aren’t using this app—it’s been a total game changer for me. There are a few online resources that help you get the whole system rolling quickly. It’s helped us book more trips more efficiently, and it lets customers call in and get updated info without having to talk with anyone. Genius! QUO is the HEARTBEAT of our tech stack. It runs brilliantly and makes us a more nimble, complete, and better business.

**What do you dislike about Quo?**

There’s no watch app yet, and the setup can feel a smidge clunky at times—especially since we were also recording HD audio with musicbeds to insert. Still, for the most part it was pretty incredibly easy to set up.

**What problems is Quo solving and how is that benefiting you?**

I have 4 contractors that work for me. I field all the requests for them and then assign who gets the job. By having recorded conversations and AI summaries I can quickly get the job and all it's notes to my guides without having to have lengthy notes or conversations. HUGE time saver!

  ### 5. Quo Delivers Reliable Talk & Text with Fast Porting and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Juan A. | Owner, Mental Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Quo?**

I switched to Quo from the recommendation of a google search and other business owners. I wanted to find a much more reliable smartline service for my business. I am so grateful for the amazing and fast customer service, the quick porting experiencing of my business number, being able to sign up so quickly and pay annually at a discount, having such quick and reliable talk and text options, and being able to integrate my business seamlessly into this. I also love the user interface in Quo's app and desktop.

**What do you dislike about Quo?**

I can't really think of much aside from not being able to show that I have "read" a text message from a client on the desktop. I would like to be able to "click" the message and it show as "read" instead of having to click "done," which removes it from my messages.

**What problems is Quo solving and how is that benefiting you?**

Quo had charged me for an additional number but I was not using that number. They were able to quickly refund me for that charge and I quickly deleted the second number, as I only use my primary business number with Quo. The customer service representative was quick to email me back and refund me.

  ### 6. Quo Made Switching from a Landline Easy—and Texting a Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie A. | Licensed Professional Counselor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2026

**What do you like best about Quo?**

I’m very happy with Quo. I upgraded from my landline and was able to port over my existing number, which made the switch easy. Now I can take calls and send texts from my cell, and since most people (including me) would rather text than call, that has been a real game changer for me.

I also love that it sends an automated text response that I created, whether someone calls, leaves a voicemail, or texts me. We’ve come a long way with technology, and Quo feels like it’s staying on top of it—helping me out and, especially as a sole proprietor, keeping me from having to do extra admin work. I love it!

**What do you dislike about Quo?**

I’m still fairly new to Quo, so I haven’t run into many downsides yet. When I decided to switch, I researched a lot of different options, and this one seemed to offer the most pros overall. The only real con for me was that it doesn’t include a fax line, but I later found out there are other ways to get one if I truly need it.

**What problems is Quo solving and how is that benefiting you?**

It’s helped me streamline a lot. I can get rid of my landline because I can now text and take calls through the app on my phone. I also love that I can set my hours, so calls won’t come through after business hours. On top of that, it ended up being more cost-efficient for me when I ran the numbers comparing what I was doing with my landline and what they offered versus what Quo offered.

  ### 7. Quo Makes Team Support Seamless with Notes and Call Recording

**Rating:** 5.0/5.0 stars

**Reviewed by:** William D. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Quo?**

Quo is great. It allows my team to share the customer support number instead of putting all of that pressure on one person. Also love being able to leave notes on a client so if someone else has to help them next time they can pick up where the other left off. Recording calls feature is also very useful. For a pricepoint that is the same if not less than a standard phone line, you can't beat it ! The one time I needed customer support they were prompt in helping as well.

**What do you dislike about Quo?**

So far there is absolutely nothing I dislike about Quo whatsoever.

**What problems is Quo solving and how is that benefiting you?**

It is allowing my entire team to share the customer support number. It is allowing us to take notes to stay up to date since we have over 100 clients. The call recording allows us to train new employees. Having the phone app helps us distinguish which phone number is receiving the calls as opposed to before when I had two e-sims on the same phone.

  ### 8. Excellent for Staying Connected Worldwide, Backed by a Standout Support Tea. This app is excellent.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura  C. | Hyla Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about Quo?**

Quo is a truly excellent app for both small and large businesses to stay connected with their customers around the world. What makes it outstanding is its support team, which helps ensure the app is always improving to meet your needs.

**What do you dislike about Quo?**

What I dislike the most is a complicated question, because the truth is that the team always helps you with anything you need in the app. But if I had to choose something, it would be that there is some difficulty in sending messages to clients from the app, especially. However, since it’s not something my clients need, it doesn’t concern me much.

**What problems is Quo solving and how is that benefiting you?**

At the communication level with my clients in the United States, everything works well, there is good connection when I speak with them, and it’s an easy to use app for the kind of connection you need.

  ### 9. Outstanding Performance and Value—QUO Delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Quo?**

I really like the professional look and the advanced technology behind this product. I’ve tried other apps similar to QUO, but none of them compare to QUO. The performance of the app is outstanding and the pricing is even better. During the sign up phase, I missed an important part and didnt know how to fix it so I emailed my rep for help and she fixed it within a short period of time that same day.

**What do you dislike about Quo?**

There’s nothing I dislike about this app. I haven’t been using it for long, but I’m hoping I won’t run into any issues. If I do, I know I can count on their support team.

**What problems is Quo solving and how is that benefiting you?**

Quo helped me obtain a business phone service that I can use from my personal phone. It lets me carry just one phone all the time, which makes things much more convenient.

  ### 10. Great Experience with Number Porting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about Quo?**

I’ve really appreciated Quo’s email customer support. They always replied quickly and I never felt like I was waiting for days to hear back. Their answers were clear, detailed, and directly addressed my questions instead of giving generic responses. It made the whole process feel easy and supported.

**What do you dislike about Quo?**

I did have one chat interaction where the representative didn’t seem fully informed, which was frustrating in the moment. However, this felt like an isolated experience, and the rest of the support team resolved my issue quickly.

**What problems is Quo solving and how is that benefiting you?**

Quo helped me port my number quickly and efficiently, which made the transition much smoother than I expected. Their support team responded promptly and guided me through each step so I always knew what to expect. It removed a lot of the stress that usually comes with switching carriers. Overall, Quo made the process simple and seamless.

  ### 11. Quo Helped Us Turn Scattered Work into Structured Success

**Rating:** 5.0/5.0 stars

**Reviewed by:** VINAY P. | Mechanical Design Engineer, Design, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2026

**What do you like best about Quo?**

What I like best about Quo is its simplicity and speed in managing tasks and collaboration. The interface is clean and easy to navigate, which reduces the learning curve for new users. It helps in organizing work efficiently, tracking progress in real-time, and keeping communication streamlined within the team. I also appreciate how it brings everything—tasks, updates, and discussions—into one place, which improves productivity and avoids confusion.

**What do you dislike about Quo?**

While Quo is helpful for basic task management and collaboration, there are a few areas where it could improve. One thing I noticed is that the platform sometimes feels limited when handling more complex workflows or larger projects. It works well for simple tracking, but when multiple dependencies or detailed reporting are needed, the features can feel a bit restrictive.

Another drawback is the lack of deeper customization. Teams often have different ways of working, and having more flexibility in dashboards, notifications, or task views would make the tool more adaptable. At times, navigating between sections can also feel slightly less intuitive, especially when switching between projects or trying to locate specific updates quickly.

Additionally, integration options are not as extensive as some other tools in the market, which makes it harder to connect Quo seamlessly with existing systems. Improving performance speed in certain areas and enhancing mobile experience would also make a noticeable difference.

**What problems is Quo solving and how is that benefiting you?**

Quo helps solve the common problem of scattered communication and unorganized task management within a team. Before using it, tracking updates, assigning responsibilities, and following up on progress required multiple tools and constant manual coordination. This often led to missed information and delays.

With Quo, everything is centralized—tasks, discussions, and progress tracking are all in one place. This has made it much easier to stay aligned with team members and clearly understand who is responsible for what. It reduces confusion, improves accountability, and ensures that deadlines are met more consistently.

From a personal productivity perspective, it saves time by eliminating the need to switch between different platforms. I can quickly check updates, prioritize my work, and respond to changes without any hassle. Overall, it has streamlined my workflow, improved team coordination, and made daily operations more efficient.

  ### 12. Amazing App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eleanor P. | Hair Donor, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2026

**What do you like best about Quo?**

I’ve had a legitimate experience working with Allaine from Quo support via email. It’s not every day when everyone responds with the means to help and I have appreciated this journey solving problems.

**What do you dislike about Quo?**

I think I underestimated what I was doing in the beginning , thinking the payments I made towards applications would be sufficient. I’ve been awaiting answers about how to successfully be moved forward despite how much I expected to apply for anything at all. I understand how it is mighty helpful to make known whatever is needed for the business phone number and am eager to understand even more , eventually.

**What problems is Quo solving and how is that benefiting you?**

I submitted a second application after the first was rejected and asked for my money back unless the changes I made will become available again. The new application relapsed into the old one as soon as a refreshed the page.

  ### 13. Real-Time Sharing That Makes Team Communication Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brando L. | Physical Therapist Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Quo?**

Being able to share all of my interactions and workload with my virtual assistant in real time.
Communicating with everyone has gotten much easier.
I’m looking forward to using Quo to take work off my plate

**What do you dislike about Quo?**

There was this sort of roundabout way of getting HIPAA certified. Why can’t this just be part of its system? I understand that there are other businesses. Still.
Also, being able to send other auto-texts would be great. Like more options depending on what the patient says

**What problems is Quo solving and how is that benefiting you?**

I have a lot of people texting me to book an appointment. Sometimes they call repeatedly during my appointments. Now, they’ll be redirected through a system that’ll take care of them. They’ll know I’m not ignoring them, and their issues will get resolved.

  ### 14. Quo Simplifies Our Workflow with All-in-One Voice and Texting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark K. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Quo?**

The most helpful thing about Quo is having voice and texting all-in-one. It will simplify our current workflow tremendously. Direct messaging and transferring calls between users is an added bonus.

**What do you dislike about Quo?**

The only downside is the price per user. You do have the option to pay yearly so that saves a lot.

**What problems is Quo solving and how is that benefiting you?**

Before Quo, we didn’t have voicemail on our landlines, so being able to add that feature—and having an after-hours “answering machine”—will help us avoid missing sales opportunities. In the past, when we needed to call a customer back, we had to look up their phone number or track down their invoice first. Having the call history available right at our fingertips would save a lot of time and make follow-ups much easier.

  ### 15. Seamless, Feature-Rich Calling with Crystal-Clear Quality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan V. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about Quo?**

Quo offers a seamless experience that allows me to reach users with a dedicated US phone number.
So far, I have had no downtime, no bugs, and the calls have always been smooth and clear. 
On top of this, Quo has a suite of further features that allow users to define and refine their voicemail, call forwarding, Ai agent, texting, call transcription that feels streamlined, and I have not found any redundant features. 

Everything serves a function and is clearly and easily accessible. I had no problems integrating Quo into my daily routine.

I use Quo on a daily basis, and I have been more than happy about this product. I have not had to rely on customer support yet.

**What do you dislike about Quo?**

So far, the only thing that I have noticed one time is that on international calls (Using the Quo number to call international phone numbers (French +33 in this case)), there is a slight delay, that is not present when calling +1 numbers.

**What problems is Quo solving and how is that benefiting you?**

Quo helps me get in touch with US ; CA ; MX customers seamlessly, when many are hesitant to pickup when I was calling them with my +33 number.

  ### 16. Quo Delivers Flawless Call Quality, Easy Onboarding, and Powerful API Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about Quo?**

Here's a rewrite:

I've used several VoIP services over the years and recently switched from a well-known competitor. Every frustration I had before has been resolved with Quo.

The data ownership alone sets it apart — I can export anything at any time without being held hostage to their platform. On top of that, API and webhook support opens up integrations I haven't seen matched anywhere else. No SMS attachment limits, an intuitive call flow builder, competitive pricing — and it's genuinely a better product than what I was paying more for before.

Call quality has been flawless. No latency, no hiccups. I've been testing it for several weeks and it's been smooth from day one.

Onboarding is where they really shine. The whole process is dialed in. 10DLC registration — which has historically been one of the most painful parts of setting up any business phone system — was completely painless. You get approved once, they handle all the carrier compliance behind the scenes, and you're up and running. No back and forth, no confusion, no waiting on approvals that go nowhere.

They also offer AI capabilities. I tested them out of curiosity and they work well, though I don't use them in my day to day.

I come from a programming background and tend to push these platforms further than most users do. The fact that Quo holds up at that level says everything.

**What do you dislike about Quo?**

Honestly, I kept waiting for the catch — something that would reveal this was too good to be true. I haven't found it yet.

**What problems is Quo solving and how is that benefiting you?**

As a solo mobile service business, I need a phone system that works as hard as I do without babysitting it. Quo solved my call quality issues, eliminated the friction around carrier compliance, and gave me full control over my data and workflows. I'm not paying for features I don't need, and I'm not being nickeled and dimed for access to my own information. It runs in the background and just works — which for a one-man operation is exactly what I need.

  ### 17. Quo: Clear Calls, SMS/MMS, and Seamless HubSpot/Zapier Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Quo?**

Quo is everything I was looking for in a telephone system for my small business. In addition to clear, reliable calling, I love that Quo has SMS/MMS functionality (and made A2P 10DLC registration a snap!).  Its tight integration with HubSpot and Zapier support has let me automate a lot of my intake process, letting me and my assistant focus on giving my clients personal service. The pricing is very reasonable compared to the alternatives I considered. I loved the easy signup process and appreciate the intuitive apps on both web and Android.

**What do you dislike about Quo?**

The hang up button in the Android app isn't as prominent as in other phone apps, and my assistant struggled to find it at first. But I understand the design decision to include buttons to access other functionality on the ongoing call screen.

**What problems is Quo solving and how is that benefiting you?**

Clients often go with the first lawyer they speak to. Quo helps me to quickly connect with prospective clients and schedule consultations.

  ### 18. Unified Inbox and AI Summaries That Supercharge Our Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Audrey P. | Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Quo?**

The unified inbox has been a huge upgrade to our workflow. I work for a solo attorney and a lot of our work is communications based. We receive and manage lots of incoming documents, photos, and information via text. It has been a huge help to be able to see everything in one place. The UI is really easy to use with Quo and the features have everything we need and more! The AI summaries and transcripts are useful for briefly getting an idea of what is going on in a case. The call flow feature works exactly as we envisioned it and was easy to set up. We couldn't be more happy with Quo.

**What do you dislike about Quo?**

There was one little glitch where we saw AI tagging when we had not toggled that feature on, but the Quo support team helped us and we got it resolved. Other than that, it seems to be working well.

**What problems is Quo solving and how is that benefiting you?**

We are a two person law firm (a solo attorney and a paralegal) so being able to have one unified inbox is very helpful for us to stay on the same page and make sure that clients get responses. Before we were using our personal cellphones and sometimes clients would get buried in our personal messages. This is a huge upgrade for us. And being able to receive pictures and have it all organized in a way that makes sense is huge.

  ### 19. Great Voicemail Auto-Text Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** JD A. | Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Quo?**

The integration of the auto-text feature when I receive a voicemail is great.

**What do you dislike about Quo?**

The contact and inbox management features could be more intuitive for solo operators. As a small agency user, I'd love to see better filtering and a simpler way to manage multiple client inboxes without extra friction.

**What problems is Quo solving and how is that benefiting you?**

As a solo digital marketing agency owner, I struggled to maintain a professional, dedicated business number without a complex phone system. Quo solved that by giving me a clean business line I can manage from my phone, keeping client communications separate and organized. It's helped me look more established when reaching out to new clients and following up on leads.

  ### 20. Finally: A VoIP solution that offers exactly what they share online/through screenshots

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katheryn M. | Chief Marketing Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2026

**What do you like best about Quo?**

Finally: A system that offers exactly what a small business needs, without the expense of Verizon, AT&T, and other corporations

**What do you dislike about Quo?**

Slow phone number porting (it takes 5-7 days)

**What problems is Quo solving and how is that benefiting you?**

Quo is straightforward, which is exactly what my small business needs. Instead of the add-on products, layered services, and expensive plans that cellular providers offers to simply get VOIP working, Quo offers it all. I am so greatful to have found their system! The UI is clean and there's no confusion on how to get another number, port one in, respond to texts, make calls, or really do anything that they claim to offer.

  ### 21. It Just Works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel R. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Quo?**

Quo has been the perfect solution to our needs for a VoIP line while traveling the world for business, life, and fun. It has worked since day one, with zero issues or complications. Oftentimes, products malfunction when used in certain countries, and that has never been the experience. We primarily use it for calls and a few texts, and it always works. The integration process was so simple and straightforward as well. And support has always been quick to help if any questions arise. It just works!

**What do you dislike about Quo?**

There isn't anything I can think of that I dislike. Any issues have been user-related rather than product-related.

**What problems is Quo solving and how is that benefiting you?**

It provides us a number to use with a local area code that can function anywhere around the world, wherever life may take us.

  ### 22. Incredible Data Capture and Sharing with Sona and Quo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin M. | Independent Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Quo?**

Call transcriptions and summarizations are incredible.  Sona is a fantastic light weight virtual receptionist, and Quo has pretty great API support (easy for AI agents to connect via MCP).  The service was so good that I ported my personal number as well.

**What do you dislike about Quo?**

There are a few edge case APIs that I would like to see (API access to MMS attachments), but it's a pretty minor point.  On the whole I find the service amazing.

**What problems is Quo solving and how is that benefiting you?**

Quo makes it incredibly easy to improve the transparency of what's happening in a given conversation thread regardless of who is asking and whether the customer communications were handled via voice call or text message.

  ### 23. So easy to Use with Better Call Quality and Texting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian W. | Insurance Broker, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Quo?**

I recently switched to Quo to replace my Verizon One Talk service.   I couldn't be happier with the switch.   It is far easier to use, sound quality on the calls are better, texting features are better and overall so much better and happier than when I was with Verizon's One Talk.   Highly recommend this app to anyone who needs multiple people to help with calls and texts.

**What do you dislike about Quo?**

cost is great unless you have more than 3 users then it is a little more expensive.

**What problems is Quo solving and how is that benefiting you?**

it is allowing 2 of my team members help me respond to calls and text messages from 20 years of clients all that call my cell phone.

  ### 24. Easy to Use, Modern Features, and Responsive Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** James C. | Director of Information Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Quo?**

It’s easy to use and has modern features. The browser version, the PC/Mac app, and the mobile app all work well. I also really like the AI summary, virtual assistant, and call routing features.  Integration into my business platform was fast and easy.  The support team is very responsive and helpful.  Pricing seems to be in-line with other value competitors.

**What do you dislike about Quo?**

Larger number selection would be nice, but the port-in process is quick and easy.

**What problems is Quo solving and how is that benefiting you?**

Ease of integration into my business platform, and no need to host a phone server for modern features, including business SMS inbound and outbound.  Adding users to call flows is very easy for business expansion, and answering from anywhere.

  ### 25. Easy Call Mapping, Great Value, and Flexible Sona Scripts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2026

**What do you like best about Quo?**

The way you can "map" the phone call with Sona. I think this one was very useful and super easy to navigate. Im not sure if the response speed directly depends on your internet/ cell phone provider, but sometimes it was very slow; Other times it was fast. 
Price-wise is a good value and investment. 
The way you can write/ create what you want Sona to say is pretty cool. Still need to familiarize her with our website, but otherwise no complaints.

I had issues with my account/ billing but all has been sorted out. 

Still need to see how its going to integrate with HubSpot, so no feedback on this part yet.

**What do you dislike about Quo?**

I would like to see more integrations. For example, we use Brevo for mass e-blasts so it would be good if these two could connect and be tracked.

**What problems is Quo solving and how is that benefiting you?**

we do not have a full time emlpooyee to answer rhe phone call all the time, so with Sona, our clients receive good amount of guidance so they can figure out what to do and how to do

  ### 26. Outstanding Quality and Functionality Supporting Business Growth

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about Quo?**

I truly love the product — it is simply outstanding. I am very impressed with its quality and functionality, and I strongly believe that with your support, my business will be able to grow even further.

**What do you dislike about Quo?**

I would like to kindly suggest an improvement regarding support response times. At times, operational contingencies may arise that require immediate action, and in those situations, a faster or more prioritized response would be extremely valuable.

Overall, this feedback is shared with the intention of contributing positively, as we genuinely enjoy using the product and see great potential in continuing to grow alongside your platform.

**What problems is Quo solving and how is that benefiting you?**

I previously experienced an issue related to billing; however, it was ultimately due to an error on my end. That said, the situation did raise concern, as there was a risk of my phone number being suspended. Fortunately, the matter was resolved with the assistance of your support team.

I would like to mention that I was somewhat concerned about the initial response times when requesting support. I understand operational constraints may exist, and I hope these response times can continue to improve over time.

Overall, I appreciate the support provided and value the service. Thank you for your assistance and continued efforts.

  ### 27. Easy-to-Use VoIP with Great Value, Analytics, AI Call Handling (Sona) & Zapier Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michelle  G. | Technology Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 04, 2026

**What do you like best about Quo?**

The ease of use and ability to remove physical hardware (desk phones) from our offices. The price point was also lower than that of our previous VoIP provider, and it comes with more features like analytics, AI call handling (Sona), and it integrates with Zapier.

**What do you dislike about Quo?**

I wish the Sona capabilities were more in-depth, like being able to forward a call to anyone in our directory, not just a specific, predefined route/number. However, we're only in the early stages of this new feature, so I expect it'll have this capability sometime in the near future.

**What problems is Quo solving and how is that benefiting you?**

Call routing and analytics tracking.

  ### 28. "Great Product, Exceptional Support Team — Highly Recommend"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny A. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Quo?**

That level of support is rare, and it made all the difference. As a small business owner, you don't always have time to figure everything out on your own, and having a team that actually shows up for you is invaluable.

**What do you dislike about Quo?**

Quo has been fantastic. It's been easy, simple, and a lot of fun and it's making my workflow a lot easier. I have nothing negative to say about Quo. If anything, what are you waiting for?

**What problems is Quo solving and how is that benefiting you?**

The problem that Quote is solving is they are making things simple, easy, fast, and efficient for me

  ### 29. Live Call Status and AI Transcripts Make Call Management Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Quo?**

The live call status makes it easy for the team to manage calls efficiently. The AI-generated call transcripts are also very helpful, especially when a conversation involves another language like Spanish, since the AI automatically transcribes it back into English.

**What do you dislike about Quo?**

My team and I were hoping to have the call whisper feature, but not having it isn’t a huge issue. That said, it would be really helpful to have a main page that shows different conversations in a timeline view, so we don’t have to go into each campaign to find them. Also, when a call is answered, having to figure out which campaign the call came from is a bit of a hassle.

**What problems is Quo solving and how is that benefiting you?**

The live call status for our different representatives lets us see whether each call is being answered. Since every missed call could mean thousands in lost revenue for our business, this visibility is really important.

  ### 30. Wonderful, Smooth Experience with Quo App and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daren D. | Lab Systems Developer and Clinical Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Quo?**

Quo app is wonderful and smooth, good Web UI as well. Took a little time getting the campaign registration to go through but custmer service (Rej) was super easy to work with and helped me all along the way. Would reccommend

**What do you dislike about Quo?**

Haven't ran into any troubles yet I will start to use them more so hopefully things will not breakdown later on. This was a big step in getting my company up and going.

**What problems is Quo solving and how is that benefiting you?**

Answering the phone automatically, Sona is wonderfully designed. Helps me keep track of clients easily and all in one place

  ### 31. Convenient Dual Access, Needs Feed Reliability

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dee L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2022

**What do you like best about Quo?**

I like that both my husband and I can install the app on our phones, and the phone will ring on both of our phones. The switch to Quo with voice over IP meant that the phone rings on both of our phones, and either of us can answer it.

**What do you dislike about Quo?**

Sometimes the information in the feed is a little bit wonky. I have phone numbers and calls in there that show the call is still in progress days later. This was a bug a few years ago, which was resolved with a new update. But it seems the issue has started again.

**Recommendations to others considering Quo:**

Great low cost options for small business phones

**What problems is Quo solving and how is that benefiting you?**

Quo rings on both our phones, allowing either of us to answer customer calls. We can text customers and access call history anytime.

  ### 32. Quo Solved Our US Phone Line Needs Instantly—Easy, Reliable, and Perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anto D. | Talent advisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Quo?**

As a foreigner living in Buenos Aires, not having a US phone line was a huge issue for me. Quo solved it instantly, and now i can call candidates with a registered line to my company! It is incredibly easy to use and works perfectly. Highly recommended!

**What do you dislike about Quo?**

there is nothing i dislike about this application, really

**What problems is Quo solving and how is that benefiting you?**

I couldn't call US candidates, and since I am a recruiter working for a US company, that was a real issue for me. tried otehr apps but QUO is really the best

  ### 33. Quo Makes US Calling and Texting Seamless from Abroad

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luisa W. | Senior Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2026

**What do you like best about Quo?**

Quo was the best option of the other two I was comparing it to. I work for a US company, but I'm in Colombia, South America, so we needed an app that would provide me with a US number so my team and I could communicate easily as if I were in the US. Texting and calling work great, and you can receive all notifications like a normal call or text within the US.

**What do you dislike about Quo?**

I like everything! I haven't found anything yet that I can say I dislike.

**What problems is Quo solving and how is that benefiting you?**

Being able to communicate with my team in the US while I'm in South America. Price is very affordable too.

  ### 34. Shared Line Texting and Snippets Make Messaging Fast and Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Quo?**

I like that I’m able to send text messages using a shared line. I also like the snippets feature because it saves time and makes messaging more efficient. The history/recorded integration is helpful as well, since it makes follow-ups easier and lets me keep track of past conversations.

**What do you dislike about Quo?**

The only thing I dislike is the ringtone—I wish I could choose my own tune. I’ve also noticed that it sometimes marks certain conversations as “problem” or “escalation” when that isn’t actually the case. Other than that, I really enjoy the app!

**What problems is Quo solving and how is that benefiting you?**

Quo helps us keep our families informed when we’re outside of business hours. It also makes it easier to reach out to them using the AI feature, Sona. Overall, it’s beneficial because it explains why we were unable to answer their call.

  ### 35. Easy, Flexible Website Building with WordPress.com—No Coding Needed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vijaysing P. | Test Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2026

**What do you like best about Quo?**

What makes me appreciate WordPress.com the most is that it is easy to work with and flexible when creating and administrating your website without requiring you to know anything about programming. The variety of themes, plug-ins, and hosting that are included helps with this a lot.

**What do you dislike about Quo?**

Nothing to add this time everything seems fine.

**What problems is Quo solving and how is that benefiting you?**

Quo effectively addresses the challenge of streamlining processes and workflow management through the efficient utilization of all information in one spot. This is advantageous to me as it increases efficiency and ensures that I am well-organized in my work.

  ### 36. Simple, Client-Friendly CRM That Is Easy For My Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex V. | Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Quo?**

Quo helps me stay on top of all my clients, and I also love how simple Quo is to use.

**What do you dislike about Quo?**

I don’t have anything bad to say about Quo. If I had to point out one thing, it’s that I need to reach out to customer support to switch lines in order to send text messages from a new number. That said, I understand this is a regulations issue and not really Quo’s fault.

**What problems is Quo solving and how is that benefiting you?**

For my type of business, I love how easily Quo can be used across our team, making it simple for everyone to stay aligned.

  ### 37. Unbelievably Clear Call Quality and an Easy, Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca W. | Managin Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Quo?**

The call quality is unbelievely clear! It sounds like you are on old landline circa 1982. Just fantastic. No zaps, delays, crackling over your customers!

**What do you dislike about Quo?**

So far, I don’t have any dislikes. Everyone has been really friendly, and the interface is genuinely easy to use and straightforward to navigate.

**What problems is Quo solving and how is that benefiting you?**

We replaced out old software. Our old software answered our calls. The call quality was horrific. Just terrible. We changed to a new builder software, that did not have the ability to pick up calls. Now, the calls are super clear.

  ### 38. Best Price-Quality: Easy App, Reliable Service, and Up-to-Date AI Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikolai U. | Head of Sales & Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Quo?**

Best price-quality in the market. Friendly and flexible service with prompt and helpful responses. Convenient and easy to use app. Works without interruptions and provides a decent set of tools even with the basic plan. AI features are up to date, more added regularly.

**What do you dislike about Quo?**

Record The Call button could be easier to access.

**What problems is Quo solving and how is that benefiting you?**

I prefer to have a dedicated number or a few numbers for each of the businesses I own for calling and texting, and I like the AI features I can use for my incoming calls.

  ### 39. Seamless Access and Intuitive Interface Across Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about Quo?**

The user interface has been really helpful. I can login from my cellphone and my desk and get all the features I need. The option to use the API is also helpful.

**What do you dislike about Quo?**

The only issue I have with Quo is the use of the AI Assistant in the https://support.quo.com/ page when I'm logged into a browser that is highly secured. The AI UI doesn't respond with any errors that its working or not working. The AI UI doesn't do anything when I type in a question or any text. Of course when I'm in an environment with a less secured browser the AI Assistant works fine. Other than that everything else in the dashboard to the services I have no issues with.
The Quo Dashboard could provide some additional MFA methods. Perhaps offering the use of Yubikey and or an Authentication app.

**What problems is Quo solving and how is that benefiting you?**

Right now Quo is solving the issue of having a VOIP dashboard I can text and call from easily. I don't have to build a custom UI/UX for me to use.

  ### 40. Professional, Customer-Focused Support with Real Personalized Attention

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allan K. | Design / Manufacturing /Supplier quality Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Quo?**

They are very professional about how they handle everything.  They are customer focused and responsive to issues.  With other companies, it is difficult to get personalized attention.  With Quo, I send an email and a real person looks into the issue or inquiry and resolves or provides a path.

**What do you dislike about Quo?**

It can take a few hours to get a response sometimes for a more in depth resolution.

**What problems is Quo solving and how is that benefiting you?**

They provide my company's phone system.  I have a record of every test, phone call and voice message ever made.

  ### 41. Perfect Call Handling Anywhere, Anytime

**Rating:** 5.0/5.0 stars

**Reviewed by:** Supreme A. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Quo?**

Handles all calls perfectly! I can see and answer calls any time and from anywhere.

**What do you dislike about Quo?**

Initial setup required some prior knowledge. While Quo does provide information on how to set it up, I still had to do a lot of reading and attend a virtual presentation, which felt too time-consuming for a short-staffed startup.

**What problems is Quo solving and how is that benefiting you?**

It replaces the need for a 24/7 human to answer the phones. It takes messages around the clock, including texts, and helps keep my business running with minimal costs.

  ### 42. Quo Makes Difficult Conversations Effortless and Professional

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jorge d. | Chiropractor, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Quo?**

Quo makes difficult conversations incredibly easy to handle. As a business owner, the platform saves me time, protects my revenue, and gives me a clear and professional system for resolving disputes. It’s simple to use, very organized, and gives me confidence that everything is handled the right way. Their customer support is also excellent — fast, friendly, and truly invested in helping businesses like mine succeed.

**What do you dislike about Quo?**

The main thing I dislike is the cost of Sona. I’ve received offers from other companies that provide similar communication support tools for an additional $10–$20 per month, which is much more affordable. Sona is over $800 per year, and that price is difficult to justify—especially for me as someone who is deaf and truly depends on tools like this to handle phone calls and texting with patients. I really love what Sona can do, and I would prefer to stay with Quo, but the high pricing makes me consider switching to another company if I find a more reasonable option.

**What problems is Quo solving and how is that benefiting you?**

Quo helps me handle customer disputes and misunderstandings in a structured, professional, and stress-free way. As a clinic owner, I used to lose a lot of time and revenue dealing with issues manually. Now Quo gives me a clear process, protects my transactions, and keeps communication organized so problems don’t escalate. It also gives me confidence when managing difficult situations, especially because I am deaf and rely heavily on written communication. Thanks to Quo, I save time, reduce chargebacks, and can focus more on patient care instead of administrative conflict.

  ### 43. Amazing Support and a Great Product the Whole Team Loves

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly O. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Quo?**

Their support team is amazing. Even though my previous provider made it difficult to switch, the Quo team stayed with me and helped me work through the issue. And once I started using it, the product itself has been great. My team loves it too!

**What do you dislike about Quo?**

So far, I haven’t found anything bad about it.

**What problems is Quo solving and how is that benefiting you?**

Now we can use the same number as a team. This makes it easier to handle more calls and serve our customers better.

  ### 44. Seamless Shared Business Number for the Whole Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fig B. | Director or Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2026

**What do you like best about Quo?**

It seamlessly it allows multiple team members to share and manage multiple business numbers!

**What do you dislike about Quo?**

I don’t have any dislikes at the moment. It’s working exactly as we need it to for our business, and everything seems to be running smoothly so far.

**What problems is Quo solving and how is that benefiting you?**

I wanted a phone service that multiple people can have access to on their personal and business devices (computers, mobile phones, tablets, etc). I wanted to be able to see which numbers were calling/texting from anywhere, and keep an eye on which clients needed follow-ups!

  ### 45. Easy Quo Setup, Helpful Tutorials, and Fast Response Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacy R. | Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Quo?**

I was impressed with how easy Quo was to set up. The tutorials made everything simple, and their fast response time made the experience even better. The number of features that are offered are perfect for businesses.

**What do you dislike about Quo?**

There isn't anything negative to say at this point.

**What problems is Quo solving and how is that benefiting you?**

Quo has helped us significantly reduce the cost and complexity of our phone system. Traditional phone lines were expensive, and eliminating the need for a modem alone has been a big benefit. Having all calls centralized in one system with robust features has streamlined our communication. One of my favorite features is having voicemails converted to email, which allows me to quickly review messages and easily call back when needed. Overall, Quo has made our phone system more efficient, cost-effective, and user-friendly.

  ### 46. Easy Setup, Helpful Knowledge Base, and Smooth Slack Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria D. | Family Law UN-Complicated, Legal Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Quo?**

I like that it integrates with Slack; whenever I have questions or need assistance, an email response is only approximately one day - sometimes sooner; setting up for the first time was easy, straightforward, and the knowledge base was useful.

**What do you dislike about Quo?**

Nothing thus far, I just started using it.

**What problems is Quo solving and how is that benefiting you?**

Voice and SMS for business clients. Additionally, I feel it's a bonus to have an AI answer my business phones with information I provide directly to respond to questions from callers.

  ### 47. Helpful Transcriptions, But Connectivity and Workflow Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chelsea T. | Co-Owner, Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 26, 2025

**What do you like best about Quo?**

The transcription & call summaries are very helpful. Especially when dealing with many unique customers

**What do you dislike about Quo?**

Connection not always the most stable connection because the calls connect o er WiFi. Sometimes I’m making calls on the go in the work vehicles. 
If they could integrate like Google voice where if the connections unstable, it goes through a phone number, that may help. I was talking to an important client on to go and had to connect to a local coffee shop. 

Also I don’t like on the calls page where it says “27 unresponded” I have to press swipe right, press “more” then “move to done”. It just seems like a lot of steps, especially for just trying to clear out a spam call. I like my inbox to read 0. I just want to tap on it then have it clear automatically.

Also VERY POOR integration with Jobber. I don’t know how to turn it off. When I get off the phone with an existing client I’ll see that “Quo added a NEW client” and its details are completely wrong. So I just delete it and it’s more work for me. Never saves time

**What problems is Quo solving and how is that benefiting you?**

Better documentation with clients. If I miscommunication ever comes up, we have the records. 

Also will be nice to have employees on the app instead of having a separate app to communication with the team (instead of WhatsApp or Slack)

  ### 48. Great Service, Prompt Support, and Huge Value for Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah G. | Operations manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Quo?**

So far, the quality of service has been great; customer service has been very prompt and always completely resolve any questions or issues we have; and it has been a huge value improvement for our business

**What do you dislike about Quo?**

We did not have much success with the AI voicemail assist feature, but have been fine doing our normal business without it.

**What problems is Quo solving and how is that benefiting you?**

Quo has improved our ability to transfer calls between locations, save contacts, and respond with pre-populated messages to decrease text time.

  ### 49. Exceptional Support and Patience from the Quo Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorena R. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about Quo?**

I truly appreciate the patience of the agent. She listened carefully to my concerns and stayed with me for over an hour until all of my issues were resolved. Although the problem felt significant to me, she guided me step by step and helped me work through it effectively.

I would like to sincerely thank Rasneet and the Quo team. While the issue was not necessarily your fault, you went above and beyond to ensure it was fully resolved. Thank you.

**What do you dislike about Quo?**

The phone support line is not available at all times, and when Sora answers, the experience is significantly worse. The system is not effective and does not appear to understand the issues being presented, which results in a waste of time.

**What problems is Quo solving and how is that benefiting you?**

Call flow, it has helped a lot so now we never miss a call.

  ### 50. Modern, Easy-to-Use Tool That Elevated Our Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabell N. | Founder and Co-Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about Quo?**

Quo is very modern and easy to use for business owners, customer service, and communicating with clients. It is one of the most customer-forward technologies I have used with help every step of the way for setup and more. I love quo and have had many customers say our service and support has gotten much better since we started using it. The API integration for sending automated messages is really easy to use, which is something I haven't seen in other companies.

**What do you dislike about Quo?**

I think Quo is amazing overall, so I won't add anything here.

**What problems is Quo solving and how is that benefiting you?**

Quo is helping customer and B2B relations for my business improve and has created a better experience for customers and staff.


## Quo Discussions
  - [What can OpenPhone integrate with?](https://www.g2.com/discussions/30647-what-can-openphone-integrate-with) - 1 comment, 2 upvotes
  - [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) - 2 comments, 1 upvote
  - [Will there be a group texting option soon?](https://www.g2.com/discussions/will-there-be-a-group-texting-option-soon) - 2 comments, 1 upvote
  - [Why is it difficult for conference calls.](https://www.g2.com/discussions/why-is-it-difficult-for-conference-calls) - 2 comments, 1 upvote
  - [When are we going to start receiving SMS?](https://www.g2.com/discussions/when-are-we-going-to-start-receiving-sms) - 2 comments, 1 upvote

- [View Quo pricing details and edition comparison](https://www.g2.com/products/quo-quo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+13%3A24%3A14+-0500&secure%5Bsession_id%5D=72762c16-a7e7-4eb0-8004-6e5344f6c696&secure%5Btoken%5D=db919b2ea0004e59db4dcd40ddfe1e2526a35aca06d5be24f521a2296c28f091&format=llm_user)
## Quo Integrations
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agile CRM](https://www.g2.com/products/agile-crm/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Attio](https://www.g2.com/products/attio/reviews)
  - [BatchDialer](https://www.g2.com/products/batchdialer/reviews)
  - [BookingKoala](https://www.g2.com/products/bookingkoala/reviews)
  - [Booksy Biz](https://www.g2.com/products/booksy-biz/reviews)
  - [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews)
  - [G2 Buyer Intent](https://www.g2.com/products/g2-seller-solutions/reviews)
  - [Google Contact Center AI](https://www.g2.com/products/google-google-contact-center-ai/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews)
  - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews)
  - [HubSpot Commerce Hub](https://www.g2.com/products/hubspot-commerce-hub/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Jobber](https://www.g2.com/products/jobber/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Krisp](https://www.g2.com/products/krisp/reviews)
  - [Lovable](https://www.g2.com/products/lovable/reviews)
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews)
  - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews)
  - [Missive](https://www.g2.com/products/missive/reviews)
  - [Mojo Dialer](https://www.g2.com/products/mojo-dialer/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [PhoneBurner](https://www.g2.com/products/phoneburner/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [React Native](https://www.g2.com/products/react-native/reviews)
  - [SalesHunter AI - Voice Agent (with Meta Integration)](https://www.g2.com/products/saleshunter-ai-voice-agent-with-meta-integration/reviews)
  - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Solace](https://www.g2.com/products/solace/reviews)
  - [Sona](https://www.g2.com/products/sona/reviews)
  - [SuiteDash](https://www.g2.com/products/suitedash/reviews)
  - [Supabase](https://www.g2.com/products/supabase-supabase/reviews)
  - [TripWorks](https://www.g2.com/products/tripworks/reviews)
  - [trumpet](https://www.g2.com/products/trumpet/reviews)
  - [Vonigo](https://www.g2.com/products/vonigo/reviews)
  - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews)
  - [Xero for G Suite](https://www.g2.com/products/xero-for-g-suite/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)
  - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews)

## Quo Features
**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - Google Workspace Communication Tools**
- Cross-system Integration

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Instant Messaging
- Desk-to-Desk Calls

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Access**
- Individual Download

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Automated Note Taking

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

## Top Quo Alternatives
  - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - 4.4/5.0 (3,999 reviews)
  - [iPlum](https://www.g2.com/products/iplum/reviews) - 4.3/5.0 (198 reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,353 reviews)