--- title: Quid Reviews meta\_title: 'Quid Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 305 reviews by the users' company size, role or industry to find out how Quid works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 305 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,871) ](https://www.g2.com/products/sprout-social/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ View All Alternatives ](https://www.g2.com/products/quid-2023-10-05/competitors/alternatives) # Quid Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Quid but has limited features. Are you part of the Quid team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Quid is an AI-powered consumer and market intelligence engine that helps teams move faster from questions to answers—and from insight to impact. We don’t just give you dashboards or data dumps. We deliver decision-ready insights, customized to your business goals and ready to act on. Whether you're trying to spot the next trend, understand what’s driving customer behavior, or outmaneuver a competitor, Quid connects the dots across millions of data points—from search and social to media and review content. Our custom AI models help you detect patterns, prioritize what matters, and take the right actions before the market moves. * * * Seller [Quid](https://www.g2.com/sellers/quid-9c099a09-0d38-4b46-9998-9af905581008) Discussions [Quid Community](https://www.g2.com/products/quid-2023-10-05/discuss) Languages Supported Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hebrew, Hindi, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by laurie pace Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fquid-2023-10-05%2Freviews%3Fpage%3D2) ## User Insights Average based on 305 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) TD Toby D. Small-Business (50 or fewer emp.) 2/10/2020 "Made The Switch From BrandWatch To NetBase & Couldn't Be Happier" 5/5 What do you like best about Quid? The robustness and thoroughness of the data you are able to access along with incredible diversity in being able to display data/reports for our clients and even make it all automated to a certain extent. Review collected by and hosted on G2.com. What do you dislike about Quid? There is not really many things but if I really had to name something I would say the load time for topics could be a little faster but it is also understandable that in order to pull in the vast amounts of accurate data that it will definitely take some time. Review collected by and hosted on G2.com. Recommendations to others considering Quid: Be ready to really dive into the data and learn Boolean (while the keyword builder is great you get better topics using the Boolean method) Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Our constant ask by the clients we serve to provide solid social data and in a way they can actually understand along with abilities to set up alerts for real time activations and maybe even begin to utilize the platform (especially new AI features) to begin doing predictive analysis more easily as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 7/26/2020 "A story like no other" 5/5 What do you like best about Quid? Being able to tap into so many networks to generate visualisations, that are not just pretty, but tell a convincing story. Great assets with annual reports, journals, and articles. Review collected by and hosted on G2.com. What do you dislike about Quid? It does take time to work through the mapping process, refining your searches. But that is also a bonus, you drive the search narrative. You refine as much or as little as you want. Review collected by and hosted on G2.com. Recommendations to others considering Quid: Give it a go! The support team are amazing, and patient. Also, if there is something you need, just ask them. We found them so supportive when we needed to modify Quid to suit our needs, and they were always willing to try. The visualizations, the end product, will not disappoint! Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? We didn't rely on Quid for any problem solving. More for delving into what the world has to say about certain topics, to complement our papers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Enterprise (\> 1000 emp.) 8/13/2020 "Making us look good" 5/5 What do you like best about Quid? The visualizations make us look good to clients- especially when they are the kinds of clients who love getting into the nitty gritty of the data. Even if we are not using them directly for client work, the visualizations help our analysts easily digest the data we have. It moves us from search to cleaning to unpacking to insights much more quickly than other tools. Review collected by and hosted on G2.com. What do you dislike about Quid? I love that things are always improving, but it can sometimes be stop-and-go. They are moving in a lot of directions and strengthening their product across the board, but that can mean a lot of roadmapped feedback that can be hard to keep track of. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? #1: Answering questions- who is saying what? When? How? #2: Defining audiences #3: Following topics through the media over time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DL Dalton L. Mid-Market (51-1000 emp.) 8/11/2020 "NetBase Social Monitoring Review - Love, Love, Love" 5/5 What do you like best about Quid? NetBase has so many amazing features that allow you to slice and dice data to determine valuable consumer insights. It also helps to allow for proactive and reactive digital brand strategy. Review collected by and hosted on G2.com. What do you dislike about Quid? Not much that I don't like, TBH. My only issues are from the scope of features allowed through my company's contract with NetBase, but that's not something I can really change. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Consumer Insights -- helps with determining creative optimizations, brand response and strategy for CSR initiatives, responding to social issues, and how to continuously make sure to align with client audiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting") IM Verified User in Management Consulting Small-Business (50 or fewer emp.) 6/25/2020 "NetBase Offers Amazing Consumer Insight" 5/5 What do you like best about Quid? There are so many ways to really dig in to the data, to confirm why I'm getting a particular result. I can confidently show where the consumer insight (and corresponding sentiment) is coming from, and that it's an accurate assessment of that consumer post. That's the other part that's amazing - the sentiment analysis accuracy. And again, being able to confirm it and not rely on the tool just saying something is positive or negative, but letting me click through and filter/analyze in many ways to show me \*why.\* Review collected by and hosted on G2.com. What do you dislike about Quid? They update the tool something like every other week, and that's not a negative, but I always seem to forget when it's happening and not having access at that moment can be a bother. It happens late at night, and there are popup reminders, but maybe this is more of a me problem ;) Review collected by and hosted on G2.com. Recommendations to others considering Quid: The next generation artificial intelligence keeps consumer understanding really on point and ahead of the curve, and NetBase is consistently innovating to ensure it has the most robust datasets available too. Its merger with Quid is exciting for this reason. I've been using both and look forward to seeing the consumer and market intelligence combo they offer continue to evolve. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Would be easier to list what I'm not, as I use it in every way possible - to predict trends, monitor consumer conversation, identify category white space, discover new audience segments, ensure brand health, capture competitive intelligence, identify and monitor influencers, detractors and their followers. The consumer journey capabilities are invaluable, helping reach consumers where they are, in ways that resonate, is a personal favorite as well. Using NetBase really drives home how little of what we assume about consumers is accurate. Their needs, wants, likes and dislikes are often surprising, sometimes even startling - and although it follows the news cycle, it's not lock and step aligned with it. So just looking at what's in the news is not enough. And uploading CRM and other data to analyze is super helpful too. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 3/27/2020 "Great tool and great customer service" 5/5 What do you like best about Quid? NetBase provides great resources to continually learn about the tool. A few of these resources include informational articles, demonstrative videos, and customer support who is eager to help with any issues or answering your questions. In addition, NetBase conferences are held across different cities and are a huge resource in learning how others are using the tool. It is amazing how many different ways a team can utilize NetBase to satisfy the needs of various clients. Review collected by and hosted on G2.com. What do you dislike about Quid? We place a high value on being able to read through the stream in its entirety and the ease of navigating this could be improved. Providing page numbers and/or an option for any level user to tag or categorize posts would be beneficial. Having the capability to easily refer back to a specific page or post in the stream would be very helpful! Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? With NetBase we are able to confidently provide our client with detailed reports and consumer insights. The organic consumer conversation we have access to is vital in helping us to understand true consumer language and their overall journey. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HB Haifa B. Mid-Market (51-1000 emp.) 10/21/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Informs, tracks, and gets us closer to the conversation in real time" 5/5 What do you like best about Quid? The integrated features to understand consumer conversation o inform strategy and track performance/shift with new strategy Review collected by and hosted on G2.com. What do you dislike about Quid? needing to analyze what's meaningful outside of the platform, after pulling the information Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Customer insights Competitive lanscape Unmet needs Ways in which to engage online & improve campaigns Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Imogen P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Imogen P.") IP Imogen P. Head of Experience Strategy Mid-Market (51-1000 emp.) 4/3/2020 "Unicorn Valuation Media Announcement - thanks to Quid" 5/5 What do you like best about Quid? I used Quid to aid a major announcement for our company. Quid enabled me to get a deeper and balanced view of the entire mobility industry to land my news announcement effectively and with the right people. I was easily able to measure the success of my campaign and benchmark it. Support from the Quid team is always super timely and helpful. Review collected by and hosted on G2.com. What do you dislike about Quid? There were a couple of European sources that were not picked up by Quid - however I'm sure this is more a reflection on how I was using the tool. Review collected by and hosted on G2.com. Recommendations to others considering Quid: Using Quid will give you on demand answers, reports and insights that you would pay a lot more to receive from an agency. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? I'm using Quid to understand the media landscape and narrative surrounding the mobility industry in order to better land stories and launches. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mallory Shoop O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mallory Shoop O.") MO Mallory Shoop O. Social Listening & Consumer Engagement Lead Small-Business (50 or fewer emp.) 12/20/2019 "Industry leading tool with a collaborative & helpful team" 5/5 What do you like best about Quid? I think what's most beneficial is the user-friendly elements of the tool. Particularly, the ability to build out topics without having to write it out in boolean queries. Another wonderful thing within that capability is the "tuner" feature, which helps optimize the query in a matter of seconds vs. traditional trial and error query building. Review collected by and hosted on G2.com. What do you dislike about Quid? I wish there was more organizational tagging/grouping capabilities for topics. For instance, if one company has 6 different departments using the tool...it would be great to have walled sandboxes of sorts to keep things organized and reduce the chance for unrelated teams to go into certain topics they're not meant for. Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? What's wonderful for our use in the tool is that I'm able to provide value to smaller, less resourced teams. Whereas some teams may not have as big of budgets or resources, we can provide "free" insights to them through this tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 9/22/2020 "AI Powered Social Listening and Insights Tool" 5/5 What do you like best about Quid? 1) Range and Quality of Data coverage 2) Simple User Interface 3) AI powered analytics widgets Review collected by and hosted on G2.com. What do you dislike about Quid? Its limitation on Instagram Stories, IGTV - while these are limitations of the social platforms, yet very painful for brands Review collected by and hosted on G2.com. What problems is Quid solving and how is that benefiting you? Netbase is helping us to keep track of our brand's perception in consumer minds - in real time - in comparison to our competitor brands. As soon as we launch a campaign, we are able to measure its performance and take corrective measures real time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Quid? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Quid ](https://www.g2.com/products/quid-2023-10-05/discussions/new) GU Guest User What is NetBase Quid used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-netbase-quid-used-for) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago How long does it take to get trained on NetBase? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/on-boarding-0afa5eec-c319-46fe-92f5-580ce1faba34) [ View all Discussions ](https://www.g2.com/products/quid-2023-10-05/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 18 months ### Average Discount 7% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/quid-2023-10-05/pricing) ## How much does Quid cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 6 purchases. 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