QuickNexus LLC specializes in optimizing the Configuration Management Database within the ServiceNow platform. With a track record of over 100 successful CMDB and ServiceNow Discovery projects, QuickNexus offers comprehensive services that include training, knowledge transfer, business services design, configuration management roadmaps, CMDB cleanup, design, advisory, implementation, and operationalization. Their engagements are enhanced by ServiceNow-certified applications such as Attribute Automation, CMDB Assessment, and Discovery Admin, all aimed at automating and improving CMDB accuracy and reliability. Key Features and Functionality: - Training and Knowledge Transfer: Empowering clients with the skills and understanding necessary to manage and maintain their CMDB effectively. - Business Services Design and Definition: Assisting in the creation and definition of business services to align with organizational goals. - Configuration Management Roadmaps: Developing strategic plans for the implementation and maintenance of configuration management processes. - CMDB Cleanup and Design: Providing advisory services for the cleanup, design, and operationalization of the CMDB to ensure data accuracy and reliability. - ServiceNow Discovery Implementation: Offering design, advisory, implementation, and operationalization services for ServiceNow Discovery to enhance infrastructure visibility. - Certified Applications: - Attribute Automation: Automates the population of manually maintained attributes in the CMDB, ensuring data consistency. - CMDB Assessment: Conducts comprehensive on-demand analyses of the ServiceNow CMDB to identify areas for improvement. - Discovery Admin: Automates troubleshooting and error remediation to optimize ServiceNow Discovery processes. Primary Value and Solutions Provided: QuickNexus LLC addresses the common challenges organizations face with CMDB management by offering specialized services and tools that enhance data accuracy, streamline processes, and improve overall system reliability. By focusing exclusively on the CMDB within ServiceNow, QuickNexus ensures that clients achieve a well-maintained and efficient configuration management system, leading to better decision-making, reduced operational risks, and enhanced service delivery.