--- title: QuickBooks Point of Sale Reviews meta_title: 'QuickBooks Point of Sale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 104 reviews by the users' company size, role or industry to find out how QuickBooks Point of Sale works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 104 scale: '5' date_modified: '2026-08-07' parent_category: name: POS url: https://www.g2.com/categories/pos --- # QuickBooks Point of Sale Reviews **Vendor:** Intuit **Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos) **Average Rating:** 4.1/5.0 **Total Reviews:** 104 ## About QuickBooks Point of Sale QuickBooks Point of Sale was a comprehensive retail management software developed by Intuit, designed to streamline sales transactions, inventory management, and customer tracking for small to medium-sized businesses. It integrated seamlessly with QuickBooks accounting software, providing a unified solution for managing both sales operations and financial records. Key Features and Functionality: - Sales Processing: Facilitated efficient sales transactions with support for various payment methods, including credit and debit cards, Apple Pay, and Google Pay. - Inventory Management: Offered real-time tracking of inventory levels, enabling businesses to monitor stock, manage reorders, and reduce instances of overstocking or stockouts. - Customer Relationship Management (CRM): Maintained detailed customer profiles, including purchase histories and contact information, allowing for personalized marketing and improved customer service. - Reporting and Analytics: Provided comprehensive reports on sales, inventory, and customer behavior, aiding in informed decision-making and strategic planning. - Employee Management: Included tools to monitor employee activities, such as individual sales performance and hours worked, with options to set access permissions for enhanced security. Primary Value and User Solutions: QuickBooks Point of Sale addressed several critical needs for retailers: - Operational Efficiency: By automating sales and inventory processes, it reduced manual data entry, minimized errors, and saved time. - Financial Accuracy: Its integration with QuickBooks accounting software ensured that sales data was accurately reflected in financial records, simplifying bookkeeping and tax preparation. - Enhanced Customer Engagement: The CRM capabilities enabled businesses to build stronger relationships with customers through personalized interactions and targeted marketing campaigns. - Informed Decision-Making: Access to detailed reports and analytics empowered business owners to make data-driven decisions regarding inventory management, sales strategies, and overall business growth. Please note that as of October 3, 2023, Intuit discontinued QuickBooks Desktop Point of Sale, including technical support and associated services. Users were encouraged to transition to alternative solutions, such as Shopify POS, which integrates with QuickBooks Desktop to provide a modern retail management system. ## QuickBooks Point of Sale Pros & Cons **What users like:** - Users appreciate the **ease of use** of QuickBooks Point of Sale, simplifying transaction management and staff training. (10 reviews) - Users appreciate the **intuitive inventory management** of QuickBooks Point of Sale, enhancing efficiency and accuracy in operations. (6 reviews) - Users appreciate the **easy initial setup** of QuickBooks Point of Sale, enabling a quick start to their business management. (6 reviews) - Users appreciate the **ease of invoicing** with QuickBooks Point of Sale, praising its intuitive and customizable features. (4 reviews) - Users appreciate the **navigation ease** of QuickBooks Point of Sale, making transactions and training staff simple and efficient. (3 reviews) - Payment Processing (3 reviews) - Tracking (3 reviews) - Users appreciate the **easy integrations** of QuickBooks Point of Sale, saving time and simplifying sales and inventory control. (2 reviews) - Users love the **efficiency** of QuickBooks Point of Sale, simplifying sales, inventory control, and reporting processes. (2 reviews) - Reporting (2 reviews) **What users dislike:** - Users find the **limited features** of QuickBooks Point of Sale restrict usability and modernization of the system. (4 reviews) - Users find the service to be **a bit expensive** , particularly challenging for small businesses managing costs. (2 reviews) - Users experience **poor customer support** , with slow issue resolution impacting their overall satisfaction with QuickBooks Point of Sale. (2 reviews) - Users mention **high fees** as a significant drawback, impacting overall satisfaction with QuickBooks Point of Sale. (1 reviews) - Users face **integration issues** with QuickBooks Point of Sale, complicating their reporting and tax filing processes. (1 reviews) - Limited Customization (1 reviews) - Limited Reporting (1 reviews) - Setup Difficulty (1 reviews) - Users experience **slow performance** during high transaction volumes, with updates often being less smooth than expected. (1 reviews) - Technical Issues (1 reviews) ## QuickBooks Point of Sale Discussions - [What improvements would you suggest for QuickBooks Point of Sale to better meet your retail needs?](https://www.g2.com/discussions/what-improvements-would-you-suggest-for-quickbooks-point-of-sale-to-better-meet-your-retail-needs) - [What is QuickBooks Point of Sale used for?](https://www.g2.com/discussions/what-is-quickbooks-point-of-sale-used-for) - [Can I use QuickBooks for inventory-sales analysis?](https://www.g2.com/discussions/30201-can-i-use-quickbooks-for-inventory-sales-analysis) - [View QuickBooks Point of Sale pricing details and edition comparison](https://www.g2.com/products/quickbooks-point-of-sale/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+12%3A26%3A19+-0500&secure%5Bsession_id%5D=3357bc4d-dbeb-4c5a-9598-51c20fee217e&secure%5Btoken%5D=eed86b15bdebe4a448b22949f30672fc783736025fd6822775f7376d7ccf2750&format=llm_user) ## QuickBooks Point of Sale Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) - [Quicken](https://www.g2.com/products/quicken/reviews) ## QuickBooks Point of Sale Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Multidevice Payment Acceptance - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Employee Management** - Employee Accounts - Commission Tracking - Tab Allocation - Log/Shift Notes - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis ## Top QuickBooks Point of Sale Alternatives - [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) - 4.0/5.0 (286 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews)