[ QuickBo... Reviews ](https://www.g2.com/products/quickbooks-online/reviews) [ QuickBo... Reviews ](https://www.g2.com/products/quickbooks-online/reviews) # QuickBooks Online Features ##### ## General Ledger (3) Journal Entries Increases user efficiency by auto-populating based on previously entered information. Schedules future entries. Allows Journal Entries to be uploaded from an external source. Tags / Dimensions Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc. These dimensions should be available on any transaction in any module in the system and available to be reported upon. Audit Trail Automates chronological tracking of transactions that have affected a specific operation, procedure, event or record Show More ##### ## Accounts Receivable (3) Invoice Customization The layout of the invoice template is fully customizable and you can add or remove fields. AR Automation Automation helps the user be more efficient by populating default customer data, setting up systematic payments from clients and automatically matching customer receipts to outstanding transactions. Collections Automation The system automates the dunning process to help drive collections Show More ##### ## Accounts Payable (9) AP Automation Steamlines data entry by auto populating recurring or predefined vendor values Payment Processing Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow. Purchase Orders Software supports purchase orders and provides purchasing personnel, management and accounts payable with visibility needed to streamline the procure to pay process Invoice Processing Creation, processing, verification, and execution of invoices till the payment is made Purchase Order Management Create, send, and track purchase orders and their statuses ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Electronic Payments Electronically collect payments for goods or services Electronic Payments Electronically collect payments for goods or services Credit Card Processing Accept and process credit card transactions Show More ##### ## Other Functionality (12) Inventory Tracking / Ordering Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders. Inventory Pricing and Costing Ability to establish multiple price levels. Update pricing on a per item or global inventory basis. Choice between multiple costing methods such as Average, LIFO, FIFO and Specific Unit. Inventory Reporting Customizable reporting allows insight into usage of inventory and services. Multi-Entity / Consolidation Multi-ledger and multi-tenant architecture. Automated consolidations, inter-entity transactions and eliminations Recognition Rules Automates recognition of revenue and expenses by defining recognition rules. Reconciliations Transactions are imported from source systems and automated matching reconciles majority of transactions. Includes user flexible, user defined matching and grouping rules to help reduce the time needed to produce accurate reconciliations. Payroll Payroll module or integration to an external payroll provider which automates the recording of payroll Time and Expense Automated time and expense capture, tracking, approval, reimbursement and reporting Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Time Tracking Measure and track time including hours worked and paid time off (PTO) Status Tracking Track the status over time for a request, process, asset, or transaction Budget Tracking Track actual spending to ensure it's in line with the planned budget Show More ##### ## Reporting & Analytics (6) Financial Statements General reporting offered covers all of the standard financial statements and meets the basic needs of the business Custom Reporting Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer Budgeting / Forecasting Create and revise an unlimited number of budget, plan and forecast scenarios. Dashboards An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance Financial Reporting Generate reports to assess the financial performance of an organization Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Show More ##### ## Platform (7) Customization Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views. Workflow Capability Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. User, Role, and Access Management Grants access to select data, features, objects, etc. based on the users, user role, groups, etc. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. Performance and Reliability Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Output Document Generation Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. Mobile Access Access software remotely via mobile devices Show More ##### ## Integration (7) Data Import and Export Tools Ability to input, modify and extract data from the application in bulk through a structured file. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Breadth of Partner Applications To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Third-Party Integrations Set up connections to third-party platforms to improve business processes Accounting Integration Integrate with a third-party accounting system Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Inventory Management Platform Features (25) Centralized Inventory Database Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Level Dashboards Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards. Stock History Reporting View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions. Low Stock Notifications Set low stock thresholds and receive automatic alerts when stock decreases to that level. Bundles, Kits, & Variants Automatically adjust inventory for product bundles, kit orders, and product variations within the system. Asset Tracking Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. eCommerce Integrations Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms. Accounting Integrations Track inventory costs and costs of goods sold (COGS) with accounting software integrations. Data Exporting / Importing Transfer large volumes of inventory data records into and out of the system with built-in import / export tools. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Budget Tracking Track actual spending to ensure it's in line with the planned budget Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Status Tracking Track the status over time for a request, process, asset, or transaction Demand Forecasting Forecast customer demand using historical insights and simulations Customer History Access previous interactions or concerns to maintain customer relationships Serial Number Tracking Track and assign specific serial numbers to products Status Tracking Track the status over time for a request, process, asset, or transaction Third-Party Integrations Set up connections to third-party platforms to improve business processes Demand Forecasting Forecast customer demand using historical insights and simulations Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Revenue Recognition (3) Usage Tracking Track usage per company, custom time period, or contract Deferred Revenue Track payments received for products that haven't be delivered yet Revenue Accrual Recognition rules to accrue revenue on a daily or monthly basis Show More ##### ## Cash Flow (3) Track Cash Flow Check cash on hand at the beginning of each month and view each day’s incoming and outgoing funds. Income and Expenses Add one-time or recurring cash flow items and add line items for each payment or deposit. File Exports Timesheets, projects, tasks, income or expenses can all easily be exported to pdf, xls or csv for simpel cash clow analysis. Show More ##### ## Budgeting & Forecasting (4) Budgeting / Forecasting Create and revise an unlimited number of budget, plan and forecast scenarios. Data Import Import trial balance, monthly P&L, balance sheets, and other types of financial data Versioning Keeps track of all versions of a budget and allows users to compare versions Historical Data Forecasting is based on past transactions and historical financial or operational data Show More ##### ## Revenue (3) Revenue Types Supports multiple types of revenues, such as recurring and transaction based Revenue Allocation Allows users to allocate revenues to various business entities or departments Scheduling Automatic scheduling to ensure that revenue is recognized at the proper time Show More ##### ## Multichannel inventory management (3) Warehouse Inventory Transfer Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving Multichannel Inventory Syncing Allows users to sync inventory across multiple stores, marketplaces, and warehouses Multi-Warehouse Routing Allows users to connect sales channels to specific warehouses. Show More ##### ## 3PL inventory management (27) Client management Allows users to manage all thier clients on one system Marketplace connections Allows users to connect marketplaces for each client 3PL inventory tracking Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size Returns Management Track and facilitate returns of products sold Order Management Manage and track customer orders for goods, investments, or any other purchases Shipping Management Manage and track orders being shipped to customers Discount Management Track products that are for sale at a reduced price or part of coupon promotions Fee Management Track collected or paid charges for services performed or access granted Consignment Management Manage goods purchased or received from third-party suppliers/consignors Layaway Management Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manufacturing Inventory Management Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Reorder Management Purchase and replenish product stock based on inventory levels and needs Warehouse Management Manage and track operations and inventory within warehouses Purchase Order Management Create, send, and track purchase orders and their statuses Barcode/Label Management Print and scan barcode or labels Shop Floor Management Manage and control operations that take place on the shop floor or factory floor Supplier Management Manage all supplier data and operations Inventory Management Track and manage inventory levels to maintain proper supply Item Management Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Pricing Management Tool used to determine accurate pricing and product eligibility for borrowers Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Sales Order Management An order generated by a seller to a customer, containing details about products or services Show More ##### ## Inventory Management (10) Inventory Tracking Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders. Inventory Costing Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit. Product Master Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. Integrations Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. IoT Integration Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Vendor Managed Inventory Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Stock Levels Maintain visual on stock levels Flow Of Goods Track available inventory and manage flow of goods to/from warehouses Reserving Goods Reserve goods that have been added to cart and update stock levels Show More ##### ## Payroll (4) Direct Deposit Automatically deposits paychecks into employees' bank accounts. Check/W-2 Printing Allows administrators to print valid paychecks and W-2 forms. Tax Calculation Calculates taxes due and may include resources or tools for federal and state tax compliance. Reporting and Dashboards Access pre-built and custom reports and dashboards to track payroll costs and for compliance purposes. Show More ##### ## Order Entry (5) Entry Enter and convert orders and quotes Register Register received orders in the system Notifications Provide real-time notifications and status updates Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Remote Order Entry The ability to enter orders from a remote location such as a computer, mobile, or tablet. Show More ##### ## Order Tracking (6) Shipping Verify shipping preferences Tracking Track orders and their statuses as they move along the supply chain Backorder Manage orders for products that are unavailable due to inventory shortage Discount Management Track products that are for sale at a reduced price or part of coupon promotions Order Tracking Track orders throughout the fulfillment process Purchase Order Management Create, send, and track purchase orders and their statuses Show More ##### ## Customer Management (6) Order Status Track status of orders from shipment to delivery Information Access Provide customers access to their information in order to answer FAQs Email Notifications Automatically send emails using certain triggers to notify customer service of issues Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Recurring Orders Managing orders that a customer purchases repeatedly and regularly Show More ##### ## Subscription Management (5) Payment Data Store payment data and customer information Payment Gateway Support and/or integrate with a payment gateway(s) Billing Automate billing and contracts Automatic Payments Accomidate automatic payments from various payment methods Real-Time Data Receive data and information in real time Show More ##### ## AI (27) Data Extraction Uses AI to automatically input data from receipts, invoices, and other documents Invoice Processing Uses AI to generates, send, and track invoices Expense Management Uses AI to categorize expenses, detect anomalies, and provide insights on spending patterns Fraud Detection Uses AI to detect unusual patterns and flag potential fraudulent activities in real-time Tax Compliance Uses AI to assist in calculating taxes, ensuring compliance with changing tax regulations, and automate the preparation of tax returns Support Chatbots Uses AI and NLP-powered chatbots to provide customer support and assist with queries regarding financial data and reports Bank Reconciliations Uses AI to match transactions recorded in the accounting system with those in bank statements Report Generation Uses AI to generate detailed financial reports, dashboards, and visualizations to provide insights into the financial health of the business Customizable Alerts Uses AI to set up alerts for various financial activities, such as payment due dates or low cash balances Predictive Analytics Uses AI to analyze data to identify trends and make predictions Receipt Management Upload, track, and submit receipts in a central database Workflow Management Create, design and manage workflows for repetitive tasks Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Tax Management Implementation of various strategies to manage tax obligations via planning and maintaining compliance Fixed Asset Management Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Order Management Manage and track customer orders for goods, investments, or any other purchases Sales Order Management An order generated by a seller to a customer, containing details about products or services Cash Flow Management Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Real-Time Data Receive data and information in real time Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Credit Card Processing Accept and process credit card transactions Financial Consolidation & Close Management Bring together financial information by collecting data from multiple ledgers and close financial processes Transaction Management Manage, record and track all business exchanges in form of money and its related interactions in the system Show More ##### ## Mobile Applications - Accounting (14) Cloud Integration Enables synchronization of accounting data across devices in real-time Notifications Send push notifications for important updates, such as due dates, invoice statuses, or tax deadlines UI Simplifies interfaces to be user-friendly and tailored for smaller screens, such as mobile phones and tables Offline Allows users to view and update certain data without an internet connection Expense Tracking Allows users to capture and upload expense receipts directly from mobile devices Invoice Management Enables creation, editing, and sending of invoices Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Inventory Management Track and manage inventory levels to maintain proper supply Financial Management Plan, manage, and track the financial activities of an individual or organization Activity Tracking Track and document all activities across devices, networks, and other systems Document Management Store, manage, and track all electronic documents in a centralized location Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Notes Management Allow users to create, edit, and sort multiple notes Show More ##### ## Agentic AI - Accounting (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Vendor Management (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Order Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## AI Assistant - Accounting (1) AI Accounting Assistant Provides conversational assistance for accounting tasks, financial data, and product navigation using natural language. Show More ##### ## Additional Functionality (229) Real-Time Data Receive data and information in real time Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Budgeting/Forecasting Create budgets based on historical data and future projections Generative AI Use AI to generate content in the form of text, images, videos, etc. Receipt Management Upload, track, and submit receipts in a central database Financial Reporting Generate reports to assess the financial performance of an organization Partnership Accounting General Ledger Centralized accounting record which tracks all financial transactions Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Third-Party Integrations Set up connections to third-party platforms to improve business processes Recurring Giving Manage and track recurring gifts CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Reports Alter the layout and content of reports Donation Tracking Track and view detailed financial donation history made by contacts and members Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Expense Tracking Monitor and record expenses such as purchases or charges incurred Accounts Receivable Track outstanding invoices and the money owed from clients Check Printing Print paychecks issued to confirm payment of wages or salary Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Cash Management Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Chart of Accounts A financial statement that lists a company's accounts and details the account type and balance Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Financial Analysis Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Revenue Recognition An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. API Application programming interface that allows for integration with other systems/databases Real-Time Reporting Active reporting of data and metrics Bank Reconciliation Compare and match accounting/financial records with corresponding bank statements Fund Management Manage allocation and performance of financial assets Multi-Currency Manage and handle various international currencies Grant Management Monitor application statuses, proposals and award funds Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Financial Management Plan, manage, and track the financial activities of an individual or organization Accounts Payable Track money owed to a company's creditors/suppliers AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Billing & Invoicing Create, manage, and send invoices or bills to customers Fixed Asset Management Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Donor Management Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Income & Balance Sheet A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Mobile Access Access software remotely via mobile devices Tax Management Implementation of various strategies to manage tax obligations via planning and maintaining compliance Activity Tracking Track and document all activities across devices, networks, and other systems Workflow Management Create, design and manage workflows for repetitive tasks Fund Accounting Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Profit/Loss Statement A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Time & Expense Tracking Log and record hours worked and costs spent to assist in billing and invoicing Recurring/Subscription Billing Automated process of charging customers at regular intervals for repeated access or use of a product or service Project Accounting Manage and track financials on a project-to-project basis Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Contact Management Manage, organize, and store contact information Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. For Nonprofits Software specialized for non-profit organizations Accounting Integration Integrate with a third-party accounting system Multi-Location Manage and support multiple locations Generative AI Use AI to generate content in the form of text, images, videos, etc. Accounts Payable Track money owed to a company's creditors/suppliers Fund Accounting Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Quotes/Estimates Generate quotes or estimates for customers Approval Process Control Manage the process of evaluating documents or requests submitted for approval AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Chart of Accounts A financial statement that lists a company's accounts and details the account type and balance Project Accounting Manage and track financials on a project-to-project basis Encryption Convert data into a code for security Accounts Receivable Track outstanding invoices and the money owed from clients Recurring/Subscription Billing Automated process of charging customers at regular intervals for repeated access or use of a product or service Billing & Invoicing Create, manage, and send invoices or bills to customers Reminders Timed notification for any upcoming task, deadline, appointment, or activity Multi-Currency Manage and handle various international currencies Access Controls/Permissions Define levels of authorization for access to specific files or systems Income & Balance Sheet A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Data Security Protect sensitive data for digital privacy General Ledger Centralized accounting record which tracks all financial transactions Currency Conversion Change one currency to another based on real-time rates/values Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Estimating Estimate expected cost based on various factors before a project begins Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Financial Analysis Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Expense Claims Attaching relevant receipts or supporting documents to submit expenses for reimbursement Document Storage Store and organize documents in a centralized system SSL Security Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Categorization/Grouping Organize and group data or items based on various criteria Automatic Billing Setup and send recurring or automated bills Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. For Distributors Primarily serving wholesale distribution companies and supply chain industry professionals Bills of Material Material list of manufacturing parts and associated costs Financial Data Protection Inventory Control Monitor product stock levels AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Mobile App Access the system via a mobile application Client Portal Private online space that lets businesses securely share documents and provide information access to clients For CPA Firms Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals Remote Access/Control Access work applications remotely, for when working away from the office and/or traveling Cash Flow Analysis Calculates a company's working capital which is the amount of money a company has available to run its business Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Multi-Company Manage the accounting and financial aspects of multiple locations or companies in a single location For Small Businesses Designed for small businesses Multi-Location Manage and support multiple locations Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Product Configurator Customize the specifications of a finished product to meet the particular needs of a customer Data Import/Export Import and export data to and from software applications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Inventory Auditing Cross-checking financial records with physical inventory counts and records Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Quotes/Estimates Generate quotes or estimates for customers Customer History Access previous interactions or concerns to maintain customer relationships Invoice Creation Create invoices from scratch or have recurring invoices Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Client Portal Private online space that lets businesses securely share documents and provide information access to clients Shipping Management Manage and track orders being shipped to customers Assignment Management Assign issues and tasks based on availability or required skills Workflow Management Create, design and manage workflows for repetitive tasks Warehouse Management Manage and track operations and inventory within warehouses Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Delivery Management Manage order deliveries until they are received by the customers Real-Time Updates Receive system updates as soon as any changes are made Returns Management Track and facilitate returns of products sold Label Printing Process of printing custom labels through various methods. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Order Management Manage and track customer orders for goods, investments, or any other purchases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Inventory Management Track and manage inventory levels to maintain proper supply Third-Party Integrations Set up connections to third-party platforms to improve business processes For eCommerce Intended to be used by online stores Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Supplier Management Manage all supplier data and operations Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Order Routing Set up routing rules that connect sales channels with warehouses to minimize order processing time Promotion Optimization Assess and optimize pricing markdowns, special offers, or other promos API Application programming interface that allows for integration with other systems/databases Multi-Currency Manage and handle various international currencies Shipping Labels Generate or print labels that contain shipping information for packages Customer Management Store and organize information about customers and previous interactions Order Processing Send / receive, process, and execute orders Exchange Management Enable the process of exchanging one item for another Customizable Branding Add customized logos and colors to align with company branding Special Order Management Manage special order requested by a customer Forecasting Form predictions based on past and present data/trends Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Data Import/Export Import and export data to and from software applications Check Printing Print paychecks issued to confirm payment of wages or salary Price Optimization Track factors that affect pricing and adjust prices accordingly to increase sales Online Store Builder Includes functionalities for creating custom eCommerce websites Customizable Fields Customize data fields to support various needs and use cases Categorization/Grouping Organize and group data or items based on various criteria Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Inventory Optimization Maintain and control the stock level of inventory Shopping Cart Checkout of online store Customizable Reports Alter the layout and content of reports Sales Reports Reports specific to sales analysis for trends and strategies Credit Card Processing Accept and process credit card transactions AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Multi-Location Manage and support multiple locations Mobile App Access the system via a mobile application Generative AI Use AI to generate content in the form of text, images, videos, etc. Automatic Backup Data is backed up automatically to prevent data loss Label Printing Process of printing custom labels through various methods. Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Multi-Currency Manage and handle various international currencies Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Order Processing Send / receive, process, and execute orders Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity SKU/UPC Codes Internal and external product tracking codes Billing & Invoicing Create, manage, and send invoices or bills to customers Check-in/Check-out Track the status of assets and whether they're checked in or out Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Backup and Recovery Create backups and provide methods to recover deleted/lost data Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Product Identification Ability to link barcodes or serial numbers with specific items for identification Kitting Group and package individual but related items as one package set Mobile Access Access software remotely via mobile devices Predictive Analytics Predict future data based on historical data sets Inventory Control Monitor product stock levels Inventory Auditing Cross-checking financial records with physical inventory counts and records API Application programming interface that allows for integration with other systems/databases Bill of Materials Access to a library of manufacturing parts, models, and specs Ordering Automation Automate order processes to improve operational efficiency in fulfillment, shipping, and more Inventory Replenishment Track stock count levels to manage product reordering Custom Pricing Rules Create custom predefined rules for prices for products and services Generative AI Use AI to generate content in the form of text, images, videos, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Invoice Processing Creation, processing, verification, and execution of invoices till the payment is made Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Sourcing Management Negotiate best prices and choose the right vendor for various purchases Vendor Master Data Management Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Procurement Management Organize and manage all processes/procedures involved in purchasing goods and/or services Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Document Management Store, manage, and track all electronic documents in a centralized location Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Data Visualization Graphical representation of data Access Controls/Permissions Define levels of authorization for access to specific files or systems Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Risk Assessment Initiate collection and analysis of known risks Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Data Receive data and information in real time Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Offboarding Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Collaboration Tools Provides a channel for team members to share media files, communicate, and work together API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Vendor Payment Process payment to vendor(s) for goods/services received Third-Party Integrations Set up connections to third-party platforms to improve business processes Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Purchase Order Management Create, send, and track purchase orders and their statuses Contract/License Management Track, store, and access client contracts or licenses Data Import/Export Import and export data to and from software applications Single Sign On Allow users to access multiple services after entering their login credentials once Workflow Management Create, design and manage workflows for repetitive tasks Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Task Management Create, manage and 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[View Glossary](/glossary) [Inventory Tracking](/glossary/inventory-tracking) Inventory tracking plays an essential role in the inventory management planning process. Learn more about inventory tracking, how it can benefit overall company organization, and how to implement it in a business structure using various techniques. [Inventory Reporting](/glossary/inventory-reporting-definition) Inventory reporting plays a valuable role in the inventory control process. Learn more about inventory reporting, how it can benefit inventory management, and how to write reports to support a business structure. 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