Eileen S.
ES
Eileen S.
Assitant Controller
Small-Business (50 or fewer emp.)
"QuickBooks Online Makes Cash Visibility Easy With Useful Integrations"
5/5
What do you like best about QuickBooks Online?

QuickBooks Online makes it easy to see the company's cash position using the banking app. I also appreciate that the accountants can view and make entries Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

The pop-ups that occur can be annoying to me. Other than QuickBooks Online is has many integrations that I find useful Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy, Accessible Accounting with QuickBooks Online"
4.5/5
What do you like best about QuickBooks Online?

What I like best about QuickBooks Online is its ease of use and accessibility. It makes managing finances simple with features like automated bank feeds, real-time reports, and seamless integrations, all accessible from anywhere. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

What I dislike about QuickBooks Online is that some features can feel limited or less flexible, especially when handling more complex accounting needs. It can also be difficult to customize certain reports, and occasional syncing issues with integrations can be frustrating. Review collected by and hosted on G2.com.

Debbie D.
DD
Debbie D.
Director of Operations
Mid-Market (51-1000 emp.)
"Easy to Use and Train, Yet Powerful for Complex Accounting"
5/5
What do you like best about QuickBooks Online?

QBO is fairly easy to use, and it’s also straightforward to train new users on. It can handle complex accounting tasks without requiring the user to be an accountant. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

There is too much advertising / promotion of more products. Review collected by and hosted on G2.com.

JM
Jamiel M.
Resource Development Manager
Small-Business (50 or fewer emp.)
"Effortless Financial Management and Integration"
5/5
What do you like best about QuickBooks Online?

I love how easy QuickBooks Online is to use and the design of the interface. I really appreciate how it integrates with so many of the platforms we're already using, making it incredibly convenient. It's great for keeping accurate financial records, and it integrates seamlessly with our donor CRM to ensure that all financial data aligns across systems and with our bank records. QuickBooks Online is considered one of the best accounting tools, and this is evident as it has direct integrations with many other apps and platforms, including integration through Zapier. It's perfect for managing our financials in-house due to these capabilities. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

N/A it is awesome Review collected by and hosted on G2.com.

JA
Julia A.
US Tax Accountant
Small-Business (50 or fewer emp.)
"Smart Activity-Based Suggestions Make It Effortless to Use"
5/5
What do you like best about QuickBooks Online?

It offers suggestions based on my past activities, which makes it easier to use. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

The UI has updates, and sometimes it takes a bit of time to adjust to the new changes. Review collected by and hosted on G2.com.

Ernest T C.
EC
Ernest T C.
Accountant
Small-Business (50 or fewer emp.)
"Accessible Cloud Accounting with Automation and Clear Financial Visibility"
5/5
What do you like best about QuickBooks Online?

Accessibility, automation, and clear visibility into your finances. Since it’s cloud-based, I can access my books anytime, anywhere—whether I’m at my desk or on the go. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

Can get expensive.

The monthly subscription fees can really add up over time, especially if you end up moving to a higher tier. On top of that, a lot of the key features—like payroll, inventory, and advanced reporting—either cost extra or require upgrading to a more expensive plan. Review collected by and hosted on G2.com.

Brad M.
BM
Brad M.
Sr. Acct Exec, Marketing Manager, Director of Sales
Small-Business (50 or fewer emp.)
"Simple Automation That Saves Our Small Team Time"
5/5
What do you like best about QuickBooks Online?

We are a small company; software simplicity and automation save us lots of time. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

As a small business, we use QBO. Although it’s been updated several times over the years and the menus change, we learn the updates, adjust, and keep adapting. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Clear View of the Company's Full Financial Picture in One Place"
4/5
What do you like best about QuickBooks Online?

Most of the time, I can see my full financial picture in one place, as long as the transactions have cleared in my accounts. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

When there’s an issue, there doesn’t seem to be any manager available to speak with about it. Review collected by and hosted on G2.com.

K E.
KE
K E.
Project Manager
Small-Business (50 or fewer emp.)
"Comprehensive Accounting App with Outstanding Support"
4/5
What do you like best about QuickBooks Online?

Fully fledged accounting app that is widely used in organizations and businesses across US and Canada. It's considered the industry standard for accouting. The support team is top notch, if you need any help they get it resolved in timely manner. Once you get your head around QBO, it's easy to use and operate on a daily basis. It has various and wide integrations with other softwares. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

Customization to fit a specific business requirements or needs is currently limited. They should extend the customization of the invoices, bills and other financial documents to meet every customers expectations. They should allow customer to request for new features that might benefit them to be added to the platform. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Intuitive, Clear UI—But Support and Integrations Need Improvement"
3.5/5
What do you like best about QuickBooks Online?

I like how clear the UI is. It is well organized and pretty intuitive. Great for non-accountants to use. Quick and easy to keep up with day-to-day transactions. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

I have found the support not very helpful. I've really stuggled to get my issues resolved or to even hear back from the support team. My most recent case was closed without a resolution after I didn't respond for one day. They claimed they would re-open the case and contactme shortly but that never happened. Also, the integration with other software could be much better. Review collected by and hosted on G2.com.