Suryavardhan B.
SB
Suryavardhan B.
Accounts Manager
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Accessible, User-Friendly but Slows with Large Data"
3.5/5
What do you like best about QuickBooks Online?

I like QuickBooks Online for its ease of use and the fact that it's cloud-based, making it accessible from everywhere. I find it quite effective in managing business finances and appreciate the automatic transaction feature. The setup was straightforward, which was definitely a plus. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

The platform tends to be slow at times, especially when working with large amounts of data. Also, I've noticed slow loading times when switching between modules, which can be a bit frustrating. Review collected by and hosted on G2.com.

Mary Jeanlie A.
MA
Mary Jeanlie A.
US Accounting Manager
Small-Business (50 or fewer emp.)
"Effortless and Effective Accounting Solution"
5/5
What do you like best about QuickBooks Online?

I like QuickBooks Online because it's easy to access, and the 'Reclass bulk' function is really useful. It saves me time by allowing me to reclass accounts as a whole to the correct GL account instead of having to do it one by one. Additionally, the initial setup process was super easy. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

Probably the filing of 1099. Last time we used QuickBooks Online for 1099 filing, it was rejected by the IFRS but successfully processed by QuickBooks Online. We don't know the reason why it was rejected as it didn't indicate in the QuickBooks Online file report. We filed it again a second time, and it was still rejected for unknown reasons, even though all the details of the vendors were correct. Review collected by and hosted on G2.com.

Ridhima S.
RS
Ridhima S.
Senior Property Accountant
Mid-Market (51-1000 emp.)
"Simple, reliable, and great for everyday accounting and bookkeeping"
4.5/5
What do you like best about QuickBooks Online?

What I like most about QuickBooks Online is how easy and practical it is to use. It’s cloud-based, so I can access it from anywhere, and features like bank feeds and auto categorization save a lot of time on daily bookkeeping and other accounting tasks. It keeps everything in one place without making things complicated. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

What I dislike about QuickBooks Online is that it can feel a bit limited for more complex accounting needs. Some reports aren’t very flexible, and fixing errors especially in reconciliations can be frustrating. It also tends to slow down at times, which affects efficiency when you’re working on tight deadlines. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Smooth Upgrade to QuickBooks Online—Intuitive, Reliable, and Great for Collaboration"
5/5
What do you like best about QuickBooks Online?

QuickBooks Online has been a major upgrade from QuickBooks Desktop for our organization. Our transition from Desktop went smoothly, and the migration process was straightforward and well supported. QuickBooks Online Pro is intuitive and user-friendly, which has made day-to-day financial management noticeably more efficient. Overall, it’s a great product that has improved accessibility, collaboration, and ease of use for our team. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

Overall, we’ve had a very positive experience with QuickBooks Online and don’t have any major complaints. If anything, some of the newer AI features haven’t been especially useful for our workflow so far, but that’s a minor point. In general, the platform has been reliable and user-friendly, and it’s been a strong improvement over QuickBooks Desktop. Review collected by and hosted on G2.com.

Krystal G.
KG
Krystal G.
Onwer/Business Consultant
Small-Business (50 or fewer emp.)
"Effortlessly Manages Finances on the Go"
5/5
What do you like best about QuickBooks Online?

I like the accessibility of QuickBooks Online both on the go and at my desk. It's great to receive notifications via email, keeping me up to date on invoices automatically. The communication feature is helpful too. It's nice to know when a client has paid an invoice, with notifications that pop up even when I'm in meetings, and seeing when a customer has opened or reviewed their invoices is useful as well. The initial setup was very easy for me because I train on it and have been using it for about five years. When I onboard clients to run their businesses, it's pretty easy to navigate, and the training goes fast. I give it a score of 10 and recommend it all the time. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

Sometimes when I'm enrolling clients into QuickBooks, the card address changes without me changing it, which is a little crazy. Also, I wish I could lower the time you have to prepare the payroll to maybe two business days prior because things change for me. Review collected by and hosted on G2.com.

MJ
Meriah J.
Creative Director
Small-Business (50 or fewer emp.)
"Steep Learning Curve, But Financially Comprehensive"
4/5
What do you like best about QuickBooks Online?

I used QuickBooks Online for managing invoices and expenses in my last job, and it was really helpful in keeping an overview of outstanding invoices and all expenses. I like that I have all my financials together and can get a quick overview of the business, which is really handy. Additionally, QuickBooks Online offers multiple currencies, which was a crucial feature for us and one of the reasons we switched from Zoho Invoices. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

It was a high learning curve to start with QuickBooks Online, and there are many options I never used, like inventory. There were regular updates, and I always had to learn different ways of getting to my invoices or customer portal. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Keeps Data Organized With Helpful Customization, but has way too many ads"
3/5
What do you like best about QuickBooks Online?

It keeps our data organized, which is pretty industry standard for most CPAs. There are a lot of customizable features that integrate your business accounting needs. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

The entire thing is like one big ad. Just finding the login page, you are hit with multiple click ads and offers. There are ads within the platform on every page and around every corner. It is really a timesuck. They are pushing the AI features way too hard, and the AI tends to produce errors that need to be manually fixed. All of this considered, it is not worth the price for a subscription. I shouldn't be hit with ads so heavy within a product I already pay for. I think you could achieve similar performance from another platform and get better results faster. Review collected by and hosted on G2.com.

Swadhin P.
SP
Swadhin P.
Team Lead
Mid-Market (51-1000 emp.)
"Easy, Accurate Bank Reconciliation with Time-Saving AI Auto Match"
4.5/5
What do you like best about QuickBooks Online?

It’s easy to use, and the accuracy of the bank reconciliation is great. Also, let’s not forget the AI Auto match feature in bank feeds—it really saves a lot of time. The interface is clean, and the navigation is very helpful. Tasks are also easy to complete, often with just a single click. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

It starts to fall short when there are too many transactions, and I don’t think the revenue recognition is accurate. Also the customized reports are limited. Review collected by and hosted on G2.com.

Melissa B.
MB
Melissa B.
Vice President
Small-Business (50 or fewer emp.)
"New Features That Make Work Easier—and a Team That Listens"
4/5
What do you like best about QuickBooks Online?

they keep adding new features that have helped make my job easier and they listen to feedback requests Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

it keeps all workflow organized. Sales tax reports are not always the greatest. I HATE how no matter how many times I check do not apply credits that it always applies credits and does it wrong I have to o\go back and fix them Review collected by and hosted on G2.com.

Autumn T.
AT
Autumn T.
Small-Business (50 or fewer emp.)
"Simplifies Our Financial Management"
5/5
What do you like best about QuickBooks Online?

I use QuickBooks Online for tracking expenses, bills, processing payments, and payroll. It's a really great program that makes everything so simple and easy. I love that the interface is easy to use and it syncs well with some of our other programs. The ability to sync with Knowify to ensure our expenses sync correctly with projects and items works so well. I appreciate the simplicity and straightforwardness, and it provides lots of reporting, which is nice for reviewing things. Every piece we use in QuickBooks Online is important to our company because it helps keep the flow and ensures things are processed efficiently and correctly. We love QuickBooks. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online?

Nothing - we love QB. Review collected by and hosted on G2.com.