QBO is valuable because it integrates with a wide range of systems and apps, which helps reduce the processing time for various tasks. While it does require some effort and time to set up, connect, and map everything correctly, once everything is running smoothly, it truly saves a significant amount of time. Review collected by and hosted on G2.com.

There are a few system quirks that can be quite troublesome, and I found that Intuit support was not very effective in resolving them. We experienced problems with our payroll not posting correctly, and no one seemed able to identify the cause. It took several months of making manual corrections before the issue was finally resolved. Review collected by and hosted on G2.com.

I am still satisfied with most of things about QuickBooks, except two things as described in the question below. Review collected by and hosted on G2.com.

Sometimes, it does not allow me to sign in. I don't know why but my coworkers and I have this issue once a month. Also, the screen switching speed in QuickBooks is slow. It would be great if it could be improved quickly. Review collected by and hosted on G2.com.

QuickBooks helps us track our expenditures, POs, sales, customers, and more. Review collected by and hosted on G2.com.

It’s a complicated piece of software that can do so much, but you almost need to take an entire course in order to become fluent with it. We firmly believe tools should be simple and helpful, this one can sometimes feel cumbersome and like a whole job in and of itself. Review collected by and hosted on G2.com.

It allows you to do both bookkeeping including AP/AR and payroll all in one place but also integrates with other software and automates the process of bringing in and categorizing sales for e-commerce platforms. It is more or less easy to use once you have been using it for awhile and allows for custom reports as well as now providing some new AI features to help automate tasks. Review collected by and hosted on G2.com.

The price is a little steep, and you are not locked in to a certain price that goes up from time to time. The customer service/support leaves a bit to be desired and a lot of times does not end up being able to solve your problem. Review collected by and hosted on G2.com.

I love QuickBooks Online. It’s easy to use and straightforward to understand, and the sync with different software works great. Review collected by and hosted on G2.com.

Sometimes the connectivity issues can be frustrating, but since they usually get fixed quickly, it’s still a great experience overall. Review collected by and hosted on G2.com.

I really like how easy it is to use and how quickly you can navigate through invoices, expenses, and reports. The interface feels clean and intuitive, so even if you’re not an accountant, you can find what you need. I also appreciate that everything is stored in the cloud, which makes it simple to update records from any device and keep the whole team aligned. The automatic syncing with banks and apps saves a lot of time and reduces errors, and the reporting tools are very helpful for getting a clear overview of how the business is doing. Review collected by and hosted on G2.com.

My main frustration is that some features feel limited unless you upgrade to a higher plan, especially when it comes to advanced reporting or multi-step workflows. At times the system can run slow or glitchy, especially when switching between tabs or uploading documents. Customer support can also be inconsistent, sometimes fast and helpful, other times it can take a while to get a clear answer. Integrations are good, but occasionally they break or need to be reconnected. Overall it works well, but there is definitely room for smoother performance and more flexibility. Review collected by and hosted on G2.com.

I know how to utilize it and it has every customization possible. Review collected by and hosted on G2.com.

Constant updates, changes to the interface and use of AI which is not reliable. Review collected by and hosted on G2.com.

Seamless integration into the CRM and super easy to use. Review collected by and hosted on G2.com.

It's difficult to part out how much was spent in a particular category if invoices have more than one class included. Review collected by and hosted on G2.com.

I like the collaboration feature in QuickBooks Online because I can give my accountant access, and they can review what I've been keeping track of and fix my mistakes. I really like being able to just take photos of receipts, which keeps everything nice and orderly at the end of the year, so I don't have to go through a box of receipts. The initial setup was very easy and intuitive, which guided me right along. Review collected by and hosted on G2.com.

I feel like they increased their prices a lot. It's manageable, but the cost of the subscription plus the add-ons, like payroll, really adds up. And some of their competitors like FreshBooks are starting to look like a good option. Review collected by and hosted on G2.com.

I like how QuickBooks Online keeps everything in one place and makes day-to-day accounting tasks easy to manage. The interface is user-friendly, it syncs well with bank accounts, and it saves a lot of time by automating invoicing, expense tracking, and reports. Review collected by and hosted on G2.com.

The pricing can be expensive as your business grows, and some useful features are locked behind higher-tier plans. It can also feel slow at times, and customer support isn’t always as responsive or helpful as expected. Review collected by and hosted on G2.com.