--- title: QuickBooks Online Reviews meta_title: QuickBooks Online Reviews, Features, and Pricing 2024 meta_description: Learn more about QuickBooks Online features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.0 review_count: 3870 scale: '5' date_modified: '2026-08-13' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # QuickBooks Online Reviews **Vendor:** Intuit **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 4.0/5.0 **Total Reviews:** 3,870 ## About QuickBooks Online Easy Online Accounting to Organize Your Finances in One Place. Run your entire business with the #1 small business cloud accounting solution! ## QuickBooks Online Pros & Cons **What users like:** - Users love the **ease of use** of QuickBooks Online, appreciating its intuitive design and convenient features for management. (254 reviews) - Users value the **cloud-based collaboration** of QuickBooks Online, enhancing teamwork and efficiency across locations. (72 reviews) - Users appreciate the **seamless integrations** with various software, enhancing collaboration and efficiency for their businesses. (69 reviews) - Users find QuickBooks Online to be incredibly **intuitive and user-friendly** , streamlining various tasks with ease. (69 reviews) - Users appreciate the **easy access from anywhere** with QuickBooks Online, enhancing convenience and collaboration for accounting tasks. (68 reviews) - Users appreciate the **user-friendly interface** of QuickBooks Online, enabling easy management of finances and documents. (67 reviews) - Users appreciate the **invoice management features** in QuickBooks Online, enabling streamlined project tracking and financial oversight. (66 reviews) - Reporting (62 reviews) - Access (58 reviews) - Users appreciate the **user-friendly features** of QuickBooks Online, enabling convenient access to financial data anytime, anywhere. (57 reviews) **What users dislike:** - Users find the **missing features** in QuickBooks Online challenging, affecting usability and data visibility. (81 reviews) - Users find QuickBooks Online to be **too expensive** , struggling with high costs and lack of transparent pricing. (70 reviews) - Users express frustration with **poor customer support** from QuickBooks Online, citing unhelpful and uninformed assistance. (52 reviews) - Users express concerns over **high fees** for QuickBooks Online as costs rise with subscriptions and add-ons. (49 reviews) - Users report a challenging **learning curve** with QuickBooks Online, citing confusing features and poor customer support. (46 reviews) - Users find QuickBooks Online has **limited customization** , making it challenging to tailor the tool to specific needs. (46 reviews) - Slow Performance (37 reviews) - Pricing Issues (34 reviews) - Users experience **limitations in accounting** with QuickBooks Online, citing issues with bank connections and poor customer support. (31 reviews) - Software Bugs (30 reviews) ## QuickBooks Online Reviews ### 1. QB Online Lets Me Work Anywhere, Anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Marie B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about QuickBooks Online?** QB online is superior to desktop, because it is easy to work from anywhere. As long you know your login info, you don't have to be stuck on a desktop in an office somewhere. This has allowed to continue working during things like car repairs and just waiting in my car for events/meetings to start. **What do you dislike about QuickBooks Online?** A couple of the downsides are that they no longer work with Melio because they have their own payment processing. I have three vendors that each month cannot be paid via QB online and I have to login to Melio separetley and process the payments. **What problems is QuickBooks Online solving and how is that benefiting you?** The one thing that QB online does is they have a really good payroll processing platform. All of the taxes are handled and I recently discovered that we can also use the same program for employee time tracking. At the time it seems to be included in the payroll pricing, but I am sure they will charge extra for it in the future. ### 2. QBO Saves Time with Powerful Automations, API, and Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Mark E. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about QuickBooks Online?** The functionality is there for managing the books for small local businesses, alongside an accounting firm for year-ends, etc. When I need more functionality, I utilize the Zapier integration or the extensive API service. QBO also has a pretty broad range of third parties it integrates with natively. I end up saving time and making fewer mistakes by automating my basic tasks. Pricing has been pretty good for our usage, it comes with all we need. **What do you dislike about QuickBooks Online?** The web version of QBO is the most reliable. I find the iOS/iPad versions to be buggy and slow, particularly, the bank transactions. Loading is slow, and working with the categorizing functionality is incomplete. While the interface is limited due to the size of some devices, more options could be available via menus. **What problems is QuickBooks Online solving and how is that benefiting you?** When we moved from a sole prop to a corp, we needed double-entry accounting, and at the time, our current platform didn't support it. Due to the reputation that QBO had, we decided to try it. It connects with our banks reasonably simply, although errors do come up a few times a month. The support teams are pretty good at documenting the issue and providing updates and resolutions, too. The new AI functions are pretty new at this stage and is not providing anything useful for our company, it's quite high-level currently. ### 3. An accounting tool that covers all of your clients' needs **Rating:** 4.5/5.0 stars **Reviewed by:** Christine D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about QuickBooks Online?** It’s easy to use, and uploading documents is fast. I also like the integration with other products, and the pricing feels fair. The technical support is great, and I’m able to stay in contact with other users who can share tips. The AI summary feature is helpful as well. Also, it can quickly refine/edit your search for transactions.. **What do you dislike about QuickBooks Online?** At first, it felt like a cumbersome product. However, after some trial and error (and with a bit of assistance), it became easier to use. That said, some of the summaries I tried to pull were still troublesome. It tends to automatically categorize charges, which can add extra time when reconciling the books. For example, a cash app transfer may be treated as an ATM withdrawal, or a wire transfer may be listed as a DRAW. We’re still working through the mislabeling of these transactions. It may also offer to match transactions; however, if it’s an Intuit payment, the breakdown disappears. The client I was using it for didn’t have QuickBooks Payroll, so it was supposed to be an easy search to find where the funds came from (one or many sources). Unfortunately, I wasn’t able to find a solution. Going forward, I’m not going to keep syncing the statements to QB multiple times if a transaction is missing. In the future, I also won’t match transactions, since it shows as a manual transaction and ends up disrupting the flow. **What problems is QuickBooks Online solving and how is that benefiting you?** I use it for daily reconciliation of transactions. It gives me a clear summary of invoices submitted, payments issued, and it helps me spot transaction patterns. Easy to create charts of expenditures (good or bad), detailed summaries of the accounts as individuals or altogether. ### 4. Access Anywhere, Reliable Performance, and a More Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Janet S. | Vice President., Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about QuickBooks Online?** I like that I am able to access it anywhere so I am not limited in dealing with the company books when I am traveling. It performs well and I rarely encounter problems - other than the integration with BigTime software - that is terrible! The interface has improved alot over the last year. It stil takes me time to find things but it is becoming more intuitive. **What do you dislike about QuickBooks Online?** The downside is the integration with BigTime Software, though that is more likely a limitation of BigTime - not QBO. The other thing is that we struggle with Northern Living Allowance on our T4's- for some reason, we don't have clear control to automatically or manually enter that data. **What problems is QuickBooks Online solving and how is that benefiting you?** It is helping ups work with our book keeper, helps us to get more clear financial picture, fast and simple payroll processing for a reasonable price. ### 5. User-Friendly with Essential Bookkeeping Features, Needs Better Payroll Sync **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online quite user-friendly, which really helps my clients, especially small business owners, to have their books ready every day. I like its simplicity, and the reports are very helpful as they offer insights for different analyses and decision-making. The reports also allow me to compare between periods, which is valuable. The declassification and reclassification tools, as well as the payroll tools, are quite valuable too. The initial setup was quite easy, which is why I love QuickBooks Online. **What do you dislike about QuickBooks Online?** The AI integration in QuickBooks Online seems to be lacking a lot lately. Also, it sometimes slows down the process, which can be frustrating. The payroll tool is particularly concerning. It's not good at all, mainly because of its desync issues, which I find to be really bad. If they could make the payroll tool post journal entries rather than direct deposits and allow some flexibility to edit them, that would be great. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online is user-friendly, helping my small business clients keep their books ready daily. The reports provide valuable insights for analysis and decision-making. However, it's sometimes slow and the AI integration needs improvement. ### 6. Easy to learn, Time-Saving Integrations, and Rock-Solid Reliability **Rating:** 5.0/5.0 stars **Reviewed by:** Lilly W. | Accounting Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about QuickBooks Online?** Accessibility from mobile devices, easy excel sheet upload for bulk adding bills, and the very user-friendly UI are my favorite features. Its the easiest one to train inexperienced staff on by far. It also securely integrates with our bank feeds for real-time information, our sales channels (Shopify, Amazon, eBay) to import transactions, and as of recently even our shipping provider, so that all bills and bill payments are automatically synced. Saves me SO much time! in 5 years I don't recall any performance problems or outages, and it runs smoothly even on my dated office PC. The deal we got from our sales rep was great (received 50% off the first 3 years), he helped with all the setup and the silliest of questions we had from our move as we had switched to QuickBooks Online from QuickBooks Desktop Enterprise, and was available for questions even many months later, when we were looking to find a new Warehouse Management Software with integration into QBO. They constantly seem to add and update new features - recently introducing AI generated messages for invoices and reminders, making things a little more customized for our clients, rather than the generic "Hello, here's your invoice." blurb. Excited to see what the future holds! **What do you dislike about QuickBooks Online?** One of our company files is very large because we imported 4+ years of detailed data from QuickBooks Desktop Enterprise. As a result, I’m unable to open that company file from my mobile device, which prevents me from using features like importing receipts by taking a picture of them or accessing the file on the go. It would be great if there were a lite version that still allowed access to the basic functions of the company file, even when the full file is too large to open on mobile. **What problems is QuickBooks Online solving and how is that benefiting you?** We previously used QuickBooks Desktop Enterprise, which had to be installed on a remote desktop so all of our staff could access it at the same time. With QuickBooks Online, staff can work not only from home but also on their personal devices, without needing remote desktop access or any special installation. On top of that, the more modern features, like integrations with several services we already use, have improved our workflow and saved us a lot of time, which has been a nice treat. ### 7. All-in-One Accounting Software with the Reports We Need **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about QuickBooks Online?** It's an all in one accounting software. It manages all aspects of my accounting needs and provides the necessary reports that our organization can use to make important financial decisions. **What do you dislike about QuickBooks Online?** The cost is high. In order for us to get some of the benefits we need, we are forced to get a higher level subscription. There are also times where the software needs to be rebooted due to being unresponsive. Not sure how or why this happens. Never had any accounting software do this to me. **What problems is QuickBooks Online solving and how is that benefiting you?** Record retention and reporting are the biggest things. The prior accountant was retaining all invoices and other documents in a hard file. Quickbooks allows me to attach the digital document to the transaction. This is perfect for our yearly auditor. ### 8. Clean, Intuitive UI and Reliable Performance That Streamlines Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Atef F. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** We’ve had a great experience using QuickBooks. The UI is clean and intuitive, making day-to-day accounting tasks easy to manage, while the integrations with other tools streamline our workflows significantly. Performance has been reliable, with real-time access to financial data across the team. From a cost perspective, it delivers strong ROI by saving time and improving accuracy. Onboarding was smooth, and the available support resources made it easy to get up and running quickly. Overall, QuickBooks has been a dependable and efficient solution for our financial operations. **What do you dislike about QuickBooks Online?** While QuickBooks Online is a strong overall platform, there are a few drawbacks. Some advanced features can feel less intuitive and require extra time to navigate, and occasional system lag can impact efficiency during heavier use. Pricing can also add up as additional features or users are needed. That said, these are relatively minor compared to the overall value it provides. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps us streamline core accounting processes like invoicing, expense tracking, and financial reporting, significantly reducing manual work and improving accuracy. Its integrations keep our systems connected, giving us real-time visibility into performance. The built-in AI and intelligent automation features—such as transaction categorization and insights—save time and support better, faster decision-making. Overall, it has improved efficiency, control, and financial clarity across our operations. ### 9. QuickBooks Makes Bank Imports and Monthly Finances Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly R. | Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** What I most like about QuickBooks is how easy it is to integrate the OFX and CSV from the bank account. I can see all the bills, I can update the invoices, and check the preview for the month. It is absolutely the best software for financing! The UI is even more great now, a clean design, the performance is smooth, the support has always been great, and pricing is helping us to check the monthly costs and upgrade our services! **What do you dislike about QuickBooks Online?** I wish more people on the team could undo reconciled statements. Sometimes we run into an error in a statement, and the accountant didn’t know it could be undone. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks is solving my problem of forgetting to pay things on time. It helps me keep track of all the bills I need to pay on their exact due dates, avoid missing any bank transactions, and review a monthly overview based on my invoices. ### 10. One stop solution for complete bookkeeping **Rating:** 4.5/5.0 stars **Reviewed by:** narinder b. | Account Executive, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** It is the best under-budget, user-friendly accounting software, so even non-accountants can manage basic accounting without much difficulty. Its integration with other software, like Bill.com, Fishbowl, etc., makes it a complete software package to cover overall performance A bank account can be synced directly with QBO, so that live bank transactions can be tracked and categorized in the books easily to make it time-efficient and accurate. As a cloud-based platform, it allows users to access financial data anytime and from anywhere, eliminating the need for installation and enabling seamless collaboration. The QB support system makes it the best in the market. **What do you dislike about QuickBooks Online?** Subscription costs (especially for QuickBooks Online) can feel high for small-scale businesses. **What problems is QuickBooks Online solving and how is that benefiting you?** Previously, we needed a separate payroll software integrated with QuickBooks to handle payroll. Now, QuickBooks Online’s built-in payroll feature manages everything end-to-end, including processing payroll and filing periodic payroll tax returns. QuickBooks also solves the problem of manual, error-prone, and scattered financial management by automating accounting and centralizing all financial data, saving time, improving accuracy, and providing real-time insights for better decision-making. ### 11. Makes managing accounts feel a lot less stressful **Rating:** 4.5/5.0 stars **Reviewed by:** vipin k. | Team Lead, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is how easy it is to manage day-to-day accounting in one place. It simplifies invoicing, expense tracking, and bank reconciliations, and the real-time reporting helps keep a clear view of finances. It’s especially useful for collaborating with clients since everything is cloud-based and accessible anytime. **What do you dislike about QuickBooks Online?** What I dislike about QuickBooks Online is that it can feel limiting for more complex accounting needs. Reporting customization isn’t very flexible, and performance can slow down with large data sets. Also, pricing tends to increase over time, and customer support isn’t always consistent. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves the problem of managing finances in one place like tracking income, expenses, invoicing, and bank reconciliations. This benefits me by saving time, reducing manual errors, and giving real-time visibility into financials. It also makes collaboration with clients easier since everything is cloud-based and accessible anytime. ### 12. QuickBooks Online: Everything a Small Business Needs, with AI That Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2026 **What do you like best about QuickBooks Online?** Quickbooks online has everything a small business needs. As they're refining their AI and document management services, it reduces routine non value added time enabling me to focus on more analytical tasks. **What do you dislike about QuickBooks Online?** Current AI functionality does not yet include budget v actual variance analysis which to me would be the biggest time saver! I'm anxiously awaiting this feature. Also, they're currently working on a fix to correct this, but in the Management Reports - which are fantastic - the budget column sometimes doesn't update, so you have to delete and reload all the reports you want to use to insure integrity. It still creates visually appealing reports but requires a few extra steps. And if you're not aware of this problem it can make you look bad in front of your Board of CEO. Still great features, just need an extra step or two to ensure financial integrity. **What problems is QuickBooks Online solving and how is that benefiting you?** One drain on time in my business can be supplying auditor requests in a timely matter. This use to include pulling files, scanning them and uploading them to the auditors - I love the document attachment feature - I don't spend anytime working on auditor requests anymore! And we have a full repository of documents for future use. Credit Card receipts are also a burden and now QB new comments or email questions feature reduces time to create an email in Outlook - it's right there & the responses are attached to the transaction! ### 13. QBO’s Integrations and Online Resources Make Support Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about QuickBooks Online?** For me, the best aspect of QBO is the sheer number of integrations and online resources available. I can recommend it to a new user, and they’re able to quickly find support or the information they need whenever questions come up. **What do you dislike about QuickBooks Online?** I have clients who are highly frustrated by the consistent price increases over the past several years. **What problems is QuickBooks Online solving and how is that benefiting you?** We use QBO across our client base and have found that it works well in a wide range of industries and client situations. Its flexibility is a tremendous asset for a firm like ours. ### 14. QBO Keeps Me Organized, User-Friendly, and Syncs Seamlessly with other softwares **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about QuickBooks Online?** I like QBO because it keeps me organized and on track. I also find it very user friendly. It syncs well with a project management program we use for our construction projects. QBO has a good customer help feature, so if I have any questions I can easily put in a request for support. The performance is great for running almost any reports you would need for a small business. This helps us project our ROI on projects. I have not used it to its fullest potential because I have not tried to use the Artificial Intelligence feature in QBO. **What do you dislike about QuickBooks Online?** I would say the only downfalls I have with it are that the program often runs slow and it is more expensive than competing programs I could be using. **What problems is QuickBooks Online solving and how is that benefiting you?** Keeping all of my business thigns organized. It save a lot of time by having all of this data in one place. ### 15. Effortless Financial Tracking and Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Yatra P. | omni associate , Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online to be a very good and easy app that saves a lot of my time. It simplifies invoice creation so I can make and send them in just a few clicks, which speeds up my work. I also like how it helps me track my expenses without sorting through receipts manually, as it automatically records everything. It keeps all my payments and transactions in one place, making it faster to work and view my finances easily and clearly. It's particularly useful during tax season, keeping all my documents ready without headaches. Additionally, I use it with PayPal, email, payroll tools, Excel, and banking apps, which makes managing everything convenient. **What do you dislike about QuickBooks Online?** Honestly, everything about QuickBooks Online is best. However, it is little difficult to learn the system but we get used to it. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to send invoices daily, track expenses and payments, and manage profit and loss. It keeps documents ready for tax season and simplifies my finance management, saving me a lot of time. ### 16. Effortlessly Streamlines Invoicing and Client Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Katie S. | Corporate Sales & Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about QuickBooks Online?** I like how you can quickly search for any customer information. You can create a statement with a balance forward or open item as well. I also like the estimate feature. And I like how it also can automatically chase clients when they haven't paid within their set time frame. It significantly reduces the time that I have to spend chasing clients for payments and searching for a specific invoice or customer engagement item, making everything quick and easy for both myself and the client. **What do you dislike about QuickBooks Online?** Sometimes, the payment link doesn't seem to work properly, and they have to keep refreshing it, and then try again the next week to pay via card. Also, it would be good to have the option to split an invoice and send 50% to one client, 50% to another client. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online simplifies invoicing and payment options, and it reduces the time I spend chasing payments or searching for customer information. Overall, it makes these tasks easier for both me and my clients. I use Quickbooks Monday-Friday so am very please with the ease of use and number of features i can implement to make my job easier. The QuickBooks customer support is normally very quick and efficient. ### 17. User-Friendly, Anywhere Access Accounting with Powerful Real-Time Reporting. **Rating:** 5.0/5.0 stars **Reviewed by:** Prabha B. | Sr. Financial Analyst, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is its user-friendly interface and ease of access from anywhere. It simplifies accounting tasks like invoicing, expense tracking, and bank reconciliation, making day-to-day financial management much more efficient. The real-time reporting feature also helps in making quick and informed business decisions. **What do you dislike about QuickBooks Online?** What I dislike about QuickBooks Online is that it can sometimes be slow or laggy, especially when working with large data sets. Certain features feel limited compared to the desktop version, and customization options for reports are not always flexible. Additionally, the subscription cost can be high for small businesses, and customer support response times can occasionally be inconsistent. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online solves the problem of managing financial records manually and reduces the risk of errors in accounting. It automates tasks like invoicing, expense tracking, bank reconciliation, and financial reporting, which saves time and improves accuracy. This benefits me by making day-to-day accounting more efficient, providing real-time insights into financial performance, and helping me make quicker, more informed decisions. It also ensures better organization of financial data, which is useful for audits and compliance. ### 18. Easy, Flexible Accounting with Seamless Integrations. **Rating:** 5.0/5.0 stars **Reviewed by:** Sourabh G. | Associate | Digital Asset Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about QuickBooks Online?** We’ve been using QuickBooks Online across multiple clients and entities, mainly for bookkeeping, payroll tracking, and monthly reporting. What works well is how easy it is to set up and get started, especially for standard accounting workflows. The bank feeds and rules help save time on repetitive entries, and it integrates with a lot of third-party apps which is useful in our case since every client has a slightly different setup. **What do you dislike about QuickBooks Online?** One thing that can be frustrating is how it handles multi-entity or non-US setups. We’ve had situations where we needed to configure entities outside the US, and the system doesn’t always adapt smoothly. Also, in non-US setups, the number of apps supported through the integration feature is very limited. For example, one of our clients in the UK is using Ramp, but QBO UK doesn’t support integration with Ramp, which increases manual work on our end. On top of that, the user interface changes far too quickly. It keeps getting updated, and it becomes hard to stay familiar with the workflow when the interface is changing so often. **What problems is QuickBooks Online solving and how is that benefiting you?** It helps us standardize bookkeeping across clients, so we’re not reinventing the process every time. Reporting, reconciliations, and maintaining audit trails feel much more structured than doing things manually. That said, the reports generated by QBO are quite good. We can actually use them to provide meaningful insights to clients—for example, AR/AP ageing reports, transaction lists by vendor, and similar views that are easy to share and act on. ### 19. Easy, Low-Cost Real-Time Access to Financials with Great Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Tara H. | Finance and Administrative Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online has been an easy way for our fully remote organization to all have access to the financial data for the organization - in real time. There are new features constantly being rolled out, to better support the organization. It is relatively low-cost, is easy to use, and was relatively easy to set up. There are great integrations to further productivity. We use it daily to weekly. We've had great experience with their customer service as well. **What do you dislike about QuickBooks Online?** Sometimes QuickBooks Online has issues with the file uploads for the various transactions. Additionally, if you are uploading backup files for each transaction, it gets really time consuming. It would be much better if there were a drag/drop function as it would greatly decrease the time taken each month to handle that portion of the financial work. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online allows all of our fully-remote staff with financial tasks to easily access the financial data in real-time. We have team members in different parts of the USA that access our financial data, and this allows for us to all work on the finances and see the same information. It is a lower cost software product that allows us to keep up with our financial work easily and allows for easy access for our annual Financial Audits as it allows us to provide access to our CPA that does our Audit. ### 20. Easy Accountant Access for Fast, Reliable Tax Information **Rating:** 5.0/5.0 stars **Reviewed by:** Karen R. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about QuickBooks Online?** I like that our accountant can access it easily and pull all the tax information we need. **What do you dislike about QuickBooks Online?** When a customer paid an invoice that wasn’t entered in the online system, they still received the payment for us, then charged us to deposit it into our own account. After that, they started doing direct deposits on every payment and charged us for each deposit. Also, when our customer paid an invoice and then stopped payment, Quickbooks refunded them and charged us without even asking what the situation was, so we ended up having to bill that customer because of the charge they passed on to us. **What problems is QuickBooks Online solving and how is that benefiting you?** Being able to give our accountant access has been really helpful, and it means I don’t have to do as much prep work when tax time comes around. ### 21. QuickBooks Online Makes Invoicing and Bank Reconciliation Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Danish F. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online is very user-friendly and easy to navigate, even if you’re not an accountant. The dashboard provides a clear snapshot of income, expenses, and cash flow, which makes it easier to make quick financial decisions. I especially appreciate how simple it is to create invoices, track payments, and reconcile bank transactions without a lot of extra steps. The bank feed integration saves a lot of time by automatically importing and categorizing transactions, so I’m not constantly entering data manually. It also integrates smoothly with other tools and apps, which adds flexibility as a business grows. Overall, it streamlines day-to-day accounting tasks and keeps financial records organized in one place. **What do you dislike about QuickBooks Online?** While the platform is very powerful, some advanced features require a bit of exploration to fully utilize. There are many options available, so new users may need some time to understand all the capabilities. However, once familiar with the system, it becomes much easier to navigate and use efficiently. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online centralizes all accounting tasks in one place, including invoicing, expense tracking, reporting, and financial management. It reduces the need for spreadsheets and manual calculations, which saves time and minimizes errors. Having real-time financial data helps with better decision-making and cash flow management. It also allows remote access, making it convenient to manage finances anytime and anywhere. ### 22. Effortless Financial Management with QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Tim D. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** I use QuickBooks Online for handling financials and I really like the ease of use it offers. It's great that all financial information, including reports, are ready for review and I find the customizable reports and timeframes particularly useful. Being able to compare data from previous years helps us determine if our company is progressing. The initial setup was very seamless too. **What do you dislike about QuickBooks Online?** Sometimes the reports are not as user friendly. This causes slight delays in analysis of financials. Use of reports with templates already built would increase productivity. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online keeps all my financial information and reports ready for review. It's easy to use, and the customizable reports help us compare data from previous years to track company progress. ### 23. Easy to Use and Has Everything I Need - Please leave classic views :) **Rating:** 5.0/5.0 stars **Reviewed by:** Ana N. | Controller 4, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2026 **What do you like best about QuickBooks Online?** Its easy to use, have everything I need (or at least it was before all of these AI changes, please stop changing, new way is not always better, its slower and complicated) **What do you dislike about QuickBooks Online?** If they leave things the way they are, nothing really. Dont get rid of classic view we all hate new one **What problems is QuickBooks Online solving and how is that benefiting you?** I dont necessarily say resolve problems, but it helps with reporting and creating clean financials ### 24. Reliable, Easy-to-Use Quickbooks with Smooth Tax Calculations and Helpful Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Rolando F. | IT Support Tech, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about QuickBooks Online?** We have been using Quickbooks for years now, we find it is easy to use and we have it integrated with a software where we manage work orders. Quickbooks helps the software easily calculate tax rates based on the area we are working in. It is very reliable, there are hardly ever any issues, but when there are issues support is easy to reach via chat. We are happy with the pricing and software in general. **What do you dislike about QuickBooks Online?** When setting everything up it can be a bit overwhelming, but after getting over the learning curve everything seems a lot more easier to manage. **What problems is QuickBooks Online solving and how is that benefiting you?** It helps us calculate taxes correctly and generate/send invoices to our clients in an efficient and timely manner. ### 25. Easy Setup, Great for Managing Finances **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** I find QuickBooks Online very easy to use. I also appreciate how it integrates with a separate module that my accountant has which is specifically designated for accountant use, allowing her to access my accounting information seamlessly through the QuickBooks Online interface and thus see exactly what I see when I logon. This makes it much easier for me to communicate with my accountant about tax preparation and business management questions. The initial setup was seamless too, with no downloads necessary; I just went to the website after activating an account, and everything was ready to go. **What do you dislike about QuickBooks Online?** The program tends to run many scripts in the background and can be slow at times to load. Also, recently, Intuit announced that QuickBooks Online reports will be presented in a new, modern layout. As I'm still a fan of the classic layout, I may not appreciate the switch. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to keep track of business expenses and income, including specialized income unique to my law practice, and for tax preparation (both personal and business). It's easy to use and integrates well with my accountant's QuickBooks Online module, making tax prep and accounting queries straightforward. ### 26. Effortless Setup, Ideal for Newcomers **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | Office Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about QuickBooks Online?** I like how easy QuickBooks Online is to use, and how quickly I can log in and find what I need. As a newcomer to the industry, it’s especially helpful that the platform is straightforward and easy to understand. The initial setup was also extremely simple. I use QuickBooks Online about once a week to keep everything reconciled, and the system makes that process easy. It also integrates nicely with Gusto. **What do you dislike about QuickBooks Online?** There are a lot of options, and at first it can feel overwhelming when you’re trying to figure out what you need to do in QuickBooks. It took me a little while to get oriented and find the right place to go. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me categorize my company's income efficiently, preventing loss. Its ease of use is beneficial, especially as I'm new to the industry, allowing me to find what I need quickly. ### 27. Effortlessly Simple and Reliable for Finance Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed P. | Assistant Finance Manager, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about QuickBooks Online?** I use QuickBooks Online primarily for managing my business finances, tracking expenses, and invoicing clients. It is customized to the account that whatever we need, we can do it easily. Compared to Zoho, it is very easy and very simple to handle. It's easy to payroll data run easily, whereas in Zoho, we need to purchase some new Zoho panel to do similar tasks. The service integrates with the US government where we can easily pass the taxes and release the salary on time. QuickBooks Online's initial setup was very straightforward and very simple. **What do you dislike about QuickBooks Online?** I don't like that QuickBooks Online stopped its services in India two years back. It was a problem for us, and we had to stop our old services in our international entity because of it. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for managing finances, tracking expenses, and invoicing clients. It's customizable, easy, and simple without limitations, unlike Zoho. It's efficient for pausing payroll data and saving documents and emails, which helps with auditor requests. ### 28. Effortless and Effective Accounting Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Jeanlie A. | US Accounting Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about QuickBooks Online?** I like QuickBooks Online because it's easy to access, and the 'Reclass bulk' function is really useful. It saves me time by allowing me to reclass accounts as a whole to the correct GL account instead of having to do it one by one. Additionally, the initial setup process was super easy. **What do you dislike about QuickBooks Online?** Probably the filing of 1099. Last time we used QuickBooks Online for 1099 filing, it was rejected by the IFRS but successfully processed by QuickBooks Online. We don't know the reason why it was rejected as it didn't indicate in the QuickBooks Online file report. We filed it again a second time, and it was still rejected for unknown reasons, even though all the details of the vendors were correct. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online integrates with other tools and the 'Reclass bulk' function saves me time by allowing bulk reclassifying to the correct GL account. ### 29. Simple, reliable, and great for everyday accounting and bookkeeping **Rating:** 4.5/5.0 stars **Reviewed by:** Ridhima S. | Senior Property Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about QuickBooks Online?** What I like most about QuickBooks Online is how easy and practical it is to use. It’s cloud-based, so I can access it from anywhere, and features like bank feeds and auto categorization save a lot of time on daily bookkeeping and other accounting tasks. It keeps everything in one place without making things complicated. **What do you dislike about QuickBooks Online?** What I dislike about QuickBooks Online is that it can feel a bit limited for more complex accounting needs. Some reports aren’t very flexible, and fixing errors especially in reconciliations can be frustrating. It also tends to slow down at times, which affects efficiency when you’re working on tight deadlines. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps solve the problem of scattered and manual bookkeeping by bringing everything bank transactions, invoicing, expenses, and reports into one place. It saves time on data entry with bank feeds and automation, and makes it easier to stay on top of month end tasks. Overall, it improves efficiency and helps me manage multiple clients more smoothly. ### 30. Smooth Upgrade to QuickBooks Online—Intuitive, Reliable, and Great for Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online has been a major upgrade from QuickBooks Desktop for our organization. Our transition from Desktop went smoothly, and the migration process was straightforward and well supported. QuickBooks Online Pro is intuitive and user-friendly, which has made day-to-day financial management noticeably more efficient. Overall, it’s a great product that has improved accessibility, collaboration, and ease of use for our team. **What do you dislike about QuickBooks Online?** Overall, we’ve had a very positive experience with QuickBooks Online and don’t have any major complaints. If anything, some of the newer AI features haven’t been especially useful for our workflow so far, but that’s a minor point. In general, the platform has been reliable and user-friendly, and it’s been a strong improvement over QuickBooks Desktop. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps us manage financial data coming from multiple platforms by providing strong integrations with the other systems we use. These integrations make it much easier to upload and record gifts and transactions accurately, which reduces manual entry and saves significant staff time. As a result, our financial records are more timely and dependable, and we can focus more on our mission instead of administrative work. ### 31. Effortlessly Manages Finances on the Go **Rating:** 5.0/5.0 stars **Reviewed by:** Krystal G. | Onwer/Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about QuickBooks Online?** I like the accessibility of QuickBooks Online both on the go and at my desk. It's great to receive notifications via email, keeping me up to date on invoices automatically. The communication feature is helpful too. It's nice to know when a client has paid an invoice, with notifications that pop up even when I'm in meetings, and seeing when a customer has opened or reviewed their invoices is useful as well. The initial setup was very easy for me because I train on it and have been using it for about five years. When I onboard clients to run their businesses, it's pretty easy to navigate, and the training goes fast. I give it a score of 10 and recommend it all the time. **What do you dislike about QuickBooks Online?** Sometimes when I'm enrolling clients into QuickBooks, the card address changes without me changing it, which is a little crazy. Also, I wish I could lower the time you have to prepare the payroll to maybe two business days prior because things change for me. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online for managing expenses and income, handling customer receipts and invoices, and managing bank account and payment options. ### 32. Easy, Accurate Bank Reconciliation with Time-Saving AI Auto Match **Rating:** 4.5/5.0 stars **Reviewed by:** Swadhin P. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about QuickBooks Online?** It’s easy to use, and the accuracy of the bank reconciliation is great. Also, let’s not forget the AI Auto match feature in bank feeds—it really saves a lot of time. The interface is clean, and the navigation is very helpful. Tasks are also easy to complete, often with just a single click. **What do you dislike about QuickBooks Online?** It starts to fall short when there are too many transactions, and I don’t think the revenue recognition is accurate. Also the customized reports are limited. **What problems is QuickBooks Online solving and how is that benefiting you?** First the auto categorization of the bank transactions is an actual time saving thin. Apart from that reminder of Payroll and processing is also I find a very problem solving and also it shows the real time P&L and Balancesheet and Cashflow. ### 33. Simplifies Our Financial Management **Rating:** 5.0/5.0 stars **Reviewed by:** Autumn T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** I use QuickBooks Online for tracking expenses, bills, processing payments, and payroll. It's a really great program that makes everything so simple and easy. I love that the interface is easy to use and it syncs well with some of our other programs. The ability to sync with Knowify to ensure our expenses sync correctly with projects and items works so well. I appreciate the simplicity and straightforwardness, and it provides lots of reporting, which is nice for reviewing things. Every piece we use in QuickBooks Online is important to our company because it helps keep the flow and ensures things are processed efficiently and correctly. We love QuickBooks. **What do you dislike about QuickBooks Online?** Nothing - we love QB. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online simplifies everything, making internal tracking easy. It provides easy-to-use interfaces, efficient syncing with other programs like Knowify, and important reporting for efficient and correct processing. ### 34. Centralized, Cloud-Based Bookkeeping That Makes Reviews and Reporting Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about QuickBooks Online?** What I like most about QuickBooks Online is how it keeps the bookkeeping workflow centralized and easy to review. Bank feeds, reconciliations, invoicing, customer and vendor details, reports, and attachments can all live in one place, which makes it simpler to track activity and clean things up when needed. For accounting firm work in particular, I also appreciate that it’s cloud-based. Multiple people can review the same file at the same time without passing around backups, and we can pull reports quickly whenever we need a P&L, balance sheet, transaction detail, AR/AP, sales tax information, or similar items. **What do you dislike about QuickBooks Online?** The request link (magic link) went missing overnight. **What problems is QuickBooks Online solving and how is that benefiting you?** It saves me time, and the AI help is useful. ### 35. QBO Makes Accounting and Invoicing Seamless—Anywhere, Anytime **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Sales Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about QuickBooks Online?** QBO made it very easy to handle every aspect of the business's accounting. Invoicing, taking payments, receivables, payables, reports, etc., were all seamless to work on. The ability to log in anywhere and use it was a huge plus as well. QBO connecting with our SaaS, Service Fusion, also made our work easier. All the invoices and payments would sync over, and it just made everything run smoothly. **What do you dislike about QuickBooks Online?** There really wasn't much I disliked. Every feature I used worked well, and QBO was continually improving. **What problems is QuickBooks Online solving and how is that benefiting you?** The accounting aspect. Having everything readily available is a huge plus, and it makes running a business so much smoother. ### 36. Effortless Bank Transaction Categorization Without Journal Entries **Rating:** 5.0/5.0 stars **Reviewed by:** Diego T. | Associate Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about QuickBooks Online?** The way you can categorize all bank transactions without needing to create Journal Entries for each processing, the fastest way to match with already registered invoices, upload the invoice image so that the system reads it and automatically fills in the fields and classifies it only in the original expense account. **What do you dislike about QuickBooks Online?** It has many functions that make the program very heavy and it can slow down the system a lot, which sometimes can freeze. **What problems is QuickBooks Online solving and how is that benefiting you?** Resolve the way to have the accounting organized in each category for better digestion of financial information ### 37. QBO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about QuickBooks Online?** I really love how easy it is to review the bank feeds and complete the monthly bank and credit card reconciliations. I also appreciate being able to customize reports and save them, so they’re simple to pull up again later when I need them. **What do you dislike about QuickBooks Online?** The reports: I’m much more familiar with the Desktop reports than the Online ones, and I’ve found the reports in QBO to be less user-friendly. I’m getting more comfortable with them month by month, and using the reports has definitely become easier as I learn my way around. That said, the filter options still aren’t as strong as the options in Desktop. **What problems is QuickBooks Online solving and how is that benefiting you?** QBO has been great for helping us keep track of all our companies, their employees, and their expenses. It makes it much easier to stay organized and see everything in one place. ### 38. QuickBooks Online Makes Cash Visibility Easy With Useful Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Eileen S. | Assitant Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about QuickBooks Online?** QuickBooks Online makes it easy to see the company's cash position using the banking app. I also appreciate that the accountants can view and make entries **What do you dislike about QuickBooks Online?** The pop-ups that occur can be annoying to me. Other than QuickBooks Online is has many integrations that I find useful **What problems is QuickBooks Online solving and how is that benefiting you?** The online help is very beneficial. I also experience a very good, helpful search bar. The standard reporting provides me with a high-level format, but can drill down to the details ### 39. Easy, Accessible Accounting with QuickBooks Online **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about QuickBooks Online?** What I like best about QuickBooks Online is its ease of use and accessibility. It makes managing finances simple with features like automated bank feeds, real-time reports, and seamless integrations, all accessible from anywhere. **What do you dislike about QuickBooks Online?** What I dislike about QuickBooks Online is that some features can feel limited or less flexible, especially when handling more complex accounting needs. It can also be difficult to customize certain reports, and occasional syncing issues with integrations can be frustrating. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps streamline financial management by centralizing accounting, invoicing, and expense tracking in one place. This reduces manual work, improves accuracy, and gives real-time visibility into financial performance, allowing for faster and more informed decision-making. ### 40. Easy to Use and Train, Yet Powerful for Complex Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie D. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about QuickBooks Online?** QBO is fairly easy to use, and it’s also straightforward to train new users on. It can handle complex accounting tasks without requiring the user to be an accountant. **What do you dislike about QuickBooks Online?** There is too much advertising / promotion of more products. **What problems is QuickBooks Online solving and how is that benefiting you?** Ability for multiple users to access the same company from remote locations. ### 41. Effortless Financial Management and Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Jamiel M. | Resource Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about QuickBooks Online?** I love how easy QuickBooks Online is to use and the design of the interface. I really appreciate how it integrates with so many of the platforms we're already using, making it incredibly convenient. It's great for keeping accurate financial records, and it integrates seamlessly with our donor CRM to ensure that all financial data aligns across systems and with our bank records. QuickBooks Online is considered one of the best accounting tools, and this is evident as it has direct integrations with many other apps and platforms, including integration through Zapier. It's perfect for managing our financials in-house due to these capabilities. **What do you dislike about QuickBooks Online?** N/A it is awesome **What problems is QuickBooks Online solving and how is that benefiting you?** We use QuickBooks Online to track spending, donations, and grants. It solves problems with accurate financial records and integrates with our donor CRM. It's easy to use, integrates with many platforms, and is accessible for our hybrid team, modernizing our financial management. ### 42. Smart Activity-Based Suggestions Make It Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Julia A. | US Tax Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about QuickBooks Online?** It offers suggestions based on my past activities, which makes it easier to use. **What do you dislike about QuickBooks Online?** The UI has updates, and sometimes it takes a bit of time to adjust to the new changes. **What problems is QuickBooks Online solving and how is that benefiting you?** It centralizes financial data, so instead of juggling spreadsheets, receipts, and manual records, everything—income, expenses, invoices, and bank transactions—is in one place. This reduces errors and saves a lot of time on reconciliation. ### 43. Accessible Cloud Accounting with Automation and Clear Financial Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Ernest T C. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about QuickBooks Online?** Accessibility, automation, and clear visibility into your finances. Since it’s cloud-based, I can access my books anytime, anywhere—whether I’m at my desk or on the go. **What do you dislike about QuickBooks Online?** Can get expensive. The monthly subscription fees can really add up over time, especially if you end up moving to a higher tier. On top of that, a lot of the key features—like payroll, inventory, and advanced reporting—either cost extra or require upgrading to a more expensive plan. **What problems is QuickBooks Online solving and how is that benefiting you?** QuickBooks Online helps me track, verify, and correct financial data accurately, without everything becoming messy or inconsistent. It keeps the process organized and makes it easier to maintain clean, reliable records. ### 44. Simple Automation That Saves Our Small Team Time **Rating:** 5.0/5.0 stars **Reviewed by:** Brad M. | Sr. Acct Exec, Marketing Manager, Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about QuickBooks Online?** We are a small company; software simplicity and automation save us lots of time. **What do you dislike about QuickBooks Online?** As a small business, we use QBO. Although it’s been updated several times over the years and the menus change, we learn the updates, adjust, and keep adapting. **What problems is QuickBooks Online solving and how is that benefiting you?** It quickly shows us how the business is doing on our dashboard and helps automate several areas of our business from an accounting perspective, making it easier to stay on top of day-to-day financial tasks. ### 45. QuickBooks Online: Intuitive to Learn with Helpful AI Trend Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Nic B. | LMO Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about QuickBooks Online?** I've found QuickBooks Online to be quite easy and intuitive to learn. The AI integration has been helpful finding trends and/or misallocated transactions. **What do you dislike about QuickBooks Online?** Integrating QuickBooks Online with the general ledger in our payroll system was difficult, but support was helpful and we were able to make it work. **What problems is QuickBooks Online solving and how is that benefiting you?** We previously used the desktop version of QuickBooks and struggled with access for our Accountant and each member of the team. QuickBooks Online has made access and integration with our Accountant much easier. ### 46. Multiple Ways to Get Things Done Makes It Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Mia A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2026 **What do you like best about QuickBooks Online?** I like that there are multiple ways to access the same thing, which makes it easier to use depending on what I need at the moment. **What do you dislike about QuickBooks Online?** They are constantly changing where things are placed, which makes it hard to keep up. **What problems is QuickBooks Online solving and how is that benefiting you?** They provide guides that walk you through the process, which is really handy when you need a bit of direction. ### 47. Seamless Integration with NOVI ams and QuickBooks Online **Rating:** 5.0/5.0 stars **Reviewed by:** Jason K. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about QuickBooks Online?** It works seamlessly with our NOVI ams. Works great! **What do you dislike about QuickBooks Online?** My only complaint with Quickbooks online, and our Novi AMS is that when you need to "undo" something, it is more difficult. **What problems is QuickBooks Online solving and how is that benefiting you?** As I said before, it works seamlessly with NOVI ams ### 48. Easy to Implement, Highly Customizable, and Integrates with Anything **Rating:** 5.0/5.0 stars **Reviewed by:** Pasché S. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about QuickBooks Online?** Easy to implement, integrates with anything, lots of apps to customize for any client in any industry **What do you dislike about QuickBooks Online?** expensive, AI integrations have not gone well, issues with billing for a multi-client user like me **What problems is QuickBooks Online solving and how is that benefiting you?** Bookkeeping, Staying on top of KPIs ### 49. Powerful Integrations That Cut Manual Work by 75% **Rating:** 5.0/5.0 stars **Reviewed by:** Wankel G. | Fractional Finance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about QuickBooks Online?** It's ability to integrate with other systems like my bank, payroll software and even my cloud-based project management software. These integrations cut my manual work out by about 75%! **What do you dislike about QuickBooks Online?** What I dislike most is its inability to open two or more different company accounts at the same time. This causes inconvenience when trying to post intercompany journals and doing reconciliations between them. **What problems is QuickBooks Online solving and how is that benefiting you?** The ease of uploading journals through import is making my monthend much faster and the financials itself is accurate because it is mostly posted by uploads, not manual input. ### 50. Great UX with Room for Feature Enhancements **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte H. | Director of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about QuickBooks Online?** I think the UX in QuickBooks Online is generally easy and it has the features I need. The initial setup was pretty easy. **What do you dislike about QuickBooks Online?** I also find the updates sometimes come on too often. I appreciate improvements and understand that changes can and should happen, but the learning curve to adapt to a new look or features can get tiring when it keeps happening. More efficient editing would be nice, like being able to apply changes to multiple estimates at once instead of one by one. **What problems is QuickBooks Online solving and how is that benefiting you?** I use QuickBooks Online to manage A/R and A/P, and generate standard and custom financial reports. ## QuickBooks Online Discussions - [How is QuickBooks Online revolutionizing financial management and accounting practices for small businesses?](https://www.g2.com/discussions/how-is-quickbooks-online-revolutionizing-financial-management-and-accounting-practices-for-small-businesses) - 1 comment, 1 upvote - [Online Classes For Kids In USA, UAE | CBSE, IGCSE, ICSE](https://www.g2.com/discussions/online-classes-for-kids-in-usa-uae-cbse-igcse-icse) - 1 comment, 1 upvote - [How do I export all of my transactional data in QBO for Quickbooks Desktop?](https://www.g2.com/discussions/how-do-i-export-all-of-my-transactional-data-in-qbo-for-quickbooks-desktop) - 1 comment, 1 upvote - [Can you have both the Desktop version and the online version? Or is that pretty much redundant because it is unecessary.](https://www.g2.com/discussions/can-you-have-both-the-desktop-version-and-the-online-version-or-is-that-pretty-much-redundant-because-it-is-unecessary) - 1 comment, 1 upvote - [There is a difference in the revenues shown in the report and on the dashboard.](https://www.g2.com/discussions/there-is-a-difference-in-the-revenues-shown-in-the-report-and-on-the-dashboard) - 1 comment, 1 upvote - [View QuickBooks Online pricing details and edition comparison](https://www.g2.com/products/quickbooks-online/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A35%3A21+-0500&secure%5Bsession_id%5D=509cec0e-6e4b-42ba-904b-191512f79316&secure%5Btoken%5D=a1b41d72a577c4e0ff3841c2dd85c075a2958673232c0d8b8449051ea79dda62&format=llm_user) ## QuickBooks Online Integrations - [8am LawPay](https://www.g2.com/products/8am-lawpay/reviews) - [A2X](https://www.g2.com/products/a2x/reviews) - [AccountEdge](https://www.g2.com/products/accountedge/reviews) - 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[Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) ## QuickBooks Online Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **AI Assistant - Accounting** - AI Accounting Assistant **Additional Functionality** - Generative AI - Billing & Invoicing - Customizable Templates - User Management - Invoice Processing - Onboarding - Search/Filter - Sourcing Management - Vendor Master Data Management - Procurement Management - Reporting & Statistics - Document Management - Project Management - Data Visualization - Access Controls/Permissions - Transaction History - Risk Assessment - Activity Dashboard - Real-Time Data - Alerts/Notifications - Offboarding - AI Copilot - Self Service Portal - Audit Management - Collaboration Tools - API - Approval Process Control - Vendor Payment - Third-Party Integrations - Performance Metrics - Purchase Order Management - Contract/License Management - Data Import/Export - Single Sign On - Workflow Management - Compliance Management - Task Management **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking - Returns Management - Order Management - Shipping Management - Discount Management - Fee Management - Consignment Management - Layaway Management - Gift Card Management - Manufacturing Inventory Management - Multi-Channel Management - eCommerce Management - Catalog Management - Retail Inventory Management - Reorder Management - Warehouse Management - Purchase Order Management - Barcode/Label Management - Shop Floor Management - Supplier Management - Inventory Management - Item Management - Pricing Management - Invoice Management - Sales Order Management **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders - Invoice Processing - Purchase Order Management - ACH Payment Processing - Electronic Payments - Electronic Payments - Credit Card Processing **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - IoT Integration - Vendor Managed Inventory **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - Order Processing - Purchasing & Receiving - SKU/UPC Codes - Billing & Invoicing - Check-in/Check-out - Barcode/Ticket Scanning - Reporting/Analytics - Search/Filter - Collaboration Tools - Backup and Recovery - Data Synchronization - Product Identification - Kitting - Mobile Access - Predictive Analytics - Inventory Control - Inventory Auditing - API - Bill of Materials - Ordering Automation - Inventory Replenishment - Custom Pricing Rules **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense - Cost Tracking - Time Tracking - Status Tracking - Budget Tracking **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards - Financial Reporting - Activity Dashboard **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation - Mobile Access **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications - Collaboration Tools - Third-Party Integrations - Accounting Integration - Third-Party Integrations **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics - Receipt Management - Workflow Management - Payroll Management - Sales Tax Management - Audit Management - Tax Management - Fixed Asset Management - Reporting/Analytics - Order Management - Sales Order Management - Cash Flow Management - Cash Management - Real-Time Data - Vendor Management - Credit Card Processing - Financial Consolidation & Close Management - Transaction Management **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management - Compliance Management - Inventory Tracking - Inventory Management - Financial Management - Activity Tracking - Document Management - Compliance Tracking - Notes Management **Agentic AI - Accounting** - Autonomous Task Execution **Additional Functionality** - Real-Time Data - Purchasing & Receiving - Budgeting/Forecasting - Generative AI - Receipt Management - Financial Reporting - Partnership Accounting - General Ledger - Invoice Management - Compliance Management - Collaboration Tools - Third-Party Integrations - Recurring Giving - CRM - Customizable Reports - Donation Tracking - Customizable Templates - Expense Tracking - Accounts Receivable - Check Printing - Inventory Tracking - Cash Management - Chart of Accounts - Payroll Management - Financial Analysis - Revenue Recognition - API - Real-Time Reporting - Bank Reconciliation - Fund Management - Multi-Currency - Grant Management - Activity Dashboard - Financial Management - Accounts Payable - AI Copilot - Billing & Invoicing - Fixed Asset Management - Reporting & Statistics - Donor Management - Income & Balance Sheet - Mobile Access - Tax Management - Activity Tracking - Workflow Management - Fund Accounting - Profit/Loss Statement - Time & Expense Tracking - Recurring/Subscription Billing - Project Accounting - Sales Tax Management - Contact Management - Accounting - For Nonprofits - Accounting Integration **Additional Functionality** - Multi-Location - Generative AI - Accounts Payable - Fund Accounting - Quotes/Estimates - Approval Process Control - AI Copilot - Chart of Accounts - Project Accounting - Encryption - Accounts Receivable - Recurring/Subscription Billing - Billing & Invoicing - 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