Mohammad A.
MA
Mohammad A.
Data Engineer
Enterprise (> 1000 emp.)
"QuickBooks online is advanced inventory management features streamline tracking and purchase order."
4/5
What do you like best about QuickBooks Online Advanced?

One thing i have really come to appreciate lately is the batch invoicing and expense management features its saved our team a ton of time during month end close. I used to enter transactions one by one, and now i can bulk process them, which has cut our bookkeeping time down noticeably.

I also like the custom user permission. Since we have grown to a bigger team, being able to control exactly who sees what. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

Honestly, the pricing jump from the regular QuickBooks Online plants to advanced is pretty steep, and i think a lot of smaller businesses get priced out before they can even try the features that would actually help them scale.

One smaller thing, the custom reporting is powerful, but it has a real learning curve.

I’d also like to see better native integration with some of the newer project management and CRM tools we use. Review collected by and hosted on G2.com.

Donna P.
DP
Donna P.
Office Manager
Small-Business (50 or fewer emp.)
"Awesome Accounting System for Business"
5/5
What do you like best about QuickBooks Online Advanced?

QuickBooks Online Advanced helps us manage our electrical contracting business more efficiently. The customizable reporting, job tracking, and anytime-anywhere access give us better visibility into our finances and save significant administrative time. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

Some advanced features can be difficult to find, and certain workflows require more steps than expected. Reporting customization has improved but can still be limiting in some situations. Customer support response times can also vary depending on the complexity of the issue. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"Powerful Reporting and Automation, but Too Rigid for Custom Workflows"
3/5
What do you like best about QuickBooks Online Advanced?

What I like most is how well it scales as my business grows, without pushing me to add extra software or hire more staff just to keep up. The custom reporting is the real standout—I can build the exact reports I need instead of being boxed into canned templates, and the dashboards give me a real-time view of where things stand financially. Batch invoicing and the automation features save me a lot of repetitive work, and being able to give my team role-based access keeps everyone in the right lane without exposing the entire set of books. For someone running day-to-day operations, it pulls a lot into one place and simply works. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

My biggest frustration is the lack of flexibility when it comes to modifying the program to fit how my business actually runs. It's built to work a certain way, and if your workflow doesn't line up with that, you're stuck adapting your business to the software instead of the other way around. There are features I'd love to adjust or restructure to match my processes, but the system just doesn't allow that level of customization. For a platform marketed as "Advanced," it's surprisingly rigid in the areas where I most need it to bend. Review collected by and hosted on G2.com.

Taryn S.
TS
Taryn S.
Owner
Small-Business (50 or fewer emp.)
"QuickBooks Online Advanced Makes Business Finances Easy to Navigate"
5/5
What do you like best about QuickBooks Online Advanced?

QuickBooks Online Advanced allows me to efficiently and effectively serve my clients in a way that I can easily understand. As someone that is not naturally financially minded, I appreciate the ease with which QuickBooks Online Advanced allows me to navigate through the financial pieces of my business while giving me options to better understand step-by-step procedures. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

Sometimes I feel that the pop-up's are a bit excessive. That said, I do find some of them to be extremely helpful. Review collected by and hosted on G2.com.

Reyna K.
RK
Reyna K.
Small-Business (50 or fewer emp.)
"Frustrating Transition from Desktop to Online"
1/5
What do you like best about QuickBooks Online Advanced?

NOTHING, Ipreferred the desktop version more. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

I personally don't like QuickBooks Online Advanced. I wish I never went over to QuickBooks Online Advanced. If I could somehow go back to the desktop version without too much hassle, I would do it in a heartbeat. I don't value any of the QuickBooks Online Advanced features because the desktop has way more features. The desktop allowed me to do much more personalization and put things in categories that made sense to me. Once porting over to the Online Advanced version, it took away a lot of the individual things that I needed it to do, and it put things in ridiculous categories. I don't believe that the online advanced deserves the name advanced. It needs to go back to everything that the desktop version has in order to be advanced. If you're moving somebody from the desktop version to the online version, then you need to move them over with all the same features. And if you're not moving them over with the same features, you need to move them over with better features, not take them away. The initial setup was a huge pain, and the porting was done incredibly poorly by the QuickBooks team, and I lost multiple files. The payroll was done incredibly bad, and to this day, we still don't have everything. Review collected by and hosted on G2.com.

Augusta D.
AD
Augusta D.
Wholesale Manager
Small-Business (50 or fewer emp.)
"Reliable Financial Management but Improvements Needed in Contractor Payments"
4.5/5
What do you like best about QuickBooks Online Advanced?

I like that QuickBooks Online Advanced is a trusted platform that my bookkeepers prefer to use. It's great for keeping all of our payment records in one place and provides an easy invoicing process for clients. I particularly value the invoicing and customer management features, as these are the ones I deal with the most. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

Payroll and paying contractors. I have not been able to activate or be able to send contractor payments through QuickBooks and am paying for this service. And I have been through several customer service calls now at this point to do this. I have been paying for the service and have not been able to actually use it. It's very frustrating. I don't intend to use it for payroll right now, but would like to eventually have that option. I would also like to see better reporting. Review collected by and hosted on G2.com.

RC
Renee C.
Small-Business (50 or fewer emp.)
"Versatile But Occasional Payroll Frustrations"
3.5/5
What do you like best about QuickBooks Online Advanced?

I really like that I can access QuickBooks Online Advanced from anywhere, which is extremely helpful when we travel for business. Being able to check on the bank balance, payroll, and receivables from anywhere we travel is valuable. I'm also exploring the mineral aspect, which seems like it could be incredibly helpful, especially for setting up new employee handbooks and various other tasks. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

I get frustrated in that sometimes, especially in the payroll functions, it changes various things. Or it will change an employee randomly from direct deposit to a paycheck. And then it takes quite a while on the phone to get that corrected and fixed, so that it doesn't happen again. Review collected by and hosted on G2.com.

Cory M.
CM
Cory M.
COO
Mid-Market (51-1000 emp.)
"QuickBooks Online Advanced: Affordable and Feature-Rich"
5/5
What do you like best about QuickBooks Online Advanced?

I like the Intuit Intelligence or AI features in QuickBooks Online Advanced, especially for the income statement and other reports we run. These features help us perform trend analysis and highlight important insights, which is quite useful for our financial statements. I also appreciate the functionality that allows us to save certain types of helpful reports, such as those on a unit-level basis. This includes the ability to directly bill customers for things like deposits or invoices. The AI features have been very helpful for our team, who aren't particularly AI-savvy, in catching mistakes and providing better context for running the business at the CFO level. Additionally, the capability to save reports on a unit level is extremely helpful for generating owner statements, whether at the unit level or rolled up to a portfolio level. QuickBooks allows us to use specific fields to generate PNL or income statements at a unit level, streamlining our reporting process. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

I think that QuickBooks Online is a good general-purpose tool. It is not very intuitive or set up well for our particular property management world. It would be helpful if there were modules or ways to customize trust accounting or the ability to have a parent and a subsidiary company in a more streamlined fashion, similar to the way other larger property managers set up. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"More Done in Less Time with QuickBooks Online Advanced using AI Features"
5/5
What do you like best about QuickBooks Online Advanced?

I really enjoy the automation features available in QuickBooks Online Advance. When you don’t have a large office staff, those tools make a big difference. The automatic matching for bank transactions is especially helpful, and being able to create entries directly from the bank feed is quick and easy without having to navigate to a new screen. Our vendors and our team can also email bills straight into the system, and QuickBooks Online Advanced scans the PDF invoice, matches the vendor, and suggests the best account. It can even copy my previous coding line by line or summarize the invoice into one line, depending on what I prefer. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

When we first started using QuickBooks Online Advanced, it was a bit frustrating to import our prior information because there wasn’t a direct link. We ended up moving journal entries 1,000 lines at a time using the Excel/CSV import feature. That import option wasn’t available on some of the other QuickBooks Online levels. For our company, having our previous sales information in the system was important so we could compare our growth and make use of the financial charts available in QuickBooks Online Advanced. Review collected by and hosted on G2.com.

Verified User in Automotive
EA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Manage Your Business Anywhere with QuickBooks Online Advanced"
4.5/5
What do you like best about QuickBooks Online Advanced?

What I like best about QuickBooks Online Advanced is the ability to manage the business from anywhere. Being able to access everything online from any computer, whether I am in the office, at home, or traveling, is extremely important compared to the old desktop version that was limited to one computer.

I also appreciate that QuickBooks is continuously improving and developing new features. It feels like the platform keeps getting better over time instead of staying the same.

Another great thing is that QuickBooks offers many tools in one place, such as accounting, reporting, payroll, taxes, invoicing, expenses, and other business features. This makes it easier to manage different parts of the business without needing too many separate systems. Overall, it is convenient, reliable, and very helpful for keeping the business organized. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Online Advanced?

What I dislike most about QuickBooks Online Advanced is the pricing structure. I feel like once my business is set up and fully using QuickBooks, I become locked into the system, and then the price keeps increasing over time.

The issue is not only the cost itself, but the lack of control. After one or two years, the subscription price can go up again, and because all my accounting, reports, payroll, taxes, and business records are already inside QuickBooks, it becomes difficult to switch to another system.

I understand that software companies may increase prices sometimes, but I would prefer more predictable pricing, better long-term price protection, or more loyalty consideration for existing customers. The platform is very useful, but the increasing expense is definitely something I dislike. Review collected by and hosted on G2.com.