The G2 on Queue

Queue Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional client management offered by Queue, appreciating its streamlined communication and comprehensive relationship handling. (5 mentions)

Users appreciate the effective communication features of Queue, enhancing collaboration without excessive meetings. (4 mentions)

Users appreciate the enhanced collaboration features of Queue, streamlining communication and simplifying project feedback processes. (4 mentions)

Users value the seamless integrations of Queue, enhancing collaboration and simplifying management of client relationships effectively. (3 mentions)

Users appreciate the centralized management in Queue, enabling efficient client servicing and simplified operations on one platform. (2 mentions)

Users find Queue's mobile app lacking missing features compared to the web version, limiting functionality and analytics. (3 mentions)

Users note a steep learning curve with Queue due to extensive customization, but find it rewarding once mastered. (2 mentions)

Users find the learning difficulty in Queue's UX challenging, though improvements are being made by the founder. (1 mentions)

Users find the limited features of Queue less useful compared to more mature tools like Notion or Clickup. (1 mentions)

Users feel that the mobile app is lacking features compared to the web version, limiting its effectiveness. (1 mentions)

5 Pros or Advantages of Queue

1. Client Management

Users value the exceptional client management offered by Queue, appreciating its streamlined communication and comprehensive relationship handling.

See 5 mentions

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SN

Serge N.

Small-Business (50 or fewer emp.)

5.0/5

"All-in-One Client Portal & Project Management and Markup Software Done Right Versatile, Polished."

What do you like about Queue?

The versatility is what really stands out. Queue handles everything I need in one place... client management, payments, task boards, approvals, the lo

AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you like about Queue?

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This lev

2. Communication

Users appreciate the effective communication features of Queue, enhancing collaboration without excessive meetings.

See 4 mentions

See Related User Reviews

NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you like about Queue?

Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The

RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you like about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project manager

3. Team Collaboration

Users appreciate the enhanced collaboration features of Queue, streamlining communication and simplifying project feedback processes.

See 4 mentions

See Related User Reviews

RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you like about Queue?

I've used a lot of tools like this but the one thing that is different about Queue is that it has a built-in review system so that our project manager

MG

Megan G.

Small-Business (50 or fewer emp.)

5.0/5

"get your project communication organized!"

What do you like about Queue?

The dev team is constantly making improvements. They take feedback seriously and have implemented almost all of my suggestions. As a graphic designers

4. Integrations

Users value the seamless integrations of Queue, enhancing collaboration and simplifying management of client relationships effectively.

See 3 mentions

See Related User Reviews

AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you like about Queue?

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This lev

CJ

Christiaan J.

Small-Business (50 or fewer emp.)

5.0/5

"The ideal solution for service agencies"

What do you like about Queue?

I was looking for an all-in-one Agency Tool for the lead generation services that I am running. Something that includes basically everything, Trello-l

5. Centralization

Users appreciate the centralized management in Queue, enabling efficient client servicing and simplified operations on one platform.

See 2 mentions

See Related User Reviews

AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you like about Queue?

I absolutely love the unparalleled support from Queue, where the founder himself often helps resolve issues and improve the software rapidly. This lev

NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you like about Queue?

Queue made it simple to run our agency using one platform. We use it to manage our clients requests, send designs for review, and also bill them. The

5 Cons or Disadvantages of Queue

1. Missing Features

Users find Queue's mobile app lacking missing features compared to the web version, limiting functionality and analytics.

See 3 mentions

See Related User Reviews

NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you dislike about Queue?

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would

RP

Romeo P.

Small-Business (50 or fewer emp.)

5.0/5

"Our marketing company's operating system"

What do you dislike about Queue?

There are still some small improvements that I would like to see added to the platform but that's only because I'm so used to other platforms and I ne

2. Learning Curve

Users note a steep learning curve with Queue due to extensive customization, but find it rewarding once mastered.

See 2 mentions

See Related User Reviews

SN

Serge N.

Small-Business (50 or fewer emp.)

5.0/5

"All-in-One Client Portal & Project Management and Markup Software Done Right Versatile, Polished."

What do you dislike about Queue?

Honestly, nothing significant. There's a bit of a learning curve when you first dive in because there's so much you can customise, but that's hardly a

JA

Jadeon A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing software and amazing founder!"

What do you dislike about Queue?

The UX can be a bit difficult in the admin and client-facing aspects. But the founder has been continuing to patch these holes one by one.

3. Learning Difficulty

Users find the learning difficulty in Queue's UX challenging, though improvements are being made by the founder.

See 1 mentions

See Related User Reviews

JA

Jadeon A.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing software and amazing founder!"

What do you dislike about Queue?

The UX can be a bit difficult in the admin and client-facing aspects. But the founder has been continuing to patch these holes one by one.

4. Limited Features

Users find the limited features of Queue less useful compared to more mature tools like Notion or Clickup.

See 1 mentions

See Related User Reviews

AT

Adrian T.

Small-Business (50 or fewer emp.)

5.0/5

"Unprecedented Support and Specialized Features Outshine Competitors"

What do you dislike about Queue?

I would update the Project Management user interface to make it more polished, and I would update the task interface to make it more useful, currently

5. Mobile App Issues

Users feel that the mobile app is lacking features compared to the web version, limiting its effectiveness.

See 1 mentions

See Related User Reviews

NH

Naiara H.

Small-Business (50 or fewer emp.)

5.0/5

"It’s the only software we use now"

What do you dislike about Queue?

We wish Queue worked on their mobile app a bit more as it's missing a ton of features that the web version currently has. Also, more Ai features would