--- title: Queue-Fair Reviews meta_title: 'Queue-Fair Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 122 reviews by the users' company size, role or industry to find out how Queue-Fair works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 122 scale: '5' date_modified: '2026-08-01' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Queue-Fair Reviews **Vendor:** The Fair Queue People **Category:** [Virtual Waiting Room Software](https://www.g2.com/categories/virtual-waiting-room) **Average Rating:** 5.0/5.0 **Total Reviews:** 122 ## About Queue-Fair Queue-Fair is the original Virtual Waiting Room, Bot Mitigation and peak-demand traffic management platform for busy websites, mobile apps and APIs, invented by us and originally patented in 2004. Queue-Fair protects websites and digital services when traffic surges, bots attack, or demand exceeds available capacity. When too many visitors arrive at once, Queue-Fair automatically places excess visitors in a fully branded online queue and returns them to your site in fair, first-come, first-served order at a rate you control. This keeps your website, checkout, login, payment pages, booking flows, registration forms, landing pages, APIs and critical infrastructure fast, stable and available without over-scaling, re-platforming or re-architecting your stack. Built for enterprise deployment and trusted for the world’s largest online queues, Queue-Fair is powerful enough for governments, global retailers, ticketing companies, transport providers, universities, visitor attractions and major ecommerce brands — while remaining simple, fast and affordable for smaller businesses too. Organisations can start with our Free Tier and grow into paid protection as their needs develop, with special pricing available to make professional peak-demand protection accessible to businesses of every size. Queue-Fair combines Virtual Waiting Room technology with Bot Detection and Mitigation features that help protect high-demand sales, ticket onsales, product launches, registrations, application windows, flash sales and 24/7 websites from overload, scraping, automated abuse, unfair access, fake demand and malicious bot activity. Queue-Fair helps identify and control suspicious traffic before it can overwhelm your systems, distort analytics, waste capacity, submit forms, attack APIs, bypass fairness controls or prevent genuine visitors from getting the service they deserve. Teams get granular control over visitor flow across an entire site or app, specific pages, bottlenecks and customer journeys, including login, add-to-cart, checkout, payment gateways, booking engines, registration pages and API calls. Queue-Fair includes real-time traffic analytics, flexible activation rules, secure pass validation, exclusive access mechanisms, proof-of-work protection, bot-resistant joining options, Single Use Join Tokens to ensure one order per human being, rate controls, branded queue pages, visitor messaging, email notifications and full customisation of the waiting experience. Unlike generic bot tools that only block traffic, Queue-Fair protects both your infrastructure and your customer experience. Genuine visitors are held safely, informed clearly and admitted fairly, while automated and suspicious traffic can be challenged, throttled or blocked entirely. This makes Queue-Fair ideal for enterprise-scale traffic management, scheduled peak-demand events, 24/7 high-traffic protection, bot mitigation, fair access control and online queue management. Founded in 2004, Queue-Fair has decades of experience in online queuing, traffic management, admission control and fair access technology - no-one has been doing this for longer. With Queue-Fair, your website stays responsive, your real visitors are treated fairly, bots and bad actors are kept under control, and your revenue, infrastructure and brand reputation are protected. ## Queue-Fair Reviews ### 1. Just what we needed! **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan N. | Owner and Project Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Queue-Fair?** Feedback was really good and Queue-Fair worked how we needed it to.  It's nice to have Queue-Fair there as a way of throttling demand when marketing goes out to hundreds of thousands of people at once - it doesn't matter how much cloud resource you have, if you've got thousands of people hitting refresh you need a safety net.  The costs of having a Queue-Fair Virtual Waiting Room compared with the costs of database issues or dealing with angry customers means is a no brainer. So far, we really happy with it! **What do you dislike about Queue-Fair?** Nothing so far and the one glitch that we had when our account was set up for us was resolved quickly for us. **Recommendations to others considering Queue-Fair:** Our recommendation is to get in touch with Queue-Fair and request a demo. **What problems is Queue-Fair solving and how is that benefiting you?** This will help us manage large onsale ticket events that we have a high on demand level from the public for. ### 2. Great platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Queue-Fair?** - Easy to use CMS, it was really easy to understand how to use - Great customer support, always respond quickly and give clear instructions - Great live reporting which helped us monitor traffic during event launches accurately - Easy to integrate with platforms - Easy to add branding to queue pages **What do you dislike about Queue-Fair?** It would be good to have some template queues which you can easily just select and have pre-set up **What problems is Queue-Fair solving and how is that benefiting you?** When our events launch we often see a large amount of traffic in a short period of time, this leads to our platform crashing. Queue Fair allows us to ensure that everyone gets a fair chance at attending our events, which we really value. ### 3. It just works **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Queue-Fair?** That was the easiest launch we’ve had this year by some way. We sold out of our four main products and made 20% more than projected. I think the queue system enabled people to feel they had more time to shop so they added other items to their basket. Also, watching our launch in real time and being able to accurately see the true numbers attempting to hit our website had given us a major insight into future product launches. **What do you dislike about Queue-Fair?** It would be nice for QF to have a range of templates for the 4 pages (Pre-sale / Queue / Post-sale / Hold) so that we could just grab one and add media. We ended up adding a flickity carousel to the default page. This was easy enough to do but QF should consider having various templates to quickly employ which are all responsive and cross-browser checked. **Recommendations to others considering Queue-Fair:** Don't feel afraid to reach out to them if you have a problem. They respond very quickly and are extremely helpful. **What problems is Queue-Fair solving and how is that benefiting you?** Website crashing due to sheer volume of traffic on key product launches. We don't do enough of them to warrant upgrading our server so QF is the perfect solution. ### 4. It was just what we needed to manage traffic and the support service is great!. **Rating:** 5.0/5.0 stars **Reviewed by:** Hernán B. | Full Stack Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Queue-Fair?** The system has worked very well! Without it we would not have been able to manage the traffic of people correctly. They kept in touch all the time helping us to implement it. We looked for several companies and without a doubt we have found the best! Thank you very much, Queue-Fair! **What do you dislike about Queue-Fair?** nothing, really the feedback is very good, everything has gone very well! nothing, really the feedback is very good, everything has gone very well! nothing, really the feedback is very good, everything has gone very well! **Recommendations to others considering Queue-Fair:** *Are you willing to be a reference for this software product or service? **What problems is Queue-Fair solving and how is that benefiting you?** Control the high traffic demand that affected our servers causing them to go down. nothing, really the feedback is very good, everything has gone very well! nothing, really the feedback is very good, everything has gone very well! ### 5. Amazing & easy product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Queue-Fair?** Queue-Fair is an amazing product - it's really beautiful. So easy to set the parameters in real-time, and it's so easy to integrate too. The support is reactive and friendly **What do you dislike about Queue-Fair?** Really nothing, maybe a lot of indicator for deep analyze **What problems is Queue-Fair solving and how is that benefiting you?** I have traffic peaks and queue fair allowed me to set up a virtual waiting room in 15 minutes (including settings). So I protect my infrastructure from all these traffic peaks ### 6. Peace of mind, easy to implement, knowledgeable and helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** Richard L. | Partner / Senior Analyst Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Queue-Fair?** Communication! Aside from the system itself, which works very well, what makes one system stand out from the others is the people behind it. During the sales process, the team was there to answer all of my questions. During the trial period, the team was there to help me with the implementation and answer my technical questions. And even when I was ready to go into production, they were still there! They know their system well and it shows that they have seen others! Now that the system is in production, I can rest easy knowing that peak demand will no longer cause problems on my system. **What do you dislike about Queue-Fair?** I have nothing to dislike for now! Everything is perfect! **Recommendations to others considering Queue-Fair:** Ask for an online meeting with them. They will answer all of your questions. **What problems is Queue-Fair solving and how is that benefiting you?** We have launch days for some of our customers and the demand being very high, it has caused us performance problems in the past. Now that we have Queue-Fair in place, it will allow us to eliminate these problems! ### 7. It's amazing! Queue-Fair rocks! Thank you very much Queue-Fair! **Rating:** 5.0/5.0 stars **Reviewed by:** Flavia S. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Queue-Fair?** Queue-Fair was incredibly useful in controlling the volume of traffic on our website, resulting in a seamless and enjoyable user experience. The support was prompt and competent, always prepared to clear up any doubts and aid us in the process. **What do you dislike about Queue-Fair?** So far, nothing to complain about. For us, the system and service were first-rate. **What problems is Queue-Fair solving and how is that benefiting you?** When our website is extremely busy, Queue-Fair assists in controlling the traffic and enhancing user experience. ### 8. Queue-Fair helped us avoid extreme users' load on our web application. A stress killer app. **Rating:** 5.0/5.0 stars **Reviewed by:** George M. | Director and Innovation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Queue-Fair?** We knew there would be a rush of registrations/applications through a new eGovernment service we launched. We wanted to avoid users arriving simultaneously and use the queue continuously for protection. Queue-Fair provided us with a branded Queue Page and easy-to-use tools to customise and manage our waiting room. Their support was excellent and a pleasure to speak with. Queue-Fair was continuously there for us and what is important for us is that we did get the service we needed. Thank you Queue-Fair! **What do you dislike about Queue-Fair?** Well, there is nothing we disliked about our use of Queue-Fair. **What problems is Queue-Fair solving and how is that benefiting you?** We are developing and hosting e-Government web applications, that run on behalf of governmental organisations and also big private organisations. Some of these applications deal with applications for funding. Whenever the process is on a "first-come-first-served" basis, we have big chances of having extreme loads of simultaneous users at certain times. It does not worth it to invest in infrastructure to deal with those few moments, however, it is very important we deal with the issue. Queue-Fair takes care of the load balancing. ### 9. Integrated for a pre-sale with ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Queue-Fair?** Very easy to implement. We were able to implement in a day and run a few tests leading up to our sale at www.theplayerslounge.io. We run a platform with a number of commerce customers where queues have become a necessity and we will be moving forward with Queue-Fair. We tried a competitive product and were not happy with the results. Queue-Fair was not only easy and ran smoothly, but the team understood our needs and were able to work with us to achieve our goals. **What do you dislike about Queue-Fair?** There are some capabilities that we are looking for in the long term that were not all there. However, we will develop a long term relationship with Queue-Fair and work towards these capabilities together. **Recommendations to others considering Queue-Fair:** The Queue-Fair team has a deep knowledge and solid platform available for queuing customers for sales. It comes with a pre-sale waiting room, randomizer, adjustable pass through queue, and a pausing capability if for any reason you need to stop the queue when systems get overwhelmed. **What problems is Queue-Fair solving and how is that benefiting you?** We work with some of the biggest brands out there and with that comes a large demand during sales and drops. With that, we need a fair queuing platform to provide all customers with a fair and painless experience when engaging with our platform. We implemented a queue and the response from the community was very positive. ### 10. Good customer service, great product **Rating:** 5.0/5.0 stars **Reviewed by:** Gilad H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Queue-Fair?** Tailor-made solution, our business isn't huge. Still, we needed a solution for black Friday occasion. Queue fair was happy to suit a solution for our need for this occasion, offering a great rate and excellent customer service. We could set up our own personalized waiting page room, our own entrance rate, all well-tailored to our measure. **What do you dislike about Queue-Fair?** Nothing much, found what I was looking for, a quick solution for a problem that can arise once or twice in a year. **Recommendations to others considering Queue-Fair:** If you need a tailored made solution that won't empty your pockets, Queue fair is the way to go. **What problems is Queue-Fair solving and how is that benefiting you?** When sale starts our website usually crash from too many requests. With Queue-Fair we can stop it and our users see the line in real-time, they appreciate the better service we want to give to each one of them. ### 11. Successful product launch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2022 **What do you like best about Queue-Fair?** The communication was really smooth and everything worked well. Matt was helpful to explain how the system works and provide hands-on help if needed. The campaign was a success, we were in the green zone with our server all the time. All the parts of the campaign, both technical and customer-side, were working and got positive feedback. I'm also impressed about all the testing possiblities. **What do you dislike about Queue-Fair?** Nothing to be said as a downside, everything was working and running smoothly. **Recommendations to others considering Queue-Fair:** Just contact them **What problems is Queue-Fair solving and how is that benefiting you?** We used queue-fair for a product launch in the e-shop. This type of queue is essential for managing a large number of orders simultaneously. I'm pleased we found the solution to our problems. ### 12. Queue Fair saved our bacon 🐷 **Rating:** 5.0/5.0 stars **Reviewed by:** Jem M. | Head of Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Queue-Fair?** Straightforward to understand and easy to implement. We worked with the Queue Fair team to create a React Native adapter with great support throughout the process. **What do you dislike about Queue-Fair?** You shouldn't need 40 characters to say 'nothing'. We had some learnings from the first campaign; our second went without a hitch. **What problems is Queue-Fair solving and how is that benefiting you?** The issue we had is common to all; our website and services could not satisfy the peak demand of our offers. Although relatively small for ticket sales sites, they were high for us. We can now run these campaigns reliably, confident that our website will cope. ### 13. No Nonsense, Cost Effective Queuing System That Works.. **Rating:** 5.0/5.0 stars **Reviewed by:** Sukh S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2021 **What do you like best about Queue-Fair?** Queue-Fair has helped us both with specific product launches and day-to-day traffic peaks. It's working seamlessly for us - when we take a trial of any technology, we look to make sure a) that it works and b) is cost effective, and Queue-Fair is both, and I'm very happy to continue using the excellent service. We looked at several options but Queue-Fair was the clear winner in terms of price, and it's flawless. **What do you dislike about Queue-Fair?** Nothing to dislike, works like a charm.. **Recommendations to others considering Queue-Fair:** Look no further.... **What problems is Queue-Fair solving and how is that benefiting you?** Heavy traffic used to knock the site over, especially during new product launches. On one occasion our site was down for approx 72 hours all because our site with no queue system just couldn't handle the amount traffic to the site. We have had 2 new product launches since putting Queue Fair in place and the site has ran harmoniously ever since, even customers commenting on how smoothly transactions are since. ### 14. The perfect solution for the release of our limited edition figurine! **Rating:** 5.0/5.0 stars **Reviewed by:** Aude C. | Web manager **Reviewed Date:** April 15, 2022 **What do you like best about Queue-Fair?** Queue-Fair is very easy to implement, and we were well supported and guided in setting up the parameters. The real-time reporting is great and allows us to adjust our parameters during the event. **What do you dislike about Queue-Fair?** We have nothing negative to report for the moment. **What problems is Queue-Fair solving and how is that benefiting you?** Queue-Fair allowed us to release a limited edition figure without crashing our server, by managing the influx of visitors to our website. We are very satisfied and plan to use Queue-Fair for our future releases. ### 15. Search no more if you're looking for an affordable queueing system for small business such as ours. **Rating:** 5.0/5.0 stars **Reviewed by:** Phil H. | Company Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Queue-Fair?** Queue-Fair is an affordable solution and I've had excellent communication, service and support thus far. We run an online booking site for athletic events. We needed a solution that would help us cope with the load of lots of people trying to be the first to book. Queue-Fair's PreSale page held the load away from our servers before the bookings opened, and then placed people fairly into an online queue, feeding the visitors back to our site at the rate we chose. The solution and support is excellent, perfect for our needs and at an affordable cost too. We're delighted with the system and it's full of useful features, like the capability for people in the queue to switch the devices without losing their place. Our visitors even tell us this is a good idea to control the traffic to our site. Having started with a specific event, we are now happily protecting our whole site with Queue-Fair. **What do you dislike about Queue-Fair?** Nothing at all :) I'm only typing this because I have to input a minimum number of characters. **What problems is Queue-Fair solving and how is that benefiting you?** Our customers will experience a much more controlled booking experience without website crashes, delays, time outs, frustration. As the business owner, I will benefit from having much less stress and increased confidence that things will go well when popular events are launched. ### 16. Solid platform with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Queue-Fair?** Queue-Fair offers a robust and fair queueing system which took away a lot of the stress of running a flash sale. **What do you dislike about Queue-Fair?** There is nothing I dislike about the Queue-Fair product **Recommendations to others considering Queue-Fair:** Give it a go, you won't be dissapointed. **What problems is Queue-Fair solving and how is that benefiting you?** Fair virtual queue ### 17. Livesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Gisella G. | President cofounder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Queue-Fair?** The fast and simple that was to start working with them. Sooo fast and simple. 2 steps 1 day. Everything worked smoothly my event was a success **What do you dislike about Queue-Fair?** Nothing yet 😅 everything it's ok! Can't complain **Recommendations to others considering Queue-Fair:** Yes! Without doubt **What problems is Queue-Fair solving and how is that benefiting you?** The amount of people getting into my site to buy a presale massive event. Site use to collapse, now people get into a virtual line being very efficient. ### 18. Great application, simple to use and effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Júlia D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Queue-Fair?** Communication and the easy use of Queue-Fair's platform really outstand the product. We needed a queue for a particularly busy event on our website, and I could see it in real-time, make changes effectively and make sure our website wasn't going to crash. Whenever I had questions or needed support, Matt was very helpful. Definitely recommend the platform and service. **What do you dislike about Queue-Fair?** Absolutely nothing; we did not experience any trouble. **What problems is Queue-Fair solving and how is that benefiting you?** Not having the website crash or people disappointed with long waits, inaccessible pages, and lack of internal control to what's happening during busy moments of sales. ### 19. Perfect service that helped us with our busiest time of year, helpful team **Rating:** 5.0/5.0 stars **Reviewed by:** André R. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Queue-Fair?** We came to Queue-Fair for help with our busiest time of year. They were a pleasure to deal with, providing flexibility where we needed it and excellent support with fast response times. **What do you dislike about Queue-Fair?** nothing as the service fit precisely our needs. **What problems is Queue-Fair solving and how is that benefiting you?** queued high traffic load in a smart way ### 20. Brilliant! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Queue-Fair?** We are very happy and satisfied with Queue-Fair, it is wonderful to have this level of support. The service is very nice, working perfectly, we had a very good day thanks to Queue-Fair - we sold thousands of tickets in no time at all, and Queue-Fair helped us manage traffic during high peaks! We are recommending Queue-Fair to our service partners too. I am really happy! **What do you dislike about Queue-Fair?** Nothing, everything with Queue-Fair was good. **What problems is Queue-Fair solving and how is that benefiting you?** Queue-Fair helped us manage traffic during high peaks ### 21. Excellent system with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2021 **What do you like best about Queue-Fair?** The support during set up and the ease of use. **What do you dislike about Queue-Fair?** Having used the system for one of our events so far there was little to dislike. **Recommendations to others considering Queue-Fair:** Is an excellent alternative to other queue providers ofeering excellent support. **What problems is Queue-Fair solving and how is that benefiting you?** We have events which are extremely popular resulting in large numbers of people hitting our website at one time. Queue-fair helps manage that. ### 22. Queue Fair saved us from embarrassment **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2021 **What do you like best about Queue-Fair?** Queue Fair does exactly as it says it does but the standout feature for me was the customer service and technical support - it really was exceptional. **What do you dislike about Queue-Fair?** I have not found anything major that I dislike. **What problems is Queue-Fair solving and how is that benefiting you?** Queue Fair has stopped our clients website from breaking under load. We operate high demand family attractions and on launch days can have several thousand people in the virtual queue. Queue Fair keeps us on tract and stops the website from crashing. ## Queue-Fair Discussions - [What is Queue-Fair used for?](https://www.g2.com/discussions/what-is-queue-fair-used-for) - 2 comments - [View Queue-Fair pricing details and edition comparison](https://www.g2.com/products/queue-fair/reviews?login_required=true&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+07%3A15%3A45+-0500&secure%5Bsession_id%5D=2643f42b-e2f7-4839-ab22-6dd4052b5c0b&secure%5Btoken%5D=c1802798f2f0e701687f9873ea536e716b464525e7cf856068a1fa0bca025961&format=llm_user) ## Queue-Fair Integrations - [Amazon CloudFront](https://www.g2.com/products/amazon-cloudfront/reviews) - [Drupal](https://www.g2.com/products/drupal/reviews) - [OpenJDK 8 (Java 8) on Ubuntu 18](https://www.g2.com/products/openjdk-8-java-8-on-ubuntu-18/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## Queue-Fair Features **Bot Detection & Classification - Bot Detection and Mitigation** - Bot Traffic Analytics - Good Bot Identification - Malicious Bot Detection **Traffic** - Traffic Controls - Network Controls - Traffic Overview **Protection & Mitigation - Bot Detection and Mitigation** - Automated Bot Mitigation - API Abuse Protection - Account Takeover Protection **Administration** - Dashboard - Scalability - Customization - API / Integrations **AI-Powered Detection & Intelligence - Bot Detection and Mitigation** - AI-Powered Bot Detection - AI Agent & LLM Traffic Management - Adaptive AI Threat Response ## Top Queue-Fair Alternatives - [Queue-it](https://www.g2.com/products/queue-it/reviews) - 4.7/5.0 (158 reviews) - [CrowdHandler](https://www.g2.com/products/crowdhandler/reviews) - 4.9/5.0 (37 reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (633 reviews)