[ Questio... Reviews ](https://www.g2.com/products/questionpro/reviews) [ Questio... Reviews ](https://www.g2.com/products/questionpro/reviews) # QuestionPro Features ##### ## Analytics (4) Net Promoter Score (NPS) Calculates net promoter score (NPS) using customer feedback data. Customer Satisfaction (CSAT) Score Calculates customer satisfaction (CSAT) score using customer feedback data. Customer Effort Score (CES) Calculates customer effort score (CES) using customer feedback data. Gamification Provides gamification tools to incentivize employees to leverage customer feedback insights. Show More ##### ## Customization (4) Stakeholder Management Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience. Multilanguage Support Allow users to create surveys and repond to customer feedback in a variety of languages. Multiple Branding Support Allows users to deploy surveys and intake feedback data for multiple brands. Vertical-specific Solutions Vendor provides industry- or role-specific experience management solutions. Show More ##### ## Survey Management (4) Survey Builder Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor Question Types Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings Templates Offers pre-built templates for creating surveys with different audiences or use cases Survey Distribution Provides tools for distributing surveys through email, SMS, social media, etc. Show More ##### ## Survey Customization (4) Branching/Skip Logic Helps create more intelligent surveys based on respondent's actions and answers Branding Allows users to customize survey colors, logos, and URLs to match company branding Multimedia Support Ability to embed videos, photos, or other rich media Multilingual Surveys Allows for creation of surveys in different languages and advanced survey translation Show More ##### ## Survey Insights (4) Reporting & Analytics Provides tools to visualize and analyze data BI Tools Integration Allows integration with third -party reporting and business intelligence applications Data Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file Permissions Allows administrators to set permissions on viewing, filtering, or sharing survey results Show More ##### ## Performance reviews (2) customizable forms Provides customizable employee review surveys and questionnaires. 360 reviews Facilitates 360-degree feedback between managers, employees, and peers. Show More ##### ## Feedback (2) requesting feedback Allows employees or managers to request feedback from other employees. continuous feedback Collects continuous feedback, or regular exchanges of feedback between employees. Show More ##### ## Data (2) Dashboard and Reporting Generates in-depth visual dashboards and reports based on employee performance data. Historical Analysis Retains historical performance review data or integrates with third-party applications where historical data can be maintained. Show More ##### ## Generative AI (2) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Core Features - Employee Experience Software (2) Employee Lifecycle Management Manages the entire employee lifecycle from onboarding to exit surveys, providing actionable insights and customization. Communication Aids in knowledge management and the crafting of company branding and messaging. Show More ##### ## People Analytics - Employee Experience Software (2) Action Plan Data analysis leads into creating HR initatives and policies with measurable outcomes. Productivity Directly measures and finds ways to optimize workplace productivity. Show More ##### ## Advanced Features - Employee Experience Software (3) Digital Experience Management Integrates with the IT technologies and workflow to optimize and manage omnichannel digital experiences. Benchmarking Allows access to industry research, benchmarking, and other comparison whether through internal functionality or partnership with third-party. Employee Listening People analytics include features capable of impelmenting an advanced employee listening strategy. Show More ##### ## Employee Improvement - Employee Experience Software (3) Performance Management Includes native feedback functionality like OKRs, 360 feedback, continuous improvement, or other performance management tools. Learning Guides employee growth through suggested content, skill building, or other learning initiatives and programs. Team Building Provides gamified team building or informal socialization features to help people bond and communicate. Show More ##### ## Agentic AI - Experience Management (4) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Survey (3) Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ## Top-Rated Alternatives [ ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") SurveySparrow 4.4/5(2,066) ](https://www.g2.com/products/surveysparrow/reviews) [ ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") SurveyMonkey 4.4/5(23,730) ](https://www.g2.com/products/surveymonkey/reviews) [ View All Alternatives ](https://www.g2.com/products/questionpro/competitors/alternatives) QuestionPro Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,730) [ Compare Now ](https://www.g2.com/compare/questionpro-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/qualtrics-market-research-vs-questionpro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a15c569377490b264a25ebf2db4cd56/alchemer-survey.png "Product Avatar Image") Alchemer Survey 4.4/5(955) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-questionpro) ##### Categories on G2 [ Survey ](https://www.g2.com/categories/survey)[ Employee Experience ](https://www.g2.com/categories/employee-experience)[ Experience Management ](https://www.g2.com/categories/experience-management) [ 360 Feedback Software ](https://www.g2.com/categories/360-feedback-software) Show More ##### Explore More [ What's the best app for managing corporate events ](https://www.g2.com/discussions/what-s-the-best-app-for-managing-corporate-events)[ What do chief risk officers and risk managers actually need from an ERM platform that enterprise buyers and IT teams tend to deprioritize? 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