UPDATE: I've been using Question Pro for a year. The 24/7 customer support is the same high quality as it was when we first starting using the platform!

I'm relatively new to Question Pro. I am impressed with the quality of the support they have provided during my steep learning curve with the survey product. Review collected by and hosted on G2.com.

UPDATE: After a year, nothing's changed. We have no significant 'dislikes.'

I haven't encountered any major downsides. In a survey that I created I noticed that moving from one question to the next was slightly slow because the system was processing all the logic behind the question, I suppose. This is minor, though. Review collected by and hosted on G2.com.

Question Pro enables you to distribute, collect, and analyze data to ensure your business has up-to-date information on the effectiveness and efficiency of your organization. Their staff is friendly and easily answers questions when asked. Question Pro is absolutely the best! Review collected by and hosted on G2.com.

I can't think of anything at the moment. Review collected by and hosted on G2.com.

I appreciate the great features of QuestionPro, which I found very helpful for researching gyms in Iceland. The software offers an easy-to-use interface that simplifies the distribution and analytical research processes. I really like the analytics feature that allows me to monitor the survey's progress while it is still published. This capability enables me to start planning and making necessary adjustments in real-time based on the data collected. Overall, my experience with QuestionPro has been very positive, and I would highly likely recommend it to others. Review collected by and hosted on G2.com.

I found it challenging that I couldn't add matrix questions, which I needed for my work. Also, while I believe I could improve my experience with QuestionPro by getting the paid pack, budget constraints have made it difficult to justify the upgrade beyond the trial version. Review collected by and hosted on G2.com.

The range of options available and how all types of questions can be accommodated within the form. Review collected by and hosted on G2.com.

The interface is a little overwhelming, the options could be presented in a manner that is easier to comprehend Review collected by and hosted on G2.com.

I genuinely appreciate the friendly and engaging panel that QuestionPro offers, making every interaction feel pleasantly personal, as if I’ve known the person for a long time. I loved this aspect of human connection on the platform. Additionally, the feature Zoom is incredibly user-friendly for me, allowing seamless usage due to my prior experience with it, making my tasks straightforward. The platform as a whole really resonates with me as everything about it worked perfectly without any issues. The initial setup process was remarkably straightforward, as it was designed step by step ensuring that there was no hassle in getting started. Moreover, I rate my experience with QuestionPro as a perfect 10 out of 10, which reflects my high level of satisfaction and readiness to recommend it to others. Review collected by and hosted on G2.com.

There is nothing I Dislike about Question Pro. Review collected by and hosted on G2.com.

I find it very easy to create new surveys with QuestionPro. It's easy to sort the data and pull out the information we need. It's also very functional for our purposes and there's no additional feature we require from it. The initial setup was very easy as well. Review collected by and hosted on G2.com.

There is nothing we dislike at this time; it serves our needs perfectly. Review collected by and hosted on G2.com.

I like how easy it is to copy and reuse questions and surveys. I utilize the product to collect information year over year, and that makes it so much easier than having to rebuild it every time. Review collected by and hosted on G2.com.

We use word limits on our essay answers, and it would be easier to have those typed (or copied and pasted) directly into the system instead of uploading them. Then we could download a PDF of each survey respondent's answers in a single packet, versus having the applicant upload multiple documents and then us having to download them. Review collected by and hosted on G2.com.

Question types are numerous and analyses are plentiful with complex multivariate procedures included. Reports are of many varied types and professional lookong.

Various, easy to use, modules provide comprehensive tools to allow sophisticated survey methodologies. Customer support is also excellent so users are able to take advantage of the powerful software.

I've tried competitive software and I found QuestionPro more user friendly and comprehensive in terms of survey question type offerings. Review collected by and hosted on G2.com.

There is nothing to dislike. After a little learning curve, surveys are easily created and disseminated. There is nothing to significant to improve. QuestionPro works towad regularly improving its offerings and capabilities. It is resting on its accomplishmnets, but improvng over time. It is such a powerful and easy tool to use that there is nothing to dislike. Review collected by and hosted on G2.com.

QuestionPro has proven to be an excellent tool for creating and managing surveys. Its user-friendly interface makes it easy to design questionnaires quickly, even for staff with limited technical knowledge. The wide range of question types and customization options allows us to tailor surveys to meet different needs, from simple feedback forms to detailed research studies.

One of the biggest strengths is its real-time reporting and analytics. The ability to view responses instantly and generate insightful reports helps us make data-driven decisions faster. Additionally, the export options are very convenient for sharing results with management or integrating into other systems.

The tool also supports scalability and flexibility, which is valuable since our teams work across different locations. Whether for employee feedback, customer satisfaction, or training evaluations, QuestionPro consistently delivers reliable results.

Overall, QuestionPro has enhanced our ability to collect, analyze, and act on feedback, making it a powerful and effective solution for our organization. Review collected by and hosted on G2.com.

Enhanced User Guidance for Advanced Features – While QuestionPro is user-friendly for basic surveys, some of the more advanced analytics and customization options can be complex for new users. Adding more in-app tutorials or contextual help could help users leverage the full potential of the tool more efficiently. Review collected by and hosted on G2.com.

What I like best about QuestionPro is that it is effortless when creating and sharing surveys. Our patrons and volunteers receive simple instructions on what we need from them. Also, it is very reliable in receiving and storing data. Review collected by and hosted on G2.com.

Can't think of anything that I dislike about QuestionPro. It does the job for what we need. Review collected by and hosted on G2.com.