We maintained a relationship with a leading survey provider for over a decade. However, the difficulty in performing simple tasks, the lack of efficient flexibility in crucial areas, and the introduction of a new pricing structure prompted us to seek alternatives. From our initial sales interactions through to implementation, the QP team has been exceptional; always available and consistently going above and beyond to support every user in our organization. The significant improvements offered made our decision to switch an easy one. Our Sales Manager, Mohit, played a pivotal role throughout the transition, always just a quick phone call or email away. Both he and the post-sales team have been outstanding, providing prompt and attentive responses. I cannot overstate how smooth the implementation phase was; it was by far the easiest I have ever encountered. The tailored training for our team members and the ongoing support after implementation have been phenomenal. Review collected by and hosted on G2.com.
I can say that there will be a learning curve as we transition from our current provider to Question Pro, but the QP team has consistently been available to guide our users through the interface. I have no doubts about the team's willingness to address every question we bring to them and support us throughout the process. Review collected by and hosted on G2.com.
