QuestionPro has been an incredibly helpful tool for our nonprofit organization. While there is a bit of a learning curve, it is similar to other competitors. We are huge fans of the number of options and the ability to handle all the questions and processes we need, and within our budget. I talked about the learning curve, but support has always been responsive and helpful when I have a question. I like the option to automatically send results to selected emails.

Performance-wise, it's worked great for our needs throughout our time using the platform! We have not worked with any integrations yet, but they do have many options, so looking forward to exploring more this year. Review collected by and hosted on G2.com.

Probably the learning curve, but as I mentioned before, support is always there if I need it! Review collected by and hosted on G2.com.

I really like using QuestionPro because it saves us time and is a great tool for quickly gathering details and information from the people we serve in the community. The ability to add logic based on responses is super convenient for follow-ups, and it makes creating questionnaires easier to read without them becoming overly lengthy. Also, the initial setup was easy. Review collected by and hosted on G2.com.

I think QuestionPro could use better tutorials to help understand the system more effectively, or maybe a chatbot to assist with questions. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create surveys and get results quickly. It has a lot of useful features like different question types, logic, and real-time reports, which make collecting and analyzing data much simpler. It saves time and helps in getting clear insights without much effort. Review collected by and hosted on G2.com.

One thing I dislike about QuestionPro is that some advanced features can be a bit confusing at first and take time to understand. Also, the free plan has limitations, and the pricing for higher plans can feel a bit expensive. Review collected by and hosted on G2.com.

What I like best about QuestionPro is how easy it is to create and distribute surveys while still having access to advanced features when needed. The platform is very user-friendly, so I can quickly build professional surveys without a steep learning curve. I also appreciate the variety of question types, customization options, and strong reporting tools that make it simple to analyze responses and turn feedback into actionable insights. Their customer support has also been responsive and helpful whenever questions come up. Review collected by and hosted on G2.com.

What I dislike about QuestionPro is that while the platform is powerful, some advanced features can be difficult to navigate initially. There are many settings and customization options, which can make the interface feel cluttered for first-time users. It sometimes takes extra time to locate specific tools or understand how certain logic and reporting features work. I also think the pricing for premium plans may be a challenge for smaller businesses or teams with limited budgets, especially if they only need a few advanced capabilities rather than the full package. Review collected by and hosted on G2.com.

I like the professionalism of the customer service and how fast they've been able to help us with any issues. Working with the software has been easy, and it's been straightforward to understand how to use it. Additionally, I've enjoyed how seamlessly it works with Excel and Word. We switched from SurveyMonkey because QuestionPro provided more tools to analyze data, making it easier for our team to work together. The initial setup didn't take long, indicating how customer-friendly it is. Review collected by and hosted on G2.com.

I can' think of anything. Review collected by and hosted on G2.com.

QuestionPro offers pretty powerful functionality at a better price than most competitors, and they are generous to nonprofits. Review collected by and hosted on G2.com.

Just like any other subscription software, sometimes you run into a feature that you wish you could use but it's only available at a higher tier. That's expected these days. I've always been able to get done what I want to get done. Review collected by and hosted on G2.com.

I love QuestionPro's really robust selection of question types. I can quickly implement those question types with a click of a button. I also have really great support from my team, helping me with more challenging research approaches or when I need guidance on how best to program a question. I appreciate that QuestionPro allows me to add max diff, image upload, sorting, or conjoint questions without incremental costs, which are often add-ons with other survey platforms. Additionally, QuestionPro has helped me with resources for analysis and reporting, and have delivered high-quality work. When I've had questions, the team is always very quick to respond and help me implement whatever is needed. Review collected by and hosted on G2.com.

Their AI functionality help with question creation is still in its infancy and and will evolve. I appreciate that they are implementing these features and feel they are ahead of the game. Some analysis that I need, still needs to be done with external tools. Specifically, creation of custom banners requires me to export the data and do the analysis with another analysis software to get the results ready for my clients. Review collected by and hosted on G2.com.

I like QuestionPro's exceptional ease of use combined with powerful real-time analytics, which suits our needs perfectly at Coca-Cola European Partners Deutschland GmbH. The intuitive survey editor allows our team to design professional, logic-driven surveys quickly without needing technical training. I really appreciate the real-time reporting dashboard that lets us monitor responses instantly, spot issues early, and act fast to avoid disruptions. Its strong multilingual support is also valuable, helping us collect consistent feedback across German and European markets. The platform offers reliable survey distribution via email, QR codes, and internal links, which simplifies reaching our production staff, logistics teams, and retail partners. Together, these features make feedback collection efficient, scalable, and highly actionable for our daily operations. Review collected by and hosted on G2.com.

The reporting dashboard lacks advanced customization for manufacturing-specific metrics. We often need to filter data by production shift, distribution region, or product batch, but the built-in filters are limited, so we still export data to Excel for deeper analysis. Integrations with our existing ERP and supply chain tools are also fairly basic. Native, automated syncing with our internal systems would save time compared to manual exports and imports. Review collected by and hosted on G2.com.

It’s nice to have a free trial so I can sample the app before committing. Some other apps don’t offer that option and require you to pay right from the beginning. Review collected by and hosted on G2.com.

It was a little hard to navigate at first. Also, when I tried viewing it as a user while sampling a survey, I ran into a few error messages. Review collected by and hosted on G2.com.

QuestionPro really goes out of their way to make this software available to nonprofits, supporting them with all the best features. We use this software extensively and have been very satisfied with its broad range of capabilities. We've been able to create surveys according to our needs without any limitation in layout or design. Review collected by and hosted on G2.com.

There's nothing to dislike -- it is a fantastic tool! Review collected by and hosted on G2.com.