Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"QuestionPro for Nonprofits Provides a Ton of Utility!"
5/5
What do you like best about QuestionPro?

As a nonprofit, we were looking for a powerful solution that would offer us the needed survey tools for free. QuestionPro offers an excellent nonprofit tier that includes all of the needed tools. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

QuestionPro does so many things well and really doesn't miss any of the needed items. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Verified User in Market Research
Small-Business (50 or fewer emp.)
"User-Friendly Data Analysis with Outstanding Support"
4/5
What do you like best about QuestionPro?

It's really user friendly. As someone who used to be intimidated by the data analysis portion of quantitative work, QuestionPro has made it easy to understand - from crosstabs to custom variables, everything is easy to navigate and explain to others who might be starting out. Customer service is also unmatched - I love working with our rep who is always quick and available whenever I have questoins. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There are some random funky platform bugs that can be irritating, but nothing detrimental to my work once I know what the workaround is. Review collected by and hosted on G2.com.

shashank s.
SS
shashank s.
Senior Research Analyst
Mid-Market (51-1000 emp.)
"Easy-to-Use Surveys with Fast Creation and Analysis"
4.5/5
What do you like best about QuestionPro?

Because it’s easy to use and lets me create and analyze surveys quickly. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

It can feel a bit limited in customization for more complex survey needs. Review collected by and hosted on G2.com.

PN
Praveen N.
"Easy Surveys with an Intuitive Interface"
5/5
What do you like best about QuestionPro?

I like that QuestionPro has a simple platform with a great user interface, making it easy for me to use. It solves the problem of knowing about various products in the market and allows me to give my opinion about those. Everything works well; there's nothing I feel needs improvement. The initial setup was easy. I would rate it a 10 out of 10 for recommending to friends and colleagues. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

none Review collected by and hosted on G2.com.

EG
Erika G.
Training and Technical Assistance Attorney
Mid-Market (51-1000 emp.)
"Streamlined Feedback Tools for Survivor-Centered Services"
4/5
What do you like best about QuestionPro?

We use QuestionPro at CAST to streamline our technical assistance feedback process. Its automation features allow us to quickly collect, organize, and analyze feedback from advocates and legal practitioners across the country to report to our fudners. The ability to customize survey logic and create a tailored database has helped us improve the quality and responsiveness of our survivor-centered support. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

While the back-end functionality is strong, the user-facing survey interface could be more visually polished and accessible. We’d love to see improvements in styling and design flexibility—especially to align with CAST’s trauma-informed and inclusive design principles. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
Mid-Market (51-1000 emp.)
"Reliable source of creating surveys for various purposes"
5/5
What do you like best about QuestionPro?

It’s extremely easy to use and straightforward to understand. It’s perfect for creating the kind of standard, everyday surveys you typically need. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

There's nothing to complain about. We've been using QuestionPro for years now. Review collected by and hosted on G2.com.

CK
Clint K.
President and Managing Director
Small-Business (50 or fewer emp.)
"Outstanding Service and Intuitive Platform, Always Improving"
5/5
What do you like best about QuestionPro?

QuestionPro has been an exceptional partner from day one. The platform is intuitive, robust, and easy to navigate, but what truly sets QuestionPro apart is their service. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

I think the platform itself has some opportunities to improve but QuestionPro is always flexible and willing to help make it better. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"We love Question Pro!"
5/5
What do you like best about QuestionPro?

We love using QuestionPro because it allows us to capture data in real time from a wide audience, giving us the insights we need when we need them. The platform provides amazing analytical data that helps us better understand our audience and confidently drive our organization toward positive, informed decision-making. Plus, it’s super user-friendly once you get the hang of it, making it easy for our whole team to use. It has truly become an invaluable tool in our work. Their customer support is also top notch! Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

While QuestionPro offers a wide range of features, it can take some time to learn and navigate them all. We’ve also found that it takes a bit of practice to figure out how to best structure surveys in order to capture the most effective input. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"So Many Questionnaire Options to Choose From"
4/5
What do you like best about QuestionPro?

I like that it offers many options for questionnaires. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Connecting my account to my school server was a bit tricky at first, and it took me some time to get everything set up properly. Review collected by and hosted on G2.com.

Neha J.
NJ
Neha J.
UX/UI Designer
Design
Mid-Market (51-1000 emp.)
"Powerful, User-Friendly Survey Tool with Advanced Features and AI Assistance"
4/5
What do you like best about QuestionPro?

Easy to use for creating surveys with multiple question types, languages, and data export options. Its AI helps quickly generate survey questions and it connects with tools like Zapier for automation. Great for organisations needing advanced, research level survey features. Review collected by and hosted on G2.com.

What do you dislike about QuestionPro?

Outdated UI! Login issues, crashes, or lag when handling large surveys or many responses. Certain advanced analytic features are not as advanced as few competitors. Export and data cleaning workflows require additional manual effort. Review collected by and hosted on G2.com.