--- title: QuestionPro Reviews meta\_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1150 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1150 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### QuestionPro Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. [(303 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811099&qs=pros-and-cons#reviews) Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. [(128 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811255&qs=pros-and-cons#reviews) Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. [(112 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811324&qs=pros-and-cons#reviews) Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. [(86 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811052&qs=pros-and-cons#reviews) Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. [(83 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811414&qs=pros-and-cons#reviews) Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. [(77 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811301&qs=pros-and-cons#reviews) Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. [(51 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811011&qs=pros-and-cons#reviews) Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. [(32 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811017&qs=pros-and-cons#reviews) Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. [(28 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1810845&qs=pros-and-cons#reviews) Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. [(25 mentions)](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811356&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of QuestionPro ##### 1. Ease of Use Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. [ See 303 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811099&qs=pros-and-cons#reviews) See Related User Reviews ![Shadrack B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shadrack B.") SB Shadrack B. Small-Business (50 or fewer emp.) 4.5/5 "QuestionPro the standing out software" What do you like about QuestionPro? Questionpro software has various interesting features as follows: It uses friendly interface which can be easily used by its users. It allows for mu ![Aili M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aili M.") AM Aili M. Small-Business (50 or fewer emp.) 5.0/5 "Sophisticated data collection that is easy to use" What do you like about QuestionPro? We've used QuestionPro for many years and it continues to be the best tool for our research needs. It allows us to make sophisticated surveys, with br ##### 2. Helpful Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. [ See 128 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811255&qs=pros-and-cons#reviews) See Related User Reviews ![Daniel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel W.") DW Daniel W. Small-Business (50 or fewer emp.) 4.5/5 "Unbelievable product for non-profit use" What do you like about QuestionPro? We are conducting high-end research with the need for longitudinal comparisons over multiple years. QuestionPro is very robust, adaptable, and customi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "QuestionPro for Nonprofits Provides a Ton of Utility!" What do you like about QuestionPro? As a nonprofit, we were looking for a powerful solution that would offer us the needed survey tools for free. QuestionPro offers an excellent nonprofi ##### 3. Intuitive Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. [ See 112 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811324&qs=pros-and-cons#reviews) See Related User Reviews ![Scott M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott M.") SM Scott M. Small-Business (50 or fewer emp.) 4.0/5 "Easy Survey Creation with Room for Advancement" What do you like about QuestionPro? I like how easy it is to create a survey with QuestionPro and share it with our members. Analyzing the results and providing feedback to the board is AN Aydan N. Small-Business (50 or fewer emp.) 5.0/5 "Flexible, User-Friendly Surveys with Powerful Features and Multilingual Support" What do you like about QuestionPro? What I like best about QuestionPro is its flexibility and wide range of survey features. The platform offers advanced logic, multiple question types, ##### 4. Customer Support Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. [ See 86 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811052&qs=pros-and-cons#reviews) See Related User Reviews ![Alex S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex S.") AS Alex S. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Support and Easy Integration with QuestionPro" What do you like about QuestionPro? I like the professionalism of the customer service and how fast they've been able to help us with any issues. Working with the software has been easy, ![Deepak J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak J.") DJ Deepak J. 5.0/5 "Powerful, Flexible, and Easy to Use with Stellar Support" What do you like about QuestionPro? I like QuestionPro for its powerful and flexible features. The 24/7 customer support is exceptional, which I really appreciate. Also, it offers great ##### 5. Ease of Creation Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. [ See 83 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811414&qs=pros-and-cons#reviews) See Related User Reviews ![Aili M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aili M.") AM Aili M. Small-Business (50 or fewer emp.) 5.0/5 "Sophisticated data collection that is easy to use" What do you like about QuestionPro? We've used QuestionPro for many years and it continues to be the best tool for our research needs. It allows us to make sophisticated surveys, with br ![Logan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Logan S.") LS Logan S. Small-Business (50 or fewer emp.) 5.0/5 "QuestionPro has been the BEST survey platform!" What do you like about QuestionPro? QuestionPro really goes out of their way to make this software available to nonprofits, supporting them with all the best features. We use this softwa ### 5 Cons or Disadvantages of QuestionPro ##### 1. Survey Issues Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. [ See 77 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811301&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Big Fan" What do you dislike about QuestionPro? I would like to see a more user-friendly process for sending out the surveys, though it's possible I'm not up to speed on all of the features. ![Damascus V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damascus V.") DV Damascus V. Small-Business (50 or fewer emp.) 4.5/5 "Well-Paced Surveys That Are Easy to Complete" What do you dislike about QuestionPro? The only real drawback for me is that the number of available surveys feels a bit limited. ##### 2. Learning Curve Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. [ See 51 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811011&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "QuestionPro for Nonprofits Provides a Ton of Utility!" What do you dislike about QuestionPro? QuestionPro does so many things well and really doesn't miss any of the needed items. ![Maegan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maegan A.") MA Maegan A. Small-Business (50 or fewer emp.) 4.5/5 "A helpful survey data collection tool" What do you dislike about QuestionPro? I will say that the user interface on the back-end is a bit difficult to navigate initially, and I have had issues dealing with the limitations for di ##### 3. Expensive Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. [ See 32 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811017&qs=pros-and-cons#reviews) See Related User Reviews ![Shadrack B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shadrack B.") SB Shadrack B. Small-Business (50 or fewer emp.) 4.5/5 "QuestionPro the standing out software" What do you dislike about QuestionPro? Although QuestionPro has very good features, it also has its own downsides which include but not limited to the following: Its pricing structures are ![Hitesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh R.") HR Hitesh R. Small-Business (50 or fewer emp.) 3.0/5 "Easy and Powerful Tool for Corporate Feedback and Insights" What do you dislike about QuestionPro? Sometimes it’s a little slow, and figuring out the advanced settings can take time, paid version is expensive ##### 4. Limited Customization Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. [ See 28 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1810845&qs=pros-and-cons#reviews) See Related User Reviews ![Shadrack B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shadrack B.") SB Shadrack B. Small-Business (50 or fewer emp.) 4.5/5 "QuestionPro the standing out software" What do you dislike about QuestionPro? Although QuestionPro has very good features, it also has its own downsides which include but not limited to the following: Its pricing structures are AN Aydan N. Small-Business (50 or fewer emp.) 5.0/5 "Flexible, User-Friendly Surveys with Powerful Features and Multilingual Support" What do you dislike about QuestionPro? While the reporting features are powerful, some customizations in dashboards and exports could be more flexible. That said, the available reports stil ##### 5. Not Intuitive Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. [ See 25 mentions ](https://www.g2.com/products/questionpro/reviews?filters%5Bsentiment_snippet%5D=1811356&qs=pros-and-cons#reviews) See Related User Reviews SD Susan D. Small-Business (50 or fewer emp.) 4.5/5 "QuestionPro is very helpful for gathering feedback data from participants" What do you dislike about QuestionPro? It would be nice if the interface was a little more intuitive for the casual user -- but overall, we can figure out how to do most tasks. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Seamless Surveys with Great Visualizations" What do you dislike about QuestionPro? Some of the filters for analysis can be difficult to tease out the wanted information. ## Top-Rated Alternatives [ ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") Qualtrics Market Research 4.4/5(3,018) ](https://www.g2.com/products/qualtrics-market-research/reviews) [ ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") SurveySparrow 4.4/5(2,067) ](https://www.g2.com/products/surveysparrow/reviews) [ ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ View All Alternatives ](https://www.g2.com/products/questionpro/competitors/alternatives) ![Hitesh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitesh R.") HR Hitesh R. Sourcer Small-Business (50 or fewer emp.) 1/31/2026 "Easy and Powerful Tool for Corporate Feedback and Insights" 3/5 What do you like best about QuestionPro? Creating surveys, collecting responses, and checking reports all feel smooth and not complicated. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? Sometimes it’s a little slow, and figuring out the advanced settings can take time, paid version is expensive Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? helps to gather feedback from employees and customers, which would otherwise take a lot of time and effort. make decisions faster and improve processes, products, and employee satisfaction. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic ![Mayel D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayel D.") MD Mayel D. 11/7/2025 "Intuitive and Efficient Survey Tool" 5/5 What do you like best about QuestionPro? I appreciate that QuestionPro has an easy and intuitive interface, which makes manipulating and creating surveys a simple and accessible process for me. This is especially valuable when conducting surveys quickly, as the survey model looks good for the end user and the functions are easy to find, optimizing the user experience. Additionally, the initial setup process was super easy due to the abundance of free information in their cloud, which facilitated integration into my workflow. The combination of these aspects contributes to a satisfying experience when using QuestionPro for survey generation and management. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? The server crashes have affected the field trips. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? I use QuestionPro to create surveys that quickly assess customer satisfaction due to its intuitive interface. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![DILIP K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DILIP K.") DK DILIP K. visas Small-Business (50 or fewer emp.) 4/13/2026 "The Best Product Information and Reviews" 5/5 What do you like best about QuestionPro? THE BEST PRODUCT INFORMATION, MOST REVIEWS Review collected by and hosted on G2.com. What do you dislike about QuestionPro? ALMOST OK. NOTHING PARTICULARS NOT LIKE ME. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? TAILLERD SOLUTION FOR EVERY RESEARCHER Review collected by and hosted on G2.com. Show More 4/17/2026 Current UserValidated ReviewerSource: Organic SK Sylvie K. Senior Manager Small-Business (50 or fewer emp.) 3/28/2022 "European Association of Archaeologists" 5/5 What do you like best about QuestionPro? The level of complexity can be easily adjusted to the needs of different surveys. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? The import of contact lists is not so straightforward. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? Solving problems is made easy with the online support. Review collected by and hosted on G2.com. Show More 3/16/2026 Current UserValidated ReviewerSource: Organic ![Deepak J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak J.") DJ Deepak J. IT Head 1/28/2026 "Powerful, Flexible, and Easy to Use with Stellar Support" 5/5 What do you like best about QuestionPro? I like QuestionPro for its powerful and flexible features. The 24/7 customer support is exceptional, which I really appreciate. Also, it offers great value for the money. The initial setup was very easy, and I'd definitely recommend it to others. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? While the platform is a powerhouse, it has a few rough edges that can trip up users. To smooth out those 'rough edges,' the platform would benefit from prioritizing user flow and aesthetic control. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? QuestionPro addresses critical data gaps and operational inefficiencies across diverse sectors with its robust features, support, and pricing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite GB Gary B. Program Assistant Small-Business (50 or fewer emp.) 1/7/2026 "Flexible and Effortless Questionnaire Creation" 5/5 What do you like best about QuestionPro? How flexible it is. Questionnaires can be multiple choice, fill in the blank, true/false or a combination of these. Very easy to set up questionnaire. It makes focus group feedback easy. And it's free for non-profit organizations. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? There are no downsides. Honestly can't think of negatives about QuestionPro. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? When we need to set up focus group questionnaires for multiple organizations, QuestionPro makes it easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aamod T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aamod T.") AT Aamod T. Project Manager Mid-Market (51-1000 emp.) 5/6/2026 "Easy-to-Use Interface That Speeds Up Programming" 4.5/5 What do you like best about QuestionPro? Easy to use interphase for programming which helps reduce the time. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? There has not been anything which I would dislike. I have used questions few months back. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? This is a platform help us program the surveys which capture the data for our research. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/31/2022 "Has consistently met our needs. Excellent platform." 5/5 What do you like best about QuestionPro? We've been using QuestionPro for 5 years now and have it's never let us down, consistently meeting out needs. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? There's not much to find fault with. The one thing that would help us is being allowed multiple logins. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? Prior to using QuestionPro, many of our forms were offline. Moving all of our forms to an online platform has been a game-changer for us in how we communicate with our customers. Review collected by and hosted on G2.com. Show More 3/11/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/1/2024 "QuestionPro for Nonprofits Provides a Ton of Utility!" 5/5 What do you like best about QuestionPro? As a nonprofit, we were looking for a powerful solution that would offer us the needed survey tools for free. QuestionPro offers an excellent nonprofit tier that includes all of the needed tools. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? QuestionPro does so many things well and really doesn't miss any of the needed items. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? With QuestionPro we are able to survey our program participants and volunteers to better understand how to improve. Review collected by and hosted on G2.com. Show More 6/1/2026 Validated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 10/30/2025 "User-Friendly Data Analysis with Outstanding Support" 4/5 What do you like best about QuestionPro? It's really user friendly. As someone who used to be intimidated by the data analysis portion of quantitative work, QuestionPro has made it easy to understand - from crosstabs to custom variables, everything is easy to navigate and explain to others who might be starting out. Customer service is also unmatched - I love working with our rep who is always quick and available whenever I have questoins. Review collected by and hosted on G2.com. What do you dislike about QuestionPro? There are some random funky platform bugs that can be irritating, but nothing detrimental to my work once I know what the workaround is. Review collected by and hosted on G2.com. What problems is QuestionPro solving and how is that benefiting you? Being easily to work with panel providers is a must, and QuestionPro has made that easy. Plus, again, the data analysis function is very easy to understand and makes it much less intimidating than other platforms I have worked with before. Review collected by and hosted on G2.com. 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