--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1146 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1146 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,146 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. (303 reviews) - Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. (128 reviews) - Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. (112 reviews) - Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. (86 reviews) - Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. (77 reviews) - Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. (51 reviews) - Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. (32 reviews) - Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. (28 reviews) - Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. Great product easy to use for non-profits to collet data. **Rating:** 5.0/5.0 stars **Reviewed by:** Troy W. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about QuestionPro?** QuestionPro is easy to use and is very friendly to non-profits. Lot of custimazation and tools to use to make a wide varity of surveys. Pricing is free for non-profits which is greatly appreciated. They are prompt about answring emails pertaining the account. We have used question pro for almost three year now and nothing compares to ease of use and features. **What do you dislike about QuestionPro?** The only issue is the non-profit license expires after one year and there is no reminder of the account expiring. Easy to get back though. **What problems is QuestionPro solving and how is that benefiting you?** Helping us collect information for questionnaires and personnel reviews. ### 2. Quality begins from data and knowledge.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2022 **What do you like best about QuestionPro?** QuestionPro has many possibilities to collect and visualize data, and unexpectedly has also been a helpful tool for online training. It functions very well for implementing an online poll. **What do you dislike about QuestionPro?** While there are many options available, it certainly needs more time to find out all possibilities, testing and a lot of practice, but since now, I have not seen anything to dislike :) **Recommendations to others considering QuestionPro:** Easy to use, perfect possibilities to visualize results. A great and generous partner for NGO-s. **What problems is QuestionPro solving and how is that benefiting you?** We collect feedback from our clients (NGO-s with different profiles). It is crucial to know how well our services meet their needs and what kind of support and services they need in the future. We are designing a satisfaction survey for NGO members. ### 3. Smooth effective platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paige H. | Financial Advisors, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about QuestionPro?** They reach out to a general audience and have a great promotional platform to attract responses from general public. Their surveys are smooth and straight to the point and have one of the best screening processes to try and ensure a diverse demographic reach. **What do you dislike about QuestionPro?** Nothing overall I love the way the promote you get what you pay for in my opinion they have a great outreach and great fan base. **What problems is QuestionPro solving and how is that benefiting you?** Customer relations needs and wants and really finding out what the people really want and not making all about my business but aiming towards a general audience employed or using in same field of research. ### 4. QuestionPro is easy to use for a small team **Rating:** 4.5/5.0 stars **Reviewed by:** Ariana S. | Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about QuestionPro?** Easy to use, clear instructions/guides for setting up surveys. And lots of ways to customize. Our clients also report it's easy to use from their end too. **What do you dislike about QuestionPro?** You do have to pay more for some advanced features. **What problems is QuestionPro solving and how is that benefiting you?** It helps with our overall quality improvement strategies by making it easy to get timely feedback from our customers. ### 5. Easy to use and very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Raeanne G. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2023 **What do you like best about QuestionPro?** QuestionPro was so easy to set up. So many options of question types to choose from and features to add. It was very simple and easy to distribute our surveys as well! **What do you dislike about QuestionPro?** Everything about QuestionPro works well for our organization. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is benefitting us becuase we can now collect our Program Evaluation Form responses through QuestionPro's online surveys instead of on paper, as we had been doing. We process a large amount of surveys each month and with QuestionPro, we are able to easily export the results and track our metrics much faster and don't need to waste so much paper! ### 6. QuestionPro Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** Very flexible, very customizable, simple and intuitive to use. Question types are straightforward and it is very easy to explore and implement the different question types that you are able to create. The level of customization is nice, with the logos and banners and colours for when we work with various clients, its nice to have. Customer support is also fast and to the point. **What do you dislike about QuestionPro?** Some of the UI can be laggy at times (due in part to the graphical nature of it I assume). **What problems is QuestionPro solving and how is that benefiting you?** We have a lot of questions to ask as part of our job and QuestionPro makes it easy to collate all responses for processing very quickly and easily. ### 7. North Star uses QuestionPro! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna K. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about QuestionPro?** The ease of use to construct and evaluate and integrate surveys makes this a great tool! **What do you dislike about QuestionPro?** I'm frustrated that my account was halted without warning. **What problems is QuestionPro solving and how is that benefiting you?** We must do an annual survey for Quality Improvement which makes it easy! ### 8. QuestionPro Review **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian G. | Auto Detailer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** i like that question pro lets me be in control and always lets me use their software to help my daily business needs and offers surveys to help pay out money for hard times i completely love questionpro **What do you dislike about QuestionPro?** the only downside to questionpro is understanding how it works in the beginning but with tools you can figure this out easy. **What problems is QuestionPro solving and how is that benefiting you?** their solving the problem of providing valuable surveys and options for my daily needs ### 9. QuestionPro: The Best Survey Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu B. | Creative Head, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about QuestionPro?** I Like the Way Question Pro Survey Platform Has Been Build and Its Easier For the Customer to Share their Feedback and Better Way to Help the Community Back **What do you dislike about QuestionPro?** The One Thing I Dislike About Question Pro is the Interface and Slow Process Rest Its Fine **What problems is QuestionPro solving and how is that benefiting you?** The Problem Question Pro is Solving is the Systematic Database Creation on New Trends by Asking the Right Questions and Helping Back to the Community and Its Benefiting us in reformed data collection and analysis for the sales and the quality of the product ### 10. Powerful Survey Software with Good Analytics Displays **Rating:** 4.5/5.0 stars **Reviewed by:** Zeina E. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2024 **What do you like best about QuestionPro?** The Survey features are powerful. I was able to channel survey takers through my survey to make it more relevant to each taker and customize the experience. I like the logic and scoring features as well. The results are presented well in a dashboard that can be customized and the charts are downloadable in power point format and you can edit the style and color, so this was a big time saver. Good detailed display and explanation of results and statistical significance. **What do you dislike about QuestionPro?** There is a bit of a learning curve as it feels this tool is written by engineers or a very technical team. What you gain once you are familiar with how to edit and design the survey is well worth the learning curve. **What problems is QuestionPro solving and how is that benefiting you?** The nonprofit version of QuestionPro is powerful enough to provide the necessary features for customizable and detailed surveys. The surveys can be sent directly to survey takers through the software's own mail merge feature and completion is tracked. Great online 24/7 support and their support team is very knowledgable. ### 11. Excellent service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about QuestionPro?** It's so simple and concise, and yet has all the features we need. We have used their product for many years and are completely satisfied. **What do you dislike about QuestionPro?** It would be nice if there were a few more options for customizing the designs. **What problems is QuestionPro solving and how is that benefiting you?** We use QuestionPro for all our registration forms. We also have found it beneficial for donors to leave reviews of our services. ### 12. Teacher Approved **Rating:** 5.0/5.0 stars **Reviewed by:** Christy L. | Teacher K-12, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** Question Pro is very easy to use and has a variety of question types of features. I love how easy this was to create. I used it with my students to create a survey over a topic we studied in class. It was simple to integrate into my lessons. **What do you dislike about QuestionPro?** All I would say that could be added is for a collaboration feature, so that several people can edit the same survey. **What problems is QuestionPro solving and how is that benefiting you?** Question Pro served as a way for my students to create a survey to give out to friends and family and the community. They were able to research and analyze the results on on topic. ### 13. Easy to use and super helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia B. | Executive director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about QuestionPro?** it is easy to create in depth surveys and collect data that is then presented visually **What do you dislike about QuestionPro?** that you have to renew the nonprofit license every year - our nonprofit status does not change from year to year **What problems is QuestionPro solving and how is that benefiting you?** surveying our participants and submitting results to grant makers ### 14. Questioner helps us a lot in gathering feedback in an effective way **Rating:** 4.5/5.0 stars **Reviewed by:** werken bij de o. | coördination, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about QuestionPro?** As a nonprofit organisation we gather valuable data about satisfaction of volunteers, 360 feedback of volunteer leaders, peer reviews, or some feedback about the services. The way of constructing questionnaires and distributing them works perfect. **What do you dislike about QuestionPro?** Sometimes we need some more templates of reporting the results. **What problems is QuestionPro solving and how is that benefiting you?** Distributing questionnaires and follow-up. ### 15. Great Surveys! **Rating:** 5.0/5.0 stars **Reviewed by:** Miranda M. | Communciation & Outreach Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about QuestionPro?** We love the surveys, we use them to collect client data and tesimonials. **What do you dislike about QuestionPro?** We have to find non-profits to reference in order to renew **What problems is QuestionPro solving and how is that benefiting you?** Helps us collect client testimonials to use for grants ### 16. Great for nonprofits **Rating:** 4.0/5.0 stars **Reviewed by:** Megan B. | Youth Programs and Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about QuestionPro?** My favorite thing is being able to set different question paths depending on how the user answers a question. **What do you dislike about QuestionPro?** A bit of a learning curve because it can do so much, so it takes a bit to make sure we're using it for as much as we can. **What problems is QuestionPro solving and how is that benefiting you?** If a user answers yes I can follow up with different questions than if they answer no, and I don't have to know what their answers are to do it. Previously I had to have multiple surveys to have users take. ### 17. fast, pro, but relatively easy workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Hlynur S. | Manager, Farming, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about QuestionPro?** Staff is great. Workflow is great. No complanes **What do you dislike about QuestionPro?** Have not found a dislike yet. perhaps in the futer people might get board of net-serveys, but that is not a dislike infact **What problems is QuestionPro solving and how is that benefiting you?** I get to know my camerats ideas in my association ### 18. Questionpro Review **Rating:** 4.5/5.0 stars **Reviewed by:** Neil G. | Director, Institutional Research, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** QuestionPro has allowed for research and development of new processes. The company is innovative and willing to spend money to improve their product. Also, they have a help chat, they are always available to answer any questions and concerns. Lastly, Questionpro surveys are easy to use and implement into your data analytics and sending out to your audience. **What do you dislike about QuestionPro?** At this time, I have nothing I dislike about QuestionPro. The software has made our lives easier. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is solving our data analytics problems by helping us quantify student satisfaction and needs of our administration and faculty. ### 19. QuestionPro has been a great tool for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Yasmine V. | Physical Therapy Technician, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about QuestionPro?** I like the ease of use and the design of QuestionPro. I also enjoy the layout of the site. It is simple and aesthetically pleasing which make for a pleasurable experience. **What do you dislike about QuestionPro?** I haven't had any issue with questpro as my use has been limited. **What problems is QuestionPro solving and how is that benefiting you?** We used QuestionPro to quickly gather data/ feeedback from company employees. ### 20. Their support is unmatched, very responsive and a great tool overall **Rating:** 4.5/5.0 stars **Reviewed by:** Bill G. | Principal/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** They have a great application and their support is excellent **What do you dislike about QuestionPro?** Sometimes the functionality I am looking for is missing, but they are always responsive and finds ways to help address my needs and add my features requests to their roadmap **What problems is QuestionPro solving and how is that benefiting you?** They help me to quickly capture market insights by using their research tool. ### 21. Affordable research platform with World Class customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Lani B. | Senior Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about QuestionPro?** The customer service and onboarding are the absolute best with QuestionPro. Prior to using QuestionPro, we used the most popular self-serve survey platform in the US - that was a nightmare - whenever we had issues with a paid audience survey, we had to wait 24 hours (or more!) to get help, only to get it relaunched and then have more issues. QuestionPro's support team there is amazing. They answer any questions promptly and work to help you make your research project a success. They also have an audience platform that you can use to get a sample of how a segmented audience of respondents answer your questions. Vipin especially has been amazing. We are paying a comparable rate to the other platform, but here we have real - and amazing! - customer support. Survey responses come in quickly as well, and they work with you to do a soft launch of a paid audience survey so that you can evaluate the answers coming in and make sure there are not any unexpected results or survey errors that you missed in pre-launch testing. **What do you dislike about QuestionPro?** No real downside for my usecase. They have been amazing. One thing to know, if coming from using another platform is that some competitors include the paid audience demographics as final questions in the analytics charts, so you don't need to ask those questions. With QuestionPro, they don't give you these charts, so you have to ask the questions yourself. It's not a problem, and it actually helps validate the segmenting so you can remove anyone whose situation has changed and no longer fits the demographics you're trying to reach. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us to quickly launch surveys to a response panel that mirrors our target audience so that we can support client pitches and our marketing efforts with research. ### 22. Excellent Analytics at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Art Y. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** QuestionPro is easy to use and has more powerful features at the level we need for our small non-profit organization. Mutliple forms and responses, branching, skipping, multiple designs, sample questions, cross-tabulation, powerful analytics, well-formated and useful reports. **What do you dislike about QuestionPro?** We are small so it's not always easy to access customer service. **What problems is QuestionPro solving and how is that benefiting you?** Surveys analyltics and reports help us collect data about our program effectiveness and outcomes, understand where we can improve and report our results to our donors and funders. ### 23. Great tool for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Juan O. | Director, Office of Information Systems and Networks, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about QuestionPro?** We like the fact that it is easy to use and we can design surveys fast. We also like that is multilingual as we design the surveys in Spanish. **What do you dislike about QuestionPro?** You have to pay to use some of the features but up to now, we haven't had the requirements to use them. **What problems is QuestionPro solving and how is that benefiting you?** We have used it to survey our clients. It helps us improve our services. ### 24. Great for how we use it - straightforward surveys with our community. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about QuestionPro?** the user interface is clean and offers most of the required options we need for short surveys with our community **What do you dislike about QuestionPro?** would be nice to more advanced logic options in future upgrades **What problems is QuestionPro solving and how is that benefiting you?** insights into community ### 25. Good and helpful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about QuestionPro?** Responsiveness of customer support, Ease of panel integration **What do you dislike about QuestionPro?** Bugs and errors are semi regular, usually not to impactful though **What problems is QuestionPro solving and how is that benefiting you?** Survey building, panel integration, panels ### 26. An excellent choice for us to do surveys and research **Rating:** 4.5/5.0 stars **Reviewed by:** Frank H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about QuestionPro?** We are conducting qualitative research through surveys to understand issues of coexistence. QuestionPRo reduces our effort for each study, which helps us be more efficient and cost effective. **What do you dislike about QuestionPro?** The customization options provided by QuestionPro are very important to us. As an NGO, having support from companies like QuestionPro is essential for improving our work and making a greater impact. **What problems is QuestionPro solving and how is that benefiting you?** As an NGO conducting qualitative research through surveys to understand issues of coexistence. A reliable survey tool reduces the effort required for each study, helping us work more efficiently and focus on our mission. ### 27. Free nonprofit license **Rating:** 5.0/5.0 stars **Reviewed by:** Aidan M. | Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about QuestionPro?** We are a very small nonprofit and we've been using QuestionPro's free nonprofit license since launching a large community survey in 2019. We currently use QuestionPro to run short surveys to patients in our disease community. We haven't worked much with email integrations in the last few years. The interface for creating questions, skip logic, question types, forced responses, etc. is intuitive. The back end database has everything we need. I've been able to change fonts, colors, and size to make sure everything is readable, and the surveys work great on mobile. In our large survey, patients were able to pause and resume the survey. They received an email copy of the survey upon completion, and we could send reminders for them to complete their survey if it was unfinished. We even built a site with survey results once we closed the survey using embeds of a summary of each question, mydryeyedata.org. If you are a nonprofit looking for powerful survey software, look no further than QuestionPro's free nonprofit license. https://www.questionpro.com/pricing/non-profit.html **What do you dislike about QuestionPro?** One downside is that the nonprofit license is limited to 100 questions per survey. This changed since we started in 2019. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is powerful survey software offered completely free to us. ### 28. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** It is extremely easy to use and straightforward, creating surveys with logic is pretty easy. I have used it a bunch of times and can create surveys quicker than most other tools. **What do you dislike about QuestionPro?** It is pretty expensive for a yearly subscription, there are a lot of other survey tools that are much cheaper **What problems is QuestionPro solving and how is that benefiting you?** Its making sending out and analyzing surveys really quick and easy, it benefits me to get quick responses from clients and be able to analyze a large dataset of responses efficiently. ### 29. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany A. | senior manager, events, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** It is VERY easy to use, very user friendly and has more than enough options for your needs. We have used QP for many post conference reviews. **What do you dislike about QuestionPro?** I do not have any downsides of using QP at this time **What problems is QuestionPro solving and how is that benefiting you?** time saving for surveys ### 30. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Barb R. | Director of HR, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about QuestionPro?** We are just working on developing our survey and are on the 10 day free trial. Harshvardhan has assisted on several occassions and has been awesome. We appreciate him. **What do you dislike about QuestionPro?** Haven't hit any snags yet as we've not yet moved beyond the 10 day free trial. **What problems is QuestionPro solving and how is that benefiting you?** We were unable to locate another platform that would allow comments as part of questions options. This solved that for us. ### 31. A simple to use tool with powerful functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Gleb K. | Process Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about QuestionPro?** Flexibility of the setup and easines of use - both for the admin and user. Another feature that we like is parameteric input, so the same form can be pre-filled with relevant values, depending on the URL. **What do you dislike about QuestionPro?** Adjusting the multiple choice matrix and labels to it may look tricky **What problems is QuestionPro solving and how is that benefiting you?** We use it as a standalone Survey solution for catching feedback on individual presentations in scientific conferences. Instead of setting individual survey for every presentation, we now can configure one survey with variables and capture all feedback through the same form. It might have more flexible pricing, as we don't need it all-year-round, yet as they have separate plans for educational institutions and non-profits, the product is worth it. We have just started recently, and maybe will be extending the use for our other needs. We've been using the forms for our biggest events for more than a year now. ### 32. Excellent survey tool for nonprofit organizations **Rating:** 5.0/5.0 stars **Reviewed by:** Assaf A. | Director of Finance & Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about QuestionPro?** Found it easy to set up our surveys and have them look sharp and professional. The standard reports are useful in analyzing the results. The free license for nonprofits is much appreciated. **What do you dislike about QuestionPro?** If you want the free nonprofit license, there are several steps one must complete on an annual basis. **What problems is QuestionPro solving and how is that benefiting you?** Allows us to survey our congregants and povide a platform for having our membership perform required online elections. ### 33. Very user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about QuestionPro?** Question pro was very user friendly. This was my first time making any sort of survey, and I never had any problems with the program **What do you dislike about QuestionPro?** It would have been nice if I could have sorted my data in the ways that I wanted to **What problems is QuestionPro solving and how is that benefiting you?** Question pro allowed me to run a confidential survey, which allowed me to perform psychological research in order to obtain my undergraduate degree at Ferris State University ### 34. Great company, they pay well **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | CO owner, Computer Hardware, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** They are a great way to make extra money doing surveys, and they pay well **What do you dislike about QuestionPro?** Nothing, they are great. Just wish there were more surveys. **What problems is QuestionPro solving and how is that benefiting you?** They are helping me make extra money. ### 35. Great survey tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Keisha M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about QuestionPro?** I love QuestionPro's ease of use and built in templates that I can customize for my use. Great accessibility for nonprofits. **What do you dislike about QuestionPro?** Nothing, it's a good software to use for nonprofits. **What problems is QuestionPro solving and how is that benefiting you?** It's an all-in-one platform for us. We use it for surveys, feedback and registrations for programs. ### 36. Easy to use survey tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about QuestionPro?** Question is very easy to use especially when it comes to creating a survey, distributing it, and conducting basic analysis. I have conducted large surveys and the data was collected and displayed very cleanly. **What do you dislike about QuestionPro?** It is a good all around tool for surveys that has a low learning curve and barrier to entry. There is not too much to dislike about the tool for everyday needs. **What problems is QuestionPro solving and how is that benefiting you?** We use Question Pro to collect data on training sessions as well as feedback from users. It handles both equally well and allows clean export of data. ### 37. Great business service with ease in integration. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony W. | Handy man, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about QuestionPro?** I love the ease of getting answers from my peers. **What do you dislike about QuestionPro?** There's nothing I don't like about QuestionPro. **What problems is QuestionPro solving and how is that benefiting you?** They are helping me solve questions about most products . ### 38. Very nice and straightforward to use with a big group or small team to get feedback. **Rating:** 3.5/5.0 stars **Reviewed by:** Joshua Y. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** It's ease of use and simplicity to set up. **What do you dislike about QuestionPro?** Nothing too much to dislike. Maybe the plenty of features that can get confusing. **What problems is QuestionPro solving and how is that benefiting you?** Getting to know my group and team. ### 39. Easy to use for survey's, only drawback is having unresponsive clients **Rating:** 4.5/5.0 stars **Reviewed by:** Destiney B. | Early Care Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** Ease of Use, easy-to-follow format. Number of features is great. **What do you dislike about QuestionPro?** Wish it linked to google sheets or docs to store the information. **What problems is QuestionPro solving and how is that benefiting you?** needs of the community for professional development. ### 40. The best CX tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aline S. | UX Researcher Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2024 **What do you like best about QuestionPro?** It's so complete and yet easy to use! I used a lot of tols in my carrer and QP is the best for sure. You can customize for your company needs and it works perfectly both to Ad Hod studies and more automated questionaires, such as NPS and CSAT. **What do you dislike about QuestionPro?** The plans offers just a few seats. We could use free viewers! **What problems is QuestionPro solving and how is that benefiting you?** It can be adapted for many research purposes and it's really easy to analyse data. ### 41. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about QuestionPro?** QuestionPro is a great product for non-profits. Easy to use with a good variety of question formats to choose from for non-profit license. There are also a lot of different options to download results. **What do you dislike about QuestionPro?** Everything worked great for our purpose. If you want very specific results or analytics of the survey, you have to dive in a little deeper to figure out what the different options are. **What problems is QuestionPro solving and how is that benefiting you?** The non-profit license from QuestionPro is a great tool for public involvement and reduces the cost barrier for surveys for small non-profits. ### 42. QuestionPro Review **Rating:** 5.0/5.0 stars **Reviewed by:** Brandy W. | Customer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about QuestionPro?** Its so very easy & understanding. I love to learn about different topics. **What do you dislike about QuestionPro?** There's nothing that I dislike about QuestionPro **What problems is QuestionPro solving and how is that benefiting you?** It helps my mind to stay focus. ### 43. Easy to use!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2022 **What do you like best about QuestionPro?** QuestionPro has any options when designing surveys. We have been using them for many years! Their support is top-notch! **What do you dislike about QuestionPro?** There is nothing to dislike about the product. It meets our business needs. **What problems is QuestionPro solving and how is that benefiting you?** We send our surveys to our clients, and the results are easy to track with their reporting. ### 44. Question Pro 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney G. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about QuestionPro?** It's easy to use, there are various creative capabilities, and the view of analytics. **What do you dislike about QuestionPro?** Some of the editing capabilities can be confusing, but not unmanagable. **What problems is QuestionPro solving and how is that benefiting you?** We are required to dispurse Community Needs surveys to our communities; QuestionPro has been very beneficial in this as well as surveys to staff. ### 45. Solid survey engine for non-integrated use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about QuestionPro?** Easy to use user interface, intuitive OOTB reporting functionality that cruches the numbers for you and makes the stats easy. Supports a wide variety of types of quantitative and qualitative question options (even NPS which is a nice feature) **What do you dislike about QuestionPro?** No major downsides that I have found yet. **What problems is QuestionPro solving and how is that benefiting you?** Easy to use ad hoc surveys for quick execution and easy reporting ### 46. Question pro review **Rating:** 4.0/5.0 stars **Reviewed by:** serge z. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about QuestionPro?** Esay to handson . Low training curve. Exhaustive feature. nice Interface; raeltime dashboard and data analysis. fast Support **What do you dislike about QuestionPro?** Data import not easy to get working intuitvely. **What problems is QuestionPro solving and how is that benefiting you?** Collect data on ground in easy way using smart phone ### 47. Great survey platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about QuestionPro?** As a nonprofit it's important to have access to a data tool permitting the organization to easily gather data and analyze. This enables the organization to adequately evalute and make adjustments for program services improvement. By far, QuestionPro continues to be the best resource enabling the organization to share the impact of our work to others. **What do you dislike about QuestionPro?** Haven't experienced anything just yet that we don't like. **What problems is QuestionPro solving and how is that benefiting you?** Helps to evaluate our programs and services to our clients. We hear their input and can better respond for future improvement. ### 48. User-friendly survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about QuestionPro?** QuestionPro is easy to navigate and use with little background. There are many options for formatting your survey and adding multimedia components. There are more customization options than are available in similar survey software. **What do you dislike about QuestionPro?** It can take a bit to learn to use all of the functionalities of QuestionPro, but they are useful once you get your bearings. The free version is great for up to 200 responses, but it can get expensive for use in larger samples. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is useful for me both as an option for survey research and as a classroom tool. ### 49. My experience has been magnificent. I feel your services have help others and me. **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany W. | Driver, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about QuestionPro?** The upside on using question pro based off sharing different opinions or reading about them during surveys **What do you dislike about QuestionPro?** I don't have any disadvantages at all. Thank you! **What problems is QuestionPro solving and how is that benefiting you?** It has solved me opening up more and thinking of new ways to expand and help others ### 50. A good fit for non-profits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about QuestionPro?** QuestionPro has so many question format options, making it easy to customize our surveys. It even includes lower literacy options, such as happy/sad/neutral faces or multiple choice pictures. Reporting is easy, with data downloads available in a variety of formats. **What do you dislike about QuestionPro?** A few features are only available in the Research version, but the base version has been able to completely meet our needs as a medium-sized non-profit. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allows us the flexibility to survey populations with limited literacy skills in a way that respects and supports their autonomy. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+11%3A33%3A30+-0500&secure%5Bsession_id%5D=e61d245a-87de-4cac-9e5f-f3fe7d46c8cf&secure%5Btoken%5D=765229e1c75c3290de6a32a982575d039af928ea034c0a385190c6250f5e7171&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,382 reviews)