--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1146 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1146 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,146 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users value the **ease of use** of QuestionPro, appreciating its customizable templates and straightforward survey creation. (303 reviews) - Users value the **excellent customer service** of QuestionPro, making the platform user-friendly and supportive for all needs. (128 reviews) - Users commend the **intuitive interface** of QuestionPro, highlighting its ease of use and quick setup for questionnaires. (112 reviews) - Users highlight the **exceptional customer support** of QuestionPro, noting their responsiveness and helpfulness throughout the experience. (86 reviews) - Users appreciate the **ease of creation** in QuestionPro, finding it simple to design surveys quickly and efficiently. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users find **survey limitations and performance issues** in QuestionPro, impacting the effectiveness of their feedback collection. (77 reviews) - Users find the **learning curve steep** with QuestionPro, requiring extra time to navigate its extensive functionality. (51 reviews) - Users note that the **expensive pricing structure** of QuestionPro limits access to vital features and services. (32 reviews) - Users find the **limited customization** options frustrating, as they seek more flexibility in dashboards and exports. (28 reviews) - Users find QuestionPro **not intuitive** , causing frustration when searching for settings and customizing surveys effectively. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. Amazing Customer Care - Fast Response **Rating:** 5.0/5.0 stars **Reviewed by:** Barney J. | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about QuestionPro?** Quick and accurate response. Provided clear instructions **What do you dislike about QuestionPro?** The representative was so clear on how to resolve the issue. N/A **What problems is QuestionPro solving and how is that benefiting you?** We’ve been experiencing issues with creating projects in Survey Analytics. Once the survey is complete, when we test it, it only produces a screenshot. Any idea why this is happening? As a work around, we’ve been duplicating an existing survey (deleting the old data) and adding the new details. ### 2. QuestionPro is awesome **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** Great for surveys adn feedback collection.Like the variety of question inputs. **What do you dislike about QuestionPro?** Would love to see content embedding like videos into choice of inputs for marketing surveys. **What problems is QuestionPro solving and how is that benefiting you?** collecting basic input on surveys and getting quick feedback with forms. ### 3. Excellent Survey Tool for our Non-Profit Needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2022 **What do you like best about QuestionPro?** QuestionPro is quite effective in providing us the essential tools for collecting the information we need from our clients. It helps us to gather feedback and analyze the needs they have that we and our partners consider when adjusting the services we provide now and for the future. We are able to produce a variety of unique surveys and deploy them to the intended recipients, keeping our results funneled in a specific fashion necessary to our business format. **What do you dislike about QuestionPro?** We used to be able to easily auto-translate our surveys to other languages since our clients may either not speak English or speak it as a second language. Unfortunately, this feature seems to only now be available with a more advanced plan, but is not the "make or break" factor for us. We love using QuestionPro! **Recommendations to others considering QuestionPro:** Great for mass survey deployment! **What problems is QuestionPro solving and how is that benefiting you?** As mentioned above, we greatly appreciate the utility of being able to gather data on the needs of our clients, thus providing the information necessary to analyze adjustments to our services - a very valuable component in piloting the direction of our organization. ### 4. QuestionPro the go to for advertising research **Rating:** 5.0/5.0 stars **Reviewed by:** Jai S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about QuestionPro?** I like how accessible Question Pro is and it is really easy to navigate. **What do you dislike about QuestionPro?** The cost for a student for premium features. **What problems is QuestionPro solving and how is that benefiting you?** Its solving advertising reasearch issues ### 5. QuestionPro the software to have **Rating:** 4.5/5.0 stars **Reviewed by:** Chepchieng K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about QuestionPro?** QuestionPro has several features which I like, and they include the following: It offers a user friendly interface. QuestionPro also allows distribution of surveys via multiple channels like websites,mobile phones. It also allows the analysis and reporting of data. **What do you dislike about QuestionPro?** QuestionPro with all its beneficial features also has several downsides which include: The plans are somehow expensive to some people. It also needs a ln internet connection for use. The customization options are limited at times. **What problems is QuestionPro solving and how is that benefiting you?** It helps solve the problem of feedback collection. This has enabled increase in customer relations hence great profits. ### 6. Great in theory... **Rating:** 3.0/5.0 stars **Reviewed by:** Sequoyah G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** I like the ease of use of QuestionPro for survey design and also navigating through the different options in the platform **What do you dislike about QuestionPro?** The integrations are clunky and come with little support. I feel like the sales team is more concerned about upselling versus basic functionality about the tool Their analytics quite barely scratch the surface and doesn't serve my needs to dig deeper **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro was able to quickly field my survey and found our respondents rather fast. We were able to screen out those that weren't within our quotas and adjust quotas as needed in real time. ### 7. Questions Pro makes You LOOK like a pro **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** It is simple to use. I had very little issues setting up variables, etc. **What do you dislike about QuestionPro?** I had an issue with the app not accepting one of my questions, but HELP was helpful and we resolved the issue with, um, no issues. **What problems is QuestionPro solving and how is that benefiting you?** I like the fact that in question pro there are lots of ways to see the results of your survey (charts, etc). It is helpful to have that visual. ### 8. Makes life easier for the entire team **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Senior Software Quality Assurance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** QuestionPro includes powerful functionality through an intuitive interface. Our survey designers and builders can get what they want with minimal fuss, and it's easier for QA to check than previous solutions we have used. **What do you dislike about QuestionPro?** The only downside is that moving from another solution takes some commitment to learning the new workflows and features. This is true of any change, but support from QuestionPro and within your organization will make it easier. **What problems is QuestionPro solving and how is that benefiting you?** We use QuestionPro throughout the early steps of new product development. Designing and conducting surveys helps us quickly gather data to guide our decision-making. ### 9. Supported until I got my issue addressed with a work around **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about QuestionPro?** 24/7 support and willingness to help create a unique solution **What do you dislike about QuestionPro?** Unique solutions can have draw backs with unintended consequences. **What problems is QuestionPro solving and how is that benefiting you?** Complex flow of questions used for a certification. ### 10. the best survey-tool ever **Rating:** 5.0/5.0 stars **Reviewed by:** Juergen T. K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about QuestionPro?** It´s easy and self understanding + super suppport via chat **What do you dislike about QuestionPro?** nothing for me, th etool is great - even the free version!! **What problems is QuestionPro solving and how is that benefiting you?** getting informations from customers ### 11. Question Pro is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Amberlin D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about QuestionPro?** QuetionPro has been an integral part of collecting valuable data from our members in order to improve the services we offer. It is by far the best platform we have tried and offers the best features for the price. **What do you dislike about QuestionPro?** Seamless delivery of surveys to our members as well as analytics are helpful to analyze what is working and what isn't. There are no downsides we have experienced in 5+ years of using QuestionPro. **What problems is QuestionPro solving and how is that benefiting you?** Without collecting annual member satisfaction surveys, it is hard to tell what our organization is doing well and what still needs to be improved. QuestionPro helps us fill this gap in order to better support our customers. ### 12. Great for nonprofits! **Rating:** 4.0/5.0 stars **Reviewed by:** Kathleen R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about QuestionPro?** It's great for gathering and compiling data from our community partners on our programming, allowing us to make data driven decisions. **What do you dislike about QuestionPro?** The dashboard feature is great, but lacks some of the functionality/editing we wish we had for external sharing. **What problems is QuestionPro solving and how is that benefiting you?** We strive to be driven by data, and this allows us to collect and review data in a user friendly way. ### 13. Wonderful integrated tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo H. | Directeur Académique, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about QuestionPro?** All the tools and functions, how they are organized. It's a really versatile tool, you can use and adapt the functions to created really great questionaires and many other projects. **What do you dislike about QuestionPro?** I think it could be a little bit more dedicated to education. **What problems is QuestionPro solving and how is that benefiting you?** Question Pro allows my Languages academy to create the Admission exams, also to create surveys for Job offers, it gives more than the required data and detailed information about each person who has used the surveys, location, and time, it allows for plagiarism or thirds parties to steal or information. In the future, we plan to use it to measure the lesson's quality and teacher's and employes job. I like it because it is a fully customizable platform. ### 14. Great product for getting good information! **Rating:** 4.0/5.0 stars **Reviewed by:** Jocelyn P. | Director Of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2023 **What do you like best about QuestionPro?** QuestionPro made it so easy to get good survey data and keep it in one place! I really appreciate the ease of use in this product. **What do you dislike about QuestionPro?** I did not experience any downside in using this product. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro allowed me to obtain schedules, preferences, etc for volunteers easily and thoroughly. This made the onbording process a dream! Our performance has greatly increased as a result. ### 15. QuestionPro is the Answer to it all **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about QuestionPro?** Easily Accessible for our customers. Easily adjustable to fit all types of programming and customizable as well! Makes QuestionPro a unique environment with API integration too! **What do you dislike about QuestionPro?** I wish QuestionPro would allow the use and uploading of documents to create a template for all the programming - this would allow for edits to be done without all the additional hassle. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is solving our issue of getting to our customers and applying our evaluations to our programming. Makes it a central system for us to pull data and put decks together. ### 16. QuestionPro provides a full-service survey platform that includes content and reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Tyler B. | Director, Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about QuestionPro?** QuestionPro provides high-quality content to get your projects off the ground and offers simple API access to ensure you can access your data when you want. The website's main user interface is also very intuitive for new users. **What do you dislike about QuestionPro?** QuestionPro offers many advanced features, but those features are not well showcased or demonstrated within the platform. Their customer service is excellent, and they are always willing to help show the full capabilities of each tool on the site. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro provides the big three: user management, content development, and reporting. There are many survey platforms, but rarely do they offer the benefit of content and advanced reporting mixed with in-depth views into who and wher the respondents are coming from. ### 17. QuestionPro has served our organization well **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about QuestionPro?** QuestionPro is powerful and easy to use. We do very basic surveys but anything we've asked of it it has ben able to do. **What do you dislike about QuestionPro?** There is nothing that we dislike about it. It is not as easy as Google Forms but it offers so much more that you really can't complain. **What problems is QuestionPro solving and how is that benefiting you?** We utilize QuestionPro for our intake forms for clients. We have also used QuestionPro for applications. We are going to begin utilizing QuestionPro for surveys. ### 18. Easy set up and easy to read **Rating:** 4.5/5.0 stars **Reviewed by:** rebecca t. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** Super easy to set up my questionair. Even if you don't how to word what to ask there is plenty of suggestions to help you. Information was easy to read and useful for my project. **What do you dislike about QuestionPro?** It did take a little time to understand and find the right set up but once done it was easy. **What problems is QuestionPro solving and how is that benefiting you?** Understanding my customer needs and wants for my product. ### 19. Easy to use product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** QuestionPro is very helpful both to the party creating and assessment and the party completing an assessment. This company makes both assessment creation and completion very easy and intuitive without requiring further training on the part of the user. **What do you dislike about QuestionPro?** I struggle to write something here as I do not have an aspect of QuestionPro that I do not like at least enough to continue using their products. I do not have any recommendations currently. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro solves the problem with how do we assess individuals in large quantities without compromising research integrity, assessment usefulness, and ease of creating and completing assessments. ### 20. Question Pro Non Profit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2023 **What do you like best about QuestionPro?** I like having a variety of question types. **What do you dislike about QuestionPro?** The preset reports don't always organize answers in a helpful way. **What problems is QuestionPro solving and how is that benefiting you?** QuesitonPro provides us a survey platform for planning and public input. ### 21. Easy to work and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about QuestionPro?** It is easy for an amateur to use like myself. Easy to implement. No issues at the onset. Simple to take surveys with no hangups or problems. **What do you dislike about QuestionPro?** There is nothing I dislike. It is easy and error free. I like the platform **What problems is QuestionPro solving and how is that benefiting you?** It is helping companies with their products based on the consumer's opinions ### 22. Manger II **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** It's user friendly and easy to navigate. Also am able to understand what is being asked of me and I can easily understand what to do next. I am glad to have used this software. **What do you dislike about QuestionPro?** Sometimes I get confused regarding the applications process. Additionally I may have to start over. Other than that I am pleased with question Pro. Minor in terms of issues. **What problems is QuestionPro solving and how is that benefiting you?** The software helps me gather data and I am able to use the data to get new customers and now what they want from my agency. Gives me a forecast of what to anticipate. ### 23. Easy and cheaper than other alternatives **Rating:** 4.5/5.0 stars **Reviewed by:** Prachotan Reddy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** Used it for my research as a survey tool. Simple drag and drop, flow functions, better UX on the participant side. Cheaper than other tools like Qualtrics. I was using the essentials version, but that was good too. **What do you dislike about QuestionPro?** As a student researcher, it would've been helpful if more features were available on the essentials plan, I understand they are behind a paywall, but I'm still satisfied, did the job. **What problems is QuestionPro solving and how is that benefiting you?** Its making administering and monitoring surveys easier. The dashboard gives you a real-time overview which is helpful. ### 24. Love all the features and analytics, some bugs could be fixed **Rating:** 4.0/5.0 stars **Reviewed by:** Vivian T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** I really enjoy all the options there are for question types, as well as smart-fill answers (i.e., answers populating for general demographic questions). I also really love the customization of design, links, titles, etc. The quick copy & paste feature allows me to quickly send the survey out. **What do you dislike about QuestionPro?** Sometimes QuestionPro can be laggy/finicky. There also is not a great numerical scale option. The numerical scale option now doesn't work for all question types, so I've had to use a drop-down menu. In addition, the rank order question type sometimes doesn't work either. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps my surveys feel professional and legitimate. This helps respondents feel like the survey is trustworthy and scholarly. It also helps me with analytics. ### 25. Effective data collection for NFP **Rating:** 4.5/5.0 stars **Reviewed by:** Brett T. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about QuestionPro?** Our community nomonees and participants find our QuestionPro forms easy to access and use. We are able to efficiently and effectively access and use the data. **What do you dislike about QuestionPro?** While effective, the forms are a little dull looking. **What problems is QuestionPro solving and how is that benefiting you?** Our QuestionPro forms enable community nominees and participants to provide information and responses making it easy for us to assess and on-board them. ### 26. Great for researchers! **Rating:** 5.0/5.0 stars **Reviewed by:** Audrey W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** The format is minimalistic and easy to navigate. As a university student, I loved having free access to Question Pro and all of its features. **What do you dislike about QuestionPro?** Sometimes, after adding images or text to a question, it would not save to the survey and I would lose my progress, even after selecting "save to library." **What problems is QuestionPro solving and how is that benefiting you?** I am in a research lab at my university, and Question Pro made it relatively simple to conduct a college-wide survey for our research purposes. ### 27. We love QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** The ease of creating a survey is the best part. Whether using your own questions or ones from the Library, creating and adding questions for your survey couldn't be much easier. We also value the analytics we get with each survey. They are insightful and very useful. **What do you dislike about QuestionPro?** Our only issue is cost. As a non-profit a more affordable option would be appreciated. **What problems is QuestionPro solving and how is that benefiting you?** It allows us to gather data from and about our clients/participants and modify programs and products to best meet their needs. ### 28. QuestionPro Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mahipal S. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about QuestionPro?** Its online survey program helps users to choose the best software for personal use or business. It has comprehensive analytical tools and transforms user responses into graph modules and easy-to-digest reports. So users can easily understand the different reviews. Its software is working quite well on mobile as well. It offers a wide range of pre-created survey templates. **What do you dislike about QuestionPro?** Their interface is outdated and visually unappealing. Also, they have limited customisation options to create a survey restricting users from choosing another platform. **What problems is QuestionPro solving and how is that benefiting you?** It helps us create surveys for our software to understand better the problems users face with our software. So, we can improve those points and gives a better software to use. ### 29. QuestionPro has been immensely helpful for our nonprofit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about QuestionPro?** The logic modeling is easy to use and I like how I can paste multiple options into a multi-select **What do you dislike about QuestionPro?** The user interface feels a little dated but it's 100% functional (this is admittedly extremely picky but because the question was asked...) **What problems is QuestionPro solving and how is that benefiting you?** We can deploy employee satisfaction surveys easily ### 30. Our Experience with Question Pro **Rating:** 3.5/5.0 stars **Reviewed by:** Meetali K. | Freelance Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2023 **What do you like best about QuestionPro?** The fact that it allowed us to get an understanding into our employee's mindsets and their happiness index **What do you dislike about QuestionPro?** The 360 surveys had quite complex statements that hindered us from implementing it more with service staff **What problems is QuestionPro solving and how is that benefiting you?** It helped us understand top managements role and effectiveness ### 31. Nice Tool for easy Surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Pressesprecher, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about QuestionPro?** It's easy to create surveys, so we can do a lot of different surveys for our company. **What do you dislike about QuestionPro?** There are a lot of options, you have to learn. **What problems is QuestionPro solving and how is that benefiting you?** For our child and youth services, we have to do a lot of surveys for students to find out how they feel about our services and what we need to improve. ### 32. Excellent Survey Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Linda P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about QuestionPro?** QuestionPro surveys are easy to set up. There are many options to customize the survey experience quickly. Reordering questions is especially helpful. I can also use my own numbering system for skip logic questions. **What do you dislike about QuestionPro?** The help is extensive and has improved over the last year. It is sometimes difficult to figure out how to accomplish a task when setting up my survey. Although many screens are shown, they are sometimes difficult to read. **What problems is QuestionPro solving and how is that benefiting you?** Understanding the likes and dislikes of our dancer community when they attend our yearly convention featuring instructors and clinicians. We also learn whether the venue has satisfied their needs. ### 33. Awesome Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Keith H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2023 **What do you like best about QuestionPro?** QuestionPro makes it so simple for me to generate the various types of questions I wanted to include in my research paper. And it allows me to run tests before I send the information out. **What do you dislike about QuestionPro?** The one con I would say is I could make corrections to an existing survey if someone responded but that does make sense in that it would impact the validity of the survey results. It does allow you to copy an previous survey as a base to make corrections. **What problems is QuestionPro solving and how is that benefiting you?** It is more adaptable than Google Forms which is very limited in the different types of questions it seems to me. This allows me to include and get input on quantitative and qualitative questions for my research paper. ### 34. Training and understanding the UI from QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about QuestionPro?** I loved how their customer service is so commited to help customers understand their software. QuestionPro customer support goes above and beyond and I'm grateful to have selected them as our partner in helping us build our survey using their platform! **What do you dislike about QuestionPro?** the logic settings. I think is a bit hard to use **What problems is QuestionPro solving and how is that benefiting you?** Distributing our survey and building with logic ### 35. Useful and easy-to-use interface for creating polls/surveys & market research **Rating:** 5.0/5.0 stars **Reviewed by:** Anna C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about QuestionPro?** QuestionPro is quick to learn and easily used to create surveys and polls. It enables logic and branching to be built into questions to collect richer data. Data can be collated and downloaded quickly, then shared in a well-formatted PDF report. **What do you dislike about QuestionPro?** The Data Export functions enable results to be downloaded as a PDF report (which works well and looks great) or an Excel or Word report (which do not appear to capture all of the downloadable data and also don’t look as polished as the PDF reports). **What problems is QuestionPro solving and how is that benefiting you?** As a membership-based professional association, we are grateful that QuestionPro offers a free subscription for non-profit organisations like ours. This subscription allows us to capture valuable insights from our members regularly. ### 36. When you pay attention to smaller details, the big picture will take care of itself. **Rating:** 4.0/5.0 stars **Reviewed by:** Aasheesh B. | Senior Manager Data Analtics, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about QuestionPro?** The variety of question types, the inbuilt analytics, and the tracking of responses. Self-help links are available to make users familiar with the tool at most stages. User interphase is also cool. **What do you dislike about QuestionPro?** If you want to validate the answer to one question in the later part of the interview, there is no easy option available in the tool. For example, at one point of time, you have asked how many employees are there in your organization, and the answer provided by any respondent is 100. In that case, it becomes logical to put a self-limit by the tool (or a provision to do so) that when asked how many employees are present Today, then the answer can not super seed the number provided in the answer to the first question (100 in this case). Such provisions make a tool robust for data validation during the interview process itself and reduce the elimination of responses or backchecks & corrections. One more feature which can be more beneficial is the validation of the right respondent by OTP (mobile or email). **What problems is QuestionPro solving and how is that benefiting you?** In many cases, the asks of research or data collection are beyond normal google or ms forms provisions. In a project, we required multiple sections, and a provision to pause and restart again. We used question pro because of this feature. ### 37. Seriously the best software and service! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Marketing Research and Strategy Consultant, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about QuestionPro?** QuestionPro's Customer Service is second to none. Seriously the best. I've used a lot of different survey softwares in the past, and it's the high level of service that's truly what separates them. We've run into a few issues software wise - not many, but like any software they happen - and almost instantly we either get an answer ASAP from their live chat team, or they literally send us a workaround to solve our problem just the next day. I cannot recommend QuestionPro enough! **What do you dislike about QuestionPro?** QuestionPro lacks some features compared to other survey software....sort of. They usually have a workaround for almost any problem, and even when you report a bug or challenge, they take serious note of fixing it in the future. **What problems is QuestionPro solving and how is that benefiting you?** Great customer service in the survey world. The software itself is on par with the best, and then there's an extra level of care and help out there that really makes a difference. ### 38. QuestionPro helps us to achieve our mission in a easy and friendly way **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about QuestionPro?** The number of different question types We can access the information in various ways, e.g., export options and graphics. QuestionPro has no comparable competitor in Brazil **What do you dislike about QuestionPro?** Local support response time is very long when it is not online. Completing the contact form did not result in a response. **What problems is QuestionPro solving and how is that benefiting you?** Questionpro makes it easy to gather the data we need. Helping us to generate adequate information to take practical improvement actions for people. We would have to put in a lot more effort and hours of work if we used less powerful alternatives. ### 39. Great Value, has some technical issues, but it's made up for with customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** Their Customer Service is excellent. Very friendly, takes everthing I say or ask seriously, very prompt with their responses. **What do you dislike about QuestionPro?** Techincal issues mostly. They do things like change the files names for their FTPs without letting us now, things like that. **What problems is QuestionPro solving and how is that benefiting you?** They send and receive customer surveys for us. ### 40. Question pro the awesome software **Rating:** 4.5/5.0 stars **Reviewed by:** Chepchieng B. | Manager, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** First of all , QuestionPro is a software which has multiple features; You can integrate with other tools. Advanced analysis tools . You can customize it. It's also an easy to use interface. **What do you dislike about QuestionPro?** QuestionPro is awesome but everything always has its disadvantages which include its outdated and visually unappealing nature,the speed also is low. **What problems is QuestionPro solving and how is that benefiting you?** Has helped me get the reaction to certain products in my business by a survey and analyze the results. ### 41. Best online survey software **Rating:** 4.0/5.0 stars **Reviewed by:** Kartik B. | Information Technology Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about QuestionPro?** 1. Easy to use: QuestionPro has a user-friendly interface and offers a range of pre-built survey templates to help users get started quickly. 2. Customizable: Users can customize the look and feel of their surveys, add logos and branding, and choose from a variety of question types. **What do you dislike about QuestionPro?** 1. Pricing: While there is a free version of QuestionPro available, the more advanced features and functionality require a paid subscription. Depending on your needs and budget, the cost of the platform may be a disadvantage. 2. Limited branching: While QuestionPro does offer branching logic, some users find it to be more limited compared to other survey tools on the market. **What problems is QuestionPro solving and how is that benefiting you?** 1. Easy to use: QuestionPro has a user-friendly interface that makes it easy to create and distribute surveys quickly, even for users with no experience in survey design. 2. Wide range of features: The platform offers a variety of question types, survey templates, and reporting tools that allow users to create customized surveys and analyze data easily. ### 42. A complete tool to help organizations **Rating:** 4.5/5.0 stars **Reviewed by:** IFOTES C. | Administration consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about QuestionPro?** We are an international non-profit organization that needs to collect data from numerous members around worldwide. Question Pro helps us a lot to do this, as it turns out to be a very intuitive platform from different points of view. Regarding the construction of surveys/questionnaires, Question Pro helps us formulate the questions thoroughly, given the variety of usable fields and logic that can be inserted. We underline that in recent years we have been able to make the best use of this platform by autonomously learning the various functions. **What do you dislike about QuestionPro?** We haven't encountered any particular problems using this platform over the years. Sometimes we found difficult to use the logic, but we think it's because we don't use them often, and therefore it takes us a little longer to remember how the various mechanisms work. **What problems is QuestionPro solving and how is that benefiting you?** Each member collects data for his country, following his personal model. Question Pro helps us collect this data and make them homogeneous, thus obtaining a representation of the trends being studied at an international level. ### 43. QuestionPro works great **Rating:** 4.5/5.0 stars **Reviewed by:** FCLS S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about QuestionPro?** We mainly use QuestionPro for online applications to work for our libraries. It is easy to manage and download all our applications submitted. It is also set to send email notifications when responses are submitted, which helps ensure we stay current with all submissions. **What do you dislike about QuestionPro?** We currently do not have any issues with QuestionPro **What problems is QuestionPro solving and how is that benefiting you?** We needed an easy way to collect online job applications inexpensively. This has more than satisfied our needs. ### 44. A good and efficient way for creating surverys. **Rating:** 4.0/5.0 stars **Reviewed by:** Bibek S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about QuestionPro?** The best thing about QuestionPro is its interface and easiness in creating surveys. The monitoring of the responses is amazingly simple and gives a wide view, specially the use of world map is my favorite. **What do you dislike about QuestionPro?** One thing that I believe is a little tough about questionpro is that receiving the survey responses in an external file can be tedious sometimes when the survey is long. Also, there should be tutorial short videos on the website which will greatly help new users. **What problems is QuestionPro solving and how is that benefiting you?** It is helping me create many surveys in short time and monitoring the survey has become really simple for me. Also the user interface while filling the survey has been liked by our student community. ### 45. Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about QuestionPro?** QuestionPro is easy to navigate and has lots of question templates that are already built for you! **What do you dislike about QuestionPro?** QuestionPro can be a bbit much if you're trying to create a simple survey. The analytics can be confusing as well. **What problems is QuestionPro solving and how is that benefiting you?** Having all surveys in one ara. ### 46. Excellent Support - every time - even at 2am! **Rating:** 5.0/5.0 stars **Reviewed by:** M J. | Team Member Development Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about QuestionPro?** The flexibility of the software goes far beyond just surveys - I think I use QuestionPro a little differently and have solved real business problems with it, using it in various workflows that can reside outside our firewall. I have always been so impressed with the availability of help chat - available at any time, even at 2 am. **What do you dislike about QuestionPro?** I would like a few more question options - but it's hard to find something wrong with this great product. **What problems is QuestionPro solving and how is that benefiting you?** We use QuestionPro a little differently - so it is solving many problems for us, It allows me to develop solutions in my limited software environment that with a better infrastructure I would have solved with Microsoft PowerApps - this is a great solution for all kinds of information gathering - I'm a FAN! It is limited only by your imagination. ### 47. Consistency **Rating:** 5.0/5.0 stars **Reviewed by:** Jeni M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** The setup process is seamless and once you learn all the tricks, it goes pretty smoothly. We've been using it for years and years and would be lost without QuestionPro. **What do you dislike about QuestionPro?** I wish we could delete email lists faster than 30 days and I wish there was more customization that wasn't so tough to figure out. I also wish the unsubscribe list was emailed after each job is closed out. **What problems is QuestionPro solving and how is that benefiting you?** We reach our customers FAST and get the data we need pretty seamlessly. It's our main point of contact for our customers and us and it's a big communication platform for us. ### 48. A Simple Way To Reach Out To Our Community **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about QuestionPro?** QuestionPro is a user-friendly platform that helps our nonprofit determine the needs of our community. I was able to quickly navigate through the many question options on the very first use. The reports and grafts were clear and concise. **What do you dislike about QuestionPro?** There is very little to dislike. It would be nice to have the ability to print the questions as a pdf. **What problems is QuestionPro solving and how is that benefiting you?** It helps our nonprofit keep up with the needs of our community and gives us a path for the future. ### 49. Survey Software and Data Analytics Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Mehul J. | Mechanical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2023 **What do you like best about QuestionPro?** Intuitive interface: QuestionPro has a straightforward interface that is easy to navigate. Personalization: Surveys can be customized with custom branding and design options. Real-time reporting: The software provides real-time reporting of survey results. Integration: QuestionPro integrates with other tools and platforms, allowing for data sharing and collaboration. In-depth analytics: The software has powerful analytics features for deep analysis of survey data. Data security: All data is collected and stored securely. Multi-language support: The software supports multiple languages, making it suitable for global use. **What do you dislike about QuestionPro?** Restricted survey design: QuestionPro offers some customization for survey design, but there are limitations in the options available. Reporting difficulties: Some users find the reporting features in QuestionPro to be limited and challenging to use. Integration problems: Some users have experienced difficulties integrating QuestionPro with other tools and platforms. High learning curve: The software may have a steep learning curve for some users, particularly those new to survey software. Price: QuestionPro may be more expensive compared to other survey software options on the market. **What problems is QuestionPro solving and how is that benefiting you?** User-friendly: The software has a simple interface that is easy to use. Customizable surveys: Surveys can be personalized with custom branding and design options. Real-time results: QuestionPro provides real-time reporting of survey results. Integrations: The software integrates with other tools and platforms for easy data sharing and collaboration. ### 50. Questionpro is a great option to collect survey data to provide insight on candidate experience **Rating:** 4.0/5.0 stars **Reviewed by:** Tiffany A. | Candidate Experience Coordinator, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** The surveys are very customizable with the ability to receive responses in many different ways. The analytics are easy to read and format to your needs. Their analytics far exceed some of their competitors. **What do you dislike about QuestionPro?** Unfortunately due to some challenges within our own IT department, we are unable to send surveys directly from QuestionPro. Regardless of the challenge, we still utilize it for creating the surveys and their analytics. **What problems is QuestionPro solving and how is that benefiting you?** We are able to capture data surrounding the candidate experience of those going through our clinical interview process. The feedback allows us to improve process and work through challenges surrounding recruiting. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?page=87§ion=pricing&secure%5Bexpires_at%5D=2026-07-18+11%3A45%3A23+-0500&secure%5Bsession_id%5D=72df65ea-a20e-4f73-9015-89c3e408b053&secure%5Btoken%5D=b42422ef03357b8de400d7d3ff19f3946978d5d10c2a151cd6a3b46905a371cf&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,395 reviews)