--- title: QuestionPro Reviews meta_title: 'QuestionPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1145 reviews by the users' company size, role or industry to find out how QuestionPro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1145 scale: '5' date_modified: '2026-07-16' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # QuestionPro Reviews **Vendor:** QuestionPro **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,145 ## About QuestionPro QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. ## QuestionPro Pros & Cons **What users like:** - Users love the **ease of use** of QuestionPro, praising its intuitive design and user-friendly features. (303 reviews) - Users value the **exceptional customer service** of QuestionPro, enhancing their experience and facilitating effective survey management. (128 reviews) - Users appreciate the **intuitive design** of QuestionPro, making it accessible and easy to use for everyone. (112 reviews) - Users value the **exceptional customer support** of QuestionPro, highlighting its responsiveness and helpfulness throughout their experience. (86 reviews) - Users appreciate the **ease of creation** with QuestionPro, allowing fast and user-friendly survey design. (83 reviews) - Simple (69 reviews) - User Interface (54 reviews) - Customization (50 reviews) - Feedback Management (43 reviews) - Customizability (41 reviews) **What users dislike:** - Users feel the **limited number of available surveys** hinders the overall effectiveness and utility of QuestionPro. (77 reviews) - Users find the **learning curve steep** , requiring time to master advanced features and navigate the interface. (51 reviews) - Users express concern over **QuestionPro's high pricing** and unexpected increases, leading to unnecessary financial strain. (32 reviews) - Users find **limited customization** options in QuestionPro, hindering the ability to create attractive surveys and emails. (28 reviews) - Users find the platform's **interface not intuitive** , leading to confusion during navigation and feature usage. (25 reviews) - Limited Features (21 reviews) - Users express concerns about **limited data analysis** features in QuestionPro, which may not meet all their analytical needs. (20 reviews) - Not User-Friendly (18 reviews) - Poor Customer Support (15 reviews) - Complexity (14 reviews) ## QuestionPro Reviews ### 1. Best Assest for Work Training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** I really like the QuestionPro is super user friendly and tracks not only the response and usage of surveys, but also shows a monthly comparison. This has helped my organization in maintaing efficient and useful trainings. 10/10 **What do you dislike about QuestionPro?** it would be more helpful if users were able to maintain access to surveys created during trial so that users can access previously used questions, prior to upgrading. However, the upgrade allows you to do so along with tons of other resources. **What problems is QuestionPro solving and how is that benefiting you?** Using QuestionPro is assuring that training material is effective and useful. It helps my organziation ensure constituents are well-equipped and confident in their roles. ### 2. advanced information sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa Angeles C. | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about QuestionPro?** The software is well thoughout by the developers. **What do you dislike about QuestionPro?** There are many options and unsure if I maximized the services with QuestionPro **What problems is QuestionPro solving and how is that benefiting you?** it is solving academia PICOT question and clinical gap to create an evidence based manuscript ### 3. A Comprehensive Look at QuestionPro: User-Friendly Design Triumphs, Theme Limitations Linger **Rating:** 4.5/5.0 stars **Reviewed by:** Ebin N. | Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about QuestionPro?** In my exploration of QuestionPro, its user-friendly interface stands out, facilitating swift survey creation with intricate logic application. **What do you dislike about QuestionPro?** A drawback surfaces in the limitations of background themes, an aspect that could benefit from enhancement. Overall, a robust tool with a nuanced user experience. **What problems is QuestionPro solving and how is that benefiting you?** Helps us to understand the client satisfaction and review the program impact. ### 4. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Preston K. | Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** It allows me to connect in a multitude of ways with my employee population. Its variety of functions fosters trust and inclusion with all of my employees. It is a great tool! **What do you dislike about QuestionPro?** The reporting feature could be a bit more robust. Also, there are times when it has issues and tech support has to step in to correct it. However, overall the positives really outweigh any negatives they may have. **What problems is QuestionPro solving and how is that benefiting you?** My utilization of the website has never presented any problems. Their robust platform really caters to all of my needs. It keeps my business informed and encourages open communication. ### 5. more professional research surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel C. | Insurance Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about QuestionPro?** QuestionPro supplied the need to be able to carry out marketing research to improve areas where failures were seen and the only way to improve was with research towards clients where they gave us the reasons and opinions to improve, it is a platform where they are very professional and they You can trust the results of each investigation, the surveys are easy to carry out and send them to be answered with interest the analysis with graphs is more understandable and gives a more specific result **What do you dislike about QuestionPro?** They are very complete with their tools and have managed to satisfy the need that was previously had, there is nothing wrong with QuestionPro **What problems is QuestionPro solving and how is that benefiting you?** marketing research is easier to do through this platform ### 6. Kay-Twelve & QuestionPro **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about QuestionPro?** I love the ease of making a branded questionnaire that we can send out to our team or a customer. It looks professional and comes across as though we take these surveys very seriously, which we do! **What do you dislike about QuestionPro?** Nothing so far. We just started up with QuestionPro and have only ran one survey so far, so no negative feedback so far. **What problems is QuestionPro solving and how is that benefiting you?** Customer and Internal Team Surveys. It helps us get reviews from our customers, get an overall idea of our services and customer experience using the NPS score, and allows us to run internal surveys to improve our processes. ### 7. Just what we needed! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about QuestionPro?** We like Question Pro for our non-profit! We appreciate the offline access and ease of creating our surveys. **What do you dislike about QuestionPro?** Providing access for multiple users can be challenging with our small budget. **What problems is QuestionPro solving and how is that benefiting you?** We are a nature-based therapy program and needed to be able to access the surveys offline. QuestionPro was one of the few resources we found that could address this need. ### 8. One of the best surveying tools I've ever used! **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer M. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about QuestionPro?** What sets QuestionPro apart from the other available survey tools available is the user experience, primarily for the administrator. I am a very data-driven individual. The reporting functionality is top-notch and allows for both raw data viewing and summarized data viewing. It's extremely user-friendly. Allows for scheduling surveys, adding email lists, tracking responses by users, resending the surveys out, etc. **What do you dislike about QuestionPro?** The only downside I've personally experienced is upon initial launch within our organization, the invites all went to our team member's junk folders. After this experience, our workaround was to add the QuestionPro email domain added to our safe-senders list company-wide. We then emailed our team members a heads-up via internal email with instructions to check their junk folders. Outside of that, the pros far outweigh the con we experienced. **What problems is QuestionPro solving and how is that benefiting you?** The biggest problem this has solved for us is giving us the ability to track responses. As an HR professional, it's critical to understand team member feedback and be alerted of any underlying issues & concerns. But when you've got a 450+ employee count with a generic link sent out to capture replies, it's incredibly challenging to identify the source of these concerns. QuestionPro simplifies this by generating personalized survey links. It also allows for us to follow up with the individuals who either opted out or are pending completion. ### 9. Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** Ease of use. We have been using QuestionPro since 2014. It has been an invaluable partner for our research and audience insight needs. We get excellent timely support when we need help. **What do you dislike about QuestionPro?** Everything works perfectly. No complains **What problems is QuestionPro solving and how is that benefiting you?** We use it to stay informed about audience insight. It provide the intelligence we need to stay current and relevant. ### 10. QuestionPro: easy to use, flexible, great customer service team **Rating:** 5.0/5.0 stars **Reviewed by:** Mihai H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about QuestionPro?** I liked that I was able to learn how to use it on my own, using the clear help sections. I particularly appreciated the great customer service team that was always available, responsive and helpful. **What do you dislike about QuestionPro?** QuestioPro has a pretty extensive multi-language support, but there are several languages missing which we would need for multi-country surveys in Central Asia, such as Kyrgyz, Tajik, Turkmen. **What problems is QuestionPro solving and how is that benefiting you?** I have been using QuestionPro for our research projects and I am very satisfied with its features and functionality. Working with a non-profit organization, I appreciated that QuestionPro offers special discounts to non-profit organizations and NGOs. It is very easy to use, flexible and reliable, and helped us collect responses in an efficient way. It has a simple and intuitive interface, a wide range of question types and skip logics. I can create surveys with different question types and logic, distribute them online or offline, download the results in different format and analyze them with various tools. ### 11. Simple, easy interface survey software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about QuestionPro?** It's simple and easy. The menu descriptions match what the software does. **What do you dislike about QuestionPro?** It could be cheaper. Sometimes getting to the analytics page when on a mobile can be difficult. **What problems is QuestionPro solving and how is that benefiting you?** It helps me understand where my students were before the training and where they feel they are after the training. ### 12. QuestionPro: Surveys helps in improvisation of our working methods **Rating:** 4.5/5.0 stars **Reviewed by:** Swastik M. | Marketing and Security Analyst, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about QuestionPro?** QuestionPro has helped us greatly in improving our performance of enterprise by significantly accepting feedbacks and complaints from various sources such as customers, investors, and more. **What do you dislike about QuestionPro?** QuestionPro lacks various customization and flexible features due to which sending attractive and beautiful e-mails, surveys, questionnaires and more to our prospects. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro has been a truly exceptional platform in changing our ways of accepting feedback from our customers and prospective clients. Using this feedback from them, we have implemented various policies and changes in our method, due to which our performance has improved significantly. ### 13. Works Great for 2 Annual Internal Employee Satisfaction Surveys **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about QuestionPro?** Easy to use, lots of features, and less expensive than the competing products we tested **What do you dislike about QuestionPro?** There is a limit of 5000 survey emails being sent out at once, despite surveys supporting up to 100,000 which means you have to create 20 email lists & schedule them throughout the day. It would be better to use email throtteling to manage this. **What problems is QuestionPro solving and how is that benefiting you?** We were able to survey our users to better understand their satisfaction and needs with IT. This allowed us to identify where we needed to focus efforts in our future stategy. ### 14. Great program **Rating:** 5.0/5.0 stars **Reviewed by:** Staci W. | Management Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about QuestionPro?** I like how easy it is to use your product **What do you dislike about QuestionPro?** I would like to have more options on the free part to be able to try and test the full product **What problems is QuestionPro solving and how is that benefiting you?** I write surveys for the military, and using this to gather my questions is a win win ### 15. When it works, it works! **Rating:** 4.0/5.0 stars **Reviewed by:** Kade T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about QuestionPro?** QuestionPro is overall a great survey platform. It is full featured, and includes many of the features that I like such as rotation and randomization of question order and answer order. Support has overall been available any time I have reached out. **What do you dislike about QuestionPro?** Occasional downtime has cost our company quite a few dollars. We have instances where the platform just stops working, and it appears to be a QP server issue. On another occasion, we found a bug in the platform that had already been discovered by support. Instead of announcing the bug, we found it ourselves and reported it. They already knew about it. We lost quite a few surveys this day at our call center, when it could have been announced and it would have been a non issue. **What problems is QuestionPro solving and how is that benefiting you?** We chose QuestionPro to alleviate hosting our own survey platform. This has saved us quite a bit of complication. The SPSS export is crucial to our business, it allows us to save time when exporting survey data. ### 16. QuestionPro is a great resource for small non-profits. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about QuestionPro?** The polls always look very professional. **What do you dislike about QuestionPro?** I haven't found any downsides to QuestionPro. **What problems is QuestionPro solving and how is that benefiting you?** We need feedback from about 300 attendees at our conferences. We get a bigger response than when we use paper evaluation forms, and the data is compiled and presented in an easy to read format. ### 17. Great live support chat **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about QuestionPro?** Very easy to use and implement. Great customer support with fast resolution of issues. **What do you dislike about QuestionPro?** The design of the survey can look a little dated for respondents. **What problems is QuestionPro solving and how is that benefiting you?** Allows me to design numerous types of survey for my research. ### 18. Question Pro NonProfit **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about QuestionPro?** We use QuestionPro for our association surveys and it is easy to use and summarize results to share with leadership. **What do you dislike about QuestionPro?** The process to become a nonprofit user was very confusing, with our account changing hands to new CSMs a few times. **What problems is QuestionPro solving and how is that benefiting you?** offers a platform to conduct surveys and summarize results ### 19. I am very satisfied with using the application **Rating:** 5.0/5.0 stars **Reviewed by:** Szymon G. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2023 **What do you like best about QuestionPro?** I am very satisfied with using the application. David and Thomas helped from the beginning. They answered every question I had very quickly. Within a few days I had a great survey app. It even works offline - which I really needed. I don't see any competing apps. Everything worked, I didn't have to worry about anything. Great app. I will recommend it! **What do you dislike about QuestionPro?** I don't see any dislikes. It's not cheap, but it's worth it. **What problems is QuestionPro solving and how is that benefiting you?** Question PRO solves an issue with offline survey ### 20. Very comprehensive, easy-to-use platform **Rating:** 5.0/5.0 stars **Reviewed by:** Beth V. | Area Managing Partner, CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** It has all of the question types that my team and I need and it's more user-friendly than other platforms. **What do you dislike about QuestionPro?** I did run into one challenge on my first survey with the content being blocked that was confusing. That said, I got on chat -- on a Sunday -- and was able to get it resolved. **What problems is QuestionPro solving and how is that benefiting you?** The QP platform makes it much easier to skip logic and branching than some other platforms. I created a survey last Sunday and I was able to do it in a fraction of the time that it used to take on (don't know if I can name names here so I won't). Also, I hit a single button and QP exported the charts into a PPT. This was an internal survey I did for a colleague. Not cutting and pasting and have to lay text boxes over legends that get cut off (with another popular platform it is a nightmare), was life-changing. I easily saved an hour just on that. ### 21. A great tool to host and manage your surveys. **Rating:** 4.5/5.0 stars **Reviewed by:** Manish H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** Autofill questions along with relevant options. The tool is able to detect the common questions that are used regularly and suggests the user to use the relevant questions instead of filling in the entire questions. For example: What is your gender, the tool populates the option keys and the question. **What do you dislike about QuestionPro?** The survey entry link cannot be customised anymore. A organisation could showcase the link using their name as the landing page link however now its dominantly questionpro.com so this has somewhat created a distance within the company to use questionpro. **What problems is QuestionPro solving and how is that benefiting you?** I think investing and developing new tools to just host surveys and collect data isn't beneficial to all companies, QPro has targeted this and made scripting possible to all companies who are looking to collect product reviews or opinions. This way we don't need to invest in something that is already out in the market at the same time we can also look at reducing the investments needed for a survey programmer or a new tool ### 22. Unfortunate Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about QuestionPro?** I unfortunately did not get to experience the making of my survey in QuestionPro. **What do you dislike about QuestionPro?** QuestionPro was not able to get verified for me to use it further. **What problems is QuestionPro solving and how is that benefiting you?** Being able to see all the information sorted at the end was most helpful for data tracking/analytics. ### 23. QuestionPro is great for smaller companies and beginners! **Rating:** 4.0/5.0 stars **Reviewed by:** Lydia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** I like how straightforward it is. For a small company like ours, its functionality works well. The reporting is pretty simple and easily sharable with coworkers and clients. It is a decent investment for small to midsize companies, significantly better than some of its competitors. **What do you dislike about QuestionPro?** As our company has grown, QuestionPro has not necessarily been able to support us in the ways we need it to. Though the reporting capabilities are straightforward, they are a little archaic. **What problems is QuestionPro solving and how is that benefiting you?** We need to administer surveys to our internal staff as well as create surveys for our clients. QuestionPro allows us to do this easily and in a quick way. The simplicity of it is very helpful to us. ### 24. Amazing service **Rating:** 5.0/5.0 stars **Reviewed by:** Carmen B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about QuestionPro?** I love how it's useful and effective for my business. It's super easy to work with and not hard to navigate around got what I'm looking for. G2 meets my needs perfectly for my business. Thank you for such an amazing service!!! **What do you dislike about QuestionPro?** I can sometimes have a glitch loading it in my browser, other than that that's the only issue I have. I can have minor issues with loading up some things, but overall the service is amazing! **What problems is QuestionPro solving and how is that benefiting you?** It has helped increase my conversion rate within my business, and I've seen a massive growth within my analytics because of G2. My business performance has been better than ever. ### 25. Would recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about QuestionPro?** The UI you're able to edit the survey directly and set things such as question code **What do you dislike about QuestionPro?** I felt as a data engineer, for exporting large data at scale the JSON API was not as smooth as just having a way to have the reports as CSV or excel. The way the JSON was structured for each of the questions added complexity to getting the data into our systems **What problems is QuestionPro solving and how is that benefiting you?** Understanding User Churn for our services ### 26. Very good suite of tools for your research needs **Rating:** 4.5/5.0 stars **Reviewed by:** William E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** QuestionPro offers a variety of tools to create comprehensive, logical and effective surveys. Their wide range of question types, logic schemes, and distribution methods allow for easily creatable surveys and easily readable data. Their top-notch customer support responds to any question or issue quickly and efficiently. **What do you dislike about QuestionPro?** Some of QuestionPro's best features are behind a paywall. They also lack a feature that allows you to send surveys via SMS without needing an email to who you send your survey. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro helps us find hot leads for our market research. The ability to prescreen hundreds of people allow us to better focus our efforts on people who would be eligible to participate in our focus groups. ### 27. A great survey tool for non-profit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about QuestionPro?** We have been using it over 5 years now and finding it very handy. It has a great selection of quesion types and logic conditions. It's reporting and visualisation function is great and you have options to choose how you prefer the result to be demonstrated. **What do you dislike about QuestionPro?** The non-profit free licence only last for one year and there is no reminder for renewal. Also, some of the higher level function, e.g. prettier formatting, requires a level of coding knowledge. **What problems is QuestionPro solving and how is that benefiting you?** We have used it to run multiple surveys during COVID, which helped us to assess the needs and concerns of the communities we work with. Data collected via this surveys helped us to review and redesign our service provision. ### 28. Great program for a specific features that other survey tools are missing **Rating:** 4.0/5.0 stars **Reviewed by:** Dori S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about QuestionPro?** I needed to create a survey that blocked the "return to previous" option, so that respondents couldn't go back and alter their previous answers. The other free online survey programs I tried did not have this feature, but QuestionPro did! I was grateful to find a tool that included such a capability. **What do you dislike about QuestionPro?** I was disappointed that the free version of QuestionPro didn't allow me to download a copy of my survey as a PDF. It would have been very helpful to print out hard copies of it. **What problems is QuestionPro solving and how is that benefiting you?** It's great to have a survey tool that tracks the geographic region where each response came from, as this enabled me to sort out an unforeseen discrepancy in the data. (I received more responses than expected and was able to track where those came from to correct the issue, rather than having to re-administer the survey to all respondents.) ### 29. High School Teacher Uses QuestionPro **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** I found creating surveys to be easy on the QuestionPro platform. I was also able to share my survey with my classes using a QR code. I was also able to change and alter as needed very quickly. Students were able to answer my survey on the mobile devices with ease. I would defiantely use this again. **What do you dislike about QuestionPro?** Question Pro had a lot of good tools to use. I had to play with and tweak the features to get what I wanted. It took some time to go through and get it just right. **What problems is QuestionPro solving and how is that benefiting you?** I used it as a voting tool in my classroom. Students were able to use a rating scale of 1-10 in 3 separate categories. Students voted on their peer's projects and presentations. They were able to vote anonymously. I was then able to show the results of the winners based on the data displays within the program. ### 30. QuestionPro review from a Civil Servant **Rating:** 5.0/5.0 stars **Reviewed by:** Chimi D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** I learned about question pro from a training program on market research, and it was helpful from day one of knowing it. And currently, I am pursuing my master's study in Japan, and I am sure that QuestionPro will further help my data collection. One convenient aspect of using QuestionPro is that we can generate questions per our requirements in a standard and clear format. **What do you dislike about QuestionPro?** All aspects are helpful if we use them consciously; however, many people in developing countries are unaware of QuestionPro. Without proper training, we cannot utilize all the available functions. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is reducing the paperwork load and administrative cost, especially in Institutions where many budgets are spent on printing papers and other consumable jobs. Additionally, we can generate statistically friendly graphics and data for clear and evidence-based understanding by the readers. And also, we can share the link with our respondents via link/email, which eases many job and technical problems. ### 31. Fee Exceeds Service Provided **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about QuestionPro?** QuestionPro has increased fees dramatically over the past three years. I will not be going back to them. They appear to be going after institutions and large customers. **What do you dislike about QuestionPro?** Price increases over the past three years are sudden and significant. **What problems is QuestionPro solving and how is that benefiting you?** Data collection; easy export to SPSS for analysis ### 32. Extremely beneficial tool for surveying a large group! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about QuestionPro?** Reporting is extremely easy to pull and I am able to pdf results with great visualization. **What do you dislike about QuestionPro?** The tool has so many capabilities! Sometimes, I get overwhelmed with all the options. **What problems is QuestionPro solving and how is that benefiting you?** The system has allowed us to survey our candidates and determine what they prefer in their new role. ### 33. Unsure of any use of QuestionPro **Rating:** 2.5/5.0 stars **Reviewed by:** Steven M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2024 **What do you like best about QuestionPro?** i have no idea what your servic is or provides to people. **What do you dislike about QuestionPro?** Sending surveys out of the blue to unknowing victims. **What problems is QuestionPro solving and how is that benefiting you?** I have no idea its purpose or features. ### 34. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Anita E. | Recruitment Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about QuestionPro?** Question Pro makes it simple to set up and collect data from surveys. **What do you dislike about QuestionPro?** I have not come across anything I dislink about Question Pro. **What problems is QuestionPro solving and how is that benefiting you?** We have been able to implement stay interviews as well as exit interviews to find flaws in our hiring process, and why employees are leaving our business. ### 35. Used for my college thesis to collect data **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about QuestionPro?** Easy for me to use to create survey. Easy for participants to take survey **What do you dislike about QuestionPro?** Confusing to navigate sometimes, lots of options and not exactly what's needed sometimes. Would have let flexibility if I paid but I'm college student **What problems is QuestionPro solving and how is that benefiting you?** Having to write out surveys or record data manually ### 36. Great Experience for First Use **Rating:** 4.0/5.0 stars **Reviewed by:** Israel P. | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about QuestionPro?** I think it is great for analyzing and gathering data on surveys. It's also easy to create multiple surveys and have more than one running at once. The survey formats are also very nice and esthetically pleasing. **What do you dislike about QuestionPro?** Excel sheet data is a little bit confusing. When I download data, it takes a little while for me to recognize the sections and determine what information I need. **What problems is QuestionPro solving and how is that benefiting you?** It is helping us gather data from students to determine interests in certain programs and opportunities at the university. We can also send out additional information to students who are interested. Questionpro acts as a way to connect with students easily. ### 37. Reliable and robust questionnaires are easy to create **Rating:** 4.0/5.0 stars **Reviewed by:** Erin M. | Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about QuestionPro?** It is user-friendly, with plenty of customizable options. The results can be downloaded within seconds. It is also easy to use past surveys as templates. The survey can be created to capture almost any data elements you need. **What do you dislike about QuestionPro?** There are options to brand your survey, but they are somewhat limited. Overall, you can implement your brand colors, logo, and some design elements to your questionnaire if you choose. **What problems is QuestionPro solving and how is that benefiting you?** We have used QuestionPro in a variety of ways, including for board elections during the pandemic. Traditionally, we frequently use QuestionPro as an end-of-course questionnaire for learners to complete. This helps us ensure the learners completed the entire course. ### 38. My QuestionPro Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2023 **What do you like best about QuestionPro?** I started using QuestionPro very recently, as it was made available through the institution. I find it very user-friendly. For instance, it shows you potential response options when the question stem is typed or when the first response option in a Likert scale is typed. The upside is its professional look. **What do you dislike about QuestionPro?** When I created the survey, the system suggested options, and I had trouble knowing what to do to accept those suggestions. I tried hitting 'tab,' 'enter,' etc. Explicit instructions would be helpful. Also, the 'Content Block' is irritating as I do not know what I did wrong. When I copy pasted my intro, I got a content block warning. When I edited the content using the QuestionPro template, it worked just fine. It made me think that QuestionPro is forcing its users to use its template language. **What problems is QuestionPro solving and how is that benefiting you?** I am using it for my survey research. It helps me collect data on the research question from the target audience. ### 39. Easy to Use, Quick Visuals **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about QuestionPro?** It's easy to enter survey questions using different tools into the backend, and it looks good when a user accesses the survey. Immediate visual results are a highlight! **What do you dislike about QuestionPro?** Nothing - it's easy to use and functional! **What problems is QuestionPro solving and how is that benefiting you?** We have been using QuestionPro for real-time data entry and analysis is immediate. Saves us time from Excel spreadsheets and manual analysis. ### 40. Very useful for the needs of an NGO **Rating:** 5.0/5.0 stars **Reviewed by:** Octavian R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about QuestionPro?** We have successfully used questionnaires with very complex functions in analyzing the needs of the local communities in which we operate. Exporting data in many formats is very useful. **What do you dislike about QuestionPro?** You don't have many options for the graphic display **What problems is QuestionPro solving and how is that benefiting you?** carrying out questionnaires for our constitunecies ### 41. Great survey platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about QuestionPro?** QuestionPro has a huge variety of question options and functionality features. It has allowed us to craft the types of questions and logic that fits with our non-profit's needs. **What do you dislike about QuestionPro?** There is a learning curve with navigating some of the language and processes of QuestionPro. Renewing an account can be difficult. **What problems is QuestionPro solving and how is that benefiting you?** QuestionPro is helping our non-profit connect with and hear from our customer base. Thank you. ### 42. It has its pros and cons **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about QuestionPro?** Question Pro has a relatively user-friendly interface and I like that it is easy to apply logic and other features we use often. **What do you dislike about QuestionPro?** The analysis dashboards are not always correct and it can not always handle complex surveys with various amounts and degrees of logic. **What problems is QuestionPro solving and how is that benefiting you?** Programming surveys in an efficient, streamlined way. QuestionPro has made this easier compared to our previous survey platform but as I said previously, some features are not functional enough to be beneficial. ### 43. Great survey platform with tons of free functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2023 **What do you like best about QuestionPro?** Of all the survey platforms, QuestionPro offers an amazing range of functionality at the free level, including great customer service. Good variety of question types, analysis and export options, and more. **What do you dislike about QuestionPro?** There are some elements of the survey design and setup process that are a little bit clunky, compared to some competitors. It's a bit more of a traditional or old school platorm and lacks some of the more modern survey methods, such as chat-based or informal question types. **What problems is QuestionPro solving and how is that benefiting you?** Offering robust survey functionality (including lengthy surveys, good analysis, large number of respondents, data and analysis exports) at a really good price point. ### 44. Experience was great. Unfortunately, my company decided to discontinue the product. **Rating:** 4.0/5.0 stars **Reviewed by:** Jarek J. | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about QuestionPro?** Product is easy to use and offers great customer support **What do you dislike about QuestionPro?** Unfortunately, it was too expensive for my company **What problems is QuestionPro solving and how is that benefiting you?** To give us a better insights on retention of our employees and engagement. ### 45. An easy, fun way to create a survey! **Rating:** 4.0/5.0 stars **Reviewed by:** Ryder D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2023 **What do you like best about QuestionPro?** I feel questionpro is very user-friendly, which comes as a perk. It has a wide range of available question formats with and intuitive platform, so it's easy to make professional-looking and high-quality surveys. **What do you dislike about QuestionPro?** Sometimes it's hard to see the analytics of your survey. You receive the answer yes, but the whole point of a survey is to compare answers together and pull more data from it. So making this feature more variable and easy to understand would be beneficial. **What problems is QuestionPro solving and how is that benefiting you?** I need to obtain my own data when doing research projects in my classes. Usually, this means asking many people their opinion on my project or something of that sort. A survey is an easy way to make one format to send and receive responses from many people to use as data in my projects. ### 46. Easy and professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about QuestionPro?** I like the ability to customize the URL. **What do you dislike about QuestionPro?** Sorry, there isn't anything I don't like.... **What problems is QuestionPro solving and how is that benefiting you?** I use most for the ability to quickly get anonymous (or attributed) feedback instead of relying on someone else. ### 47. QuestionPro good for low intensity Survey **Rating:** 3.5/5.0 stars **Reviewed by:** Ankur R. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about QuestionPro?** QuestionPro is one of the simplest survey tool offers multiple templates and it's templates also helps to design the required Survey forms. The data collected on it is pretty easy to use and also provides initial data analytics with standard features. It's design and UI is very good for low intensity Surveyes **What do you dislike about QuestionPro?** The downside of this tool is it's capability to support multiple languages. As we struggled to provide surveys in different languages to cover wider population. Its Analytics capabilities are average with relevant mathmatics or data presentation. We were more keen to see some high level correlation and inference to support industry standards. **What problems is QuestionPro solving and how is that benefiting you?** We were conducting a large scale campaign to collect the traction about our services and products. The collected data was intended to provide different analytics to support our growth strategy. ### 48. School Resource Center Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about QuestionPro?** Question Pro gives our program the ability to provide data that shows the need students in our community are going through and the items we are providing them. Breaking down every item. **What do you dislike about QuestionPro?** We believe Question Pro provides great information for us to gather and show our donors and volunteers. Giving as well information to show our volunteers their great work. **What problems is QuestionPro solving and how is that benefiting you?** It gives us the abilty to obtain data to present our donors in order to understand the needs our students have in our community. Our program has greatly increased aside from the impact Hurricane Ian had in our community. ### 49. Scottish Disability Sport **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsty B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about QuestionPro?** It gives us instant feedback from our community that we can use to improve our organisation. **What do you dislike about QuestionPro?** There are no downsides to using questionpro. **What problems is QuestionPro solving and how is that benefiting you?** Questionpro gives us clear and insightful feedback that is easy to understand and that we are able to use to improve what we do. ### 50. Amazing Customer Care - Fast Response **Rating:** 5.0/5.0 stars **Reviewed by:** Barney J. | Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about QuestionPro?** Quick and accurate response. Provided clear instructions **What do you dislike about QuestionPro?** The representative was so clear on how to resolve the issue. N/A **What problems is QuestionPro solving and how is that benefiting you?** We’ve been experiencing issues with creating projects in Survey Analytics. Once the survey is complete, when we test it, it only produces a screenshot. Any idea why this is happening? As a work around, we’ve been duplicating an existing survey (deleting the old data) and adding the new details. ## QuestionPro Discussions - [How can I get in touch with the community of experts?](https://www.g2.com/discussions/comment-puis-je-entrer-en-contact-avec-la-communaute-d-experts) - 2 comments, 1 upvote - [I love it so good and so professional Samsung nice good trans I love it](https://www.g2.com/discussions/i-love-it-so-good-and-so-professional-samsung-nice-good-trans-i-love-it) - 1 comment, 1 upvote - [How location of respondents is defined? what happen when VPN is used?](https://www.g2.com/discussions/how-location-of-respondents-is-defined-what-happen-when-vpn-is-used) - 1 comment, 1 upvote - [Can you able to add the advance programming future in this tool?](https://www.g2.com/discussions/can-you-able-to-add-the-advance-programming-future-in-this-tool) - 1 comment, 1 upvote - [can I have team and orient them on question pro?](https://www.g2.com/discussions/can-i-have-team-and-orient-them-on-question-pro) - 1 comment, 1 upvote - [View QuestionPro pricing details and edition comparison](https://www.g2.com/products/questionpro/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-16+12%3A20%3A12+-0500&secure%5Bsession_id%5D=ad1db5ce-4978-464c-9490-259ab6b3969a&secure%5Btoken%5D=1587ce2c06adb0f840f25a9a0a3a721db268c61e9a4552a853f7856e64261e0f&format=llm_user) ## QuestionPro Integrations - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Micro-Saas-Ideas](https://www.g2.com/products/micro-saas-ideas/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - [WordFly](https://www.g2.com/products/wordfly/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## QuestionPro Features **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Performance reviews** - customizable forms - 360 reviews **Generative AI** - AI Text Generation - AI Text Summarization **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Feedback** - requesting feedback - continuous feedback **People Analytics - Employee Experience Software** - Action Plan - Productivity **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Data** - Dashboard and Reporting - Historical Analysis **Generative AI** - AI Text Generation - AI Text Summarization **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making ## Top QuestionPro Alternatives - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) - 4.4/5.0 (2,024 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,335 reviews)